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Hiring Process Disclosure: This posting is for an existing vacancy. All applications are reviewed by a member of our Human Resources team. We do not use AI in the recruitment process.

Facilitator, Practice Management

Toronto, ON, Canada

Pay: $96,900 - $136,800 CAD
Job type: Full-time
Apply by: Oct 7, 2026
Experience: 5+ years of experience in facilitation, learning & development, or program delivery
Posting language: English
Posted: Sep 23, 2026

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Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Human Resources

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

TD Wealth – Practice Management | Advice Onboarding & Development

Who We Are

Practice Management within TD Wealth is focused on building the next generation of planning and advisory talent. Our Advice Onboarding and Development team partners with the business to deliver industry-leading learning experiences that elevate employee capability and drive meaningful business outcomes. We strive to be a strategic thinking partner to the business, designing and facilitating programs that are engaging, relevant, and aligned to enterprise priorities.

We believe learning is not an event - it is a journey. Our team is known for creating dynamic, learner-centered experiences, challenging the status quo through innovative facilitation approaches, and anchoring everything we do in business impact and client experience.

The Opportunity

We are seeking a highly skilled Facilitator to join our Practice Management Delivery team. This is a senior facilitator role that goes beyond delivery - you will facilitate complex learning experiences and play an active role in shaping how those programs evolve and deliver impact. Success in this role requires both facilitation mastery and deep Wealth expertise.

What You’ll Do

1. Lead High-Impact Facilitation

Facilitate using a “guide by their side” approach, where learners actively problem-solve and apply concepts
Apply deep subject matter expertise in financial planning and private wealth management to ask the right questions, challenge thinking, and guide learners toward accurate, high-quality outcomes
Facilitate complex learning programs for diverse audiences, including senior leaders and planners/advisors
Create engaging, learner-driven environments that foster participation, reflection, and application
Lead strategic, discussion-based learning experiences, confidently validating, challenging, and expanding learner responses to ensure alignment with industry best practices
Bring content to life by connecting learning to business context and real-world application

2. Shape Learner Experience & Capability Building

Design and facilitate experiences that build capability, not just knowledge
Continuously enhance learner engagement, incorporating innovative and digital delivery methods
Create a safe, high-performance learning environment where learners can practice, receive feedback, and grow
Partner with leaders and SMEs to prepare them for effective delivery

3. Drive Program Excellence

Support the development, implementation, and continuous improvement of learning programs aligned to business strategy
Contribute to program design by providing facilitator insights, learner feedback, and recommendations
Partner with stakeholders to ensure programs are relevant, scalable, and impactful
Analyze program effectiveness and contribute to ongoing enhancements and innovation

4. Act as a Strategic Partner

Consult with business leaders to align learning solutions with business priorities
Facilitate strategy sessions, leadership discussions, and capability-building initiatives
Bring a strong point of view on adult learning, capability development, and program effectiveness
Act as a trusted advisor and subject matter expert within Practice Management

5. Build Capability Across the Organization

Mentor and coach facilitators, contributing to community of practice and capability building
Share best practices and continuously elevate the standard of facilitation across Wealth
Stay current on industry trends, facilitation techniques, and learning innovation

Experience & Expertise

5+ years of experience in facilitation, learning & development, or program delivery
Proven ability to facilitate complex, large-scale, or senior-level sessions
Strong knowledge of adult learning principles and facilitation techniques
Experience supporting program design, evaluation, or continuous improvement
Strong subject matter expertise in financial planning and Private Wealth Management, with the ability to confidently assess, validate, and challenge learner thinking in real time
Ability to operate as a subject matter expert and strategic partner across teams

Education

Undergraduate degree or equivalent experience
L&D or facilitation certifications are considered an asset

What You’ll Gain

The opportunity to shape how advisors and leaders grow across TD Wealth
A role that combines impactful facilitation with strategic program influence
A collaborative team environment grounded in creativity, excellence, and continuous learning

Who This Role Is Perfect For

You are someone who:

Loves being in front of a room and creating meaningful learning experiences
Thinks beyond delivery and asks, “What business outcome does this drive?”
Balances craft (facilitation) with strategy (program impact)
Brings energy, curiosity, and a desire to continuously evolve how learning happens
Is comfortable leaning into ambiguity in the room, asking probing questions, and constructively challenging participants to deepen their thinking

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The facilitator will lead complex learning experiences for wealth management professionals while acting as a strategic partner to business leaders. They are responsible for shaping learner capability, driving program excellence, and mentoring other facilitators within the organization.

Requirements

Candidates must have 5+ years of experience in facilitation or learning and development with deep subject matter expertise in financial planning and private wealth management. An undergraduate degree or equivalent experience is required, with L&D or facilitation certifications considered an asset.

Skills

Facilitation
Financial planning
Private wealth management
Adult learning principles
Program delivery
Strategic consulting
Capability building
Mentoring
Coaching
Stakeholder management
Instructional design
Leadership development
Business analysis
Public speaking
Relationship management

Benefits

Health benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development programs
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Facilitator
Practice Management
Wealth Management
Financial Planning
Learning & Development
Adult Learning
Strategic Partner
Capability Building
Program Delivery
Instructional Design
Mentoring
Coaching
Stakeholder Engagement
Business Strategy
Leadership
TD Wealth
Human Resources
Professional Development
Facilitation Techniques
Client Experience

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