Find work in Canada.

332,965 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
SM
RQ11531 – Scrum Master – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Experience in DevOps Environments: Previous experience as a Scrum Master and Business Analyst within a DevOps setting, bridging the gap between development and operations teams.
Added 13 mins ago
DC
Senior Financial Analyst, FP&A
DATA Communications Management Corp
Brampton, ON
- $80,133 to $100,166 CAD / year
- Full-time
…solutions that help simplify complex marketing communications and operations workflow. DCM serves over 2,500 clients including 70 of the 100 largest Canadian corporations and leading…
Added 13 mins ago
Pricing and Yield Analyst
Flair Airlines Ltd.
Toronto, ON
Join the Product & Yield Management team at Flair Vacations as a Pricing and Yield Analyst. Reporting to the Senior Director, Product & Yield Management and working closely with the…
Added 13 mins ago
Data Analyst
Sapsol Technologies Inc
Longueuil, QC
2-4 years of experience in a data analyst or similar hands-on analytics role
Added 13 mins ago
Programmer Analyst Advisory
Scotiabank
Toronto, ON
…deliver high-quality solutions that support critical lending…
Added 13 mins ago
Senior Analyst, Secondary Nostro Funding, GTB Payment Operations
Scotiabank
Toronto, ON · Scarborough, ON
Contributes to the overall success of daily cash management operations of Secondary Nostro management within GTB Payment Operations for designated accounts in North America ensuring…
Added 43 mins ago
I
Technical Support Analyst
ICES
Toronto, ON
- Contract
ICES is seeking a Technical Support Analyst to join our Technology department. The Technical Support Analyst is responsible for providing comprehensive end-user technical support and…
Added 43 mins ago
NB
Analyst or Associate Financial Resource Management
National Bank of Canada
Toronto, ON
- Full-time
Join a high-impact team in Capital Markets where financial strategy meets innovation. As an Analyst or Associate in the Financial Resource Management team, you’ll play a key role in…
Added 44 mins ago
OS
Business and Market Data Analyst
Ontario Securities Commission
Toronto, ON · CA ON Toronto
- Full-time
The Business and Market Data Analyst position will involve playing a key role in profiling the activities of the Investment Management Division by reporting on the success and impact of…
Added 44 mins ago
T
TDS Operations Analyst III
TD
Toronto, ON
- Full-time
Global Business Services & Operations is at the core of TD Securities. We are a dynamic, multi-faceted division that partners with all parts of the Dealer, including Sales & Trading to…
Added 57 mins ago
IC
Technical Support Analyst
ICES Central
Toronto, ON
- Full-time
- Temporary
ICES is seeking a Technical Support Analyst to join our Technology department. The Technical Support Analyst is responsible for providing comprehensive end-user technical support and…
Added 1 hour ago
D
Financial & Operational Analyst - Analyste financier et opérationnel
DAVIDsTEA
Mont-Royal, QC
- Full-time
Collaborer avec les décideurs des finances, des opérations et de l’équipe de direction afin de valider la stratégie et de quantifier l’impact financier des choix d’affaires.
Added 1 hour ago
CR
Interim Senior Financial Analyst FP&A
Clarity Recruitment
Mississauga, ON
- $50 to $55 CAD / hour
- Contract
…latest, with five days of cross-training from the outgoing…
Added 1 hour ago
RC
Cyber Security Analyst
Royal College of Physicians and Surgeons of Canada
Ottawa, ON
- Full-time
Reporting to Manager Cyber Security, the Cyber Security Analyst shares responsibility for day-to-day security operations while contributing distinct strengths that complement the…
Added 1 hour ago
T
Data Centre Analyst
TEKsystems
Ottawa, ON
- $50 to $60 CAD / hour
- Contract
One of TEKsystems largest professional services clients is looking for a strong Infrastructure analyst to take on a Client facing support role.
Added 1 hour ago
IG
Senior Business Analyst - Capital Markets
Insight Global
Toronto, ON
- $70 to $80 CAD / hour
- Contract
Insight Global is seeking a Senior Business Analyst to support a leading pension and investment organization within its Trading Integrations team. This individual will play a key role in a…
Added 1 hour ago
JH
Director, Strategic Advisory
J.S. Held LLC
Toronto, ON
- Full-time
…strategic leadership with hands-on involvement in real estate, operations, and financial consulting. The ideal candidate will demonstrate a strong understanding or quick ability to grasp…
Added 2 hours ago
UO
Compensation Analyst
University of Victoria
Victoria, BC
- Full-time
The Compensation Analyst also provides budget administration and financial management support for executive portfolios including the Office of the President, the Office of the…
Added 2 hours ago
PH
Clinical Informatics Analyst, Nurse
Provincial Health Services Authority
Nanaimo, BC
- Full-time
The Clinical Informatics Analyst (CIA) reports to the Manager and identifies and articulates gaps between current and future state clinical business processes, and participates in ongoing…
Added 2 hours ago
T
Treasury Liquidity Measurement - Analyst
TD
Toronto, ON
- Full-time
Experience with programming for extract transform load (ETL) operations and data analysis (including performance optimization) using languages such as, but not limited to, Python, SQL and R.
Added 2 hours ago
IO
Compliance Analyst (Fixed Term)
Irving Oil
Saint John, NB
- Full-time
As a Compliance Analyst, you will assist the Manager, Regulatory Compliance in monitoring compliance through the analysis of data from multiple internal and external sources. Your goal will…
Added 3 hours ago
W
Data Analyst, Sr.
Wiraa
Canada
- Full-time
We are seeking a highly skilled Senior Data Analyst, Customer Success to join our dynamic team. In this pivotal role, you will be responsible for analyzing complex data sets, developing…
Added 4 hours ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
…materials by running/programming machines to perform the proper operations and by reading and interpreting…
Added 5 hours ago
R&
End User Systems Support Specialist
Robertson & Company Ltd.
Toronto, ON
- Full-time
…where IT talent can work with modern systems, support critical operations, and play a meaningful role in strengthening the organization’s overall technology…
Added 6 hours ago
KC
Logistics Analyst
Kia Canada
Mississauga, ON
- Full-time
The Logistics Analyst supports the Distribution team by coordinating vehicle logistics activities, managing inventory movement, monitoring transportation performance, and ensuring the…

