Jobs in Canada

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Added 3 mins ago
BT
Accounting Technician
Baker Tilly Canada
The Pas, MB
- Full-time
Added 3 mins ago
BT
Senior Accountant
Baker Tilly Canada
The Pas, MB
- Full-time
We are looking for a Senior Accountant to join our team in the Pas, Manitoba - this is a role where your expertise will drive meaningful outcomes, and your ambition will help shape what…
Added 3 mins ago
BT
Accounting Technician
Baker Tilly Canada
Flin Flon, MB
- Full-time
Added 3 mins ago
BT
Senior Accountant
Baker Tilly Canada
Flin Flon, MB
- Full-time
We are looking for a Senior Accountant to join our team in Flin Flon, Manitoba - this is a role where your expertise will drive meaningful outcomes, and your ambition will help shape what…
Added 3 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
…Internal Controls will play a critical role in Husky’s global financial reporting. This includes the design and improvement of new and existing internal controls over financial reporting,…
Added 3 mins ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Accelerating the monthly and quarterly close process while improving the quality, accessibility, and reliability of financial information.
Added 3 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…consulting engagements to drive efficiency and effectiveness in financial processes, business operations and major initiatives. You will play a key role within the Internal Audit Department…
Added 3 mins ago
KC
Client Collections Specialist
KPMG Canada
Toronto, ON
- Full-time
Set up repayment plans based on the client’s financial position
Added 3 mins ago
HT
Financial Manager
Husky Technologies
Bolton, ON
- Full-time
We are seeking an experienced Financial Leader that can work with various stakeholders within the Finance and Accounting function as well as our Customer Service organization. This…
Added 3 mins ago
HT
Internal Auditor (Business Control & IT)
Husky Technologies
Bolton, ON
- Full-time
The Internal Auditor is responsible for identifying, assessing, and evaluating business, financial, operational, and information technology risks across the organization. The role supports…
Added 3 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 4 mins ago
KC
Senior Manager, Financial Due Diligence, Transaction Services
KPMG Canada
Halifax, NS
- Full-time
Within KPMG’s Transaction Services practice, our Deal Advisory professionals provide financial due diligence services on behalf of our clients to help drive value from M&A (Mergers &…
Added 4 mins ago
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Senior Financial Analyst - Accounting/FP&A
PALFINGER
Niagara Falls, ON
- Full-time
Added 4 mins ago
TH
Senior Financial Analyst/AFM Potential – Direct Fulfillment
The Home Depot Canada
Vaughan, ON
- Full-time
In this position, you will be expected to provide financial leadership, direction, and analysis to the Supply Chain organization. This role will play a key role in driving functional…
Added 6 mins ago
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Commercial Performance Analyst
Diageo
Toronto, ON · Downtown Toronto
- Full-time
Added 6 mins ago
DF
Associate- Wealth Management (Global Client Group)
Dimensional Fund Advisors
Toronto, ON
- Full-time
Articulating complex investment principles and capital market research to financial advisors.
Added 6 mins ago
C
Client Associate (RR licensed) Wood Gundy
CIBC
Burlington, ON · WM BURLINGTON - HARVESTER
- Full-time
Analytical Thinking, Business Development, Business Documentation, Customer Experience (CX), Developing Proposals, Financial Products, Investment Portfolios, Marketing Activities,…
Added 6 mins ago
C
Financial Associate (RR Licensed) CIBC Wood Gundy
CIBC
Hamilton, ON
- Full-time
As a Financial Associate, you will work closely with Investment Advisors at CIBC Wood Gundy to help manage their portfolios and develop new business. You will directly engage with…
Added 6 mins ago
C
Financial Advisor - CIRO-ID
CIBC
Vancouver, BC
- Full-time
…dedicated client portfolio through relationship management, financial services support, and exceptional client service. As a Financial Advisor, you’ll deliver on CIBC’s Imperial Service…
Added 6 mins ago
C
Lead, Design Systems & Design Operations
CIBC
Toronto, ON
- Full-time
…consistent and scalable experiences that help clients manage their financial goals with confidence. As the Lead, Design Systems & Design Operations, you'll shape and evolve design systems…
Added 6 mins ago
C
Administrative Assistant-Bilingual
CIBC
Montreal, QC
- Full-time
…the IA, assist in processes to direct assets into suitable financial products based on the client’s risk reward tolerances and demographic…
Added 6 mins ago
C
Telephone Banking Servicing Agent, Remote - Bilingual
CIBC
Montreal, QC
- Full-time
…with the right products and solutions that will enable their financial…
Added 6 mins ago
C
Client Associate (IR Licensed) CIBC Wood Gundy
CIBC
Vancouver, BC
- Full-time
Financial Services and/or Brokerage industry experience and working knowledge of various quotation equipment is required.
Added 6 mins ago
C
Client Associate (IR licensed) CIBC Wood Gundy
CIBC
Toronto, ON
- Full-time
Analytical Thinking, Business Development, Business Documentation, Customer Experience (CX), Developing Proposals, Financial Products, Investment Portfolios, Marketing Activities,…
Added 6 mins ago
C
Client Associate (IR licensed) CIBC Wood Gundy
CIBC
Thornhill, ON
- Full-time
Financial Services and/or Brokerage industry experience and working knowledge of various quotation equipment is required.

