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Added 24 mins ago
Personal Banker Associate
BMO
Montreal, QC
Full-time
Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Added 24 mins ago
Personal Banking Associate
BMO
Surrey, BC
Full-time
Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Added 2 hours ago
Gift Processing Coordinator SJHC Foundation Operations
St. Joseph's Health Centre, Toronto
Toronto, ON
Temporary
…raise funds for the hospital. We oversee all gift processing operations, including gift entry, tax receipting, record maintenance, and audit preparation. By maintaining accuracy in our…
Added 3 hours ago
Part Time Sales Associate (Store 1430 - Quinpool)
Pet Valu
Canada
Part-time
…and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds,…
Added 3 hours ago
Full Time Sales Associate (Store 1430 - Quinpool)
Pet Valu
Canada
Full-time
…and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds,…
Added 4 hours ago
Retail Sales Associate
Canna Cabana
Guelph, ON · Silvercreek, Guelph, ON
$17.6 to $18.5 CAD / hour
Part-time
…cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis,…
Added 5 hours ago
Retail Sales Associate
Canna Cabana
Niagara Falls, ON · Victoria Ave, Niagara Falls, ON
$17.6 to $18.5 CAD / hour
Part-time
…cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis,…
Added 6 hours ago
Relationship Manager, Business Markets Intern
Royal Bank of Canada
Peterborough, ON
Full-time
Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks
Added 6 hours ago
Associate Director - Lead Software Developer
Royal Bank of Canada
Toronto, ON
Full-time
RBC’s QTS team is responsible for developing, enhancing and maintaining applications service for RBC Backoffice operations.
Added 7 hours ago
Personal Banking Associate
TD
Ottawa, ON
Full-time
…them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 7 hours ago
Customer Experience Associate - Future Opportunities
TD
Belleville, ON · Cobourg, ON · Greater Napanee, ON · Port Hope, ON · Trenton, ON · Picton, ON
Part-time
Promote products, advice, services and banking capabilities
Added 7 hours ago
Customer Experience Associate
TD
Delhi, ON
Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 7 hours ago
Customer Experience Associate - Dufferin & Major Mackenzie (22.5 Hours/Week)
Scotiabank
ON · Maple, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 7 hours ago
IIA Administrative Associate, ScotiaMcLeod (Spanish/English)
Scotiabank
Toronto, ON
Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the…
Added 7 hours ago
Associate Financial Consultant - 34th at Victoria
Assiniboine Credit Union
Brandon, MB
Full-time
Reporting to the Branch Manager, the Associate Financial Consultant plays a vital role in supporting members with their everyday banking needs while building and retaining meaningful…
Added 7 hours ago
Associate Operations Representative - Deposit Processing
Royal Bank of Canada
Vancouver, BC
Part-time
Added 7 hours ago
Director, Canadian Banking Controller
CIBC
Toronto, ON
Full-time
Reporting to the Associate Vice President, Banking, Wealth and Corporate Controller, the Director, Canadian Banking Controller (the “Controller”) plays a key role in supporting the Canadian…
Added 7 hours ago
Part-Time Sales Associate
Pet Valu
St. Catharines, ON
Part-time
…and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds,…
Added 7 hours ago
Full Time Team Lead-Retail
Roots
Edmonton, AB
Full-time
Proven experience with POS management, daily banking procedures, and submitting timely reports;
Added 8 hours ago
Associate Operations Representative
Royal Bank of Canada
Vancouver, BC
Part-time
This position is primarily responsible for day-to-day operations of the Currency Processing Department. As an Account Services Representative, you will be responsible for verifying incoming…
Added 8 hours ago
Part Time Sales Associate (Store 1430 - Quinpool)
Pet Valu
Halifax, NS
Part-time
…and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds,…
Added 8 hours ago
Full Time Sales Associate (Store 1430 - Quinpool)
Pet Valu
Halifax, NS
Full-time
…and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds,…
Added 10 hours ago
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…technical resources, and methodological tools to facilitate data operations across the full study lifecycle. Reporting to the Associate Director (scientific) and the CORE Manager…
Added 10 hours ago
Financial Service Representative
Money Mart
Waterloo, ON
At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible,…
Added 10 hours ago
Associate Financial Consultant - McTavish
Brandon University
Brandon, MB
Full-time
Reporting to the Branch Manager, the Associate Financial Consultant plays a vital role in supporting members with their everyday banking needs while building and retaining meaningful…

Customer Experience Associate - Verdun (Full-time, 37.5h/week)

Montreal, QC, Canada

Pay: 44,000.00$/$44,000.00 - 55,400.00$/$55,400.00 CAD
Job type: Full-time
Apply by: Oct 9, 2026
Posting language: English · French
Posted: Sep 23, 2026

Apply About employer

Applications open in a new tab.

