Find work in Canada.

333,145 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 45 mins ago
WideOrbit Technical Analyst / Developer
Tata Consultancy Services
Toronto, ON
$100,000 to $130,000 CAD / year
Full-time
…Employers Institute, including a recent top ranking at the country…
Added 45 mins ago
Bilingual End User Techncal Support Analyst
HCLTech
Toronto, ON · Scarborough, ON
$60,000 to $65,000 CAD / year
Full-time
We are seeking a Bilingual End User Technical Support Analyst (English/French) to join a leading enterprise client in the Greater Toronto Area. This role is ideal for a customer-focused IT…
Added 1 hour ago
Application / Solution Architect
Joblinxsapp
Fredericton, NB
Full-time
Service New Brunswick's Provincial Health Application Services (PHAS) is seeking an experienced Application/Solution Architect to augment the eHealthNB Community and Connected Care…
Added 1 hour ago
Field Support Specialist (FSS)
Sysco
Toronto, ON · Buckhead Toronto
Full-time
This role is responsible for providing technical support, troubleshooting, and resolution for business-critical systems and technology infrastructure within the organization. This role…
Added 3 hours ago
Senior GTM Insights Analyst
Gusto, Inc.
Toronto, ON
…customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we…
Added 4 hours ago
Senior Treasury Analyst
Government of Alberta
AB
The Senior Treasury Analyst plays a key role within the Treasury Risk Management (TRM) department, reporting to the Senior Manager, Credit and Analysis, supporting the execution of the…
Added 5 hours ago
IT Support Desk Analyst
Durham College
Oshawa, ON
be responsible for providing systems monitoring, 1st level services and support
Added 21 hours ago
Health System Analyst (PS3 & PS4)
Government of Alberta
AB
…Branch delivers evidence, analysis and information products that support health system monitoring, evaluation, performance reporting and informed…
Added 22 hours ago
CRM & Power Platform Administrator
Jewish Federation of British Columbia (JFBC)
Vancouver, BC · Greater Vancouver Metropolitan Area
Full-time
Manage application lifecycle and release practices - testing centrally-managed build updates and Microsoft releases before deployment, and communicating changes to affected staff.
Added 1 day ago
Quality Assurance Analyst-Co-op Winter 2027
CIBC
Toronto, ON
Full-time
Cross-Team Collaboration - Support reviews across other areas such as Private Wealth, Capital Markets, and Indirect Auto, ensuring consistent application of rigorous quality standards…
Added 1 day ago
Second Line Support Analyst
AGS
Toronto, ON
$70,000 to $85,000 CAD / year
Full-time
We are looking for an experienced and service-focused 2nd Line Application Support Analyst to join an expanding support function based in Toronto.
Added 1 day ago
Legal Information Content Developer/Analyst B45-26
Legal Aid BC
Vancouver, BC
…the BC Human Rights Code. If we can do anything to make your application experience a positive and equitable one, we want to hear from you on what we can do…
Added 1 day ago
Python Analyst/Programmer
TMX Group
Montreal, QC
Full-time
You will be part of an experienced multi-disciplinary team with other Developers, Analyst-testers, Business Analysts and Architects, in an environment where the team works with Kanban…
Added 1 day ago
Sr Analyst
CDW
Mississauga, ON
Full-time
The Senior Analyst provides second-level technical client support such as: cyber security analysis of detected anomalies; deep analysis of the operating system; dealing with system crashes…
Added 1 day ago
Health System Analyst
Government of Alberta
AB
…Branch delivers evidence, analysis and information products that support health system monitoring, evaluation, performance reporting and informed…
Added 1 day ago
Distribution Center (DC) Support Analyst
BFG Enterprise Services
Cornwall, ON
$52,000 to $58,000 CAD / year
Full-time
Provide first level IP camera troubleshooting and application support
Added 1 day ago
Digital Forensic Examiner
Lethbridge Police Service
Lethbridge, AB
Full-time
Perform deep-level data recovery, including retrieval of deleted, encrypted, damaged, or otherwise inaccessible data from a variety of systems and file structures
Added 1 day ago
Information Security Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
$45 to $52 CAD / hour
Contract
This role provides leadership for the provision of technical expertise in the development and support of activities, processes, procedures, and tools for protecting information security,…
Added 1 day ago
Clinical Research Data Analyst, Translational Medicine
The Hospital for Sick Children
Toronto, ON
Full-time
If you require accommodation during the application process, please reach out to our aSKHR team. SickKids can provide access and inclusion supports to eligible candidates to support their…
Added 1 day ago
Senior Information and Data Security Analyst (Global Security)
Royal Bank of Canada
Toronto, ON
Full-time
We are seeking an experienced Senior Information and Data Security Analyst to join our cross-functional team supporting RBC's data security infrastructure. In this role you will provide…
Added 1 day ago
Specialist, Virtual Card Services
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
Full-time
The Business Analyst is directly responsible for providing troubleshooting and technical assistance for financial assistance programs which simplify complex billing processes for high cost…
Added 2 days ago
Analyst - PC Support, Information Technology - JWS (35hrs)
Halton District School Board
Burlington, ON
Full-time
Applies technical expertise to calls passed from first level support, and other IT departments
Added 2 days ago
Public Land Policy Analyst
Government of Alberta
AB
As a Public Lands Policy Analyst, you will contribute to the aligned and integrated delivery of public land management and administration in support of regulatory transformation and…
Added 2 days ago
Senior Business Analyst – Identity & Access Management (IAM)
Recrute Action
Toronto, ON
Contract
Lead Multi-Factor Authentication (MFA) application assessments and readiness reviews across the enterprise.
Added 2 days ago
Technical Support Analyst
Pacer Group
Calgary, AB
$35 to $40 CAD / hour
Contract
Exp. in receive| track| troubleshoot| and resolve Level 1 and Level 2 incidents and service requests through walk-up support and ticketing systems.

