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Senior Director, Environmental, Health & Safety
Lumentum
Ottawa, ON · Canada - Ottawa (Bill Leathem)
- Full-time
The Senior Director, Environmental, Health & Safety (EHS) is responsible for establishing and leading Lumentum’s global EHS strategy, policies, processes, and procedures. This role ensures…
Added 1 min ago
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Director, PDS
JLL
Vancouver, BC
- Full-time
Provide senior leadership to deliver and or oversee project delivery, ensuring projects are completed within scope, schedule, budget, and meeting client expectations.
Added 1 min ago
TT
Loss Prevention Investigations Manager
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $89,208 to $135,086.4 CAD / year
- Full-time
Proven track record to lead, coach, and develop high-performing teams while building strong partnerships with senior leaders and cross-functional collaborators. Skilled at influencing…
Added 1 min ago
Senior Campaign Manager (20 Month Contract)
Varicent
Toronto, ON
As a Senior Campaign Manager, you will join Varicent’s Global Integrated Campaigns team and play a key role in generating pipeline and revenue from net-new prospect accounts across global…
Added 1 min ago
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Senior Producer
Propelis
Toronto, ON
- $90,000 to $105,000 CAD / year
- Full-time
We are currently seeking a Senior Producer to join our Content Studio team in North America.
Added 1 min ago
Senior Supply Chain Advisor
NorQuest College
Edmonton, AB
Hey NQer! We’re excited to see you explore the opportunity to join our Supply Chain team as a Senior Supply Chain Advisor. Thank you for being a Difference Maker and working together in the…
Added 1 min ago
Manager, Customer Care - E-Customer Experience & Social Media
Scotiabank
Toronto, ON
Partners with the Senior Manager and key stakeholders to evolve digital customer care frameworks, operating practices, and service capabilities.
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Manager, Credit Portfolio Management
FCC / FAC
Regina, SK · Calgary, AB · Ottawa, ON · FCC Tower
- Full-time
As a Manager, Credit Portfolio Management, you’ll provide insights, data and analytics to senior leaders and committees to support informed decision-making. You’ll lead reporting processes,…
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Senior Data Developer
FCC / FAC
Calgary, AB
- Full-time
…maintainable data capabilities that support business needs. As a senior member of the team, you'll also provide technical leadership, mentor others and contribute to the continuous…
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Compliance Analyst
HomeEquity Bank
Toronto, ON
- Full-time
Negotiation and communication skills, with flexibility to pivot to accommodate business constraints and work with both junior and senior stakeholders.
Added 1 min ago
MI
Specialist, Payroll
Magna International
Aurora, ON
- Full-time
Escalate complex or unresolved issues to senior payroll specialists, payroll leads/supervisors.
Added 1 min ago
VC
Staff Software Engineer
Valsoft Corporation
Remote, Canada
- Full-time
- Remote
…vs. buy, hosted vs. on-premises, integration approach) with senior-level…
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Senior Asset Management Engineer, Vancouver, EOI
Hatch
Vancouver, BC
…transmission and distribution, and grid modernization. The Senior Asset Management Engineer will work within this multi-disciplinary team to support delivering projects, while supporting…
Added 1 min ago
Senior Asset Management Engineer, Calgary, EOI
Hatch
Calgary, AB
…transmission and distribution, and grid modernization. The Senior Asset Management Engineer will work within this multi-disciplinary team to support delivering projects, while supporting…
Added 1 min ago
Innovation Manager
BWXT
Peterborough, ON
…Fuel and Fuel Handling team in Peterborough, Ontario. This Senior Level position as the Innovation Manager will have overall ownership and accountability of the New Product Innovations…
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RQ11611 - Business Analyst - Senior
Maarut
Toronto, ON
- Contract
Added 1 min ago
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RQ11714 - Business Analyst - Senior
Maarut
Toronto, ON
- Contract
The Senior Business Analyst/Procurement Writer is responsible for creating content in various formats that serve users with the information they need. This role involves designing, writing,…
Added 1 min ago
M
RQ11517 - Privacy Impact Assessment (PIA) Specialist - Senior
Maarut
Toronto, ON
- Contract
notes for senior management) that analyses existing and proposed policies,
Added 1 min ago
Senior Employee Relations Advisor
Insurance Corporation of British Columbia
Burnaby, BC
The Employee Relations department is hiring a Senior Employee Relations (ER) Advisor to join their team in Burnaby at the CRLC location. As a Senior ER Advisor, you will provide technical…
Added 16 mins ago
MI
Senior Associate Director, Nexus, Investor Delivery
MUFG Investor Services
Toronto, ON
- $90,000 to $132,000 CAD / year
- Full-time
· Partner with senior leadership to support departmental initiatives, projects, and budget management.
Added 16 mins ago
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Sr Community Developer - For Honor
Ubisoft
Montreal, QC
- Full-time
The Senior Community Developer is a leader in creating global community engagement strategies that support player retention inside & outside of their experiences with our games. They will…
Added 16 mins ago
Software Development Engineer, Rendering Foundations
Amazon
Vancouver, BC
You are the ideal candidate if you love building developer tools, are curious about how AI agents write and reason about code, and want to grow on a greenfield team where your work shapes…
Added 16 mins ago
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Director, SAP APFA Platform Lead
Royal Bank of Canada
Halifax, NS
- Full-time
Strong communication and stakeholder management skills, influencing senior executives and building relationships with diverse stakeholders.
Added 16 mins ago
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Director, Talent Management and Engagement
House of Commons (Canada) / Chambre des communes (Canada)
Ottawa, ON
- Full-time
In this role, you will work closely with senior leaders, Members, employees, parliamentary partners, and subject-matter experts to strengthen organizational capability and shape the future…
Added 16 mins ago
GS
Business Systems Developer
Grantek Systems Integration
Burlington, ON
- Full-time
…off their careers at Grantek and have grown into successful senior team members who are integral to our client's manufacturing…

