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Added 5 hours ago
Credit Analyst
3 Step Recruitment Inc.
Amaranth, ON
Full-time
Our client is seeking an experienced Credit Analyst to join their Credit & Collections team. This is a full-time opportunity for someone with a strong background in B2B credit, collections,…
Added 5 hours ago
Senior Analyst, Transport Business Development
Loblaw Companies Limited
Brampton, ON
Full-time
Using transportation, financial, and operational data, the Sr. Analyst provides insights that support accurate pricing, effective program management, revenue assurance, and continuous…
Added 6 hours ago
Financial Analyst
AECOM
Markham, ON
$55,000 to $70,000 CAD / year
Full-time
Accounts receivable and Unbilled reserve analysis
Added 6 hours ago
INFORMATION TECHNOLOGY - BUSINESS ANALYST
Ensign Energy Services Inc.
Calgary, AB
Job Title: IT Business Analyst, Finance (D365 F&O)
Added 8 hours ago
Accounts Receivable Analyst
Sofina Foods Inc
Brampton, ON
Reporting to the Manager, Accounts Receivable, the Accounts Receivable Analyst is responsible for the daily administration of cash receipts and debit notes and reconciling customer…
Added 8 hours ago
Senior Finance Operations Analyst, Collections & Cash Management
Liberty Mutual Canada
Remote, Canada
Full-time · Remote
Working closely with brokers, customers, and cross-functional stakeholders, the Senior Finance Analyst will drive operational excellence, enhance financial accuracy and foster strong…
Added 8 hours ago
Senior Financial Analyst (SFA)
Fiscal.ai
Remote, Canada
Full-time · Remote
Administer Payroll, Accounts Receivable and Accounts Payable, including invoicing, collections, and vendor payments
Added 10 hours ago
Senior Financial Analyst, Financial Services & Special Projects
Halton Healthcare
Oakville, ON
Full-time
…three supporting Foundations, including General Accounting, Accounts Payable, Accounts Receivable, Payroll, and related…
Added 11 hours ago
Billing Operations and Collections Analyst ( Temp Contract)
Absorb
Remote, Canada
Temporary · Remote
Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted
Added 12 hours ago
Financial Analyst, Contract
Vaco by Highspring
Toronto, ON
Contract
· Support accounts payable, accounts receivable, fixed assets, and expense accounting as needed.
Added 22 hours ago
Senior Pension Fund Administrator - 12-month contract
Ontario Teachers' Pension Plan
Toronto, ON
Full-time
At least 4 years of accounts receivable or payroll experience
Added 13 days ago
Analyst, Pharmacy AR
Loblaw Companies Limited
Winnipeg, MB
Full-time
The Analyst, Pharmacy AR provides analytical and process improvement support for the Pharmacy Accounts Receivable portfolio across three business units. The role is responsible for…
Added 4 days ago
Customer Service Officer I
TD
Montreal, QC
Full-time
…administrative matters such as obtaining Financial Statements and Accounts Receivable…
Added 2 months ago
Project Costing Analyst
Triumph Group of Companies
Toronto, ON
Full-time
Support accounts receivable, holdback tracking, and billing data preparation in coordination with the project and finance teams
Added 6 days ago
Senior Credit Specialist
Ingram Micro
Mississauga, ON · ON · Canada - Ontario - Corporate
$75,000 to $85,000 CAD / year
Full-time
Ingram Micro is looking for a Senior Credit Specialist who has experience in managing an accounts receivable portfolio, reviewing and servicing customer inquiries related to their credit…
Added 3 days ago
Director, Business Decision & Financial Performance
Kinectrics
Toronto, ON
Full-time
Added 4 days ago
Customer Service Officer I
TD
Montreal, QC
Full-time
…administrative matters such as obtaining Financial Statements and Accounts Receivable…
Added 10 days ago
Inside Sales Representative
Amrize
Mississauga, ON
Assisting in the formulation and development of sales & marketing strategies for COD accounts and small-to-medium sized accounts.
Added 3 days ago
Accounts Receivable Analyst - 1 Year Contract
LG Electronics
Toronto, ON
Contract
The Accounts Receivable Analyst is responsible for managing all aspects of accounts receivable, ensuring timely collection and reconciliation of discrepancies. This position leads the cycle…
Added 4 days ago
Finance Manager
Insight Recruitment Inc.
Toronto, ON · Greater Toronto Area, Canada
$110,000 to $112,000 CAD / year
Full-time
Leading, coaching and developing an established Accounts Receivable team
Added 4 days ago
Research Financial Analyst
St. Michael's Hospital
Toronto, ON
Temporary
The ORA is currently seeking a Research Financial Analyst with strong organizational and analytical skills to provide administrative, financial and customer service oriented support in a…
Added 25 days ago
Accounting Analyst
Walter Group
Westmount, QC
Full-time
Handle invoicing of management fees and track accounts receivable to ensure timely collections.
Added 4 days ago
Director of Business Decision Support and Financial Performance
The Mason Group - Strategic Search Partners
Toronto, ON · Etobicoke, ON
$150,000 to $180,000 CAD / year
Full-time
Cash management planning, providing accrued, deferred revenue forecasts, accounts receivable collection timing as well as accounts payable forecasting in collaboration with Central finance…
Added 5 days ago
Senior Financial Analyst
360°kids
Markham, ON
Complete miscellaneous finance operations such bank deposits, accounts receivable and journal entries.
Added 11 days ago
Accounts Receivable Clerk
Municipality of the County of Annapolis
Annapolis Royal, NS
Full-time
The County of Annapolis is looking for an Accounts Receivable Clerk to join our Finance team! This is an opportunity to work amongst the breathtaking natural beauty of the Bay of Fundy…

