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Added 11 mins ago
JA
Contract Manager
JR Automation
Toronto, ON
- Full-time
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the…
Added 11 mins ago
JA
Gestionnaire des ventes et des appels d'offres /Sales Engineer & Service Tender Manager
JR Automation
Montreal, QC · Saint-Laurent, QC
- Full-time
…gestion de projets, des finances, des affaires juridiques et des opérations afin de développer des solutions compétitives pour des projets complexes de réseaux électriques à haute et…
Added 11 mins ago
JA
Contract Manager / Gestionnaire de contrats
JR Automation
Montreal, QC
- Full-time
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the…
Added 26 mins ago
Emergency Response Coordinator (Alamos Gold) - Lynn Lake, MB
International SOS
Edmonton, AB · BC · Dufferin, MB · Niagara-on-the-Lake, ON · Calgary Trail South, AB
Serve as the on-site lead and primary point of contact for the client on all operational matters, escalating issues to the International SOS Operations Manager when required.
Added 26 mins ago
S
OCS Design Delivery - Senior Manager
SYSTRA
Toronto, ON
- Full-time
Manages and fully supports Rail Systems Electrification maintenance methodologies and Asset Management System applications for Electrification Infrastructure development.
Added 26 mins ago
LC
Billing Support Specialist
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
Lightspeed is seeking a full-time, customer-centric, and detail-oriented professional to join the team as a Billing Support Specialist in our Montreal office. Reporting to the Global…
Added 26 mins ago
NT
Asset Planning Engineer
NORTHWEST TERRITORIES POWER CORPORATION
Hay River, NT
- Full-time
Conducts T&D plant assessments and manage CMMS database to support feasibility studies, present value and life cycle analysis. Prepares short and long-range plans and makes recommendations…
Added 41 mins ago
SI
Worker, General Help - UNION Red Deer
Saputo Inc.
Red Deer, AB
- Full-time
Reporting to the Plant Manager, General Plant Help (GPH) is responsible for the efficient and accurate operation of all butter production and packaging equipment, including churns, butter…
Added 41 mins ago
Manager - Service Department (Heavy Duty)
Velocity Vehicle Group
Saanichton, BC
The Service Manager is responsible for the day-to-day operations of the service department including preparing and meeting the department's annual budget, reviewing department budget daily,…
Added 41 mins ago
Warehouse Manager, Fleet and Facilities
Enercare
AB
The Warehouse Manager, Fleet and Facilities leads warehouse operations, fleet management, facility maintenance, inventory control, warranty administration, and field inventory effectiveness…
Added 41 mins ago
ZM
Fleet & Facilities Manager
Zelus Material Handling
Aylmer, ON
- Full-time
The Fleet and Facilities Manager at Ardent is responsible to oversee the performance, maintenance, and continuous improvement of fleet assets and commercial facilities across multiple…
Added 41 mins ago
Journeyperson Plumber, Campus Operations
University of Saskatchewan
Saskatoon, SK
The Facilities team is comprised of over 300 service workers and trades personnel that provide trusted services and stewardship in support of teaching, learning, and discovery. This team is…
Added 41 mins ago
RC
Building Project Manager
Rutherford Contracting Ltd.
Aurora, ON
- $80,000 to $90,000 CAD / year
- Full-time
Our Building Division specializes in educational facility renovations and additions, along with the restoration of historically significant structures. Our Site Development Division…
Added 41 mins ago
KE
Electrical Maintenance Supervisor
Kitchener Executive Consultants Inc
Sault Ste. Marie, ON
- Full-time
…leader in tube manufacturing serving the world’s energy sector and, due to continued growth, is seeking experienced Electrical Maintenance Supervisors to join its 24/7 manufacturing…
Added 56 mins ago
T
IT Operations Analyst II
TD
Toronto, ON
- Full-time
Infrastructure Operations is a 7/24 Service Availability (Dual Site Coverage) department responsible for providing frontline support and monitoring of the Banks mainframe, distributed and…
Added 56 mins ago
BP
Gun Counter Team Lead
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Calgary, AB
- Full-time
POSITION SUMMARY: Under the supervision of the Group Sales Manager, the Team Leader - Firearms gives daily directions to the outfitters in one of the departments within the store, to…
Added 56 mins ago
B
Operations Manager
BGIS
Toronto, ON
- Full-time
Responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business…
Added 1 hour ago
C
FT Ag Driver (Watrous Ag #428) Watrous, SK - Saskatoon Co-op
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Maintain the cleanliness, appearance, and overall care of assigned vehicles and equipment, and promptly report any maintenance or repair requirements to the supervisor.
Added 1 hour ago
Manager, Equipment Operations & Logistics
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Richmond Hill, ON
As a Manager, Equipment Operations & Logistics, you will lead the development and implementation of a regional equipment operations model that improves visibility, utilization,…
Added 1 hour ago
M
Manager and Senior Advisor, to Deputy Chief Engineer & EVP of Engineering & Asset Management
Metrolinx
Canada
- Full-time
Our Engineering, Safety and Asset Management Division is seeking the support of a Manager and Senior Advisor with exceptional communication (written and verbal) and change management skills…
Added 1 hour ago
SD
Pharmacy Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
To manage the overall operations of the Pharmacy, including providing consultation to both customers and health care providers, practice to full scope in providing professional services,…
Added 1 hour ago
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Developing, implementing, and presenting educational and training programs for new and experienced WAs and PMs including research, portfolio construction, implementation, and maintenance.
Added 1 hour ago
Executive Director, Campus Safety Services
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ON
The Executive Director, Campus Safety Services provides strategic leadership and oversight for the College’s 24/7 campus safety and security operations. This role is responsible for…
Added 1 hour ago
LC
NOFRILLS District Manager in Training, Western Canada
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Calgary, AB · Winnipeg, MB
- Full-time
We are excited to offer the District Manager in Training program role for the Western Canada Market (AB, SK, MB, BC). The successful candidate will have the opportunity to further their…
Added 1 hour ago
Process Equipment Support Manager
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Manages the Process Equipment Support (Fabrication and Mechanical Maintenance) team, the Instrument Calibration (Calibration and Maintenance) team, and the Glass Blowing (Glassware…

