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Added 8 mins ago
FH
Medical Clinic Receptionist - Burlington
Foundation Health Canada
Burlington, ON
- $18.5 CAD / hour
- Part-time
Foundation Health is a multidisciplinary healthcare clinic committed to providing accessible, high-quality, patient-centred care. Our team brings together family physicians, specialists,…
Added 8 mins ago
B
Portfolio Assistant, Private Wealth
BMO
Burnaby, BC · STSQ
- Full-time
Meets high-quality service standards to maximize relationship retention and growth.
Added 8 mins ago
SB
Service Coordinator- Supply Chain (contract)
Scandinavian Building Services
Toronto, ON · GTA, ON
- Contract
…closely with technicians and customers to ensure reliable, high-quality service and minimal equipment…
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H
Occupational Therapist Degree
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Reporting to the Manager, the Occupational Therapist is responsible for assessing and treating patients in assigned service areas within the framework of the…
Added 8 mins ago
Dietitian Degree
HealthCareersInSask.ca
Saskatoon, SK
Job Description: Under the direction of the manager Interprofessional Practice, the Dietitian is responsible for managing the nutrition care of patients. This includes nutritional…
Added 8 mins ago
H
Physical Therapist Degree
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Job Description: Reporting directly to the Program Manager of Kinetik Rehabilitation Services, the Staff Physical Therapist is an integral member of the interdisciplinary team of Kinetik…
Added 8 mins ago
H
Nurse Practitioner
HealthCareersInSask.ca
Assiniboia, SK
- Part-time
…The position will report to and work under the direction of a manager in one of the designated program areas. Practicing within Saskatchewan Health Authority policies, CRNS standards, and…
Added 8 mins ago
B&
Project Manager - Industrial
Black & McDonald Limited
Remote, Canada
- Full-time
- Remote
…foundation for your career, this position is for you. The Project Manager is located on site and reports directly to the Division Manager. Project Manager plan, organize, direct, control…
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B&
Mechanical Estimator
Black & McDonald Limited
Ottawa, ON
- Full-time
Black & McDonald is an integrated, multi trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and…
Added 8 mins ago
Senior HSEQ Advisor
CIMIC
Vancouver, BC
Reporting to the Group Manager HSE, you will act as a senior HSEQ resource within the region, working closely with regional leadership, project teams and HSEQ personnel to strengthen…
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M
Proposal Manager
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…responsibility. May act as a back-up when the Proposal Services Manager/Director is out of the office. Expert proposal writer for asset management firms. The incumbent is an expert in the…
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M
Manager, Global Technology & Operations (GTO) Strategy & Transformation
Manulife
Montreal, QC
- Full-time
…activities, improve governance workflows, enhance reporting quality, and accelerate delivery while maintaining appropriate…
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Health and Welfare Implementation Manager
LifeWorks
Toronto, ON
- Full-time
…turns client goals into working technology. As Implementation Manager, you'll lead a team of implementation consultants and analysts delivering client projects across the US and Canada,…
Added 8 mins ago
O
Sr Customer Success Manager - Oracle Health
Oracle
Canada
- $79,900 to $131,300 CAD / year
- Full-time
Facilitate resolution of complex issues, acting as the escalation point and ensuring timely, high-quality outcomes.
Added 8 mins ago
Process Improvement Manager
University of Guelph
Guelph, ON
Reporting to the Director of Business Operations, the Process Improvement Manager plays a strategic leadership role focused on enhancing efficiency, consistency and quality of…
Added 8 mins ago
Team Lead, Engineering (Contract)
Trans Mountain
Calgary, AB
Support engineering quality, technical reviews, management of change processes, and regulatory compliance requirements.
Added 8 mins ago
LL
Social Media Manager
LEAP Legal Software
Remote, Canada
- $85,000 to $100,000 CAD / year
- Contract
- Remote
LEAP is hiring a Social Media Manager to bring our brand, products, and services to life through compelling social storytelling that builds brand awareness, grows our audience, and drives…
Added 8 mins ago
RA
Senior Account Manager – Creative & Marketing
Recrute Action
Toronto, ON
- Contract
Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process, some applications may be…
Added 8 mins ago
MH
New Home Technician - Warranty
Mattamy Homes
Brampton, ON
- Full-time
Added 8 mins ago
UC
Loss Prevention Associate, Full-Time
Uniqlo Canada
Ottawa, ON
- Full-time
…lifestyle of all customers and takes pride in creating high quality, long-lasting, innovative clothing at an affordable…
Added 8 mins ago
Technical Project Manager
Meyer Sound
Vernon, BC
Reporting to the Senior Director, New Product Development, the Technical Project Manager is responsible for planning, executing, and delivering complex hardware and software product…
Added 8 mins ago
Administration Service Specialist (6-month contract)
The Canada Life Assurance Company
Winnipeg, MB
Reporting to the Underwriting Team Manager, Group Medical Underwriting, the Administration Service Specialist is responsible for providing administrative and operational support to the…
Added 8 mins ago
P
Divisional Sales Manager- Southern Ontario
Pandora
Toronto, ON
- Full-time
At Pandora our Divisional Sales Manager (DSM) are responsible for driving revenue and sales performance of a region across all physical channels of distribution, including wholesale concept…
Added 8 mins ago
SAP SuccessFactors Learning Lead - Senior Consultant / Manager
EY
Edmonton, AB · AB · Winnipeg, MB · Dieppe, NB · Saint John, NB · St. John's, NL · Halifax, NS · London, ON · Ottawa, ON · Toronto, ON · ON · Saskatoon, SK · Waterloo, ON · Calgary, AB
As a Senior Consultant or Manager, you will own the end-to-end delivery of SuccessFactors Learning implementations, lead client engagements, and mentor junior consultants. This role is…
Added 8 mins ago
FS
Director, HOA Governance and Property Management
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
Property manager license such as Certified Property Manager (IREM), Registered Condominium Manager (ACMO) is required.

