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Added 4 mins ago
DI
Security service manager
Dytronix Inc.
Richmond Hill, ON
- From $55.3 CAD / hour
- Full-time
- On-site
Sort the technical problems in order to help the employee with established procedures
Added 15 mins ago
Facilities Coordinator - Full time - 11:30am - 6:00pm (58954003)
Sodexo Canada Ltd
Montreal, QC
Troubleshoot technical issues with IT as they occur.
Added 15 mins ago
M
Senior Business Consultant
Miratech
Toronto, ON
- Full-time
…business owners, contact centre operations leaders, and vendor technical teams, and will be the person in the room when the client asks "can the platform actually do this, and what will it…
Added 15 mins ago
RM
Project Manager, Environmental Assessment and Studies
Regional Municipality of Peel
Brampton, ON
- Other
Who we are: Peel is known as a leading water and wastewater service provider. We deliver exceptional service to our customers by ensuring the community is provided with a safe and…
Added 15 mins ago
SA
Journeyman Technician
Steele Auto Group
Gander, NL
- Full-time
Employee Discounts – On vehicle purchases, parts, and service at any of our locations.
Added 15 mins ago
SE
Reman Coordinator (Temp - 18 Months)
SMS Equipment Inc.
Acheson, AB
- Full-time
…economical operations through strong planning, coordination, and customer service, while working closely with shop teams and internal…
Added 15 mins ago
SE
Product Support Sales Representative
SMS Equipment Inc.
Regina, SK
- Full-time
…you’ll be the go-to expert for product support, building trusted customer relationships and providing solutions that keep equipment running at peak performance. If you’re ready to combine…
Added 15 mins ago
SH
Fixed-Term Pharmacy Clerk (Markham, On-Site)
Sentrex Health Solutions
Markham, ON
- Full-time
Ability to perform all technical duties involved in the successful dispensing of medications.
Added 15 mins ago
R
Principal Product Manager
REDCAN
Remote, Canada
- $150,000 to $190,000 CAD / year
- Full-time
- Remote
Travel: Travel is regularly expected up to 25% of the time for customer engagements, industry events, and team collaboration, according to business needs.
Added 15 mins ago
H
Service Technician - West House
Hines
Toronto, ON
- Other
As a Service Technician at Runway Playa Vista with Hines, you will be responsible for overseeing technical and mechanical work of the property to meet the standards of Hines.…
Added 15 mins ago
SC
Funeral Home Manager
Service Corporation International
Peterborough, ON
- Full-time
…and revise schedules ensuring on-time services that exceed customer expectations. Resolve escalated customer issues. Assure operations comply with regulations, procedures, and…
Added 15 mins ago
R
Manager, FSS Business Operations Support
RBC
Toronto, ON · Bedford, QC · Halifax, NS
- Full-time
Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Performance Measurement, Operational Delivery, Process Improvements, Risk…
Added 15 mins ago
RI
Agronomic Solutions
Richardson International
Balgonie, SK
- Full-time
Possess or be willing to obtain a Professional Agrologist or Technical Agrologist designation and/or a Certified Crop Advisor Designation
Added 15 mins ago
IS
Analyst, Deployment Services
IT Solutions Consulting LLC
Waterloo, ON
- Full-time
…Center in Waterloo, ON. This position will provide initial technical support for client configuration of desktops, laptops, and supporting hardware. The ideal candidate is a dedicated,…
Added 28 mins ago
RG
user support technician
Retreat Guru
Nelson, BC
- Full-time
Consult user guides, technical manuals and other documents to research and implement solutions
Added 28 mins ago
CC
IT Support Technician
Coca-Cola Canada Bottling Limited
Montreal, QC
- Full-time
…Technology team. The IT Support Technician serves as an on-site technical resource dedicated to the Lachine Coca-Cola Bottling facility, while also providing remote support to other Coke…
Added 28 mins ago
AI
VP, IT Infrastructure & Compliance
Avant Imaging & Information Management, Inc.
Toronto, ON · Scarborough, ON
- Full-time
Avant Imaging & Integrated Media ULC (AIIM) provides customer communications, print, mail and fulfillment services to enterprise clients across Canada and the United States. Our clients…
Added 28 mins ago
G
Architecte en information commerciale / Business Information Architect
Genetec
Montreal, QC
- Full-time
…en spécifications techniques et d'assurer la liaison avec le service Digital…
Added 28 mins ago
C
Executive Personal Assistant
Confidential
Victoria, BC
- $70,000 to $85,000 CAD / year
- Full-time
Minimum five (5) years of experience as an Executive Assistant, Personal Assistant or Administrative Assistant, or in a hospitality or customer service role with transferable skills.
Added 28 mins ago
BG
Planner
Berean Group International, Inc.
Saskatoon, SK
- Contract
…for scheduling the execution of Field Services operations at customer sites. This role ensures that all parts, tools, instructions and order details are made available to the Field Services…
Added 28 mins ago
G
Développeur(euse) logiciel / Software Developer - C#/.NET/Web (SC SaaS)
Genetec
Montreal, QC
- Full-time
Added 28 mins ago
UF
Desktop Support Specialist
United Floral Inc.
Burnaby, BC
- Full-time
United Floral Inc. is one of Western Canada’s leading full-service wholesalers of fresh-cut flowers, floral supplies, and industry education. Established in 2015 through the reorganization…
Added 30 mins ago
PH
Assistant Manager, Laboratory Operations
Public Health Ontario
Peterborough, ON
- Full-time
Provides support to outreach and customer service/client management as directed by management.
Added 30 mins ago
PH
Assistant Manager, Laboratory Operations
Public Health Ontario
Orillia, ON
- Full-time
Provides support to outreach and customer service/client management as directed by management.
Added 30 mins ago
Pharmacist - PT
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Mississauga, ON
…best interest to achieve excellence in patient-centered care, customer service, workflow efficiencies, and professional clinical services (e.g., disease state management, medication…

