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Added 5 mins ago
E
Director, GTM Operations Analytics and Insights
Equinix
Toronto, ON
- Full-time
…performance and where analytics investment delivers the greatest business impact. Serves as a strategic partner to senior executives and client groups across Sales, Marketing, Customer…
Added 5 mins ago
WI
Proposal Specialist
WSP in Canada
AB · Edmonton, AB
- Full-time
…Working closely with technical experts, project managers, and business leaders, you will translate innovative solutions into compelling client-focused proposals that strengthen our…
Added 5 mins ago
WI
Intermediate Professional, Environmental Science
WSP in Canada
Fredericton, NB
- Full-time
Bring your ecological expertise to projects that protect natural environments and support responsible development across Atlantic Canada. Based in Dartmouth, you will join our Ecology team…
Added 5 mins ago
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Website Manager
OpTalent | Canada | Recruitment
Toronto, ON · Etobicoke, ON
- Full-time
With two direct reports (UX Designer; Web Developer & Analytics Lead), and two external agencies (website development; SEO), the Digital Experience Manager will ensure that all company…
Added 5 mins ago
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Dir. Software Development
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Montreal, QC
- Full-time
…outils permettant aux équipes produit d'offrir des expériences client cohérentes et…
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Intermediate Professional, Environmental Science
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Dartmouth, NS
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Lead Electrical Engineer/Partner
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Bedford, NS
- Full-time
As the Lead Electrical Engineer/Partner, you will contribute to the establishment and growth of MLE's electrical engineering division while serving as a key member of the firm's leadership…
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Intermediate Professional, Environmental Science
WSP in Canada
Dartmouth, NS
- Full-time
Bring your ecological expertise to projects that protect natural environments and support responsible development across Atlantic Canada. Based in Dartmouth, you will join our Ecology team…
Added 5 mins ago
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HR Consultant
Leaps&Bounds Consulting
Winnipeg, MB
- Full-time
As part of our team, you’ll work closely with colleagues while also leading a client portfolio, balancing independence with collaboration in a client-focused, values-driven consulting…
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Proposal Specialist
WSP
AB · Edmonton, AB
…Working closely with technical experts, project managers, and business leaders, you will translate innovative solutions into compelling client-focused proposals that strengthen our…
Added 5 mins ago
Director & Head, Global GTB Sales Execution and Business Management - Toronto
Scotiabank
Toronto, ON
Advanced capabilities in performance management, business analytics, executive reporting, stakeholder management, communication, and data-driven business case development; able to manage…
Added 20 mins ago
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Content Development Specialist
Wellington-Altus
Winnipeg, MB · Toronto, ON · AB · Calgary, AB
- Full-time
The Content Development Specialist will optimize resources and maximize the efficiency of content development by improving existing processes or creating new processes. The Content…
Added 20 mins ago
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Operations Coordinator - Yorkdale
Richemont
Toronto, ON
- Full-time
…communities. Our objective is to create the most exceptional client experience with the most productive environment and team. Doing so with consistency across the network – giving our…
Added 20 mins ago
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VP, Creator Marketing (Health & Financial Services)
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Toronto, ON
- $130,000 to $180,000 CAD / year
- Full-time
Partner closely with client and agency legal, regulatory, medical, compliance and risk stakeholders, ensuring creator programs are designed with appropriate safeguards and processes from…
Added 20 mins ago
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VP, Creator Marketing (CPG/Food & Beverage)
Edelman
Toronto, ON
- $130,000 to $180,000 CAD / year
- Full-time
…portfolio of Brand clients, lead high-performing teams, and partner closely with integrated, regional, and global stakeholders to deliver best-in-class creator solutions. You’ll also play a…
Added 20 mins ago
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Marketing Analyst
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Toronto, ON
- Full-time
Support the development of campaign KPIs, learning agendas, measurement frameworks, benchmarks, and reporting approaches aligned with client objectives
Added 34 mins ago
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Intermediate Professional, Environmental Science
WSP in Canada
Fredericton, NB
- Full-time
Bring your ecological expertise to projects that protect natural environments and support responsible development across Atlantic Canada. Based in Dartmouth, you will join our Ecology team…
Added 34 mins ago
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Customer Marketing Manager - Broad-based GTM
TMA Systems
Canada
- Full-time
…take the time to understand how our products are used in their business; coupled with a culture that produces world-class people with a client-service mindset. At TMA we realize that…
Added 34 mins ago
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Team Leader, Real Property Management
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Added 34 mins ago
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Senior Director, Human Resources (Unionized)
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Serve as the senior HR partner to national Operations leadership, translating business priorities into practical, measurable people strategies.
Added 34 mins ago
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Group Manager - Governance
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Lead governance resources and partner with Finance, Projects, Operations and the commercial and legal function on material business risks
Added 34 mins ago
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…fast, far-reaching digital transformations and achieve their business goals. A strategic partner to Fortune 500 and other top companies in financial services and many other industries, Iris…
Added 35 mins ago
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Lead Business Consultant, Investment Operations
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- Full-time
…courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can…
Added 35 mins ago
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Manager Pricing Analytics
TD
Toronto, ON · Montreal, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 35 mins ago
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Senior Manager, Digital Strategy & Transformation
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…

Customer Experience Associate - Westmount, Claremont

Montreal, QC, Canada

$22.50 / 22.50$ - $28.33 / 28.33$ CAD · Part-time

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Job details

Pay: $22.50 / 22.50$ - $28.33 / 28.33$ CAD
Job type: Part-time
Apply by: Oct 18, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Work Location:

Montréal, Quebec, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 / 22.50$ - $28.33 / 28.33$ CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec les clients qui ont besoin de services et de soutien dans une langue autre que le français.

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking solutions. Identify customer needs to promote products and services while maintaining a positive and equitable work environment.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Customer Experience
Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Retail Banking
Client Relations
Operational Excellence
Compliance
Code of Conduct

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