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Added 21 mins ago
Senior Customer Experience Associate - Radisson Branch, AB (15 hours/week)
Scotiabank
Calgary, AB
Full-time
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 2 hours ago
Senior Customer Associate - Calgary Financial Centre, AB (30 hours/week) Contract- March, 2028
Scotiabank
AB · Calgary, AB
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 3 hours ago
Customer Experience Associate - Sherbrooke, QC - 37.5 hours/week
Scotiabank
Sherbrooke, QC
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 3 hours ago
Customer Experience Associate - St. Jacques West, Montreal, QC - 15 hours/week
Scotiabank
Montreal, QC
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 3 hours ago
Associate, Private Equity
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON
$98,000 to $148,000 CAD / year
Full-time
As an Associate on the HCP team, you will gain hands-on exposure to the full investment lifecycle, including sourcing, evaluating, executing, and monitoring private equity investments. This…
Added 4 hours ago
Portfolio Administrator
Scotiabank
Toronto, ON
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 4 hours ago
Personal Banking Associate Trainee
TD
Kitchener, ON
Full-time
…them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their…
Added 4 hours ago
Personal Banking Associate (casual)
Alterna Savings
Toronto, ON · North York, ON
Part-time
The Personal Banking Associate contributes to the team’s sales plan through effective assessment of members’ financial needs and providing product and service solutions to satisfy the…
Added 6 hours ago
Customer Experience Associate (Contract) - Huntsville Place Mall Branch (22.5 Hours/Week)
Scotiabank
Huntsville, ON
Contract
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 6 hours ago
Associate, M&A Advisory
Valuepath Partners Inc.
AB · Edmonton, AB
Full-time
2+ years of relevant professional experience in public accounting, corporate finance, M&A advisory, investment banking, corporate banking, private equity or a related field
Added 6 hours ago
Retail Sales Associate
Canna Cabana
Toronto, ON · Keele, North York, ON
$17.6 to $18.5 CAD / hour
Part-time
To discover the full impact of High Tide, visit www.hightideinc.com. For investment performance, don’t miss the High Tide profile pages on SEDAR+ and EDGAR.
Added 7 hours ago
Customer Experience Associate - Sources Blvd, DDO Qc (22,5H/Week)
Scotiabank
Dollard-Des Ormeaux, QC
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 7 hours ago
Customer Experience Associate, Part-Time - Pilot Sound Branch, Edmonton, AB (11.25 Hours/Week)
Scotiabank
Edmonton, AB
Part-time
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 7 hours ago
Customer Experience Associate, Part-Time - Vermilion, AB (30 Hours/Week)
Scotiabank
Vermilion, AB
Part-time
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 8 hours ago
Financial Planner II (CIRO-ID)
CIBC
Brampton, ON
Full-time
…standing as a Registered Representative (RR) with Canadian Investment Regulatory Organization - Investment Dealer (CIRO-ID). You must also have your Personal Financial Planner (PFP)…
Added 8 hours ago
Customer Experience Associate - Rama Branch (22.5 Hours/Week)
Scotiabank
ON · Rama, ON
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 8 hours ago
Senior Customer Experience Associate - Yonge & Greenlane, East Gwillimbury (18.75 Hours/Week)
Scotiabank
Newmarket, ON
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 8 hours ago
Analyst, Technology and Innovation Banking Roynat Capital - Montreal
Scotiabank
Montreal, QC
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 8 hours ago
Mutual Fund Operations Associate
Kelly
Toronto, ON
Contract
Experience: 2-4 years in retail banking, mutual funds, or financial operations. Previous experience with trade settlements and/or Canadian Securities Course (CSC) designation is an asset.
Added 8 hours ago
Middleware Integration Specialist
Wissen Technology
Montreal, QC
Full-time
Define, develop and deliver solutions at a top tier investment bank or another esteemed client.
Added 8 hours ago
Customer Experience Associate - Meadowtown Centre, Pitt Meadows BC (15hrs/week)
Scotiabank
Pitt Meadows, BC
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 8 hours ago
Customer Experience Associate - Saint John, NB (30 hours / Week) 6 Month Contract
Scotiabank
Saint John, NB
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 9 hours ago
Senior Credit/Client Service Associate, Agriculture Banking - (Contract/Temporary Assignment)
Scotiabank
Stratford, ON
Join a dynamic Agriculture Banking team and play a key role in delivering exceptional service to commercial clients across Canada's agriculture sector. As a Senior Client Service Associate…
Added 9 hours ago
Customer Experience Associate (Contract) - Huntsville Place Mall Branch (22.5 Hours/Week)
Scotiabank
Huntsville, ON
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 10 hours ago
IT Auditor
Societe Generale
Montreal, QC
Full-time
Familiarity with investment banking/financial services business and products

Group Manager I, TDS Operations

Toronto, ON, Canada

Pay: $81,600 - $115,200 CAD
Job type: Full-time
Apply by: Oct 6, 2026
Experience: Minimum of 3–5 years of experience in governance, AML/KYC operations, risk management, compliance, audit, data management, or a related field
Posting language: English
Posted: Sep 29, 2026

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Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

TD Securities

Pay Details:

$81,600 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Business Unit Overview

TD Securities Overview

TD Securities provides a wide range of capital market products and services to corporate, government and institutional clients who choose us for our knowledge, innovation and experience in the following key areas of finance:

Capital Markets
Corporate & Investment Banking
Global Transaction Banking

Global Operations Overview

With offices located around the world, the strength of TD Securities Global Operations lies in the diverse and dynamic group of individuals who are dedicated to providing ongoing support functions for TD Securities' businesses and their partners. As part of TD Securities, Global Operations professionals have the opportunity to learn end to end processes as well as create relationships with different lines of business. Challenged to learn and grow within their role, members of Global Operations are supported in their goals of innovation, excellence and commitment to customer service.

