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Added 12 mins ago
GO
Team Lead - Project Management Services
Government of Northwest Territories
Yellowknife, NT
- $121,641 to $145,295 CAD / year
- Full-time
The Government of the Northwest Territories is seeking a Team Lead – Project Management Services to join Information Systems Shared Services within the Department of Finance in Yellowknife.
Added 12 mins ago
LK
Interim Vice President, IT Infrastructure & Operations
LHH Knightsbridge
Toronto, ON
- Contract
Our client a large, complex Canadian professional services organization seeking an accomplished Interim Vice President, IT Infrastructure & Operations to provide experienced leadership…
Added 12 mins ago
TI
Change Management Consultant
Teckhorizon Inc
Toronto, ON
- Contract
The Senior Change Management Consultant will provide strategic and practical change management expertise to support project implementation and organizational modernization within the Health…
Added 12 mins ago
I
Data Scientist
isgSearch
Toronto, ON · Greater Toronto Area, Canada
- Contract
Reporting to the Director, Data Science, as a Senior Data Scientist a successful candidate will focus on supporting Canadian business units in accelerating the growth and application of…
Added 12 mins ago
HO
Director, Talent Management and Engagement
House of Commons of Canada Chambre des communes du Canada
Ottawa, ON
- Full-time
In this role, you will work closely with senior leaders, Members, employees, parliamentary partners, and subject-matter experts to strengthen organizational capability and shape the future…
Added 12 mins ago
SI
Senior Procurement Specialist - 2FT
Saskatchewan Indian Gaming Authority
Saskatoon, SK
- Full-time
…procurement of specialized/complex commodities of goods and services for Central Office, Casino Sites and Casino Development Projects. The Senior Procurement Specialist will work with key…
Added 12 mins ago
SI
National Director of Wellness Strategy
Shannex Incorporated
NS · Nova Scotia, Canada
- Full-time
Senior leadership experience in wellness, health services, or a related field.
Added 12 mins ago
UP
Senior Planning Technician
UrbanSolutions Planning & Land Development Consultants Inc.
Hamilton, ON
- Full-time
Located in Hamilton, Ontario, UrbanSolutions is a multi-disciplinary professional planning, land development and municipal approvals firm providing quality consulting services to the…
Added 12 mins ago
CO
Senior GIS Analyst
City of North Vancouver
North Vancouver, BC
- Full-time
The Corporate Services department – Information Technology division is seeking a highly skilled and motivated Senior GIS Analyst with expertise in spatial data architecture and enterprise…
Added 12 mins ago
MA
Senior MRI Technologist - Permanent Full-Time (Multi-Site, HDMH home site)
Muskoka Algonquin Healthcare
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- Full-time
…encouraged. This includes attending meetings, conferences, in-services, and professional development programs. The incumbent will oversee student preceptor responsibilities related to…
Added 15 mins ago
H
Occupational Therapist Degree
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Saskatoon, SK
- Part-time
Job Description: Under the supervision of the Senior Occupational Therapist, the Staff Occupational Therapist assists children in maximizing their potential for development and their…
Added 15 mins ago
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Montreal, QC
- Full-time
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Added 15 mins ago
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Manager, Health & Safety
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AB · BC · CMH - British Columbia (Pacific)
- Full-time
An opportunity to grow and learn in a work environment that promotes feedback and development.
Added 15 mins ago
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Senior Sales Executive – SYSPRO ERP
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Remote, Canada
- $140,000 to $160,000 CAD / year
- Full-time
- Remote
Job Title: Senior Sales Executive – SYSPRO ERP
Added 15 mins ago
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IT Support Analyst IV

Toronto, ON, Canada

$69,700 - $98,400 CAD · Full-time

Apply About employer

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Job details

Pay: $69,700 - $98,400 CAD
Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$69,700 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

KEY ACCOUNTABILITIES

EMPLOYEE / TEAM

Work effectively as a team, supporting other members of the team in resolving critical service issues
Prioritize and manage own workload in order to deliver quality results and meet timelines
Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
Participate in knowledge transfer within the team and business units
Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team

BREADTH & DEPTH

Provides day-to-day application/system support
Applications/systems and tasks are low to moderately complex and performed under management guidance and supervision
Participates in resolving client applications/system issues
Performs basic problem determination
Generally reports to a Team Manager / Manager / Senior Manager

EDUCATION & EXPERIENCE

Undergraduate degree or Technical Certificate
Proficiency in Communication skills, should be able to effectively communicate production issues to different stakeholders, handling team meetings and write professional emails.
Exposure to UNIX/Linux servers and the ability to execute basic command-line (CLI) commands for day-to-day tasks such as file navigation/management, directory structure, and permission management.
Knowledge of application/server performance monitoring tools such as Splunk, Dynatrace, and Datadog, as well as batch monitoring tools such as CA7 and Autosys.
Ability to read, understand, and support Java-based APIs, and perform real-time application log analysis.
Basic knowledge of cloud-based platforms and services such as Azure App Services, Azure Data Factory (ADF), Azure Data Lake Storage (ADLS), and Azure SQL.
Knowledge of automation tools, frameworks, and languages such as Python and JSON, plus a foundational understanding of AI concepts.
Foundational knowledge of incident management practices such as production issue detection, prioritization, investigation, hierarchical escalation, and applying workarounds.
Awareness of z/OS mainframe fundamentals, architecture & components and knowledge of mainframe languages and utilities such as COBOL, JCL, and DFSORT, as well as mainframe dataset structures and databases such as DB2 and IMS.
Shift rotation: please note that this role requires work scheduled in shifts across 7 days/week and hours between 9 AM to 9 PM EST, 4 days per week are required onsite in office.

Good-to-Have Skills

Knowledge of SQL fundamentals and the ability to write basic read queries.
ITIL tools (e.g., ServiceNow).

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Provide day-to-day application and system support while resolving critical service issues within a team environment. Identify and recommend opportunities to enhance productivity and operational efficiency for the business unit.

Requirements

Requires an undergraduate degree or technical certificate and proficiency in communication skills. Candidates must have exposure to Unix/Linux, cloud platforms, and incident management practices.

Skills

Unix
Linux
Splunk
Dynatrace
Datadog
Java
Azure
Python
Json
Incident management
Mainframe
Cobol
Sql
ServiceNow
Communication skills
Problem determination

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Unix
Linux
Splunk
Dynatrace
Datadog
CA7
Autosys
Java
Azure App Services
Azure Data Factory
Azure Data Lake Storage
Azure SQL
Python
JSON
AI
Incident Management
z/OS
Mainframe
COBOL
JCL
DFSORT
DB2
IMS
SQL
ITIL
ServiceNow
Technology Solutions
Banking
Application Support

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