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Added 7 mins ago
CS
Financial Analyst
Calgary Stampeder Football Club
Calgary, AB
- Full-time
The Financial Analyst will be responsible for providing financial planning and analysis and reporting to support assigned business partners in understanding the financial performance of…
Added 7 mins ago
Alternatives, Operational Due Diligence Analyst - Vice President
iCapital
Toronto, ON
Bachelor's degree in finance, business administration, accounting, or a related field. MBA or relevant professional certifications (e.g., CPA, CFA) is preferred
Added 7 mins ago
BF
Data Analyst
BMO Financial
Toronto, ON
- $70,000 to $110,000 CAD / year
- Full-time
Join a forward-thinking financial institution where data-driven insights fuel decision-making. In this dynamic environment, you will contribute to enhancing operational efficiency and…
Added 7 mins ago
BF
Data Analyst
BMO Financial
Toronto, ON
- $80,000 to $120,000 CAD / year
- Full-time
…organisation by providing detailed reports and analyses that drive business…
Added 21 mins ago
MERCHANDISE PLANNING ANALYST
Boutique La Vie En Rose
Montreal, QC
Being part of a family-owned business committed to the community;
Added 21 mins ago
IP
Quality Service Analyst
Indigenous Perspectives Society
Penticton, BC
- Full-time
As a Quality Service Analyst at CLBC, you represent CLBC as the primary point of contact for service providers. You will lead contract negotiations for funding and service levels, review…
Added 21 mins ago
CS
Business Systems Analyst- AI
Confiar Services
Toronto, ON
- Contract
Experience as a Business Systems Analyst or IT Business Analyst, preferably within banking or financial services.
Added 21 mins ago
H
Financial Analyst - FP&A
Hays
Mississauga, ON
- $65,000 to $75,000 CAD / year
- Full-time
…FP&A function with the potential to progress into a Senior Financial Analyst role as the business continues to…
Added 36 mins ago
T
Manager, Business Systems Analysis, TD Securities
TD
Toronto, ON
- Full-time
The Corporate & Investment Banking Technology team is seeking a Manager Business Systems Analyst to support the Technology Operations & Risk (TOR) function.
Added 51 mins ago
M
Documentation and Training Analyst
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
The Documentation and Training Analyst will bring together approved future-state designs, business rules, exception scenarios, controls, system steps and readiness requirements into an…
Added 51 mins ago
Finance Analyst - Construction
Kiewit
Calgary, AB
As a Finance Analyst, you will support multiple projects in accounting and finance-related functions. You will serve as a trusted advisor to operations managers and executive management.…
Added 51 mins ago
Business Systems Analyst
Scotiabank
Toronto, ON
Over 7 years of experience as a Business Analyst or Business System Analyst in wealth management, asset management or related financial industries
Added 51 mins ago
Summer Analyst, Corporate Strategy
Bell
Toronto, ON
…needs of customers, investors and team members with long-term business…
Added 51 mins ago
Summer Analyst, Mergers and Acquisitions
Bell
Toronto, ON
Partner with Bell operating teams to gather data, understand the business drivers, and incorporate operational insights into financial and strategic analyses
Added 1 hour ago
Alternatives, Operational Due Diligence Analyst - Assistant Vice President
iCapital
Toronto, ON
Bachelor's degree in finance, business administration, accounting, or a related field. MBA or relevant professional certifications (e.g., CPA, CFA) is preferred
Added 1 hour ago
AJ
.NET Developer Intermediate (C#, Visual Studio MS-SQL Server) - Hybrid
ALL JANS
AB · Alberta, Canada
- Contract
The System Analyst will be assigned requirements gathering & programming duties for application projects and enhancement tasks. The individual will also work closely with application…
Added 1 hour ago
AS
Sr FinOps Architect
Ardent SoftSol Inc.
Toronto, ON
- Contract
Partner with engineering teams to implement cost allocation methodologies tagging strategies and drive adoption of cloud financial management best practices
Added 1 hour ago
A
Senior Finance Planning & Pigment Analyst
Addepar
Canada
- Full-time
Addepar is seeking a proactive, analytically minded Senior Finance Planning & System Analyst to drive the modernization, automation, and scalability of our global finance function. In this…
Added 1 hour ago
T
Sr FinOps Architect
TechDoQuest
Toronto, ON
- Contract
Partner with engineering teams to implement cost allocation methodologies tagging strategies and drive adoption of cloud financial management best practices
Added 1 hour ago
R
Data Steward (D7BD25A)
Referment
Montreal, QC
- Full-time
This role has two connected halves. First, you'll own end-to-end stewardship for assigned financial-data domains: defining and documenting business definitions, setting and monitoring…
Added 1 hour ago
NF
Business System Analyst II, Claims Delivery
Northbridge Financial Corporation
Toronto, ON
- Full-time
What it’s like to be a Northbridge Business System Analyst
Added 1 hour ago
T
Sr. Business Systems Analyst, TD Securities
TD
Toronto, ON
- Full-time
The Corporate & Investment Banking Technology team is seeking a Business Systems Analyst to support the Technology Operations & Risk (TOR) function.
Added 1 hour ago
T
Sr. Business Systems Analyst, TD Securities
TD
Toronto, ON
- Full-time
The Investment Banking, Research, Marketing & Corporate Access Technology team is looking for a Senior Business Systems Analyst. This role has a focus on delivering technology solutions for…
Added 1 hour ago
C
Application Development Tech Lead Analyst, Vice President
Citi
Mississauga, ON
- Full-time
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations,…
Added 1 hour ago
EC
Investment Analyst
Ellement Consulting Group
Winnipeg, MB
- Full-time
We are seeking a detail-oriented and analytical Investment Analyst to join our team. The ideal candidate will play a key role in supporting the actuarial, investment, and analytical…

