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Added 13 mins ago
MG
Technical Analyst, Database
Michael Garron Hospital
Toronto, ON
- Full-time
Reporting to the IT Manager – Technical and Client Services, the Technical Analyst is responsible for the effective provisioning, installation, configuration, operation, security, access…
Added 13 mins ago
CT
Analyst, Data Governance
Canadian Tire Corporation
Oakville, ON
- Full-time
Knowledge of business intelligence, modern data warehousing techniques, cloud solutions such as Azure or GCP.
Added 1 hour ago
Business Analyst - Saint John
Mariner
Saint John, NB
…with people embracing change, leveraging data, cybersecurity, cloud, and change management to drive successful business outcomes that matter to our…
Added 1 hour ago
M
Sr. Technical Analyst, MarTech
Manulife
Toronto, ON
- Full-time
The MarTech Sr. Technical Analyst is responsible for supporting the implementation and maintenance of all digital analytics tools and Adobe Marketing technology integration for our Manulife…
Added 5 hours ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Job Summary: The Business Systems Analyst (BSA) serves as a strategic bridge between business stakeholders and technical execution teams, driving enterprise data modernization initiatives.…
Added 5 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 6 hours ago
P
Full Stack Developer
PwC
Toronto, ON · Ottawa, ON · Calgary, AB
- Full-time
Contribute to internal documentation for both technical (DevOps, engineering) and non-technical (analyst, client) audiences.
Added 7 hours ago
DI
Information systems analyst - computer systems
DPMSYSTEMS IT CONSULTING SERVICES
Vancouver, BC
- From $46.5 CAD / hour
- Full-time
- Contract
- On-site
Added 8 hours ago
V
Business Analyst
Virtusa
Toronto, ON
- Full-time
Job Summary: The Business Analyst plays a critical role in bridging business needs with technology solutions within the Wealth Management domain. This position ensures that client…
Added 8 hours ago
SM
RQ11531 – Scrum Master – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Experience in DevOps Environments: Previous experience as a Scrum Master and Business Analyst within a DevOps setting, bridging the gap between development and operations teams.
Added 8 hours ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior Business Analyst with strong experience in business and data analysis, requirements gathering, process modelling, stakeholder engagement, and documentation. The…
Added 8 hours ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience in business analysis, requirements gathering, requirements management, business process modelling, stakeholder engagement,…
Added 9 hours ago
I
Intermediate Business Analyst
Insight
Calgary, AB
- Full-time
…As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital…
Added 10 hours ago
PI
Senior Director Product Marketing – Competitive and Sales Enablement
Ping Identity
Canada
- Full-time
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
Added 10 hours ago
BC
Business Systems Analyst - Contact Center
BrainRidge Consulting
Toronto, ON
- Full-time
Business Systems Analyst (BSA), Contact Center
Added 10 hours ago
O
Director, Product Management
OpenText
Mississauga, ON
- Full-time
This leader will own the product direction across deployment models, including off-cloud, single-tenant private cloud, and multi-tenant SaaS. This role will help clients modernize…
Added 10 hours ago
O
Director, Product Management
OpenText
Waterloo, ON
- Full-time
This leader will own the product direction across deployment models, including off-cloud, single-tenant private cloud, and multi-tenant SaaS. This role will help clients modernize…
Added 10 hours ago
O
Director, Product Management
OpenText
Richmond Hill, ON
- Full-time
This leader will own the product direction across deployment models, including off-cloud, single-tenant private cloud, and multi-tenant SaaS. This role will help clients modernize…
Added 10 hours ago
ST
Desktop Support Analyst
Skilled Trades Ontario
Mississauga, ON
- $25.83 to $31.79 CAD / hour
- Temporary
The Desktop Support Analyst assists staff with technical support for desktop computers, applications and related technology at Skilled Trades Ontario (STO). In this role, areas of support…
Added 10 hours ago
TS
Telco Analyst
The Salvation Army in Canada
Toronto, ON
- Full-time
Experience supporting enterprise communication platforms, internet services, PBX systems, Microsoft technologies, and cloud-based communications solutions.
Added 12 hours ago
KR
Data Governance consultant
KTek Resourcing
Toronto, ON
- Full-time
Senior Data Governance Consultant / Data Analyst
Added 12 hours ago
CI
Service Desk - Contract
Compugen Inc
Toronto, ON
- Contract
Position Overview: The Service Desk Analyst provides first-line and second-line technical support to end users, ensuring timely resolution of IT issues and a high level of customer service.…
Added 12 hours ago
MG
Business Analyst
Mobility Global
London, ON
- Full-time
Explore and recommend new data sources (internal and external) and perform secondary research using a variety of sources (e.g., analyst reports, market research reports, news articles)
Added 12 hours ago
HB
Senior Specialist, Data Loss Prevention
HomeEquity Bank
Toronto, ON
- Full-time
Configure, tune, collaborate, and continuously improve detection policies across email, collaboration and file sharing platforms, endpoints, cloud applications, and network egress
Added 13 hours ago
PA
Senior IT Analyst
PKF ANTARES
Calgary, AB
- Full-time
We are seeking an experienced Senior IT Analyst to deliver Tier III consulting and technical leadership across diverse client environments. This role is designed for a seasoned MSP…