IT Operations Analyst II

Toronto, ON, Canada

$52,700 - $74,400 CAD · Full-time

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Job details

Pay: $52,700 - $74,400 CAD
Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$52,700 - $74,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

Infrastructure Operations is a 7/24 Service Availability (Dual Site Coverage) department responsible for providing frontline support and monitoring of the Banks mainframe, distributed and network environments. The primary focus of the team is system surveillance and reacting to any/all anomalies that are presented through a variety of monitoring tools for the Banks mission critical platforms. We are looking for self-motivated and focused individuals who enjoy a fast paced environment requiring attention to detail. The Enterprise Environment Surveillance Team is responsible for providing front line monitoring and support of mission critical, client server based applications (EasyWeb, WebBroker, Wallstreet, Internet/Intranet sites, Retail Internet Banking, etc), System-i (AS/400) and Network Infrastructure support (LAN, WAN).

Job Description/Accountabilities:

• Execution of system/application maintenance functions
• Incident and Change Management as well as enterprise surveillance of the associated components in these environments
• Areas of support include application, database architecture, hardware/operating systems and network communications equipment
• The position entails creating Incident tickets, understanding and complying with Change and Problem Management policies
• The candidate is expected to act as the focal point for all exceptions, ensuring incidents are resolved promptly mitigating impact to TDBFG
CUSTOMER: Provide courteous, efficient, and professional customer service to ensure inquiries, problems and issues are resolved promptly and effectively under all conditions
• Ensure change activities are performed on time, minimizing risk to the service/business environment
• Monitor resources to ensure availability associated with business applications and technology
• Identify, resolve, or escalate service delivery issues and/or complaints
• Maintain proficient knowledge of tools, processes, procedures, and resources necessary to assist in problem determination as well as recovery
• Maintain proficient knowledge of technology components, applications, clients/customers and business services
• Prioritize activities to ensure time invested is appropriate to the availability impact
• Provide seamless integration of activities and processes, recognizing system interdependencies
• Act as an information source to colleagues, business partners and clients/customers
• Ensure prompt and timely updates to service issues, and follow through on outstanding problems
SHAREHOLDER: Deliver and maintain accurate reports and documentation
• Follow established procedures and standards
• Follow standards, policies and procedures to ensure compliance with the Disaster Recovery Plan (DRP) and applicable Business Recovery Plans (BRP)
• Maintain a secure work environment and ensure adherence to notification and escalation processes
• Communicate effectively within the team relative to service issues and scheduled changes
• Recommend improvements and enhancements to internal departmental processes
• Comply with well-defined enterprise technology delivery practices and standards and project management disciplines
EMPLOYEE / TEAM: Work effectively as a team, supporting other members of the team in resolving critical service issues
• Prioritize and manage own workload in order to deliver quality results and meet timelines
• Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
Internal
• Participate in knowledge transfer within the team and business units
• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team

Education/Accreditations:

Technology Degree/Diploma or equivalent work experience
CCNA, CCNP and ITIL certifications are a definite asset to this position

Other Qualifications/Skills/Experience:

The successful candidate must be a strong team player
Self-motivated and highly organized
Demonstrated ability to multi-task in a fast paced and dynamic environment
Excellent communication skills (verbal, written and listening) are essential in order to interact effectively with support groups, clients and vendors
Candidates should possess a sound understanding of distributed (AIX, LINUX, WINTEL, SUN) and network environments (TCP/IP, Cisco routers/switches) including basic telecommunications concepts

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The role involves providing frontline monitoring and support for mission-critical bank platforms, including mainframe, distributed, and network environments. Responsibilities include executing system maintenance, managing incident and change tickets, and ensuring prompt resolution of service anomalies.

Requirements

Candidates must have a technology degree or diploma, or equivalent work experience, with strong organizational and communication skills. Proficiency in distributed and network environments is required, while CCNA, CCNP, and ITIL certifications are considered assets.

Skills

System surveillance
Incident management
Change management
Problem management
Network infrastructure
Mainframe support
Distributed systems
AIX
Linux
Wintel
Sun
TCP/IP
Cisco routers
Cisco switches
Telecommunications
Customer service

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Infrastructure Operations
Service Availability
Mainframe
Distributed Systems
Network Infrastructure
System-i
AS/400
LAN
WAN
Incident Management
Change Management
Problem Management
Database Architecture
AIX
Linux
Wintel
Sun
TCP/IP
Cisco
Telecommunications
Disaster Recovery Plan
Business Recovery Plan
CCNA
CCNP
ITIL
Technology Solutions
Surveillance
Banking

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