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Added 9 mins ago
Senior Manager, Value Proposition, International Private Banking - Toronto, ON
Scotiabank
Toronto, ON
Private Banking is at the centre of our Wealth Management vision for client relationship management both onshore and offshore, therefore the Senior Manager, IPB Value Proposition will have…
Added 9 mins ago
Quality Assurance Analyst- Contract
Computershare
Richmond Hill, ON
Full-time
Provide timely and constructive feedback regarding progress or issues to: peers, Senior Programmers, Project Manager and Commercial Development Manager
Added 23 mins ago
Senior Geotechnical Engineer
Pinchin Canada
Toronto, ON
Full-time
As a Senior Geotechnical Engineer, you will lead and support a variety of geotechnical projects from planning through execution, providing technical expertise, project coordination, and…
Added 23 mins ago
Senior Geotechnical Engineer
Pinchin Canada
St. Catharines, ON
Full-time
As a Senior Geotechnical Engineer, you will lead and support a variety of geotechnical projects from planning through execution, providing technical expertise, project coordination, and…
Added 23 mins ago
Commercial Senior Project Manager
Michael Page
Toronto, ON · Greater Toronto Area, Canada
$140,000 to $180,000 CAD / year
Full-time
As a Commercial Senior Project Manager, you will lead and oversee Light Industrial and Commercial projects across Toronto. You will ensure projects are completed on time, within scope, and…
Added 23 mins ago
Senior Manager, External Communications & Corporate Affairs
The Crump Group, Inc.
Mississauga, ON
Full-time
Title: Senior Manager, External Communications & Corporate Affairs
Added 24 mins ago
Senior Sales Manager
Basecamp
Canmore, AB · Calgary, AB
$75,000 to $90,000 CAD / year
Full-time
We’re looking for a Sales & Partnerships Manager who loves chasing new business, building genuine relationships and turning great connections into great results.
Added 51 mins ago
Senior Geotechnical Engineer
Pinchin Canada
Oshawa, ON
Full-time
As a Senior Geotechnical Engineer, you will lead and support a variety of geotechnical projects from planning through execution, providing technical expertise, project coordination, and…
Added 51 mins ago
Senior Geotechnical Engineer
Pinchin Canada
Hamilton, ON
Full-time
As a Senior Geotechnical Engineer, you will lead and support a variety of geotechnical projects from planning through execution, providing technical expertise, project coordination, and…
Added 51 mins ago
Senior Geotechnical Engineer
Pinchin Canada
Mississauga, ON
Full-time
As a Senior Geotechnical Engineer, you will lead and support a variety of geotechnical projects from planning through execution, providing technical expertise, project coordination, and…
Added 51 mins ago
Senior Geotechnical Engineer
Pinchin Canada
London, ON
Full-time
As a Senior Geotechnical Engineer, you will lead and support a variety of geotechnical projects from planning through execution, providing technical expertise, project coordination, and…
Added 52 mins ago
Manager, Communications
City of North Vancouver
North Vancouver, BC
$128,520 to $151,200 CAD / year
Full-time
The Office of the Deputy Chief Administrative Officer is looking for a dynamic full time Manager, Communications to join the City’s Communications and Engagement team. This leadership…
Added 52 mins ago
MD / Senior Portfolio Manager, Commodities (Metals/Energy)
Thorek/Scott and Partners
Toronto, ON
Full-time
The organization is seeking an MD or Senior Portfolio Manager to establish and lead this new investment platform. Reporting to the Senior Managing Director, this role will have a dual…
Added 54 mins ago
Technology and AI Manager
Connex Telecommunications Inc.
Hamilton, ON
DependableIT is seeking a hands-on Manager, Technology & AI to lead our internal IT function and support the continued growth of our technical services capabilities.
Added 1 hour ago
Senior Director - Chief Developer and AI Adoption
RBC
Toronto, ON
Full-time
Are you a Senior Developer turned Technical Manager? Do you have strong understanding of banking products?
Added 1 hour ago
Relationship Manager Vendor Operations
RBC
Toronto, ON
Full-time
Exciting opportunity to drive impact across the enterprise and improve client experience. As a critical member of the Payments & Trade Supplier Relationship Management team, the…
Added 1 hour ago
Senior Personal Banker - Investing Networking Event
TD
Airdrie, AB · Calgary, AB
Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 1 hour ago
Senior Personal Banker - Home Borrowing Trainee Networking Event
TD
Airdrie, AB · Calgary, AB
Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 1 hour ago
IT Ops Specialist
TD
Mississauga, ON
Full-time
This Senior Analyst role reports directly to the Sr. Manager of Network Operations. The position is expected to provide senior level troubleshooting expertise including on-call pager…
Added 1 hour ago
Senior Condominium Property Manager
Equium Group
Calgary, AB
Full-time
The Condominium Property Manager will be responsible for overseeing a portfolio of condominium properties, ensuring efficient operations, financial stability, and high standards of service.…
Added 1 hour ago
RECA Licensed - Condominium Property Manager
Equium Group
Calgary, AB
Full-time
The Condominium Property Manager will be responsible for overseeing a portfolio of condominium properties, ensuring efficient operations, financial stability, and high standards of service.…
Added 1 hour ago
Tax Manager
Horizon Recruitment Inc
Langley (District), BC · Langley, BC
Full-time
Horizon Recruitment is recruiting an Tax Manager, for a growing boutique accounting, tax and advisory firm in Langley, BC that supports private corporations, business owners, professionals…
Added 1 hour ago
Regional Vice President Personal Banking
BMO
St. John's, NL
Full-time
Leads a high-performing sales and service organization focused on deepening client relationships and delivering differentiated client experiences.
Added 1 hour ago
Vice President, Client Service
Kantar
Toronto, ON
Full-time
This position reports to the President, Kantar Canada and will be part of our Division’s Leadership Team, along with our Client Partners, Head of Client Service, Sales Team, and Marketing.
Added 1 hour ago
Finance Project Transformation Senior Associate
PwC Canada
Toronto, ON
Full-time
Supporting Managers with responses to client proposals and drive impactful conversations with senior client leaders

