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Added 19 mins ago
T
Wealth Insurance Advisor
TD
Markham, ON · Toronto, ON
- Full-time
Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
Added 19 mins ago
T
Account Manager, Small Business
TD
AB
- Full-time
…success? If so, then get on board for the position of Account Manager, Small Business. In this role, you will deliver a legendary customer experience, drive profitable business growth, and…
Added 19 mins ago
T
Manager, Compliance – Model and Data Governance
TD
Toronto, ON
- Full-time
The Manager, Compliance – Model and Data Governance is responsible for ensuring AI and data usage within TDS Compliance aligns with enterprise strategy and governance principles. The role…
Added 19 mins ago
M
Barista
Marriott
Montreal, QC
- Part-time
…Maintain cleanliness and condition of work areas, bar, bar unit, tables, and other tools, following all set-up…
Added 34 mins ago
C&
Finance Manager - Business Unit Finance
Church & Dwight Co., Inc.
Mississauga, ON
- Full-time
Church & Dwight Canada is seeking a strategic and commercially minded Finance Manager, Business Unit Finance to serve as a key financial advisor and business partner to the Commercial team.
Added 34 mins ago
C&
Finance Manager - Business Unit Finance
Church & Dwight Co., Inc.
Mississauga, ON
- Full-time
Church & Dwight Canada is seeking a strategic and commercially minded Finance Manager, Business Unit Finance to serve as a key financial advisor and business partner to the Commercial team.
Added 34 mins ago
Process Improvement Manager
University of Guelph
Guelph, ON
Reporting to the Director of Business Operations, the Process Improvement Manager plays a strategic leadership role focused on enhancing efficiency, consistency and quality of…
Added 34 mins ago
UC
Loss Prevention Associate, Full-Time
Uniqlo Canada
Ottawa, ON
- Full-time
…partnership with Store Management and the Area Loss Prevention Manager, to protect the company’s assets and ensure the safety of all customers and…
Added 49 mins ago
ML
Unit Manager
MAPLE LEAF LOUNGE
Vancouver, BC
- Full-time
Now, if you were to come on board as one of our Unit Manager’s we’d ask you to do the following for us:
Added 49 mins ago
CC
Retail Shift Leader
Canna Cabana
Windsor, ON · Walker, Windsor, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 49 mins ago
CC
Retail Sales Associate
Canna Cabana
Windsor, ON · Walker, Windsor, ON
- $17.95 CAD / hour
- Part-time
Answer external and internal phone calls and transfer calls to the appropriate person or Store Manager.
Added 49 mins ago
D
Food Service Supervisor
Dexterra
Mississauga, ON
- From $25 CAD / hour
- Full-time
…also performs the administrative and financial duties for the unit such as ordering and resolving discrepancies with suppliers and customers, creation and adherence to budgets for all…
Added 1 hour ago
HA
Medical Aesthetics Account Manager – BC East, Hugel Canada
Hugel Aesthetics
BC · Vancoucer, British Columbia
- Full-time
Leveraging strong global momentum, Hugel Aesthetics was formed as the Company’s dedicated North American business unit, established to lead commercialization in the United States, Canada…
Added 1 hour ago
D
Account Manager, Commercial Market
Desjardins
Tecumseh, ON
- Full-time
…influencers to a variety of parties and share his/her expertise with unit members as necessary. More specifically, you will be required…
Added 1 hour ago
Senior Associate, Programmatic
WPP Media
Toronto, ON
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by…
Added 1 hour ago
T
Senior Manager, TDS Operations
TD
Toronto, ON · Montreal, QC
- Full-time
Lead the newly established Working Capital unit, including the development and implementation of procedures and control points to safeguard the business.
Added 1 hour ago
D
Market Development Manager
Desjardins
QC · Caisse Desjardins de la Chute-Montmorency-- île-d'Orléans
- Full-time
As a market development manager, you support Desjardins’s strategic priorities by leading your department, tapping into the full market potential and meeting the needs and expectations of…
Added 1 hour ago
AI
Lease and Rental Administrative Specialist
Altruck International Centres
Kitchener, ON
- Full-time
Reporting to the General Manager, this position plays an important role in ensuring lease and sales transactions are accurately processed, properly documented, and completed on time, while…
Added 1 hour ago
D
Advisor, Securities
Desjardins
Montreal, QC
- Full-time
…sell specialized products and services in accordance with your unit’s business objectives and strategies. You ensure member/client satisfaction and service quality in accordance with the…
Added 1 hour ago
CUPE - KCA Custodian
Nova Scotia Regional Centres for Education & CSAP
Kentville, NS
…Registry. Qualified applicants from within the CUPE Bargaining Unit Local 3876 will be considered first. Should there be no qualified candidate from within the Bargaining Unit, new…
Added 1 hour ago
Respiratory Therapist - Repost
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Winnipeg, MB
Under the general supervision of the Manager (or designate), the incumbent provides therapeutic, diagnostic, technical and teaching respiratory therapy services consistent with discipline…
Added 1 hour ago
Physiotherapist - Rehabilitation Services
Nova Scotia Health and IWK Health
New Glasgow, NS
Reporting to the Health Services Manager, the Physiotherapist assesses, diagnoses and treats patients in a tertiary care setting who present with actual or potential impairment, pain,…
Added 1 hour ago
FH
Registered Nurse, Transition Line - Day Cardiac Intervention Unit - Royal Columbian Hospital
Fraser Health
New Westminster, BC
- Full-time
…consolidate their skills by rotating through a specialty nursing unit(s) prior to and/or during the undertaking of post graduate course work. As such, successful applicants will be expected…
Added 1 hour ago
FH
Registered Nurse, Outreach - Intensive Care Unit - Royal Columbian Hospital
Fraser Health
New Westminster, BC
- Part-time
…care outreach nurse which will be based out of Intensive Care Unit and supporting the in-patient…
Added 1 hour ago
FH
Registered Nurse, Transition Line - Admitted Cardiac Intervention (ACIU) - Royal Columbian Hospital
Fraser Health
New Westminster, BC
- Full-time
…consolidate their skills by rotating through a specialty nursing unit(s) prior to and/or during the undertaking of post graduate course work. As such, successful applicants will be expected…

