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Added 7 mins ago
AW
Software Development Manager, S3 Storage
Amazon Web Services (AWS)
Vancouver, BC
- Full-time
Amazon Simple Storage Service (S3) is storage for the Internet. Through the use of pioneering techniques in storage & computing, customers can reliably store their on Amazon’s proven…
Added 8 mins ago
GC
Credit Analyst
GMS Canada
Nanaimo, BC
- Full-time
Reporting to the Credit Manager, the Credit Analyst focuses on key customer accounts as well as working with the AR team providing support where needed. The shifts are Monday - Friday, and…
Added 8 mins ago
GC
Manufacturing Operations Supervisor
GMS Canada
BC · Manufacturing (SLG)
- Full-time
Assist the General Manager with labor planning, task assignments, and progress monitoring.
Added 8 mins ago
GC
Credit Analyst
GMS Canada
Victoria, BC
- Full-time
Reporting to the Credit Manager, the Credit Analyst focuses on key customer accounts as well as working with the AR team providing support where needed. The shifts are Monday - Friday, and…
Added 8 mins ago
GC
Account Manager
GMS Canada
Regina, SK
- Full-time
Build strong customer relationships through jobsite visits, reliable call backs, follow-up on deliveries.
Added 8 mins ago
GC
Credit Analyst
GMS Canada
Calgary, AB
- Full-time
Reporting to the Credit Manager, the Credit Analyst focuses on key customer accounts as well as working with the AR team providing support where needed. The shifts are Monday - Friday, and…
Added 8 mins ago
KE
BPO Operations Manager
Kelly Education
AB · Canada-Alberta-Customer On-site
- Full-time
Strong leadership, coaching, organization, prioritization, communication, customer-service, and problem-solving skills.
Added 8 mins ago
W
(CAN) Cashier
Walmart
Timmins, ON
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 8 mins ago
Technical Account Manager, Advanced Materials
IMCD Group B.V.
Canada
·Establish connections between customer and Customer Service to ensure day-to-day fulfillment, requests, issues are resolved in a timely/efficient manner
Added 8 mins ago
W
Senior Full Stack Engineer
WeTransact
Montreal, QC
- Full-time
Our process starts with a hands-on exercise for a reason: we care about what you can do, not what your CV says. It’s a practical task based on the kind of work you’d do here, takes about…
Added 23 mins ago
TH
Merchandising Associate: Part Time (TEMP)- COQUITLAM
The Home Depot
Coquitlam, BC
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 23 mins ago
T
Customer Experience Associate
TD
Vancouver, BC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 23 mins ago
T
TD Wealth- Client Service Associate- Private Investment Advice
TD
Quebec, QC
- Full-time
Are you admired for your attention to detail, exacting standards and willingness to help others deliver a legendary customer experience to our high value clients? If so, then get onboard…
Added 38 mins ago
(CAN) Self Checkout Attendant - Part Time
Walmart Canada
Port Elgin, ON
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 38 mins ago
WB
Assistant Manager Sous Chef, Winter Seasonal
Whistler Blackcomb
Whistler, BC
- Temporary
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free…
Added 38 mins ago
WC
(CAN) Associé à la protection des biens
Walmart Canada
Val-d'Or, QC
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 38 mins ago
WC
(CAN) Food Lead Department Manager
Walmart Canada
Dryden, ON
- Full-time
Position Summary...The Food Lead Department Manager supports food area operations by working closely with the Food Assistant Manager to deliver a strong customer experience and efficient…
Added 38 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Hinton, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 38 mins ago
WC
(CAN) Consumables Associate
Walmart Canada
Lloydminster, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 38 mins ago
BA
SERVICE LOT ATTENDANT
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
The Service Lot Attendant provides support at the dealership level by contributing to all areas of the dealership's appearance. The successful candidate will perform general lot…
Added 38 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Lloydminster, AB
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 38 mins ago
WC
(CAN) Pharmacy Intern
Walmart Canada
Bracebridge, ON
- Full-time
Administer, support and represent the core corporate values of Respect for the Individual, Service to our Customer, and Striving for Excellence.
Added 38 mins ago
WC
(CAN) Gérant de rayon leader, marchandise générale
Walmart Canada
Baie-Comeau, QC
- Full-time
…partnership with the General Merchandise and Fashion Assistant Manager and ensure a high level of customer service and while ensuring task…
Added 38 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Lethbridge, AB
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 38 mins ago
WC
(CAN) Consumables Associate
Walmart Canada
Timmins, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.

