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Added 8 mins ago
CC
General Supervisor, Mine
Cameco Corporation
SK · Saskatchewan, Canada
- Full-time
As a proven leader, you will champion safe and reliable execution of tasks, drive continuous improvement, develop people, build strong relationships, and achieve results in a mining…
Added 8 mins ago
MC
Conseillère ou conseiller en développement / Development Officer
Marianopolis College
Westmount, QC
- Full-time
…de travail stimulant dans un établissement reconnu comme un leader en enseignement supérieur au…
Added 8 mins ago
G
Recruiter - Human Resources
Greatario
Woodstock, ON
- Contract
Experience supporting unionized workforces and working with collective agreements or union hiring processes is an asset.
Added 8 mins ago
G
Construction Project Coordinator
Greatario
Woodstock, ON
- Full-time
Greatario prides itself as the market leader for liquid storage tanks and covers in Canada. Our reputation has been built on the foundations of hundreds of successful installations.…
Added 8 mins ago
S
Project Manager, Ports & Marine
Stantec
Vancouver, BC
- Full-time
…a week from an office in downtown Vancouver. Typical office environment working with computers and remaining sedentary for long periods of time. Field work may include exposure to the…
Added 8 mins ago
JC
Alarm Operator
Johnson Controls
Toronto, ON · CAN ON Toronto Sheppard Avenue
- Full-time
…approximately 85% of the time spent seated, using a keyboard, and working on a computer. We want to ensure candidates are comfortable with this type of work…
Added 8 mins ago
UM
Project Engineer / Cost Account Manager (Software)
Ultra Maritime
Dartmouth, NS
- Full-time
In this role, you will support the successful planning, execution, and delivery of software development projects. Working closely with Software Leads, Software Architects, Program Managers,…
Added 9 mins ago
Electrical Technician - Bar W
UFA Co-operative Ltd.
Edmonton, AB · AB · Red Deer County, AB
…Journeyperson looking to build a career with a respected industry leader? Do you enjoy troubleshooting electrical systems and electronic components, working with advanced technologies, and…
Added 23 mins ago
ME
Senior Accountant, Public Company Audit and Assurance
Manning Elliott LLP
Vancouver, BC
- $70,000 to $95,000 CAD / year
- Full-time
…client relationships, and is ready to continue growing as a leader in a supportive public practice…
Added 23 mins ago
PL
Housekeeping Attendant
Pomeroy Lodging
Olds, AB
- Full-time
Prepares for shift with a well-stocked cart, including approved cleaning and guest room supplies. Ensures vacuum, mop, and dusters are clean and in good working order.
Added 23 mins ago
A
Représentant(e) des ventes en relations bancaires/Banking Relationship Sales Representative
ADP
Montreal, QC
- Full-time
Added 23 mins ago
CC
Technical Program Engineer
Carlson Construction Group
North Vancouver, BC
- $120,000 to $130,000 CAD / year
- Full-time
…Canada's leading marine and industrial equipment providers. Working alongside operational leaders and project teams, you will help optimize fleet performance, support maintenance and asset…
Added 23 mins ago
NF
Directeur des ventes / Sales Director
Nexxus Foods
Montreal, QC
- Full-time
Diriger, mobiliser et accompagner l'équipe de vente en adoptant une approche de leader-coach axée sur la responsabilisation et la performance.
Added 24 mins ago
PI
Advanced Manufacturing Engineering Assistant
Price Industries
Winnipeg, MB
- Full-time
…manufacturing facility. If you thrive on new challenges, and working in a friendly, team-driven environment, you should consider the following…
Added 24 mins ago
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Data Center Manager
TEKsystems
Calgary, AB
- $110,000 to $115,000 CAD / year
- Full-time
One of TEKsystems data center clients in Calgary is seeking a dynamic and experienced leader to manage and oversee data center operations across the region. The Manager, Data Center…
Added 24 mins ago
IW
Assembly Supervisor
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Calgary, AB
- Full-time
Industry Leader: Join an established and growing manufacturer.
Added 24 mins ago
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CRC (Tier II) Climate-Resilient Agroecosystems - Assistant Professor (tenure track)
The University of British Columbia
Kelowna, BC
- Full-time
…Council (NSERC) stream. The successful applicant will be a future leader in understanding and management of how plant-based agroecosystems respond and adapt to environmental and biological…
Added 24 mins ago
MM
Senior Health & Benefits Consultant
Marsh McLennan
Calgary, AB · Ottawa, ON
- Full-time
Be part of a global leader in health, wealth, and career consulting
Added 24 mins ago
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Gestionnaire de l'approvisionnement strategique / Strategic Sourcing Manager
RTX
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’industrie aérospatiale établi à Longueuil, au Québec. Nous fabriquons des moteurs de nouvelle génération qui équipent la plus grande…
Added 24 mins ago
E
Assistant Director of Care (ADOC) - Full time - Countryside
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- Full-time
Experience working in a unionized environment and managing under a collective agreement.
Added 24 mins ago
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Engineering Manager - Pricing, Depop
eBay
Toronto, ON
- Full-time
At eBay, we're more than a global ecommerce leader - we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around…
Added 38 mins ago
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Kelowna, BC
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Foster meaningful relationships that create a welcoming, inclusive environment for children and families.
Added 38 mins ago
OP
Hospitality Manager
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Working knowledge of point-of-sale, reservation, and wine club platforms (for example Tock, Commerce7, or equivalent).
Added 38 mins ago
FF
Information Technology Coordinator
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Calgary, AB
- Full-time
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Added 38 mins ago
SI
UI Developer
SAP IT Business Systeme
Montreal, QC
- $77,500 to $166,200 CAD / year
- Full-time
This means you will not be starting from scratch: you will be inheriting a working codebase, contributing to its technical quality and completeness, and helping deliver something stable and…

