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Added 2 mins ago
O
Senior Manager, Marketing Analytics
Optro
Remote, Canada
- $128,000 to $176,000 CAD / year
- Full-time
- Remote
…marketing data into decisions the business actually acts on. As Senior Manager, Marketing Analytics, you will own the measurement layer for the entire marketing org - campaign and channel…
Added 15 mins ago
WR
Application Support Analyst
Waterloo Regional Police Service
Cambridge, ON
- $106,204.4 to $125,189.63 CAD / year
- Full-time
The Applications Support Analyst assists in the design, development, implementation and maintenance of systems and project solutions for the Emergency Services Cooperative Ontario…
Added 17 mins ago
Business Systems Analyst, Systems & Data Transformation
Munich Re
Toronto, ON
The successful candidate will possess strong Business Systems Analyst experience within the Canadian insurance industry, with the ability to bridge business needs and technology delivery…
Added 44 mins ago
CO
Senior GIS Analyst
City of North Vancouver
North Vancouver, BC
- Full-time
Title Senior GIS Analyst Job Status Regular Full Time Position Overview
Added 1 hour ago
F/
Technical Analyst (Quicksight, SQL and Redshift)
FCC / FAC
Regina, SK · FCC Tower
- Full-time
…provide financing, knowledge resources and business management software to over 103,000 customers…
Added 1 hour ago
EI
Senior Quality Assurance Analyst
Echelon Insurance
Mississauga, ON
- Full-time
Hands-on knowledge of software development and testing life cycles including methodologies and practices, version control practices and defect management practices
Added 1 hour ago
T
IT Support Analyst IV
TD
Toronto, ON
- Full-time
Generally reports to a Team Manager / Manager / Senior Manager
Added 2 hours ago
S
Senior Application System Analyst
Sobeys
Stellarton, NS
- Full-time
…join our team! We currently have a full-time opportunity for a Senior Application System Analyst. This role is based out of our office located in Stellarton;…
Added 2 hours ago
T
Senior Finance Analyst
TD
Toronto, ON
- Full-time
…lifecycle for own area (e.g., processing environment, applications, software, hardware,…
Added 2 hours ago
T
Senior Business Process Analyst
TD
Dieppe, NB · Toronto, ON
- Full-time
Added 2 hours ago
D
Senior Financial Analyst, Practice Business Partner
dentalcorp
Toronto, ON · Support Centre - Toronto Office
- Full-time
…is an exciting opportunity to make a meaningful impact. As a Senior Financial Analyst, Practice Business Partner, you will act as a trusted financial partner to practice managers and…
Added 2 hours ago
PS
Senior Analyst, Total Fund Solutions
Public Sector Pension Investment Board
Montreal, QC
- Full-time
Reporting to the Director, Total Fund Solutions, the Senior Analyst will support and advise our business stakeholders such as the Total Fund Management, Risk and Performance teams and…
Added 2 hours ago
Senior Quality Assurance Analyst
CAA Club Group
Mississauga, ON
Hands-on knowledge of software development and testing life cycles including methodologies and practices, version control practices and defect management practices
Added 2 hours ago
Applications Support Analyst
Region of Waterloo
Cambridge, ON
The Applications Support Analyst assists in the design, development, implementation and maintenance of systems and project solutions for the Emergency Services Cooperative Ontario…
Added 3 hours ago
C
Ping Engineer: IT Support Analyst
Cyderes
Canada
- Contract
We are seeking an experienced Senior IT Support Analyst with strong hands-on expertise in PingFederate and Ping Identity technologies. This role will focus on supporting, administering, and…
Added 4 hours ago
Senior Application System Analyst
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Stellarton, NS
…join our team! We currently have a full-time opportunity for a Senior Application System Analyst. This role is based out of our office located in Stellarton;…
Added 6 hours ago
PH
Senior Business Analyst, PHIS
Provincial Health Services Authority
Vancouver, BC
- Full-time
…Reporting to the Manager, Public Health Information Systems, the Senior Business Analyst is responsible for providing leadership in Business Process Reengineering concepts and methods and…
Added 6 hours ago
NB
Chief Application Analyst
National Bank of Canada
Toronto, ON
- Full-time
A career as a Chief Application Analyst / Electronic Trading Analyst means supporting Electronic Trading and Market Making at National Bank Financial Group.
Added 8 hours ago
RB
Senior Cyber Security Network Analyst (Global Security)
Royal Bank of Canada
Toronto, ON
- Full-time
The Senior Network Security Analyst will support leadership and utilize organizational change management practices, including operational processes and tools to support business-as-usual…
Added 13 hours ago
GD
Senior System Engineering Analyst, Engineering (HQ SE)
General Dynamics Missions System International
Ottawa, ON
- $90,000 to $120,000 CAD / year
- Full-time
We are looking for Senior Systems Engineering Analysts to join the Headquarters (HQ) Systems Engineering (SE) Team. As a member of the HQ SE team, you will work on the Canadian Armed…
Added 14 hours ago
NV
Senior Technical Cybersecurity Lead (ID#5561)
New Value Solutions
Canada
- Contract
…offices in Canada, US and the EU, is seeking a Cybersecurity Senior Technical Lead. This is a contract opportunity and is a hybrid role requiring onsite work at our client. The successful…
Added 15 hours ago
NV
Cybersecurity, Senior Technical Lead (ID#5560)
New Value Solutions
Vancouver, BC · Greater Vancouver, BC
- Contract
…offices in Canada, US and the EU, is seeking a Cybersecurity Senior Technical Lead. This is a contract opportunity and is a hybrid role requiring onsite work at our client. The successful…
Added 15 hours ago
EC
Analyste, propositions et soumissions / Proposal-Quotations Analyst
Eaton Corporation
Laval, QC
- Full-time
Eaton’s PCS division, specializing in electrical services and power distribution systems, is looking for a Proposals & Quotations Analyst to join its team in Laval, QC.
Added 18 hours ago
Solutions Analyst, Support
Teifi Digital
Vancouver, BC
Several years' experience as a Solutions Analyst, Senior Business Analyst, Technical BA, Product Owner, or similar role on eCommerce or systems integration projects.
Added 18 hours ago
YT
Service Desk Analyst - Tier 1 (Weekend)
Yardstick Technologies Inc.
AB · Edmonton, AB
- Full-time
What You’ll Be Doing: As a Service Desk Analyst – Tier 1 (Weekend), you will be a key member of our Service Team, responsible for providing weekend support for our customer user support…