Department Overview

The Client Due Diligence (CDD) team has responsibility to ensure AML & KYC standards are met at the time of client onboarding and at periodic review to mitigate regulatory, operational and reputational risk to TD, and to ensure appropriate escalation where risk and concerns are identified.

Role Description

The Associate, KYC Governance & Data is a key member of the Client Due Diligence (CDD) team under Global Operations & Business Services division and is responsible for supporting KYC governance, oversight, data quality, and control-related activities. In this role, the Group Manager will work closely with the Senior Manager and AVP to support strategic initiatives, regulatory commitments, data remediation efforts, control enhancements, and stakeholder engagement activities across TD Securities. The successful candidate will help ensure operational KYC processes, procedures, and controls remain effective and aligned with regulatory and enterprise requirements.

If you are someone who is highly analytical, enjoys solving complex problems, developing process improvements, and collaborating with stakeholders and partners across multiple functions, we would love to hear from you.

Supporting the Senior Manager and AVP in the execution of strategic initiatives, governance activities, and department deliverables
Acting as a primary point of contact for KYC inquiries from control and oversight partners, including First Line Business Management, Financial Crime Risk Management (FCRM), Compliance, Audit, and Testing teams
Coordinating and facilitating responses to audit, testing, regulatory examination, and quality assurance requests
Supporting the development, maintenance, and enhancement of KYC governance reporting, management information, metrics, and risk dashboards
Conducting data analysis and identifying trends, root causes, and opportunities for process improvement and risk mitigation
Leading or supporting data remediation initiatives related to AML/KYC records, client information, and regulatory reporting requirements
Developing, maintaining, and enhancing departmental procedures, process documentation, job aids, and governance standards
Designing and delivering training materials and knowledge-sharing sessions to support operational readiness and process consistency
Working collaboratively with stakeholders to interpret policy requirements and provide guidance on operational execution
Supporting regulatory change initiatives and ensuring procedural documentation reflects evolving requirements
Assessing control gaps, documenting issues, and supporting remediation and corrective action plans
Monitoring adherence to established standards, procedures, and control frameworks
Supporting the preparation of materials for senior management, governance committees, audits, and regulatory engagements
Representing the department on projects, working groups, and control-related initiatives as required
Identifying opportunities to streamline processes, improve data quality, and strengthen the overall control environment
Supporting enterprise-wide initiatives relating to AML, KYC, client data management, governance, and risk management

Role Requirements

Strong understanding of AML/KYC regulatory requirements and control frameworks applicable to capital markets and wholesale banking
Expertise in data analysis, reporting, trend analysis, and management information development
Advanced proficiency with business intelligence platforms (e.g. Microsoft Power BI) and other data visualization tools, as well as Microsoft Office applications, including Excel, PowerPoint, etc.
Experience investigating data quality issues and supporting remediation initiatives
Knowledge of audit, monitoring, testing, and regulatory examination practices
Experience interacting with regulatory, compliance, audit, testing, or risk management partners
Ability to develop and maintain procedures, standards, governance documentation, and training materials
Strong understanding of risk management principles and operational controls
Ability to effectively analyze complex issues and recommend practical solutions
Strong organizational and project coordination skills with the ability to manage multiple priorities simultaneously
Exceptional written and verbal communication skills
Strong stakeholder management skills with the ability to build effective working relationships across business and support functions
Ability to influence outcomes and drive initiatives through collaboration and partnership
Experience preparing executive-level presentations, committee materials, and management reporting
Strong attention to detail and commitment to data accuracy and quality
Minimum of 3–5 years of experience in governance, AML/KYC operations, risk management, compliance, audit, data management, or a related field
University degree or equivalent experience
Industry certifications and relevant professional designations (e.g., CAMS, CRCM) are an asset

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank.

Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Group Manager supports strategic initiatives, regulatory commitments, and data remediation efforts within the Client Due Diligence team. They act as a primary point of contact for KYC inquiries and ensure operational processes remain aligned with regulatory and enterprise requirements.

Requirements

Candidates must have 3–5 years of experience in governance, AML/KYC operations, or risk management, along with a university degree. Proficiency in data analysis, reporting tools like Power BI, and a strong understanding of regulatory frameworks are essential.

Skills

AML
KYC
Data analysis
Governance
Risk management
Regulatory compliance
Microsoft Power BI
Data visualization
Process improvement
Stakeholder management
Project coordination
Audit
Reporting
Control frameworks
Operational risk

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

AML
KYC
Governance
Risk Management
Compliance
Data Analysis
Microsoft Power BI
Capital Markets
Wholesale Banking
Audit
Regulatory Examination
Process Improvement
Reporting
Control Frameworks
Client Due Diligence
CAMS
CRCM
Data Remediation
Operational Risk
Stakeholder Management
Project Coordination
Financial Crime Risk Management
Management Information
Metrics
Risk Dashboards

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