IT Operations Analyst II

Toronto, ON, Canada

$52,700 - $74,400 CAD · Full-time

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Job details

Pay: $52,700 - $74,400 CAD
Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$52,700 - $74,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

Infrastructure Operations is a 7/24 Service Availability (Dual Site Coverage) department responsible for providing frontline support and monitoring of the Banks mainframe, distributed and network environments. The primary focus of the team is system surveillance and reacting to any/all anomalies that are presented through a variety of monitoring tools for the Banks mission critical platforms. We are looking for self-motivated and focused individuals who enjoy a fast paced environment requiring attention to detail. The Enterprise Environment Surveillance Team is responsible for providing front line monitoring and support of mission critical, client server based applications (EasyWeb, WebBroker, Wallstreet, Internet/Intranet sites, Retail Internet Banking, etc), System-i (AS/400) and Network Infrastructure support (LAN, WAN).

Job Description/Accountabilities:

• Execution of system/application maintenance functions
• Incident and Change Management as well as enterprise surveillance of the associated components in these environments
• Areas of support include application, database architecture, hardware/operating systems and network communications equipment
• The position entails creating Incident tickets, understanding and complying with Change and Problem Management policies
• The candidate is expected to act as the focal point for all exceptions, ensuring incidents are resolved promptly mitigating impact to TDBFG
CUSTOMER: Provide courteous, efficient, and professional customer service to ensure inquiries, problems and issues are resolved promptly and effectively under all conditions
• Ensure change activities are performed on time, minimizing risk to the service/business environment
• Monitor resources to ensure availability associated with business applications and technology
• Identify, resolve, or escalate service delivery issues and/or complaints
• Maintain proficient knowledge of tools, processes, procedures, and resources necessary to assist in problem determination as well as recovery
• Maintain proficient knowledge of technology components, applications, clients/customers and business services
• Prioritize activities to ensure time invested is appropriate to the availability impact
• Provide seamless integration of activities and processes, recognizing system interdependencies
• Act as an information source to colleagues, business partners and clients/customers
• Ensure prompt and timely updates to service issues, and follow through on outstanding problems
SHAREHOLDER: Deliver and maintain accurate reports and documentation
• Follow established procedures and standards
• Follow standards, policies and procedures to ensure compliance with the Disaster Recovery Plan (DRP) and applicable Business Recovery Plans (BRP)
• Maintain a secure work environment and ensure adherence to notification and escalation processes
• Communicate effectively within the team relative to service issues and scheduled changes
• Recommend improvements and enhancements to internal departmental processes
• Comply with well-defined enterprise technology delivery practices and standards and project management disciplines
EMPLOYEE / TEAM: Work effectively as a team, supporting other members of the team in resolving critical service issues
• Prioritize and manage own workload in order to deliver quality results and meet timelines
• Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
Internal
• Participate in knowledge transfer within the team and business units
• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team

Education/Accreditations:

Technology Degree/Diploma or equivalent work experience
CCNA, CCNP and ITIL certifications are a definite asset to this position

Other Qualifications/Skills/Experience:

The successful candidate must be a strong team player
Self-motivated and highly organized
Demonstrated ability to multi-task in a fast paced and dynamic environment
Excellent communication skills (verbal, written and listening) are essential in order to interact effectively with support groups, clients and vendors
Candidates should possess a sound understanding of distributed (AIX, LINUX, WINTEL, SUN) and network environments (TCP/IP, Cisco routers/switches) including basic telecommunications concepts

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The role involves providing frontline monitoring and support for mission-critical bank platforms, including mainframe, distributed, and network environments. Responsibilities include executing system maintenance, managing incident and change tickets, and ensuring prompt resolution of service anomalies.

Requirements

Candidates must have a technology degree or diploma, or equivalent work experience, with strong organizational and communication skills. Proficiency in distributed and network environments is required, while CCNA, CCNP, and ITIL certifications are considered assets.

Skills

System surveillance
Incident management
Change management
Problem management
Network infrastructure
Mainframe support
Distributed systems
AIX
Linux
Wintel
Sun
TCP/IP
Cisco routers
Cisco switches
Telecommunications
Customer service

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Infrastructure Operations
Service Availability
Mainframe
Distributed Systems
Network Infrastructure
System-i
AS/400
LAN
WAN
Incident Management
Change Management
Problem Management
Database Architecture
AIX
Linux
Wintel
Sun
TCP/IP
Cisco
Telecommunications
Disaster Recovery Plan
Business Recovery Plan
CCNA
CCNP
ITIL
Technology Solutions
Surveillance
Banking

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