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Added 11 mins ago
HG
Inventory & Logistics Analyst | Analyste, inventaire et logistique
Hagen Group
Baie-D'Urfé, QC
- Full-time
Hagen Group is looking for a process-oriented and data-driven Inventory & Logistics Analyst to help provide inventory visibility and maintain accuracy. This role is a great fit for someone…
Added 11 mins ago
W
Senior Analyst, Learning And Development, Learning Programs & Analytics
Walmart
Mississauga, ON
- Full-time
The Senior Analyst, Learning & Development leads the analytics, operations, and continuous improvement of enterprise Future Skills programs, including tuition assistance programs, career…
Added 12 mins ago
TT
Analyste financier/Analyste financière
TAS Techno | Aero | Services
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
…mandat vous permettra de jouer un rôle actif dans la gestion des opérations financières, au sein d'un environnement industriel…
Added 12 mins ago
CC
3D Data Analyst and Draftsperson
CFM Custom Fabricators & Machinists Ltd.
Saint John, NB
- Full-time
The 3-D Data Analyst and Draftsperson is responsible for processing 3-D point cloud data, creating 3-D models and renderings, and supporting drafting and survey operations. This role…
Added 12 mins ago
TT
Analyste SAP HCM/RH / SAP HCM/HR Analyst
TAS Techno | Aero | Services
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Un environnement technique stimulant, structuré et proche des opérations.
Added 12 mins ago
Q
Customer Success Operations Analyst
Quadient
Markham, ON
- $52,000 to $75,000 CAD / year
- Full-time
The Customer Success Operations Analyst designs, builds and improves the processes, systems and data that help our Customer Success team run efficiently at scale. Partnering with Sales,…
Added 26 mins ago
BG
Risk Analyst
Boyd Group Services
Winnipeg, MB
- Full-time
Collect loss incident information and evidence from operations personnel for vehicle thefts, vehicle collisions, natural disasters, general liability, cyber attacks, etc.
Added 39 mins ago
E
Senior Analyst - Subsurface Innovation - 26352
Enverus
Calgary, AB
- Full-time
…sourcing, and help reduce costs by automating crucial business operations. Of course, this wouldn’t be possible without our people, which is why we have built a team of individuals from a…
Added 39 mins ago
P
Business Analyst - Wealth Management, Brokerage, Global Banking
Procom
Toronto, ON
- Contract
Our client, a leading organization in the financial services sector, is seeking an experienced Business Analyst to support a strategic initiative focused on assessing and optimizing…
Added 39 mins ago
EA
Pricing & Performance Analyst
Europ Assistance Canada
Toronto, ON
- Full-time
Redion, part of Generali Group, is looking for a Pricing & Performance Analyst to join our Product & Pricing team in Canada.
Added 39 mins ago
TI
Business Analyst-Wealth Management
TekStaff IT Solutions
Toronto, ON
- Contract
TekStaff's Client has a current vacancy for a "Business Analyst"
Added 39 mins ago
B
Systems Analyst – Senior (Microsoft Dynamics AX/D365FO/C365CM)
Bevertec
Toronto, ON
- Contract
Job Role: Systems Analyst – Senior (Microsoft Dynamics AX/D365FO/C365CM)
Added 40 mins ago
MU
Options Control Analyst
Monex USA
Toronto, ON
- Full-time