IT Operations Analyst III

Toronto, ON, Canada

$59,500 - $84,000 CAD · Full-time

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Job details

Pay: $59,500 - $84,000 CAD
Job type: Full-time
Apply by: Nov 21, 2026
Experience: 3+ years of experience in IT Operations, with strong exposure to:
Posting language: English
Posted: Nov 5, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$59,500 - $84,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

We are seeking a highly skilled IT Operations Analyst III to join our dynamic IT Operations team. This role requires a proactive, detail-oriented individual with a strong background in Service Now, SCCM, Power BI, Microsoft automation tools, IT service management and IT Infrastructure Library. The ideal candidate will have experience in optimizing IT workflows, leveraging advanced analytics, and providing exceptional customer service across enterprise environments.

Key Responsibilities:

Oversee IT Asset Management (ITAM) processes, ensuring compliance and accurate asset tracking.
Provide advanced technical support and operational oversight Service Now.
Manage automated workflows using Microsoft Power Automate to improve IT operational efficiency.
Administer and support ServiceNow, ensuring proper incident, change, and asset management processes.
Manage and maintain systems using System Center Configuration Manager (SCCM).
Collaborate with cross-functional teams to analyze and improve existing IT workflows and reporting.
Build, manage, and enhance dashboards and reports in Power BI to deliver actionable insights.
Support O365 applications, especially SharePoint, to ensure high availability and user satisfaction.
Deliver high-level customer support, resolve complex IT incidents and service requests in a timely manner.
Apply ITIL best practices to incident, problem, and change management activities.
Effectively handle incident management for outages; effectively communicate to clients during service outages and ensure that they are resolved efficiently with minimal impact to stakeholders
Ensure timely notification and escalation of possible issues/problems, options and recommendations for prompt resolution; communicate project status and provide timely escalation of issues to ensure project objectives are met
Deliver effective and defect-free support (hardware operations), researching system issues / opportunities, overseeing the execution of recommendations and maintaining accurate documentation
Interact with clients to provide quality service/solutions consistent with objectives and client requirements
Consult with other functional areas to provide technical expertise on area of specialization by acting as a reference on technology, trends and processes related to own area
Participate in projects aimed at evolving the base infrastructure, deploying new technologies, or optimizing the operational environment
May deploy base infrastructure components such as servers, operating systems and middleware for all environments
May be involved in the deployment of applications, either “off the shelf” or in-house developed, and in the procurement of supported assets
May maintain base infrastructure components current and defect free and liaise with 3rd party vendor to receive parts for fixes
Provide technical support, including on-call support, for a suite of designated hardware, software or applications to ensure service levels are maintained
Schedule changes to supported components in accordance with the approved change management procedures; implement changes with proper testing, stakeholder signoff, monitoring and with minimal impact to the business
Respond to requests for information and assist project teams in evaluating alternate approaches

Required Qualifications:

3+ years of experience in IT Operations, with strong exposure to:
- Power BI/ Power Automate
- Microsoft Copilot/ O365 and SharePoint
- Experience working with vendors (Lenovo/ Dell) warranty repairs
- ServiceNow/ SCCM/ ITAM
- Technical Certificate A+
- Relevant experience (Imaging/ repairing/ warranty validation)
- Able to Stand/ Sit/ bend throughout the shift
- Able to work without supervision/ team setting
- Warehouse experience (pick/ pack/ ship)
Strong understanding of ITIL principles and frameworks.
Demonstrated analytical and problem-solving skills in complex IT environments.
Excellent communication and customer service skills.
Ability to manage multiple priorities and projects in a fast-paced environment.

Certifications (Required):

Microsoft Certified (e.g., Microsoft Certified: Power Platform, or related)
ITIL v3/v4 Foundation or higher

Preferred Qualifications:

Experience working in enterprise-scale IT environments.
Experience with scripting or automation (e.g., PowerShell/ Power Automate).
Familiarity with data governance and compliance within Microsoft environments.
Excellent in Power BI/ Microsoft Office
Undergraduate degree or Technical certificate

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The IT Operations Analyst III will oversee IT Asset Management processes and administer ServiceNow to ensure efficient incident, change, and asset management. They will also manage automated workflows using Power Automate and maintain system infrastructure to support enterprise operations.

Requirements

Candidates must have 3+ years of experience in IT Operations with proficiency in ServiceNow, SCCM, and Power BI. A technical certificate or undergraduate degree is required, along with ITIL v3/v4 Foundation certification.

Skills

ServiceNow
SCCM
Power BI
Power Automate
ITIL
IT Asset Management
SharePoint
O365
Incident Management
Problem Management
Change Management
Hardware Operations
Technical Support
Automation
Data Governance

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
ServiceNow
SCCM
Power BI
Power Automate
ITIL
ITAM
SharePoint
O365
Microsoft Copilot
Infrastructure
Incident Management
Change Management
Hardware Operations
Automation
Data Governance
Compliance
Technical Support
Lenovo
Dell
Warranty Validation
Imaging
Middleware
Servers
Reporting
Dashboards
Workflow Optimization
Enterprise Environments
Customer Service
Project Management

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