IT Ops Specialist

Mississauga, ON, Canada

Pay: $96,900 - $136,800 CAD
Job type: Full-time
Apply by: Oct 2, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

Work Location:

Mississauga, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

This Senior Analyst role reports directly to the Sr. Manager of Network Operations. The position is expected to provide senior level troubleshooting expertise including on-call pager rotation duties, to help fix incidents and issues. The role belongs in the L2 support team which is accountable to help resolve critical/escalated network incidents.

Overall, the network operations department comprises of the L1/NOC (Network Operational Centre) team that operates on a 24/7 shift-based schedule, the L2 (Tech Response) team, the network Performance and Capacity (P&C) team an operational automation function as well.

The primary accountability of the L2/TR team is to keep the lights on for all critical network services on a global basis.

Job Requirements- Important Skills:

Differentiating skill set:

Adept at analyzing network traces to identify root cause quickly
An operations mind set is a must in order to be able to quickly identify and fix the issue and then tirelessly pursue fixing the root cause with other teams as necessary so that future incidents are avoided. This would result in better customer outcomes, which are critical for us to be a better bank
Supervisory as well as Sr. Consulting type skills are necessary for this role so queue management can be performed if and when needed, also to direct other colleagues towards resolution
Deep technical knowledge for platforms and the way applications interact with the network are a must. The technical skills need to be wide and deep
Knowledge of new areas like Cloud, SaaS, ACI, SDWAN, etc. are key in terms of knowing how to troubleshoot across network platforms, including wired and wireless, F5 load balancing and Palo Alto firewalls
Having CCIE , F5, Palo Alto, DC and SDWAN qualifications will be an definite plus

Other key skills:

Strong leadership skills in troubleshooting complex incidents in a time sensitive manner and articulate technical issues concisely to senior management.
Experience in using Automation as well as advanced network management tooling to help resolve incidents quickly and efficiently
Be dependable, innovative, accountable, passionate, transparent and collaborative
Strong knowledge of networking technologies and platforms including Cloud, SD-WAN, Wireless, Firewalls, Load Balancers, Routing and Switching, QoS, VoIP, Optical, Monitoring Tools, DHCP, DNS and CDN(content delivery), etc. New technologies like ACI and DNAC are a plus.
Soft skills – working with people and resolving conflicts.

Job Requirements

Experience

10+ years of solid hands-on relevant experience on Wired and Wireless technologies including Routing/Switching, Firewalls, Load Balancing, Cloud, SD-WAN, QoS, VoIP, Optical, DHCP, DNS, Monitoring Tools, CDN, etc.
Expert level trace analysis skills are a must
Experience supporting a large and complex network environment, preferably with adequate operational hands-on experience
Experience in exploring and implementing automation for Proactive monitoring and reducing incident resolution time.
Flexible with on call & rotation and shift timing
Adequate knowledge and experience to support platforms like

Additional Information

Join in on what others in TD Technology Solutions are doing:

Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business.
Learn voraciously, stretch your thinking,

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

The ideal candidate would have ample troubleshooting experience and proven prowess in the network operations. Someone who has had a great operational background and is ready to wear the operational hat. Great communicator capable of working with senior levels of management. Fully hands on resource with ability to multitask, prioritize and deal with challenges in real time. Well qualified with deep and wide skills in all major areas of technology that are important to us, e.g., Palo Alto Firewalls, F5 Load Balancers, SDWAN technologies Cisco/Aruba, SASE, Cloud, etc. and experience using latest tool sets including very deep Wireshark/Extrahop sniffing skills, etc.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The role provides senior-level troubleshooting expertise for critical network incidents as part of the L2 support team. Responsibilities include on-call pager rotation, queue management, and collaborating with other teams to resolve complex network issues.

Requirements

Candidates must have 10+ years of hands-on experience in wired and wireless networking, including routing, switching, firewalls, and load balancing. Expert-level trace analysis skills and the ability to work in a complex, operational environment are mandatory.

Skills

Network troubleshooting
Root cause analysis
Queue management
Cloud
SaaS
ACI
SDWAN
F5 load balancing
Palo Alto firewalls
Automation
Network management tooling
Routing and switching
QoS
VoIP
Wireshark
Extrahop

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Network Operations
Troubleshooting
Root Cause Analysis
Cloud
SaaS
ACI
SDWAN
F5
Palo Alto
Firewalls
Automation
Routing
Switching
QoS
VoIP
Optical
DHCP
DNS
CDN
Wireshark
Extrahop
CCIE
DNAC
SASE
Cisco
Aruba
Network Management
Incident Resolution
Operational Automation
Load Balancing

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