IT Operations Analyst III

Toronto, ON, Canada

$59,500 - $84,000 CAD · Full-time

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Job details

Pay: $59,500 - $84,000 CAD
Job type: Full-time
Apply by: Nov 21, 2026
Experience: 3+ years of experience in IT Operations, with strong exposure to:
Posting language: English
Posted: Nov 5, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$59,500 - $84,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

We are seeking a highly skilled IT Operations Analyst III to join our dynamic IT Operations team. This role requires a proactive, detail-oriented individual with a strong background in Service Now, SCCM, Power BI, Microsoft automation tools, IT service management and IT Infrastructure Library. The ideal candidate will have experience in optimizing IT workflows, leveraging advanced analytics, and providing exceptional customer service across enterprise environments.

Key Responsibilities:

Oversee IT Asset Management (ITAM) processes, ensuring compliance and accurate asset tracking.
Provide advanced technical support and operational oversight Service Now.
Manage automated workflows using Microsoft Power Automate to improve IT operational efficiency.
Administer and support ServiceNow, ensuring proper incident, change, and asset management processes.
Manage and maintain systems using System Center Configuration Manager (SCCM).
Collaborate with cross-functional teams to analyze and improve existing IT workflows and reporting.
Build, manage, and enhance dashboards and reports in Power BI to deliver actionable insights.
Support O365 applications, especially SharePoint, to ensure high availability and user satisfaction.
Deliver high-level customer support, resolve complex IT incidents and service requests in a timely manner.
Apply ITIL best practices to incident, problem, and change management activities.
Effectively handle incident management for outages; effectively communicate to clients during service outages and ensure that they are resolved efficiently with minimal impact to stakeholders
Ensure timely notification and escalation of possible issues/problems, options and recommendations for prompt resolution; communicate project status and provide timely escalation of issues to ensure project objectives are met
Deliver effective and defect-free support (hardware operations), researching system issues / opportunities, overseeing the execution of recommendations and maintaining accurate documentation
Interact with clients to provide quality service/solutions consistent with objectives and client requirements
Consult with other functional areas to provide technical expertise on area of specialization by acting as a reference on technology, trends and processes related to own area
Participate in projects aimed at evolving the base infrastructure, deploying new technologies, or optimizing the operational environment
May deploy base infrastructure components such as servers, operating systems and middleware for all environments
May be involved in the deployment of applications, either “off the shelf” or in-house developed, and in the procurement of supported assets
May maintain base infrastructure components current and defect free and liaise with 3rd party vendor to receive parts for fixes
Provide technical support, including on-call support, for a suite of designated hardware, software or applications to ensure service levels are maintained
Schedule changes to supported components in accordance with the approved change management procedures; implement changes with proper testing, stakeholder signoff, monitoring and with minimal impact to the business
Respond to requests for information and assist project teams in evaluating alternate approaches

Required Qualifications:

3+ years of experience in IT Operations, with strong exposure to:
- Power BI/ Power Automate
- Microsoft Copilot/ O365 and SharePoint
- Experience working with vendors (Lenovo/ Dell) warranty repairs
- ServiceNow/ SCCM/ ITAM
- Technical Certificate A+
- Relevant experience (Imaging/ repairing/ warranty validation)
- Able to Stand/ Sit/ bend throughout the shift
- Able to work without supervision/ team setting
- Warehouse experience (pick/ pack/ ship)
Strong understanding of ITIL principles and frameworks.
Demonstrated analytical and problem-solving skills in complex IT environments.
Excellent communication and customer service skills.
Ability to manage multiple priorities and projects in a fast-paced environment.

Certifications (Required):

Microsoft Certified (e.g., Microsoft Certified: Power Platform, or related)
ITIL v3/v4 Foundation or higher

Preferred Qualifications:

Experience working in enterprise-scale IT environments.
Experience with scripting or automation (e.g., PowerShell/ Power Automate).
Familiarity with data governance and compliance within Microsoft environments.
Excellent in Power BI/ Microsoft Office
Undergraduate degree or Technical certificate

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The IT Operations Analyst III will oversee IT Asset Management processes and administer ServiceNow to ensure efficient incident, change, and asset management. They will also manage automated workflows using Power Automate and maintain system infrastructure to support enterprise operations.

Requirements

Candidates must have 3+ years of experience in IT Operations with proficiency in ServiceNow, SCCM, and Power BI. A technical certificate or undergraduate degree is required, along with ITIL v3/v4 Foundation certification.

Skills

ServiceNow
SCCM
Power BI
Power Automate
ITIL
IT Asset Management
SharePoint
O365
Incident Management
Problem Management
Change Management
Hardware Operations
Technical Support
Automation
Data Governance

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
ServiceNow
SCCM
Power BI
Power Automate
ITIL
ITAM
SharePoint
O365
Microsoft Copilot
Infrastructure
Incident Management
Change Management
Hardware Operations
Automation
Data Governance
Compliance
Technical Support
Lenovo
Dell
Warranty Validation
Imaging
Middleware
Servers
Reporting
Dashboards
Workflow Optimization
Enterprise Environments
Customer Service
Project Management

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