Closed listing

IT Operations Analyst IV

Toronto, ON, Canada

$69,700 - $98,400 CAD · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $69,700 - $98,400 CAD
Job type: Full-time
Closing date: Oct 8, 2026
Experience: 3-5 years relevant experience
Posting language: English
Posted: Oct 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$69,700 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Provides broad range of operational service / support which may include environment management, maintenance, monitoring, performance and incident management and/or production support activities to enable technology for own area of specialization.

KEY ACCOUNTABILITIESCUSTOMER

Service applications / systems and provide a level of application/ systems/ operational availability that meets or exceeds established standards/service levels, while minimizing operational risk
Partner with key stakeholders to schedule packaging and release new applications in a timely manner; reduce change execution times by planning implementations with parallel work streams
Continuously strive to improve the stability of production environment by partnering closely with key stakeholders on setting up, maintaining and monitoring applications/systems, ensuring availability targets are met
Provide effective day-to-day support for applications/systems through accurate problem identification and timely resolution of production issues; perform controlled and timely resolution of incidents while prioritizing and monitoring client satisfaction
Effectively handle incident management for outages; effectively communicate to clients during service outages and ensure that they are resolved efficiently with minimal impact to stakeholders
Ensure timely notification and escalation of possible issues/problems, options and recommendations for prompt resolution; communicate project status and provide timely escalation of issues to ensure project objectives are met
Deliver effective and defect-free support (application, hardware, software and/or operations), researching system issues / opportunities, overseeing the execution of recommendations and maintaining accurate documentation
Interact with clients to provide quality service/solutions consistent with objectives and client requirements
May support the design, review, and integration of all application requirements, including functional, security, integration, performance, quality, and operations
Identify and address application and data issues and cross-capability and cross-release issues that affect application integrity
Consult with other functional areas to provide technical expertise on area of specialization by acting as a reference on technology, trends and processes related to own area
Participate in projects aimed at evolving the base infrastructure, deploying new technologies, or optimizing the operational environment
May deploy base infrastructure components such as servers, operating systems and middleware for all environments
May be involved in the deployment of applications, either “off the shelf” or in-house developed, and in the procurement of supported assets
May maintain base infrastructure components current and defect free and liaise with 3rd party vendor to report problems and receive fixes
Provide technical support, including on-call support, for a suite of designated hardware, software or applications to ensure service levels are maintained
Schedule changes to supported components in accordance with the approved change management procedures; implement changes with proper testing, stakeholder signoff, monitoring and with minimal impact to the business
Respond to requests for information and assist project teams in evaluating alternate approaches
May develop a working relationship with 3rd party vendors as required to fulfill support requirements