Customer Service Officer I

Montreal, QC, Canada

Pay: 47 200 $/$47,200 - 66 600 $/$66,600 CAD
Job type: Full-time
Apply by: Oct 2, 2026
Posting language: English
Posted: Sep 18, 2026

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Original job description

Work Location:

Montréal, Quebec, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

47 200 $/$47,200 - 66 600 $/$66,600 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview :

TD Commercial Banking provides financial solutions to North American businesses. Our broad range of products and services allows us to meet the needs of our clients in every sector, providing customized solutions to build a strategy that’s right for them now, and in the future. Our quest is to deliver a first class business banking client experience and to be ”The Better Business Bank” in North America. At TD, better business bankers have a strong background in business and finance as well as the specific products they are responsible to sell and service. They have keen insight into all their clients – their industry, products, finances and markets. Better business bankers demonstrate good judgment in people, businesses and markets based on education, experience, “gut instincts” and “street smarts”

Job Description :

The Customer Service Officer Commercial Banking provides support to one or more Account Managers in the CMB/CLB segment. The position reports to the Manager Commercial Credit. This position is accountable to deliver a superior customer experience, support profitable business growth, and achieve The Quest.

Maximize support for Relationship Managers and Analysts in credit administrative matters.
Actively contribute to sales results by identifying potential sales opportunities when interfacing with customers and when performing internal duties
Assist in building new relationships and deepening existing customer relationships.
Cross-sell products and services to existing and new customers to maximize revenue/profit and retention of relationships
Actively use CARMA
Actively refer to other business partners both within Business Banking and across TDBFG and respond effectively to reciprocal referrals.
Facilitate investment requests between customers and DirecTrade where required
Provide effective credit administration for the portfolio both within the Unit and by interfacing with other parts of TDBFG. Role includes direct contact with customers on some credit administrative matters such as obtaining Financial Statements and Accounts Receivable lists.
Obtain/compile all the supporting documentation that the Analyst requires for writing credits; prepare follow-up and default letters; follow-up on
Partner with administrative support groups such as the Credit Administration Services to facilitate their functions such as inputting credits, making payments, issuing Lines of Credit, etc.

Job Requirements :

Strong oral and written communications skills are essential
Position requires an individual who is passionate about providing superior customer service and enjoys engaging in client-focused conversations
Should be resourceful, have strong organizational skills and work successfully with minimal supervision in a fast paced, high volume environment.
Must possess the ability to multitask
Will work closely in a team environment in order to meet individual and team driven benchmarks.
Should be conscientious and detail oriented in order to mitigate any risk to the bank.
Must demonstrate the ability to be resourceful and proactive in their approach to Partner Problem Resolution and overall position responsibilities
Ability to quickly learn new systems and applications
Solid Knowledge of Microsoft Office required.
Customer service and banking experience are an asset
Ability to take ownership of a situation

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec les clients qui ont besoin de services et de soutien dans une langue autre que le français.

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More about this job

Responsibilities

The Customer Service Officer provides administrative support to account managers in commercial banking, including credit administration and documentation management. They also contribute to sales growth by identifying opportunities and deepening client relationships through effective service.

Requirements

Candidates should possess strong oral and written communication skills, organizational abilities, and the capacity to multitask in a fast-paced environment. Proficiency in Microsoft Office and a background in customer service or banking are highly valued.

Skills

Customer service
Banking
Credit administration
Communication skills
Organizational skills
Multitasking
Microsoft Office
Relationship management
Sales
Problem resolution
Financial analysis
Risk mitigation
Teamwork
Data entry

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Commercial Banking
Credit Administration
Financial Solutions
Relationship Management
CARMA
DirecTrade
Financial Statements
Accounts Receivable
Risk Management
Client Experience
Banking Operations
Sales Support
Microsoft Office
Data Management
Business Banking

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