IT Support Analyst IV

Toronto, ON, Canada

$69,700 - $98,400 CAD · Full-time

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Job details

Pay: $69,700 - $98,400 CAD
Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$69,700 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

KEY ACCOUNTABILITIES

EMPLOYEE / TEAM

Work effectively as a team, supporting other members of the team in resolving critical service issues
Prioritize and manage own workload in order to deliver quality results and meet timelines
Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
Participate in knowledge transfer within the team and business units
Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team

BREADTH & DEPTH

Provides day-to-day application/system support
Applications/systems and tasks are low to moderately complex and performed under management guidance and supervision
Participates in resolving client applications/system issues
Performs basic problem determination
Generally reports to a Team Manager / Manager / Senior Manager

EDUCATION & EXPERIENCE

Undergraduate degree or Technical Certificate
Proficiency in Communication skills, should be able to effectively communicate production issues to different stakeholders, handling team meetings and write professional emails.
Exposure to UNIX/Linux servers and the ability to execute basic command-line (CLI) commands for day-to-day tasks such as file navigation/management, directory structure, and permission management.
Knowledge of application/server performance monitoring tools such as Splunk, Dynatrace, and Datadog, as well as batch monitoring tools such as CA7 and Autosys.
Ability to read, understand, and support Java-based APIs, and perform real-time application log analysis.
Basic knowledge of cloud-based platforms and services such as Azure App Services, Azure Data Factory (ADF), Azure Data Lake Storage (ADLS), and Azure SQL.
Knowledge of automation tools, frameworks, and languages such as Python and JSON, plus a foundational understanding of AI concepts.
Foundational knowledge of incident management practices such as production issue detection, prioritization, investigation, hierarchical escalation, and applying workarounds.
Awareness of z/OS mainframe fundamentals, architecture & components and knowledge of mainframe languages and utilities such as COBOL, JCL, and DFSORT, as well as mainframe dataset structures and databases such as DB2 and IMS.
Shift rotation: please note that this role requires work scheduled in shifts across 7 days/week and hours between 9 AM to 9 PM EST, 4 days per week are required onsite in office.

Good-to-Have Skills

Knowledge of SQL fundamentals and the ability to write basic read queries.
ITIL tools (e.g., ServiceNow).

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Provide day-to-day application and system support while resolving critical service issues within a team environment. Identify and recommend opportunities to enhance productivity and operational efficiency for the business unit.

Requirements

Requires an undergraduate degree or technical certificate and proficiency in communication skills. Candidates must have exposure to Unix/Linux, cloud platforms, and incident management practices.

Skills

Unix
Linux
Splunk
Dynatrace
Datadog
Java
Azure
Python
Json
Incident management
Mainframe
Cobol
Sql
ServiceNow
Communication skills
Problem determination

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Unix
Linux
Splunk
Dynatrace
Datadog
CA7
Autosys
Java
Azure App Services
Azure Data Factory
Azure Data Lake Storage
Azure SQL
Python
JSON
AI
Incident Management
z/OS
Mainframe
COBOL
JCL
DFSORT
DB2
IMS
SQL
ITIL
ServiceNow
Technology Solutions
Banking
Application Support

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