The Options Control Analyst is responsible for executing critical operational controls across Monex's global structured FX options business, ensuring the accurate capture, validation,…
Added 42 mins ago
AA
Senior Financial Analyst
A.C. Americas
Mississauga, ON
- $75,000 to $85,000 CAD / year
- Full-time
We are seeking a highly analytical and business-minded Senior Financial Analyst to support financial planning, forecasting, reporting, and strategic decision-making across the organization.…
Added 43 mins ago
Senior Financial Analyst
Swiss Re
Toronto, ON
…understanding on the flow of the end-to-end business and finance operations, ledger closing and financial reporting (e.g., New Business and Business…
Added 57 mins ago
TD
Associate, Strategic Finance & Analytics
Tetra Digital Group
Toronto, ON
- $125,000 to $175,000 CAD / year
- Full-time
…functioning as the in-house equivalent of an investment banking analyst or FP&A lead, but embedded inside a single business you can actually…
Added 58 mins ago
Financial Analyst
ASSA ABLOY
Vaudreuil-Dorion, QC
Reporting to the Division Controller, the Financial Analyst supports the integrity, timeliness, and analysis of the organization’s financial information. The role performs accounts…
Added 1 hour ago
IG
Security Operations Center Analyst
Insight Global
Toronto, ON
- $65 to $68 CAD / hour
- Contract
…-1.5+ years of hands-on automation experience within a Security Operations Center (SOC) environment - Strong SOC / security operations background with an understanding of how alerts,…
Added 1 hour ago
R&
Business Analyst V
Robertson & Company Ltd.
Toronto, ON
- Contract
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management,…
Added 1 hour ago
LC
Senior Analyst, Marketing Analytics
Loblaw Companies Limited
Brampton, ON
- Full-time
In this role, you will play a key role in supporting analytics and campaign operations across multiple portfolios within the Loblaw Companies Limited (LCL) and EQB partnership. As a Senior…
Added 1 hour ago
LC
Sr. Analyst, Strategic Sourcing - RCD (12-month contract)
Loblaw Companies Limited
Brampton, ON
- Full-time
The Sr. Analyst Strategic Sourcing and Projects (12-month contract) will join a team of others reporting to the Manager, Strategic Sourcing supporting Retail Construction and Design and…
Added 1 hour ago
JI
3D Data Analyst and Draftsperson
J.D. Irving, Limited
Saint John, NB
- Full-time
The 3-D Data Analyst and Draftsperson is responsible for processing 3-D point cloud data, creating 3-D models and renderings, and supporting drafting and survey operations. This role…
Added 1 hour ago
SOC Analyst, Junior
Long View Systems
Calgary, AB · AB · Vancouver, BC · Toronto, ON
We are looking for a driven and self-motivated SOC Analyst for our IGS branch located in Calgary, Edmonton, Vancouver, or Toronto! You will act as the main point of security escalation…
Added 1 hour ago
C
NOC Analyst
CDW
Calgary, AB
- Full-time
CDW is looking for an Associate Network Analyst to join its Managed Services NOC team. Your background should have exposure to a variety of technologies including networking, security,…
Added 1 hour ago
T
IT Operations Analyst IV
TD
Toronto, ON
- Full-time
Deliver effective and defect-free support (application, hardware, software and/or operations), researching system issues / opportunities, overseeing the execution of recommendations and…