SHAREHOLDER

Monitor system lifecycles, ensuring specifications and functionality support business objectives and architecture decisions, undertaking re-development, as required
May monitor the performance of the environment by using meaningful metrics
Provide Disaster Recovery support by assisting in defining / reviewing disaster recovery plans and by participating in testing
Assess and analyze optimization opportunities to the operational environment to improve performance and/or resource utilization
Ensure effective change management discipline is used
Assist in the maintenance of secure computing facilities and technical infrastructure/architecture to support clients and applications as appropriate
Adhere to existing processes/standards, business technology architecture, risk and production capacity guidelines; plan, monitor and escalate issues as required
Follow standards, policies and procedures to ensure compliance with the Disaster Recovery Plan (DRP) and applicable Business Recovery Plans (BRP)
Identify/implement process improvements to enhance revenue, customer experience and/or reduce costs
Comply with well-defined enterprise technology delivery practices and standards and project management disciplines
Make effective use of the cost management processes in place in own unit
Continuously enhance knowledge/expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery
Keep current with industry and/or business trends
May perform testing according to test plans, monitor and report on results, and work with others on problem resolution
As required, support the development of business cases, RFI/RFP and service level agreements with vendors/suppliers consistent with IT requirements/guidelines

EMPLOYEE / TEAM

Work effectively as a team, supporting other members of the team in resolving critical service issues
Prioritize and manage own workload in order to deliver quality results and meet timelines
Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
Participate in knowledge transfer within the team and business units
Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team

BREADTH & DEPTH

Performs work on all aspects of the application/system support
May act as a reference for team members or clients
Applications/systems are moderate to highly complex and performed under minimal management supervision
Actively involved in resolving client applications issues
May support the installation, configuration, upgrade of business applications/systems in co-ordination with appropriate stakeholders
May develop scripts using appropriate tools to address gaps in the application/system, to simplify and enhance the application/system environment
Performs problem determination including data gathering and analysis
Generally reports to a Manager or Senior Manager

EXPERIENCE & EDUCATION

Undergraduate degree or Technical Certificate
3-5 years relevant experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

About employer

More about this job

Responsibilities

The IT Operations Analyst provides operational service and support, including environment management, maintenance, and incident resolution to ensure system availability. They also partner with stakeholders to schedule releases, manage infrastructure deployments, and optimize the operational environment.

Requirements

Candidates must possess an undergraduate degree or a technical certificate. The role requires 3-5 years of relevant experience in application or system support.

Skills

Incident management
Production support
Environment management
System monitoring
Change management
Application support
Disaster recovery
Technical support
Infrastructure deployment
Performance monitoring
Problem identification
Stakeholder management
Documentation
Data analysis
Scripting

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Application Support
Incident Management
Production Support
Infrastructure
Middleware
Servers
Operating Systems
Disaster Recovery
Change Management
System Lifecycle
Performance Metrics
Technical Support
Vendor Management
Scripting
Data Analysis
Technology Solutions
Banking
Financial Services
Operational Risk

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