Customer Experience Associate- Vernon- Future Opportunities

Vernon, BC, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Nov 17, 2026
Experience: 1+ years of relevant experience
Posting language: English
Posted: Oct 1, 2026

Original job description

Work Location:

Vernon, British Columbia, Canada

Hours

15

Line Of Business

Personal & Commercial Banking

Pay Details

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description

KEY ACCOUNTABILITIES

CUSTOMER

Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice
Complete a broad range of financial transactions (e.g., deposits, withdrawals, bill payments, and/or other transactions, as necessary) in an accurate and efficient manner
Assist with responding and resolving customer concerns, escalating when necessary
Identify customer needs and determine solutions to customer problems, and open a limited range of products and/or services for customers

SHAREHOLDER

Support the achievement of business objectives by supporting advice goals
Promote products, advice, services and banking capabilities
Understand and apply operating policies and procedures
Contribute to business objectives for Operational Excellence
Support the timely and accurate completion of business processes and procedures
Escalate non-standard or high-risk transactions / activities as necessary
Support and participate in process improvement opportunities
Ensure necessary due diligence to support the accuracy of all customer transactions / activities
Be knowledgeable of and comply with Bank Code of Conduct

EMPLOYEE / TEAM

Participate fully as a member of the team, promote team effectiveness and contribute to a positive work environment
Support the team by continuously developing knowledge in own area
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about all relevant or useful information related to day-to-day activities
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand champion for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

Requires established customer service skills to perform a range of routine activities and multi-step customer transactions, generally with limited financial impact
Requires a broad knowledge regarding basic product suite of business supported
Evaluates and recommends customer solutions from established options
Understands how the assigned duties relate to others in the customer or advice team and how the team integrates with others
Identifies and assesses customer problems in straight forward situations using standard procedures, and escalates non-standard issues internally; typically addressing routine requests requiring minimal discretion
Impacts team results through the quality of the services or information provided to customers
Follows standardized advice and customer service procedures and practices and recommends opportunities to improve processes in their own work area
Uses communication skills to exchange/clarify product/process information with composure and ensures underlying details are understood
Requires working knowledge and skills developed through formal training or work experience
Generally reports to a Manager Customer Experience or Branch Manager

Experience & Education

High School diploma and/or
1+ years of relevant experience
Post-Secondary or Undergraduate degree (in related field) preferred

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement

Ce poste n’exige pas la maîtrise d’une langue autre que le français./ This position does not require proficiency in a language other than French..

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More about this job

Responsibilities

Deliver a positive customer experience by completing financial transactions, identifying customer needs, resolving concerns, and recommending suitable products or services. Support branch objectives by following banking procedures, ensuring accurate transactions, escalating risks, improving processes, and contributing to an effective team.

Requirements

A high school diploma and/or at least one year of relevant experience is required; a post-secondary or undergraduate degree in a related field is preferred. The role calls for established customer service skills, basic product knowledge, accuracy, communication, and the ability to handle routine transactions and escalate non-standard issues.

Skills

Customer Service
Financial Transactions
Customer Needs Assessment
Problem Resolution
Product Promotion
Banking Advice
Operational Compliance
Risk Escalation
Due Diligence
Process Improvement
Teamwork
Communication
Cross-Training

Benefits

Health and Well-Being Benefits
Savings and Retirement Programs
Paid Time Off
Banking Benefits and Discounts
Career Development
Reward and Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Customer Experience
Customer Service
Financial Transactions
Deposits
Withdrawals
Bill Payments
Product Promotion
Banking Advice
Customer Needs Assessment
Customer Concern Resolution
Operational Excellence
Banking Policies and Procedures
Risk Escalation
Due Diligence
Process Improvement
Code of Conduct
Teamwork
Cross-Training
Performance Management
Diversity and Inclusion

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