IT Operations Analyst I

Dieppe, NB, Canada

$45,300 - $63,900 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $45,300 - $63,900 CAD
Job type: Full-time
Apply by: Oct 11, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Work Location:

Dieppe, New Brunswick, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$45,300 - $63,900 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Provides technology-based customer service support and conducts first level analysis to resolve end user incidents / issues working with technology groups, to resolve within established timeframes.

KEY ACCOUNTABILITIESCUSTOMER

Provide courteous, efficient, and professional customer service to ensure inquiries, problems and issues are resolved promptly and effectively under all conditions
Ensure change activities are performed on time, minimizing risk to the service/business environment
Monitor resources to ensure availability associated with business applications and technology
Identify, resolve, or escalate service delivery issues and/or complaints
Maintain proficient knowledge of tools, processes, procedures, and resources necessary to assist in problem determination as well as recovery
Maintain proficient knowledge of technology components, applications, clients/customers and business services
Prioritize activities to ensure time invested is appropriate to the availability impact
Provide seamless integration of activities and processes, recognizing system interdependencies
Act as an information source to colleagues, business partners and clients/customers
Ensure prompt and timely updates to service issues, and follow through on outstanding problems

SHAREHOLDER

Deliver and maintain accurate reports and documentation
Follow established procedures and standards
Follow standards, policies and procedures to ensure compliance with the Disaster Recovery Plan (DRP) and applicable Business Recovery Plans (BRP)
Maintain a secure work environment and ensure adherence to notification and escalation processes
Communicate effectively within the team relative to service issues and scheduled changes
Recommend improvements and enhancements to internal departmental processes
Comply with well-defined enterprise technology delivery practices and standards and project management disciplines

EMPLOYEE / TEAM

Work effectively as a team, supporting other members of the team in resolving critical service issues
Prioritize and manage own workload in order to deliver quality results and meet timelines
Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
Participate in knowledge transfer within the team and business units
Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team

BREADTH & DEPTH

Provides front line customer service support to clients on a broad range of issues
Investigates problems beyond own area of knowledge, applying a broad business focus
Assesses level of knowledge of caller and translates information when providing assistance
Prioritizes and may assign problems and service issues to other team members
Co-ordinates problem resolution and the implementation of changes in accordance with established change processes
Integrates all sources of information when providing assistance to clients
Makes independent decisions within generally defined parameters
Generally reports to a Team Manager

EXPERIENCE & EDUCATION

Undergraduate degree or Technical Certificate

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Apply About employer

More about this job

Responsibilities

Provides technology-based customer service support and conducts first-level analysis to resolve end-user incidents within established timeframes. Ensures change activities are performed on time and monitors resources to maintain business application availability.

Requirements

Requires an undergraduate degree or a technical certificate. Candidates must possess strong customer service skills and the ability to follow established technology delivery practices and standards.

Skills

Customer service
Technical support
Incident resolution
Problem determination
Service delivery
Change management
Disaster recovery
Business recovery
Documentation
Reporting
Communication
Teamwork
Productivity
Operational efficiency
Technology components

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Customer Service
Technical Support
Incident Management
Disaster Recovery
Business Recovery
Change Management
Technology Solutions
Banking
Financial Institution
Service Delivery
Problem Resolution
Documentation
Reporting
Operational Efficiency
System Interdependencies
Project Management

Report this job