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Added 18 mins ago
Part Time Sales Associate - BOSS Store, Guildford
HUGO BOSS Canada, Inc.
Surrey, BC
Part-time · Other
Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exemplary customer service.
Added 18 mins ago
Seasonal Sales Associate - BOSS Store, St. Foy
HUGO BOSS Canada, Inc.
Ste.-Foy, QC
Other
Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exemplary customer service.
Added 18 mins ago
Regional Manager, Canada West
HUGO BOSS Canada, Inc.
Vancouver, BC
Other
Frequent travel encompassing Store visits, audits of policies and standards, managing the maintenance of Store facilities and supervision of customer service standards.
Added 18 mins ago
Part Time Sales Associate - BOSS Outler, Edmonton
HUGO BOSS Canada, Inc.
Edmonton, AB
Part-time · Other
Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exemplary customer service.
Added 18 mins ago
Regional Manager, Canada West
HUGO BOSS Fashions, Inc.
Vancouver, BC
Other
Frequent travel encompassing Store visits, audits of policies and standards, managing the maintenance of Store facilities and supervision of customer service standards.
Added 33 mins ago
Associé(e) aux ventes - Mobile (Saisonnier(ère)) / Mobile Sales Associate (Seasonal)
Best Buy Canada
Montreal, QC
Full-time
Aider les clients à trouver le produit ou le service idéal et répondre à leurs questions
Added 1 hour ago
Project Manager-Construction
SERVPRO of Vacaville / Dixon
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Full-time
…daily operations, mentor employees, and deliver exceptional service - making fire and water damage feel “Like it never even…
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Sales Associate
BPS Protective Services K-9 Inc.
Calgary, AB
Full-time
We are currently hiring for a Full-Time Sales Associate to join our team. The key role of our sales associates are to uphold customer service standards to maximize sales potentials. The…
Added 2 hours ago
Client Care Representative - Personal Insurance Associate
HUB International
Armstrong, BC
Full-time
As a Personal Insurance Associate, you will help protect individuals most valuable assets. In this role, you will provide outstanding client service through your positive, friendly manner…
Added 5 hours ago
PT Sales Associate - Seasonal
Tory Burch
AB · Edmonton, Canada
Part-time
You are passionate about delivering a transformational client experience, building our brand one customer at a time and driving business through sales. You demonstrate a strong commitment…
Added 5 hours ago
Credit Analyst II
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Full-time
Continually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experience
Added 5 hours ago
Personal Banking Associate
TD
St. Catharines, ON
Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 5 hours ago
Customer Experience Associate - University Of Ottawa
TD
Ottawa, ON
Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 5 hours ago
Customer Experience Associate
TD
Ottawa, ON
Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 6 hours ago
Client Associate (IR licensed) CIBC Wood Gundy
CIBC
Toronto, ON
Full-time
As a Client Associate, you will work closely with Investment Advisors at CIBC Wood Gundy to help manage their portfolios and develop new business. You will directly engage with…
Added 6 hours ago
Client Associate (IR licensed) CIBC Wood Gundy
CIBC
Thornhill, ON
Full-time
As a Client Associate, you will work closely with Investment Advisors at CIBC Wood Gundy to help manage their portfolios and develop new business. You will directly engage with…
Added 6 hours ago
Associate, Private Investment Counsel
CIBC
Ottawa, ON
Full-time
…CPIC team and other business partners to ensure a level of service delivery that is seamless and timely. You will participate in coaching sessions by the ICs to continue development of…
Added 6 hours ago
Part Time Sales Associate - BOSS Store, Sherway Gardens
HUGO BOSS Canada, Inc.
Toronto, ON · Etobicoke, CA-ON
Part-time · Other
Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exemplary customer service.
Added 7 hours ago
Client Care Representative - Auto Associate
HUB International
Campbell River, BC
Full-time
…idea of hitting (and exceeding) targets while building genuine client relationships? If so, this is more than just a job - it's a career with unlimited…
Added 7 hours ago
Client Care Representative – Personal Insurance Associate
HUB International
Salmon Arm, BC
Full-time
As a Personal Insurance Associate, you will help protect individuals most valuable assets. In this role, you will provide outstanding client service through your positive, friendly manner…
Added 7 hours ago
Part Time Sales Associate - BOSS Store, Laval
HUGO BOSS Canada, Inc.
Laval, QC
Part-time · Other
Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exemplary customer service.
Added 7 hours ago
Part Time Sales Associate - BOSS Store - Rideau
HUGO BOSS Canada, Inc.
Ottawa, ON
Part-time · Other
Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exemplary customer service.
Added 8 hours ago
Seasonal Associate
sephora.com
Calgary, AB
$17 to $20 CAD / hour
Full-time
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 10 hours ago
Transfer Agency Centralized Alternatives, Senior Associate
State Street
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Full-time
Responsible for managing client Service Level Agreements and ensuring they are met.
Added 12 hours ago
Seasonal Associate
Sephora
Calgary, AB
$17 to $20 CAD / hour
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…

Customer Experience Associate - University Of Ottawa

Ottawa, ON, Canada

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 2, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 25, 2026

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Original job description

Work Location:

Ottawa, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking solutions. Identify customer needs to promote products and services while maintaining a positive and equitable work environment.

Requirements

Requires a high school diploma with at least one year of relevant experience, while an undergraduate degree is considered an asset. Candidates must possess strong administrative and communication skills with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Time management
Organizational skills
MS Office
Detail oriented
Problem solving
Relationship building
Administrative skills
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Personal Banking
Commercial Banking
MS Office
Word
Excel
Outlook
Customer Service
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Banking Solutions
Administration
Time Management
Communication Skills
Professional Development
Teamwork

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