Find work in Canada.

497,859 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
Analyst or Associate, M&A (Calgary or Edmonton)
EY
AB · Calgary, AB
…by accurate information. As a Mergers & Acquisitions (“M&A”) Analyst/Associate, you’ll help make that happen. You will be an important part of our talented and highly experienced team and…
Added 1 hour ago
MT
Analyste solutions TI et prévente - IT Solutions and Presales Analyst
Mon Technicien
Laval, QC
- Full-time
…strength? A strong team culture, genuine collaboration and a human, flexible and stimulating work environment, where ideas matter and fun is part of everyday…
Added 2 hours ago
AC
Billing Analyst
Aston Carter
Toronto, ON
- $26 to $28 CAD / hour
- Contract
The Billing Analyst supports the full billing and accounts receivable cycle by preparing and reviewing billing documents, analyzing patient and insurance accounts, and resolving billing…
Added 2 hours ago
TU
Finance Analyst
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
Leadership | Pension Office | Central Human Resources
Added 2 hours ago
T
IT Operations Analyst I
TD
London, ON
- Full-time
Monitor resources to ensure availability associated with business applications and technology
Added 2 hours ago
T
HR Operations Analyst I
TD
London, ON · Toronto, ON
- Full-time
Added 2 hours ago
M
Payroll Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…analytical curiosity, and the ability to work across Payroll, Human Resources, Finance, Benefits, Tax, Technology, vendors, and business teams to solve complex…
Added 3 hours ago
CI
HR Operations Advisor
Calian in Space & Technology
Kingston, ON
- Full-time
University degree or college diploma in Human Resources, Business Management, or a related field.
Added 3 hours ago
UO
Finance Analyst
University of British Columbia
Vancouver, BC · UBCV | Donald Rix Building (RIX)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
Leadership | Pension Office | Central Human Resources
Added 3 hours ago
S
Human Resources Manager
SMARTFOX
ON · Ontario, Canada
- $80,000 to $100,000 CAD / year
- Full-time
Certificates such as Certified Human Resources Leader (CHRL), SHRM-CP, Workplace Investigations, Mediation, or Compensation Analyst
Added 3 hours ago
C
Human Resources Information System Analyst (Dayforce)
Confidential
Toronto, ON
- Contract
Added 3 hours ago
HO
Payroll Analyst
Hydro One
Toronto, ON
- $40 to $50 CAD / hour
- Contract
…successful completion of a four year university education in human resources or accounting or by having the equivalent level of…
Added 3 hours ago
D
Senior Payroll Analyst, Bilingual
dentalcorp
Toronto, ON · Support Centre - Toronto Office
- Full-time
Added 4 hours ago
M
Business Systems Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
We are looking for a Business Systems Analyst who enjoys connecting business needs with technology solutions. You will work across product, engineering, architecture, quality engineering,…
Added 4 hours ago
MI
Peoplesoft Analyst
Maarut Inc
Toronto, ON
- Contract
…knowledge of change management, including techniques, trends and resources management for an enterprise HCM…
Added 4 hours ago
Member IT Services - Security Support Analyst
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
As a condition of employment, you are required to submit proof of full COVID-19 vaccination to Human Resources.
Added 4 hours ago
MM
Security Support Analyst
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
As a condition of employment, you are required to submit proof of full COVID-19 vaccination to Human Resources.
Added 5 hours ago
WM
Senior Pricing Analyst / Analyste principal de la tarification
Waste Management, Inc. (WM)
Kitchener, ON
- Full-time
Be part of a Canadian team backed by the resources, stability and opportunities of a North American industry leader.
Added 5 hours ago
Policy and Divisional Support Coordinator
Government of Alberta
AB
…alternatives to traditional court processes, including the Alberta Human Rights Commission, Family Support Order Services and SafeRoads Alberta. ALP strives to ensure a fair and equitable…
Added 5 hours ago
NB
Senior Analyst - Transaction Reporting
National Bank of Canada
Montreal, QC
- Full-time
A career as a senior analyst or senior analyste in the Capital Markets Operations team at National Bank means acting as a transaction reporting specialist. In this role, you help ensure…
Added 5 hours ago
CP
Pension Analyst, Employer Services (Two Vacancies)
CAAT Pension Plan
Toronto, ON · Head Office
- Full-time
We are seeking a Pension Analyst, Employer Services, to serve as a key point of contact for employers participating in the CAAT Pension Plan. In this role, you will provide technical…
Added 6 hours ago
GD
Systems Engineering Analysts - Working level
General Dynamics Mission Systems–Canada
Calgary, AB
- Full-time
We’re looking for Systems Engineering Analyst to join our Systems of Systems (SoS) team and help design and evolve complex, mission-critical technology for the Canadian Armed Forces. As…
Added 6 hours ago
TC
Business System Analyst
Tata Consultancy Services
Toronto, ON · Greater Toronto Area, Canada
- $80,000 to $100,000 CAD / year
- Full-time
…for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human…
Added 6 hours ago
GE
Data Analyst - WFM- EN
Global Excel Management Inc.
Windsor, ON
- Full-time
If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your…
Added 6 hours ago
GE
Data Analyst - WFM- EN
Global Excel Management Inc.
Sherbrooke, QC
- Full-time
If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your…

