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Added 7 mins ago
AI
Digital Marketing and Retail Growth Specialist
American Iron & Metal (AIM)
Laval, QC
- Full-time
Our engine runs on purpose, passion, and team spirit. We’re a close-knit and supportive company where your ambitions are also ours. Come ride with us - we promise it will be a rewarding…
Added 7 mins ago
TP
Senior Project Manager, Level II
Toronto Pearson International Airport
Toronto, ON
- Full-time
Reporting to the Program Delivery Leadership team, this position leads the delivery of the assigned projects safely and within scope, schedule and budget. This will include managing,…
Added 7 mins ago
CU
Senior Records Officer
Carleton University
Ottawa, ON
- Other
The Senior Records Officer is knowledgeable on leading effective work teams, office processing standards and functional operations of the Office. The Senior Records Officer ensures that…
Added 7 mins ago
EI
Emergency Planning & Security Specialist - 18 month term
Edmonton International Airport (YEG)
Edmonton, AB
- Contract
Edmonton Airports employs 250-300 employees, offering challenging, rewarding opportunities that allows team members to thrive in what they do. The work culture is known for being open,…
Added 7 mins ago
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Specialist, Reliability
Council on Vertical Urbanism (CVU) - Australia Chapter
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- Full-time
…passion for challenge; and (4) connected beyond borders; we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest,…
Added 7 mins ago
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HSE Advisor
Multiplex
Toronto, ON · North York, ON
- $90,000 to $105,000 CAD / year
- Full-time
Multiplex is a premier construction company with a simple purpose: to construct a better future. As part of our team, you'll have the opportunity to help deliver some of the world's most…
Added 7 mins ago
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Team Leader - Assistance Services- EN
Global Excel Management Inc.
Sherbrooke, QC
- Full-time
As a Team Leader, Assistance Services, you will provide leadership, guidance, and support to members of your team while overseeing the department's daily operations. You will play a key…
Added 7 mins ago
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Facility Manager III
BGIS
Kitchener, ON
- Full-time
Supervise Team Member(s) including directing activities, establishing goals and objectives, performance evaluation and communicating vision for operations and maintenance; supervise…
Added 7 mins ago
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Team Leader - Assistance Services- EN
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- Full-time
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Added 7 mins ago
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Regional Operations Manager
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- Temporary
…multiple locations? Archipelago is seeking an organized, practical operations manager to support the reliable delivery of our fisheries monitoring…
Added 7 mins ago
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Business Development Director
FirstService Residential Canada
Vancouver, BC
- Full-time
Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.
Added 7 mins ago
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Finance - Accountant, Mountain Resorts Division
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- Full-time
…and other brands and lines of business. With more than 10,000 Team Members, we are well known for the quality of our services as well as our ability to bring people together and create…
Added 7 mins ago
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Head of Business Development
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- Full-time
…GTM system and agency partners, including a GTM engineering team, that support the program. Your job is to scale it and make it sharper. You'll lead and grow our BDR team, build the…
Added 7 mins ago
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Engineering Lead
Zaya Care
Remote, Canada
- $160,000 to $200,000 CAD / year
- Full-time
- Remote
…technical decisions, and review the work of other engineers. You’ll lead the engineering team and establish the standards and development practices that allow the team to move quickly…
Added 8 mins ago
National Account Manager (Ontario)
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Mississauga, ON
This seat leads through influence, not headcount. Rather than building a parallel team, you will direct Guardteck's existing Operations Managers, Site Managers and Account Managers toward…
Added 8 mins ago
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Montreal, QC · St Laurent, Quebec
- Full-time
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Added 22 mins ago
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Manger, Project Development - Mining and Metals
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SK · Saskatchewan, Canada
- Full-time
We are seeking a Project Development Manager to join our Mining & Metals team. As a key member of the operations team, you will help strengthen Allnorth’s brand, build lasting client…
Added 22 mins ago
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Housekeeping Operations Manager
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- Full-time
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Added 22 mins ago
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Added 23 mins ago
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Support Specialist
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Added 23 mins ago
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Principal Applied AI Architect
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Toronto, ON · Montreal, QC · Canada - Montreal
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Our Canada Architecture team works on Salesforce’s largest and most complex customers across Canada’s many industries. We don’t stop at showing customers what’s possible; we prove it by…
Added 23 mins ago
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SAP Ariba Lead
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…automation we assist customers improving their Safety, Reliability, Operations and…
Added 23 mins ago
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Manager, Advice Center Performance Strategy
TD
Toronto, ON
- Full-time
Plan, lead / manage and/or oversee a diverse set of work activities requiring alignment across multiple areas
Added 23 mins ago
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Manager, Advice Center Coaching Design & Leader Enablement
TD
Toronto, ON
- Full-time
Plan, lead / manage and/or oversee a diverse set of work activities requiring alignment across multiple areas

