Find work in Canada.

334,753 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 4 mins ago
AG
Business Analyst – HRIS & Payroll
Aeolus Group
Ottawa, ON
- Full-time
Aeolus Staffing Solutions is seeking a hands-on Business Analyst to support a public-sector client’s assessment of requirements for a new Human Resources Information System and Payroll…
Added 5 mins ago
S
Risk Analyst
SYSTRA
Toronto, ON
- Full-time
We are lookig for a Risk Analyst for a Rail & Transit project in Ontario.
Added 20 mins ago
CH
Direct Support Specialist - Newmarket - Talent Network
CBI Home Health
Newmarket, ON
- Part-time
…will care for you by providing the equipment, training and resources that you need to feel confident every…
Added 20 mins ago
Application & Infrastructure Analyst III /Team Lead - Mission Critical Development
City of Edmonton
AB
…and corrective processes in consultation with the Manager and Human Resources, as…
Added 50 mins ago
TU
Manager, HRIS & Technology Analyst
The Universal Group
Langley (District), BC · Langley, British Columbia
- Full-time
Bachelor’s degree in Business Administration, Human Resources, Information Technology, or a related field.
Added 50 mins ago
AC
Product Manager - HR Systems
Air Canada
Toronto, ON · Dorval, QC
- Full-time
4+ years of analyst or product management experience.
Added 1 hour ago
FI
Integrated Logistics Support Analyst
Fleetway Inc.
Halifax, NS
- Full-time
…tailored based on experience, with opportunities for senior resources to provide technical leadership, mentoring, and project…
Added 1 hour ago
GO
Senior Research and Data Analyst
Government of New Brunswick
Fredericton, NB
- Full-time
Added 2 hours ago
SS
Senior Compensation Analyst
Sienna Senior Living
Markham, ON
- Full-time
Degree in Human Resources, Business Administration, or related field; CCP an asset.
Added 2 hours ago
CO
Analyst, WFM Business Systems (Workforce Management Business Systems Analyst)
City of Brampton
Brampton, ON
- Full-time
…working with both internal, external and City-wide department resources. In addition, the incumbent will be heavily involved in the design of business processes, testing, training and the…
Added 2 hours ago
KP
Autism Support Assistant - UFCW
Kerry's Place Autism Services
Pickering, ON
- Full-time
…Therapist and/or the Clinical Supervisor (Registered Behaviour Analyst), as well as the manager. Observation of implementation and supervision of Clinical support strategies will occur…
Added 2 hours ago
KP
Autism Support Associate - CUPE P/D
Kerry's Place Autism Services
Orangeville, ON
- Full-time
- Temporary
…Therapist and/or the Clinical Supervisor (Registered Behaviour Analyst), as well as the manager. Observation of implementation and supervision of Clinical support strategies will occur…
Added 2 hours ago
KP
Overnight Awake - CUPE P/D
Kerry's Place Autism Services
Orangeville, ON
- $22.82 to $23.86 CAD / hour
- Full-time
…Therapist and/or the Clinical Supervisor (Registered Behaviour Analyst), as well as the manager. Observation of implementation and supervision of Clinical support strategies will occur…
Added 2 hours ago
KP
Autism Support Assistant - UFCW
Kerry's Place Autism Services
Pickering, ON
- Part-time
…Therapist and/or the Clinical Supervisor (Registered Behaviour Analyst), as well as the manager. Observation of implementation and supervision of Clinical support strategies will occur…
Added 2 hours ago
KP
Autism Support Assistant - CUPE Durham
Kerry's Place Autism Services
Whitby, ON
- Part-time
…Therapist and/or the Clinical Supervisor (Registered Behaviour Analyst), as well as the manager. Observation of implementation and supervision of Clinical support strategies will occur…
Added 2 hours ago
SB
Senior Regulatory Analyst
South Bow
Calgary, AB · Manulife Place
- Full-time
South Bow is seeking a Senior Regulatory Analyst to support the regulatory process on the Prairie Connector Project. Reporting to the Manager, Regulatory, this role will support the…
Added 3 hours ago
NB
Analyst or Associate Financial Resource Management
National Bank of Canada
Toronto, ON
- Full-time
Join a high-impact team in Capital Markets where financial strategy meets innovation. As an Analyst or Associate in the Financial Resource Management team, you’ll play a key role in…
Added 3 hours ago
C
Business Systems Analyst, Business Intelligence, Information Services – Temporary Full-Time (1.0) (until March 2028)
CHEO
Ottawa, ON
- Full-time
The Business Systems Analyst ensures ongoing improvement of the software applications forming the Electronic Patient Record and Hospital Information Systems; provides ongoing support to…
Added 4 hours ago
JI
Integrated Logistics Support Analyst
J.D. Irving, Limited
NS · Dartmouth, NS
- Full-time
…tailored based on experience, with opportunities for senior resources to provide technical leadership, mentoring, and project…
Added 5 hours ago
UO
Compensation Analyst
University of Victoria
Victoria, BC
- Full-time
…informed decision-making and responsible stewardship of university resources. The Compensation Analyst provides specialized analytical support in the areas of compensation modeling,…
Added 11 hours ago
SL
Junior Land Analyst – Fort St. John, BC
Synergy Land and Environmental
Fort St. John, BC
- Full-time
…opportunity to join our busy team as a full- time junior land analyst, in our Fort St. John office. Note that this is an in-office position, Monday through Friday, 8:00 am to 5:00…
Added 11 hours ago
B
Talent Acquisition Partner
BPA
Ottawa, ON · Kanata, ON
- Full-time
Bachelor's degree in Human Resources or a related field (CHRP designation is considered an asset).
Added 11 hours ago
H
Business Analyst
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…your application history and talent profile being shared with Human Resources and the applicable hiring…
Added 11 hours ago
T
Compensation Analyst
TEKsystems
Calgary, AB
- $45 to $55 CAD / hour
- Contract
We're partnering with a globally recognized organization seeking a Compensation Analyst to join their Total Rewards team. This is an exciting opportunity for a compensation professional who…
Added 13 hours ago
Manager, Corporate Reporting
Health Sciences North
ON · Sudbury, ON
Manage human resources responsibilities for assigned staff, including workforce planning, recruitment, selection, training and development.