IT Support Analyst IV

Toronto, ON, Canada

$69,700 - $98,400 CAD · Full-time

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Job details

Pay: $69,700 - $98,400 CAD
Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$69,700 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

KEY ACCOUNTABILITIES

EMPLOYEE / TEAM

Work effectively as a team, supporting other members of the team in resolving critical service issues
Prioritize and manage own workload in order to deliver quality results and meet timelines
Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
Participate in knowledge transfer within the team and business units
Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team

BREADTH & DEPTH

Provides day-to-day application/system support
Applications/systems and tasks are low to moderately complex and performed under management guidance and supervision
Participates in resolving client applications/system issues
Performs basic problem determination
Generally reports to a Team Manager / Manager / Senior Manager

EDUCATION & EXPERIENCE

Undergraduate degree or Technical Certificate
Proficiency in Communication skills, should be able to effectively communicate production issues to different stakeholders, handling team meetings and write professional emails.
Exposure to UNIX/Linux servers and the ability to execute basic command-line (CLI) commands for day-to-day tasks such as file navigation/management, directory structure, and permission management.
Knowledge of application/server performance monitoring tools such as Splunk, Dynatrace, and Datadog, as well as batch monitoring tools such as CA7 and Autosys.
Ability to read, understand, and support Java-based APIs, and perform real-time application log analysis.
Basic knowledge of cloud-based platforms and services such as Azure App Services, Azure Data Factory (ADF), Azure Data Lake Storage (ADLS), and Azure SQL.
Knowledge of automation tools, frameworks, and languages such as Python and JSON, plus a foundational understanding of AI concepts.
Foundational knowledge of incident management practices such as production issue detection, prioritization, investigation, hierarchical escalation, and applying workarounds.
Awareness of z/OS mainframe fundamentals, architecture & components and knowledge of mainframe languages and utilities such as COBOL, JCL, and DFSORT, as well as mainframe dataset structures and databases such as DB2 and IMS.
Shift rotation: please note that this role requires work scheduled in shifts across 7 days/week and hours between 9 AM to 9 PM EST, 4 days per week are required onsite in office.

Good-to-Have Skills

Knowledge of SQL fundamentals and the ability to write basic read queries.
ITIL tools (e.g., ServiceNow).

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Provide day-to-day application and system support while resolving critical service issues within a team environment. Identify and recommend opportunities to enhance productivity and operational efficiency for the business unit.

Requirements

Requires an undergraduate degree or technical certificate and proficiency in communication skills. Candidates must have exposure to Unix/Linux, cloud platforms, and incident management practices.

Skills

Unix
Linux
Splunk
Dynatrace
Datadog
Java
Azure
Python
Json
Incident management
Mainframe
Cobol
Sql
ServiceNow
Communication skills
Problem determination

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Unix
Linux
Splunk
Dynatrace
Datadog
CA7
Autosys
Java
Azure App Services
Azure Data Factory
Azure Data Lake Storage
Azure SQL
Python
JSON
AI
Incident Management
z/OS
Mainframe
COBOL
JCL
DFSORT
DB2
IMS
SQL
ITIL
ServiceNow
Technology Solutions
Banking
Application Support

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