IT Operations Analyst II

Toronto, ON, Canada

$52,700 - $74,400 CAD · Full-time

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Job details

Pay: $52,700 - $74,400 CAD
Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$52,700 - $74,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

Infrastructure Operations is a 7/24 Service Availability (Dual Site Coverage) department responsible for providing frontline support and monitoring of the Banks mainframe, distributed and network environments. The primary focus of the team is system surveillance and reacting to any/all anomalies that are presented through a variety of monitoring tools for the Banks mission critical platforms. We are looking for self-motivated and focused individuals who enjoy a fast paced environment requiring attention to detail. The Enterprise Environment Surveillance Team is responsible for providing front line monitoring and support of mission critical, client server based applications (EasyWeb, WebBroker, Wallstreet, Internet/Intranet sites, Retail Internet Banking, etc), System-i (AS/400) and Network Infrastructure support (LAN, WAN).

Job Description/Accountabilities:

• Execution of system/application maintenance functions
• Incident and Change Management as well as enterprise surveillance of the associated components in these environments
• Areas of support include application, database architecture, hardware/operating systems and network communications equipment
• The position entails creating Incident tickets, understanding and complying with Change and Problem Management policies
• The candidate is expected to act as the focal point for all exceptions, ensuring incidents are resolved promptly mitigating impact to TDBFG
CUSTOMER: Provide courteous, efficient, and professional customer service to ensure inquiries, problems and issues are resolved promptly and effectively under all conditions
• Ensure change activities are performed on time, minimizing risk to the service/business environment
• Monitor resources to ensure availability associated with business applications and technology
• Identify, resolve, or escalate service delivery issues and/or complaints
• Maintain proficient knowledge of tools, processes, procedures, and resources necessary to assist in problem determination as well as recovery
• Maintain proficient knowledge of technology components, applications, clients/customers and business services
• Prioritize activities to ensure time invested is appropriate to the availability impact
• Provide seamless integration of activities and processes, recognizing system interdependencies
• Act as an information source to colleagues, business partners and clients/customers
• Ensure prompt and timely updates to service issues, and follow through on outstanding problems
SHAREHOLDER: Deliver and maintain accurate reports and documentation
• Follow established procedures and standards
• Follow standards, policies and procedures to ensure compliance with the Disaster Recovery Plan (DRP) and applicable Business Recovery Plans (BRP)
• Maintain a secure work environment and ensure adherence to notification and escalation processes
• Communicate effectively within the team relative to service issues and scheduled changes
• Recommend improvements and enhancements to internal departmental processes
• Comply with well-defined enterprise technology delivery practices and standards and project management disciplines
EMPLOYEE / TEAM: Work effectively as a team, supporting other members of the team in resolving critical service issues
• Prioritize and manage own workload in order to deliver quality results and meet timelines
• Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
Internal
• Participate in knowledge transfer within the team and business units
• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team

Education/Accreditations:

Technology Degree/Diploma or equivalent work experience
CCNA, CCNP and ITIL certifications are a definite asset to this position

Other Qualifications/Skills/Experience:

The successful candidate must be a strong team player
Self-motivated and highly organized
Demonstrated ability to multi-task in a fast paced and dynamic environment
Excellent communication skills (verbal, written and listening) are essential in order to interact effectively with support groups, clients and vendors
Candidates should possess a sound understanding of distributed (AIX, LINUX, WINTEL, SUN) and network environments (TCP/IP, Cisco routers/switches) including basic telecommunications concepts

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The role involves providing frontline monitoring and support for mission-critical bank platforms, including mainframe, distributed, and network environments. Responsibilities include executing system maintenance, managing incident and change tickets, and ensuring prompt resolution of service anomalies.

Requirements

Candidates must have a technology degree or diploma, or equivalent work experience, with strong organizational and communication skills. Proficiency in distributed and network environments is required, while CCNA, CCNP, and ITIL certifications are considered assets.

Skills

System surveillance
Incident management
Change management
Problem management
Network infrastructure
Mainframe support
Distributed systems
AIX
Linux
Wintel
Sun
TCP/IP
Cisco routers
Cisco switches
Telecommunications
Customer service

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Infrastructure Operations
Service Availability
Mainframe
Distributed Systems
Network Infrastructure
System-i
AS/400
LAN
WAN
Incident Management
Change Management
Problem Management
Database Architecture
AIX
Linux
Wintel
Sun
TCP/IP
Cisco
Telecommunications
Disaster Recovery Plan
Business Recovery Plan
CCNA
CCNP
ITIL
Technology Solutions
Surveillance
Banking

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