Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Nov 3, 2026

Hiring at a glance

View jobs

Open jobs: 3,845
Employers: 757

Advertised starting pay

Average starting payCAD / hour: $18.77Across 528 listings
Average starting payCAD / year: $48,831Across 86 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%32 listings
Hybrid: 6%213 listings
On-site: 93%3,595 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (515), Farm Boy Inc. (419), Shoppers Drug Mart (364).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

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Added 10 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Aurora, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 10 days ago
WC
Customer Service Representative
Waste Connections of Canada
Coquitlam, BC
- Full-time
Added 10 days ago
AC
Customer Service Representative
Aston Carter
Calgary, AB
- $21 CAD / hour
- Contract
Job Description: We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. This role involves managing customer interactions, coordinating logistics,…
Added 10 days ago
WC
Customer Service Representative
Wall Colmonoy
AB · Edmonton, AB
- Temporary
Formerly Indurate Alloys, the company was founded in 2011 with a vision of delivering innovation, exceptional customer service, and high-quality, cost-effective products to thermal spray…
Added 10 days ago
CK
Customer Service Representative
Circle K
Salisbury, NB
- Part-time
As a Customer Service Representative, you will enjoy:
Added 10 days ago
CC
Customer Service Representative
Crossroads C&I
Coquitlam, BC
- Full-time
Added 10 days ago
CC
Customer Service Representative
Crossroads C&I
AB · Edmonton, AB
- Full-time
Added 10 days ago
Customer Service Representative
Tree Island Steel
Richmond, BC
Added 10 days ago
Customer Service Representative
U-Haul
Toronto, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive…
Added 10 days ago
CK
Customer Service Representative (Part Time)
Circle K
Moncton, NB
- Part-time
As a Customer Service Representative, you will enjoy:
Added 10 days ago
EM
Customer Service Representative - Smithers
Enterprise Mobility
Smithers, BC
- $20.9 CAD / hour
- Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Service/Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will…
Added 11 days ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- From $18 CAD / hour
- Full-time
Added 11 days ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Windsor, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 11 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Windsor, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 11 days ago
AT
Customer Service Representative
Armour Transportation Systems
Moncton, NB
- Full-time
Position Overview: The Customer Experience Specialist is a customer-focused professional responsible for supporting exceptional service delivery across a broad range of accounts. Acting as…
Added 11 days ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- $18 CAD / hour
- Full-time
Added 11 days ago
TA
Customer Service Representative (Calgary South)
Trail Appliances AB/SK
Calgary, AB
- Full-time
At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values…
Added 11 days ago
H
Customer Service Representative
Hays
Mississauga, ON
- Contract
Our client is a global leader in transportation, logistics, and supply chain solutions, looking for a Customer Service Rep to join their team. You will support import and customs-related…
Added 11 days ago
R
Customer Service Associate
RONA
Markham, ON
- Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 11 days ago
Customer Service Representative - Eglinton & Mavis, Mississauga (18.75 hrs/week)
Scotiabank
ON · Mississauga, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 11 days ago
LC
Post Office Clerk, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 11 days ago
T
Customer Service Representative
TD
St. Catharines, ON
- Part-time
Added 11 days ago
GF
Customer Service Representative (Motivator) - Toronto 137 Yonge Street
GoodLife Fitness
Toronto, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 11 days ago
B
Customer Service Representative
BMO
Parksville, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 11 days ago
TA
Customer Service Representative (Calgary South)
Trail Appliances Ltd.
Calgary, AB
- Full-time
At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values…

Customer Service Representative

St. Catharines, ON, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 23, 2026

Original job description

Work Location:

St. Catharines, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

22 - 27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Apply About employer

More about this job

Responsibilities

Process financial transactions such as deposits, withdrawals, and bill payments while adhering to standardized operating procedures and ethical codes. Identify customer needs to recommend appropriate banking solutions and resolve concerns to ensure a positive customer experience.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and organizational skills, proficiency in MS Office, and the ability to communicate effectively in a fast-paced environment.

Skills

Customer service
Financial transactions
Banking solutions
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Communication
Detail oriented
Problem solving

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Service
Financial Transactions
Personal Banking
Commercial Banking
MS Office
Word
Excel
Outlook
Administration
Time Management
Client Experience
Regulatory Compliance
Code of Conduct
Banking Solutions
Relationship Management

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