Closed listing

IT Operations Analyst III

Toronto, ON, Canada

Pay: $59,500 - $84,000 CAD
Job type: Full-time
Closing date: Sep 28, 2026
Experience: 2-3 years relevant experience
Posting language: English
Posted: Sep 23, 2026

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Similar jobs hiring now

Added 46 mins ago
Intern Analyst, Pension Operations (January 2027 - April 2027)
University Pension Plan · Toronto, ON, Canada
Added 3 days ago
Senior Budget Analyst
University of Toronto · Toronto, ON, Canada
Added 9 days ago
Senior Information Security Analyst
Lifemark Health Group · Toronto, ON, Canada
$80,000 to $100,000 CAD / year
Added 8 days ago
Senior Information Security Analyst
Lifemark Health Group · Toronto, ON, Canada
$80,000 to $100,000 CAD / year

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$59,500 - $84,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The TD Breakroom offers:

A single point of contact for onsite technical support and general queries (including hardware, software, e-Messaging, mobile devices, education on TD technology processes) to TD Bank Group employees in all lines of business.

This business operates 100% onsite Mon-Fri covering 7:30am-6:00pm (on rotational shifts) in a team-oriented environment of around 30 front line support representatives across multiple locations in Canada and US. Working in collaboration with support teams, the business relies on The Breakroom employee's vast expertise of technical and application related knowledge to deliver an excellent colleague service experience with focus on maintaining high first visit resolution rates.

Job Description / Accountabilities:

The primary accountability of this position is to provide first level technical support. Key responsibilities include:

Provide onsite support to TD employees and contractors for technical issues involving (but not limited to); applications and software as well as TD provided devices and hardware.
Ensure a high level of service delivery in accordance with TD Framework and policies.
Educate end users on hardware, software and access request processes.
Perform controlled and timely resolution of incidents while prioritizing and monitoring client satisfaction.
Ability to troubleshoot, diagnose hardware issues and perform repairs on various types of laptops and desktops.
Identify trends and opportunities for improvement as well as provide ongoing feedback.
Identify and escalate wide-impact or potential wide-impacting issues/outages.

Team members receive in-depth training and shadowing and are measured by in-person evaluation, colleague interaction, first contact resolution, support proficiency and ticketing quality.

Qualifications / Skills / Experience:

Excellent written and oral communication skills.
Ability to work flexible schedules based on business forecast requirements (which are subject to change).
Above average computing and navigational skills.
Exceptional customer service skills.
Experience with ticketing systems is an asset.
A team player who collaborates effectively with peers and other teams.
Good knowledge of Microsoft 0365 products (Outlook, Word, Excel, OneNote and PowerPoint).
CompTIA A+ certification.
Undergraduate degree or Technical Certificate
2-3 years relevant experience

Technical/Troubleshooting ability:

A technical support background or related education including experience with some or all of the following: Windows 10, 11, Edge/Chrome/Firefox/Safari, MAC, VOIP, Active Directory, Citrix/Remote Access, Blackberry, BYOD, Azure, Office for Mobile, All Microsoft office products, MS Teams and Webex, SCCM, variety of telephony devices and a good understanding of networking and Wi-Fi support. Experience with iPhone/iPad, and Android devices.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

About employer

More about this job

Responsibilities

Provide first-level, in-person technical support to employees and contractors for applications, software, computers, and mobile devices, resolving incidents while maintaining strong service and client satisfaction. Troubleshoot and repair hardware, educate users on technology and access processes, monitor ticket quality, identify trends, and escalate widespread issues.

Requirements

The role calls for 2–3 years of relevant experience, an undergraduate degree or technical certificate, and CompTIA A+ certification. Candidates should have strong communication and customer service skills, Microsoft 365 knowledge, and technical troubleshooting experience with Windows, mobile devices, networking, and related enterprise tools.

Skills

Technical Support
Hardware Troubleshooting And Repair
Software Troubleshooting
Incident Resolution
Customer Service
Communication
Microsoft 365
Windows
Active Directory
Citrix
Azure
SCCM
Networking And Wi-Fi Support
Mobile Device Support
Ticketing Systems
CompTIA A+

Benefits

Health And Well-Being Benefits
Savings And Retirement Programs
Paid Time Off
Banking Benefits And Discounts
Career Development
Reward And Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
First-Level Support
On-Site Support
Incident Resolution
Hardware Troubleshooting
Hardware Repair
Software Support
Customer Service
Ticketing Systems
CompTIA A+
Microsoft 365
Outlook
Word
Excel
OneNote
PowerPoint
Windows 10
Windows 11
Active Directory
Citrix
Remote Access
Azure
SCCM
Microsoft Teams
Webex
VoIP
Networking
Wi-Fi Support
iPhone And iPad
Android

Report this job