Manager, Advice Center Coaching Design & Leader Enablement

Toronto, ON, Canada

$96,900 - $136,800 CAD · Full-time

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Job details

Pay: $96,900 - $136,800 CAD
Job type: Full-time
Apply by: Dec 9, 2026
Experience: 7+ years relevant experience
Posting language: English
Posted: Nov 9, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours

35

Line Of Business

Business Management, Strategy & Support

Pay Details

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

KEY ACCOUNTABILITIES

CUSTOMER

Contribute to the strategic direction of the business management function and play a key role in the development and implementation of strategies in support of the overall business strategy
Plan, lead / manage and/or oversee a diverse set of work activities requiring alignment across multiple areas
Lead / manage the integrated implementation of policies / processes / procedures / changes in across multiple functional areas
Provide direction and/or input to complex, wide ranging enterprise or cross-function / business projects/initiatives as a subject matter expert and where necessary participates in identifying, designing and testing solutions and supporting the implementation
Facilitate key discussions and provides thought leadership to executive audience (output is roadmap and/or strategic plan/ deliverables/frameworks/ short to long term goals etc.)
Lead partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management
Work effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing and aligning others as needed

SHAREHOLDER

Adhere to enterprise frameworks and methodologies that relate to business management activities for own area
Actively manage relationships with corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements
Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank
Assess / identify key issues and escalate to appropriate levels and relevant stakeholders where required
Maintain a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite
Ensure business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets).
Participate in cross-functional / enterprise initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations
Lead relevant governance meetings or committees and related deliverables / outcomes
Lead / facilitate and/or implement action/remediation plans to address performance/risk/governance issues

EMPLOYEE / TEAM

Provides thought leadership and/or industry knowledge for own area of expertise
Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency
Work effectively as a team, supporting other members of the team in achieving business objectives and providing client services
Participate in knowledge transfer within the team and business units

BREADTH & DEPTH

Work autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others
Provide seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members
Scope of role may have enterprise impact
Focus on short to medium - term issues (e.g. 6-12 months)
Undertake and complete a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
Oversee and/or independently perform tasks from end to end
Generally reports to a Senior Manager or executive role

Experience & Education

Undergraduate degree
7+ years relevant experience

Who We Are

As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.

TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and refreshingly simple for more than four million customers who count on us.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec Only)

Ce poste n’exige pas la maîtrise d’une langue autre que le français.

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More about this job

Responsibilities

Lead the design and implementation of business strategies, policies, processes, and cross-functional initiatives, providing subject-matter expertise and strategic guidance to leaders. Manage stakeholder relationships, governance, risk and compliance activities, and opportunities to improve team productivity and operational effectiveness.

Requirements

An undergraduate degree and at least seven years of relevant experience are required. The role calls for specialized business management expertise, leadership and stakeholder influence, and the ability to manage complex projects and cross-functional work.

Skills

Strategic Planning
Business Management
Leadership
Coaching Design
Leader Enablement
Project Management
Change Management
Stakeholder Management
Cross-Functional Collaboration
Executive Communication
Risk Management
Regulatory Compliance
Governance
Process Improvement
Problem Solving
Teamwork

Benefits

Health And Well-Being Benefits
Savings And Retirement Programs
Paid Time Off
Banking Benefits And Discounts
Career Development
Reward And Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Business Management
Business Strategy
Strategic Planning
Coaching Design
Leader Enablement
Project Management
Cross-Functional Initiatives
Change Management
Policy Implementation
Process Management
Stakeholder Management
Executive Communication
Subject-Matter Expertise
Risk Management
Regulatory Requirements
Governance
Compliance
Remediation Plans
Operational Efficiency
Productivity Improvement
Financial Controls
Enterprise Frameworks
Team Leadership
Insurance
Banking

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