IT Operations Analyst IV

Toronto, ON, Canada

$69,700 - $98,400 CAD · Full-time

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Job details

Pay: $69,700 - $98,400 CAD
Job type: Full-time
Apply by: Oct 21, 2026
Experience: 3-5 years relevant experience
Posting language: English
Posted: Oct 20, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$69,700 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Provides broad range of operational service / support which may include environment management, maintenance, monitoring, performance and incident management and/or production support activities to enable technology for own area of specialization.

KEY ACCOUNTABILITIESCUSTOMER

Service applications / systems and provide a level of application/ systems/ operational availability that meets or exceeds established standards/service levels, while minimizing operational risk
Partner with key stakeholders to schedule packaging and release new applications in a timely manner; reduce change execution times by planning implementations with parallel work streams
Continuously strive to improve the stability of production environment by partnering closely with key stakeholders on setting up, maintaining and monitoring applications/systems, ensuring availability targets are met
Provide effective day-to-day support for applications/systems through accurate problem identification and timely resolution of production issues; perform controlled and timely resolution of incidents while prioritizing and monitoring client satisfaction
Effectively handle incident management for outages; effectively communicate to clients during service outages and ensure that they are resolved efficiently with minimal impact to stakeholders
Ensure timely notification and escalation of possible issues/problems, options and recommendations for prompt resolution; communicate project status and provide timely escalation of issues to ensure project objectives are met
Deliver effective and defect-free support (application, hardware, software and/or operations), researching system issues / opportunities, overseeing the execution of recommendations and maintaining accurate documentation
Interact with clients to provide quality service/solutions consistent with objectives and client requirements
May support the design, review, and integration of all application requirements, including functional, security, integration, performance, quality, and operations
Identify and address application and data issues and cross-capability and cross-release issues that affect application integrity
Consult with other functional areas to provide technical expertise on area of specialization by acting as a reference on technology, trends and processes related to own area
Participate in projects aimed at evolving the base infrastructure, deploying new technologies, or optimizing the operational environment
May deploy base infrastructure components such as servers, operating systems and middleware for all environments
May be involved in the deployment of applications, either “off the shelf” or in-house developed, and in the procurement of supported assets
May maintain base infrastructure components current and defect free and liaise with 3rd party vendor to report problems and receive fixes
Provide technical support, including on-call support, for a suite of designated hardware, software or applications to ensure service levels are maintained
Schedule changes to supported components in accordance with the approved change management procedures; implement changes with proper testing, stakeholder signoff, monitoring and with minimal impact to the business
Respond to requests for information and assist project teams in evaluating alternate approaches
May develop a working relationship with 3rd party vendors as required to fulfill support requirements

SHAREHOLDER

Monitor system lifecycles, ensuring specifications and functionality support business objectives and architecture decisions, undertaking re-development, as required
May monitor the performance of the environment by using meaningful metrics
Provide Disaster Recovery support by assisting in defining / reviewing disaster recovery plans and by participating in testing
Assess and analyze optimization opportunities to the operational environment to improve performance and/or resource utilization
Ensure effective change management discipline is used
Assist in the maintenance of secure computing facilities and technical infrastructure/architecture to support clients and applications as appropriate
Adhere to existing processes/standards, business technology architecture, risk and production capacity guidelines; plan, monitor and escalate issues as required
Follow standards, policies and procedures to ensure compliance with the Disaster Recovery Plan (DRP) and applicable Business Recovery Plans (BRP)
Identify/implement process improvements to enhance revenue, customer experience and/or reduce costs
Comply with well-defined enterprise technology delivery practices and standards and project management disciplines
Make effective use of the cost management processes in place in own unit
Continuously enhance knowledge/expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery
Keep current with industry and/or business trends
May perform testing according to test plans, monitor and report on results, and work with others on problem resolution
As required, support the development of business cases, RFI/RFP and service level agreements with vendors/suppliers consistent with IT requirements/guidelines

EMPLOYEE / TEAM

Work effectively as a team, supporting other members of the team in resolving critical service issues
Prioritize and manage own workload in order to deliver quality results and meet timelines
Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
Participate in knowledge transfer within the team and business units
Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team

BREADTH & DEPTH

Performs work on all aspects of the application/system support
May act as a reference for team members or clients
Applications/systems are moderate to highly complex and performed under minimal management supervision
Actively involved in resolving client applications issues
May support the installation, configuration, upgrade of business applications/systems in co-ordination with appropriate stakeholders
May develop scripts using appropriate tools to address gaps in the application/system, to simplify and enhance the application/system environment
Performs problem determination including data gathering and analysis
Generally reports to a Manager or Senior Manager

EXPERIENCE & EDUCATION

Undergraduate degree or Technical Certificate
3-5 years relevant experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Provides operational support including environment management, maintenance, monitoring, and incident resolution to ensure system availability. Partners with stakeholders to manage releases, implement changes, and optimize the production environment.

Requirements

Requires an undergraduate degree or technical certificate. Candidates must have 3-5 years of relevant experience in application or system support.

Skills

Incident management
Production support
Environment management
System monitoring
Change management
Application support
Disaster recovery
Technical documentation
Problem identification
Infrastructure deployment
Performance analysis
Stakeholder management
Scripting
Middleware
Operating systems

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Application Support
Incident Management
Production Support
Change Management
Disaster Recovery
Infrastructure
Middleware
Servers
Operating Systems
System Monitoring
Performance Management
Technical Support
Release Management
Service Level Agreements
Vendor Management
Scripting
Data Analysis
Risk Management
Business Continuity

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