IT Operations Analyst I

Dieppe, NB, Canada

$45,300 - $63,900 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $45,300 - $63,900 CAD
Job type: Full-time
Apply by: Oct 11, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Work Location:

Dieppe, New Brunswick, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$45,300 - $63,900 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Provides technology-based customer service support and conducts first level analysis to resolve end user incidents / issues working with technology groups, to resolve within established timeframes.

KEY ACCOUNTABILITIESCUSTOMER

Provide courteous, efficient, and professional customer service to ensure inquiries, problems and issues are resolved promptly and effectively under all conditions
Ensure change activities are performed on time, minimizing risk to the service/business environment
Monitor resources to ensure availability associated with business applications and technology
Identify, resolve, or escalate service delivery issues and/or complaints
Maintain proficient knowledge of tools, processes, procedures, and resources necessary to assist in problem determination as well as recovery
Maintain proficient knowledge of technology components, applications, clients/customers and business services
Prioritize activities to ensure time invested is appropriate to the availability impact
Provide seamless integration of activities and processes, recognizing system interdependencies
Act as an information source to colleagues, business partners and clients/customers
Ensure prompt and timely updates to service issues, and follow through on outstanding problems

SHAREHOLDER

Deliver and maintain accurate reports and documentation
Follow established procedures and standards
Follow standards, policies and procedures to ensure compliance with the Disaster Recovery Plan (DRP) and applicable Business Recovery Plans (BRP)
Maintain a secure work environment and ensure adherence to notification and escalation processes
Communicate effectively within the team relative to service issues and scheduled changes
Recommend improvements and enhancements to internal departmental processes
Comply with well-defined enterprise technology delivery practices and standards and project management disciplines

EMPLOYEE / TEAM

Work effectively as a team, supporting other members of the team in resolving critical service issues
Prioritize and manage own workload in order to deliver quality results and meet timelines
Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
Participate in knowledge transfer within the team and business units
Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team

BREADTH & DEPTH

Provides front line customer service support to clients on a broad range of issues
Investigates problems beyond own area of knowledge, applying a broad business focus
Assesses level of knowledge of caller and translates information when providing assistance
Prioritizes and may assign problems and service issues to other team members
Co-ordinates problem resolution and the implementation of changes in accordance with established change processes
Integrates all sources of information when providing assistance to clients
Makes independent decisions within generally defined parameters
Generally reports to a Team Manager

EXPERIENCE & EDUCATION

Undergraduate degree or Technical Certificate

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Apply About employer

More about this job

Responsibilities

Provides technology-based customer service support and conducts first-level analysis to resolve end-user incidents within established timeframes. Ensures change activities are performed on time and monitors resources to maintain business application availability.

Requirements

Requires an undergraduate degree or a technical certificate. Candidates must possess strong customer service skills and the ability to follow established technology delivery practices and standards.

Skills

Customer service
Technical support
Incident resolution
Problem determination
Service delivery
Change management
Disaster recovery
Business recovery
Documentation
Reporting
Communication
Teamwork
Productivity
Operational efficiency
Technology components

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Customer Service
Technical Support
Incident Management
Disaster Recovery
Business Recovery
Change Management
Technology Solutions
Banking
Financial Institution
Service Delivery
Problem Resolution
Documentation
Reporting
Operational Efficiency
System Interdependencies
Project Management

Report this job