IT Support Analyst IV

Toronto, ON, Canada

$69,700 - $98,400 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $69,700 - $98,400 CAD
Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$69,700 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

KEY ACCOUNTABILITIES

EMPLOYEE / TEAM

Work effectively as a team, supporting other members of the team in resolving critical service issues
Prioritize and manage own workload in order to deliver quality results and meet timelines
Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
Participate in knowledge transfer within the team and business units
Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team

BREADTH & DEPTH

Provides day-to-day application/system support
Applications/systems and tasks are low to moderately complex and performed under management guidance and supervision
Participates in resolving client applications/system issues
Performs basic problem determination
Generally reports to a Team Manager / Manager / Senior Manager

EDUCATION & EXPERIENCE

Undergraduate degree or Technical Certificate
Proficiency in Communication skills, should be able to effectively communicate production issues to different stakeholders, handling team meetings and write professional emails.
Exposure to UNIX/Linux servers and the ability to execute basic command-line (CLI) commands for day-to-day tasks such as file navigation/management, directory structure, and permission management.
Knowledge of application/server performance monitoring tools such as Splunk, Dynatrace, and Datadog, as well as batch monitoring tools such as CA7 and Autosys.
Ability to read, understand, and support Java-based APIs, and perform real-time application log analysis.
Basic knowledge of cloud-based platforms and services such as Azure App Services, Azure Data Factory (ADF), Azure Data Lake Storage (ADLS), and Azure SQL.
Knowledge of automation tools, frameworks, and languages such as Python and JSON, plus a foundational understanding of AI concepts.
Foundational knowledge of incident management practices such as production issue detection, prioritization, investigation, hierarchical escalation, and applying workarounds.
Awareness of z/OS mainframe fundamentals, architecture & components and knowledge of mainframe languages and utilities such as COBOL, JCL, and DFSORT, as well as mainframe dataset structures and databases such as DB2 and IMS.
Shift rotation: please note that this role requires work scheduled in shifts across 7 days/week and hours between 9 AM to 9 PM EST, 4 days per week are required onsite in office.

Good-to-Have Skills

Knowledge of SQL fundamentals and the ability to write basic read queries.
ITIL tools (e.g., ServiceNow).

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Provide day-to-day application and system support while resolving critical service issues within a team environment. Identify and recommend opportunities to enhance productivity and operational efficiency for the business unit.

Requirements

Requires an undergraduate degree or technical certificate and proficiency in communication skills. Candidates must have exposure to Unix/Linux, cloud platforms, and incident management practices.

Skills

Unix
Linux
Splunk
Dynatrace
Datadog
Java
Azure
Python
Json
Incident management
Mainframe
Cobol
Sql
ServiceNow
Communication skills
Problem determination

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Unix
Linux
Splunk
Dynatrace
Datadog
CA7
Autosys
Java
Azure App Services
Azure Data Factory
Azure Data Lake Storage
Azure SQL
Python
JSON
AI
Incident Management
z/OS
Mainframe
COBOL
JCL
DFSORT
DB2
IMS
SQL
ITIL
ServiceNow
Technology Solutions
Banking
Application Support

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