IT Operations Analyst I

London, ON, Canada

$47,200 - $66,600 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $47,200 - $66,600 CAD
Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Work Location:

London, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$47,200 - $66,600 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Provides technology-based customer service support and conducts first level analysis to resolve end user incidents / issues working with technology groups, to resolve within established timeframes.

KEY ACCOUNTABILITIESCUSTOMER

Provide courteous, efficient, and professional customer service to ensure inquiries, problems and issues are resolved promptly and effectively under all conditions
Ensure change activities are performed on time, minimizing risk to the service/business environment
Monitor resources to ensure availability associated with business applications and technology
Identify, resolve, or escalate service delivery issues and/or complaints
Maintain proficient knowledge of tools, processes, procedures, and resources necessary to assist in problem determination as well as recovery
Maintain proficient knowledge of technology components, applications, clients/customers and business services
Prioritize activities to ensure time invested is appropriate to the availability impact
Provide seamless integration of activities and processes, recognizing system interdependencies
Act as an information source to colleagues, business partners and clients/customers
Ensure prompt and timely updates to service issues, and follow through on outstanding problems

SHAREHOLDER

Deliver and maintain accurate reports and documentation
Follow established procedures and standards
Follow standards, policies and procedures to ensure compliance with the Disaster Recovery Plan (DRP) and applicable Business Recovery Plans (BRP)
Maintain a secure work environment and ensure adherence to notification and escalation processes
Communicate effectively within the team relative to service issues and scheduled changes
Recommend improvements and enhancements to internal departmental processes
Comply with well-defined enterprise technology delivery practices and standards and project management disciplines

EMPLOYEE / TEAM

Work effectively as a team, supporting other members of the team in resolving critical service issues
Prioritize and manage own workload in order to deliver quality results and meet timelines
Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
Participate in knowledge transfer within the team and business units
Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team

BREADTH & DEPTH

Provides front line customer service support to clients on a broad range of issues
Investigates problems beyond own area of knowledge, applying a broad business focus
Assesses level of knowledge of caller and translates information when providing assistance
Prioritizes and may assign problems and service issues to other team members
Co-ordinates problem resolution and the implementation of changes in accordance with established change processes
Integrates all sources of information when providing assistance to clients
Makes independent decisions within generally defined parameters
Generally reports to a Team Manager

EXPERIENCE & EDUCATION

Undergraduate degree or Technical Certificate

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Apply About employer

More about this job

Responsibilities

Provides technology-based customer service support and conducts first-level analysis to resolve end-user incidents within established timeframes. Ensures change activities are performed on time and monitors resources to maintain business application availability.

Requirements

Requires an undergraduate degree or a technical certificate. Candidates must possess strong customer service skills and the ability to perform problem determination and recovery tasks.

Skills

Customer service
Incident resolution
Technical support
Problem determination
Disaster recovery
Business recovery
Change management
Resource monitoring
Documentation
Communication
Teamwork
Analytical skills
Project management
System interdependencies

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Customer Service
Technical Support
Incident Management
Disaster Recovery
Business Recovery
Change Management
Technology Solutions
Banking
Financial Services
Problem Resolution
Service Delivery
Documentation
Reporting
Project Management
Operational Efficiency
Knowledge Transfer
System Interdependencies
Compliance
Escalation Processes

Report this job