Original job description

English section of this bilingual listing.

Work Location:

Montréal, Quebec, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

44,000.00$/$44,000.00 - 55,400.00$/$55,400.00 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Read the full bilingual original

Work Location:

Montréal, Quebec, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

44,000.00$/$44,000.00 - 55,400.00$/$55,400.00 CAD

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Aperçu du service:

À TD Canada Trust, nous sommes le personnel de première ligne de la TD. Nous nous efforçons de bâtir des liens solides et approfondis avec nos clients en effectuant de nombreuses opérations de service à la clientèle ainsi que de fournir des renseignements et des conseils sur les services, les produits et les solutions aux clients actuels et potentiels de la TD. En succursale, nous comprenons les besoins des clients et ciblons les occasions de promouvoir les produits et les services en dirigeant les clients vers les membres de l’équipe ou les partenaires internes appropriés, tout en assurant une expérience client positive.

Joignez-vous à TD Canada Trust, et pensez comme un client, agissez en propriétaire responsable, innovez pour atteindre nos buts et exécutez avec efficacité.

Description du poste:

Pouvez-vous assurer une interaction agréable avec les clients tout en étant chaleureux? Pouvez-vous traiter des opérations financières correctement et ressentir un sentiment d’accomplissement lorsque vous offrez une excellente expérience client? Si c’est le cas, passez à la prochaine étape de votre carrière dès aujourd’hui et posez votre candidature au poste d’Associé, expérience client. Nous recherchons un champion qui peut comprendre les besoins des clients et leur proposer les solutions bancaires qui leur conviennent le mieux pour assurer une expérience client positive.

Dans le cadre de vos fonctions, vous devrez faire ce qui suit:

· Traiter des opérations financières, comme des dépôts, des retraits et des paiements de factures, conformément aux procédures opérationnelles normalisées, aux règlements du secteur, et au Code de conduite et d’éthique professionnelle de la TD

· Comprendre et déterminer les besoins des clients afin de recommander des solutions propres à ces besoins, tout en agissant avec discrétion pour les affaires confidentielles

· Répondre aux préoccupations des clients, et les résoudre, au moyen de procédures courantes et de la transmission des exceptions à un niveau supérieur, au besoin

· Atteindre les objectifs établis et d’affaires en faisant la promotion des solutions bancaires et en suivant les processus d’affaires de manière exacte et en temps opportun

· Créer un lien personnel avec les clients pour les informer adéquatement et clairement des solutions et des processus bancaires

· Aider à établir un environnement de travail positif, diversifié et équitable, en faisant valoir l’efficacité de l’équipe et en participant au rendement et au perfectionnement individuels

· Aider l’équipe en respectant les collègues, en restant dévoué et en tenant tout le monde au courant de l’état des activités de routine

· Assurer une expérience client de qualité et recommander des améliorations opérationnelles lorsque les occasions d’amélioration et d’atteinte de l’excellence opérationnelle se présentent.

Exigences du poste:

· Diplôme d’études secondaires et/ou plus d’une année d’expérience pertinente

· Diplôme universitaire de premier cycle ou équivalent, un atout

· Très bon sens de l’organisation, et solides compétences en administration, en planification et en gestion du temps, pour travailler dans un milieu au rythme rapide

· Utilisation pratique de la suite MS Office (Word, Excel et Outlook) et d’Internet

· Personne ambitieuse pouvant faire preuve d’initiative, axée sur l’exactitude et soucieuse des détails pour le traitement de plusieurs tâches et la modification des priorités

· Communicateur dynamique ayant des compétences reconnues en expérience client, qui peut établir un lien, verbalement ou par écrit, avec différentes personnes de façon calme, courtoise et efficace

Who We Are:

Colleague Development

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Language Requirement (Quebec only):

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec les clients qui ont besoin de services et de soutien dans une langue autre que le français.

Apply About employer

More about this job

Responsibilities

The associate will process financial transactions such as deposits and withdrawals while providing professional advice on banking products. They are responsible for resolving customer concerns and promoting banking solutions to meet established business goals.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with a university degree considered an asset. Strong organizational skills, proficiency in MS Office, and the ability to communicate effectively in a fast-paced environment are required.

Skills

Customer service
Financial transactions
Problem solving
Communication
Time management
Administration
Planning
MS Office
Word
Excel
Outlook
Attention to detail
Relationship building
Banking solutions

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Services
Retail Banking
Transaction Processing
Client Relations
MS Office
Word
Excel
Outlook
Operations
Professionalism
Communication Skills
Time Management
Administrative Support
Problem Resolution
Sales
Financial Literacy

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