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Added 17 mins ago
Career Consultant
Carleton University
Ottawa, ON
Other
Carleton University is situated on unceded Algonquin territory and bordered by the Rideau River and the Rideau Canal, a UNESCO World Heritage site, in Ottawa, Ontario. The university is…
Added 17 mins ago
National Accounts Director
OPENLANE
Brampton, ON
$100,000 to $125,000 CAD / year
Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 1 hour ago
Private Trust Client Service Associate - Indigenous Trust Services (ITS)
TD
Winnipeg, MB
Full-time
Are you revered for your attention to detail and seamless service delivery to both client and your relationship manager? If so, then this can be perfect for you. As Private Trust Client…
Added 1 hour ago
Summer Camp Manager, YMCA Camp Elphinstone
YMCA BC
Gibsons, BC
Full-time
Position Title: Summer Camp Manager, YMCA BC Camp Elphinstone
Added 1 hour ago
Customer Experience Associate
TD
North Vancouver, BC
Part-time
…purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations,…
Added 1 hour ago
Manager, Leadership Capability Development
TD
London, ON · Toronto, ON · Ottawa, ON
Full-time
Reporting to the SM, Career Growth and Development, the Manager, Leadership Capability will play an essential role in designing the career ecosystems with predictive pathways to develop…
Added 1 hour ago
Customer Experience Associate
TD
Ottawa, ON
Part-time
…purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations,…
Added 1 hour ago
Senior Personal Banker Trainee – Home Borrowing
TD
Markham, ON
Full-time
Added 1 hour ago
Personal Banking Associate
TD
Saskatoon, SK
Full-time
…purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations,…
Added 1 hour ago
Customer Experience Associate
TD
Ottawa, ON
Part-time
…purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations,…
Added 1 hour ago
PIA Client Service Associate
TD
Toronto, ON
Full-time
TD Private Investment Advice offers clients the chance to create one-on-one relationship with a dedicated and professional Investment Advisor (IA), while maintaining active participation in…
Added 1 hour ago
Professional Assistant Branch Manager Wealth
TD
Vancouver, BC
Full-time
The role of Assistant Branch Manager reports directly to the Branch Manager and is one of the key leadership positions on the TD Wealth leadership team and an integral part of TD Bank’s…
Added 1 hour ago
Customer Experience Associate
TD
Brampton, ON
Part-time
…purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations,…
Added 1 hour ago
Personal Banker
TD
Lethbridge, AB
Full-time
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within th
Added 1 hour ago
IT Support Analyst IV, TD Securities
TD
Toronto, ON
Full-time
Develop and maintain relationships with Client(s), Relationship Managers and Project Managers.
Added 1 hour ago
Store Associate
The Salvation Army Canada and Bermuda Territory
Ottawa, ON · Bells Corner Thrift Store
Full-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 1 hour ago
WS - Territory Sales Manager
WillScot
Châteauguay, QC
The Territory Sales Manager is responsible for maximizing the share of territory through high volume outbound prospecting and inbound inquiry conversion to achieve activations.
Added 2 hours ago
Student Service Associate
Sheridan College
Mississauga, ON
Full-time
Reporting to Manager, Service Excellence, the Student Service Associate (SSA) is the initial touchpoint or first point of contact for Sheridan community members (including prospects,…
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Customer Support Advisor (CSA)
Brandt Group of Companies
Nisku, AB
Full-time
Implement and execute an annual territory plan, including maintaining an up-to-date customer target list.
Added 2 hours ago
Operations Director
Lillooet Learning Communities Society | Sát’mec Ull’usmíntwal’ Swátet.scal
Lillooet, BC
Full-time
…smáwal' lta St'át'imcúlmecwa, a good life for all in St'át'imc territory. LLCS has a mandate of 50% parity on the board of directors and aims to grow this representation in LLCS at all…
Added 2 hours ago
Area Sales Manager
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AB · Edmonton, Roper Rd.
Full-time
…new ways to continue on the path of growth as an Area Sales Manager in our North American Market Area…
Added 2 hours ago
Store Associate
The Salvation Army Canada and Bermuda Territory
Winnipeg, MB · Fort Garry Thrift Store
Part-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 2 hours ago
Store Manager
The Salvation Army Canada and Bermuda Territory
Calgary, AB · Horizon Heights Thrift Store
Full-time
Work with Salvation Army agencies to delivery emergency and disaster services as assigned by District Manager
Added 3 hours ago
Territory Manager
Robertson Human Asset
Montreal, QC · Greater Montreal, QC
Full-time
As the organization expands its presence in Quebec’s acute care market, it is seeking an ambitious, entrepreneurial Territory Manager based in the Greater Montreal area to develop new…
Added 3 hours ago
Manager, Leadership Capability Development
TD
Toronto, ON
Full-time
Reporting to the SM, Career Growth and Development, the Manager, Leadership Capability will play an essential role in designing the career ecosystems with predictive pathways to develop…

Customer Experience Associate - Sydney

Sydney Indian Reserve No. 28A, NS, Canada

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 3, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 28, 2026

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Original job description

Work Location:

Sydney, Nova Scotia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advice best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The associate will process financial transactions and provide advice on banking products to meet customer needs. They are responsible for resolving customer concerns and achieving business goals while maintaining operational excellence.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience. Strong administrative, organizational, and communication skills are required, along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem resolution
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Retail Banking
Personal Banking
Commercial Banking

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