Manager, Advice Center Performance Strategy

Toronto, ON, Canada

$94,000 - $132,700 CAD · Full-time

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Job details

Pay: $94,000 - $132,700 CAD
Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours

35

Line Of Business

Business Management, Strategy & Support

Pay Details

$94,000 - $132,700 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

KEY ACCOUNTABILITIES

CUSTOMER

Contribute to the strategic direction of the business management function and play a key role in the development and implementation of strategies in support of the overall business strategy
Plan, lead / manage and/or oversee a diverse set of work activities requiring alignment across multiple areas
Lead / manage the integrated implementation of policies / processes / procedures / changes in across multiple functional areas
Provide direction and/or input to complex, wide ranging enterprise or cross-function / business projects/initiatives as a subject matter expert and where necessary participates in identifying, designing and testing solutions and supporting the implementation
Facilitate key discussions and provides thought leadership to executive audience (output is roadmap and/or strategic plan/ deliverables/frameworks/ short to long term goals etc.)
Lead partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management
Work effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing and aligning others as needed

SHAREHOLDER

Adhere to enterprise frameworks and methodologies that relate to business management activities for own area
Actively manage relationships with corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements
Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank
Assess / identify key issues and escalate to appropriate levels and relevant stakeholders where required
Maintain a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite
Ensure business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets).
Participate in cross-functional / enterprise initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations
Lead relevant governance meetings or committees and related deliverables / outcomes
Lead / facilitate and/or implement action/remediation plans to address performance/risk/governance issues

EMPLOYEE / TEAM

Provides thought leadership and/or industry knowledge for own area of expertise
Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency
Work effectively as a team, supporting other members of the team in achieving business objectives and providing client services
Participate in knowledge transfer within the team and business units

BREADTH & DEPTH

Work autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others
Provide seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members
Scope of role may have enterprise impact
Focus on short to medium - term issues (e.g. 6-12 months)
Undertake and complete a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
Oversee and/or independently perform tasks from end to end
Generally reports to a Senior Manager or executive role

Who We Are

As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.

TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and refreshingly simple for more than four million customers who count on us.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec Only)

Ce poste n’exige pas la maîtrise d’une langue autre que le français.

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More about this job

Responsibilities

Lead the development and implementation of business strategies, plans, and cross-functional initiatives, providing subject-matter expertise and strategic guidance to leaders. Oversee governance, risk, compliance, and performance matters, while identifying opportunities to improve productivity and operational effectiveness.

Requirements

The role calls for seasoned specialized knowledge in business management and the ability to lead complex projects and integrate processes across functional areas. It also requires strong stakeholder influence, strategic communication, and the ability to manage risk, governance, and regulatory alignment.

Skills

Business Strategy
Business Management
Strategic Planning
Project Management
Cross-Functional Leadership
Stakeholder Management
Executive Communication
Change Management
Risk Management
Regulatory Compliance
Governance
Performance Management
Process Improvement
Operational Efficiency
Problem Solving
Teamwork

Benefits

Health and Well-Being Benefits
Savings and Retirement Programs
Paid Time Off
Banking Benefits and Discounts
Career Development
Reward and Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Business Management
Business Strategy
Strategic Planning
Advice Center
Performance Strategy
Cross-Functional Projects
Enterprise Initiatives
Change Management
Policy Implementation
Process Management
Stakeholder Management
Executive Communication
Subject-Matter Expertise
Risk Management
Regulatory Requirements
Governance
Compliance
Remediation Plans
Performance Issues
Operational Efficiency
Productivity Improvement
Financial Controls
Segregation of Duties
Transaction Approvals
Insurance
Banking

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