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Added 9 mins ago
NM
Parts Lead
Nelson Motors and Equipment
Estevan, SK
- Full-time
As a Parts Lead, you will support customers, technicians, and internal teams with accurate parts service while helping coordinate daily workflow, inventory processes, ordering, returns,…
Added 9 mins ago
LH
Care Coordinator
Lifemark Health Group
Petrolia, ON
- $17.6 to $24.54 CAD / hour
- Part-time
Excellent communication (verbal and written) and customer service skills
Added 9 mins ago
L
SalonCentric - Store Manager - Pickering, ON
L'Oréal
Toronto, ON
- Full-time
Ensure exceptional customer satisfaction by providing outstanding sales service, assessing customer needs, and offering information on product features.
Added 9 mins ago
LH
Care Coordinator
Lifemark Health Group
Sarnia, ON
- $17.6 to $24.54 CAD / hour
- Part-time
Excellent communication (verbal and written) and customer service skills
Added 9 mins ago
S
Strategic Accounts Manager
SaskTel
SK · Saskatchewan, Canada
- Full-time
Are you a dynamic sales professional with a passion for technology and a talent for building strong customer relationships? In this unique role at SaskTel, you’ll serve as a Strategic…
Added 9 mins ago
IP
Account Manager - Sales
Integrated Power Services
ON · Ontario, Canada
- $80,000 to $100,000 CAD / year
- Full-time
As an Account Manager, you will be an integral part of our sales team, responsible for sales growth and expanding our customer base. Leveraging your experience and expertise, you will play…
Added 9 mins ago
M
Restaurant Manager
Moxies
Cranbrook, BC
- Full-time
You will assist the General Manager by overseeing assigned shifts; monitors brand standards execution and adherence by directing hourly staff to achieve guest service standards in a clean…
Added 9 mins ago
B
Facility Manager III
BGIS
Montreal, QC
- Full-time
Exemplify Customer Service and Create Memorable Customer Experiences
Added 9 mins ago
S
Marketing Manager - Service Development (Innovation & Growth)
SaskTel
Regina, SK
- Full-time
Works with customers, partners, and customer-facing groups to identify and evaluate new service development opportunities.
Added 9 mins ago
DD
DSW: Sales Associate
DSW Designer Shoe Warehouse
Ajax, ON
- Part-time
As a (Part-time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for…
Added 9 mins ago
B
Facility Manager III
BGIS
Kitchener, ON
- Full-time
Exemplify Customer Service and Create Memorable Customer Experiences
Added 9 mins ago
OW
Oliver Wyman -Commercial Effectiveness and Private Capital Senior Consultant / Associate
Oliver Wyman
Toronto, ON
- Full-time
Product and service offering: bundling and tariff design, ancillary revenue strategy / “add-ons”, own-brand development, customer experience design
Added 9 mins ago
WC
National Accounts Manager
White Cap Canada
Vaughan, ON
- Full-time
…Cap stakeholders to drive sales growth. The National Accounts Manager will own the C-suite relationship, create executive account strategies, secure category program business, and leverage…
Added 9 mins ago
GC
Bilingual Account Manager
Grainger Canada
Montreal, QC
- Full-time
…solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9…
Added 9 mins ago
AC
Full-time International Student Advisor
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
Reporting directly to the Manager of International Student Integration, the incumbent will serve as the key support to registered and current international learners studying at Algonquin…
Added 9 mins ago
K
Area Manager
KidStrong
Saskatoon, SK
- Full-time
The Area Manager is THE subject matter expert for everything KidStrong. You know what 5 star coaching is and looks like. You understand relational sales. You understand child development.…
Added 9 mins ago
D
Team Leader, Home Based Services
DDRC
Calgary, AB
- Full-time
Customer Service and Time Management are a must
Added 9 mins ago
T
Material Coordinator
Thales
Dartmouth, NS
- Full-time
…position works closely with Procurement, Engineering and the Service Delivery team, in addition to other internal departments; while also liaising with external organizations including…
Added 9 mins ago
Continuous Quality Improvement Registered Practical Nurse & UCP Trainer
CareRx
Ottawa, ON
Customer service oriented with excellent interpersonal, communication, service skills
Added 9 mins ago
Production Supervision - Inbound Support Team Leader
Price Industries Limited
Winnipeg, MB
…quote requests, EREQs, invoicing, credits, debits, and other customer service-related activities while driving service excellence and continuous…
Added 9 mins ago
SI
Payroll Manager
Swissport International AG
Montreal, QC · St Laurent, Quebec
- Full-time
Promote a strong culture of accountability, confidentiality, compliance, and customer service within the payroll function.
Added 9 mins ago
PP
Service Technician
Peterbilt Pacific
Prince George, BC
- $46.05 to $51.17 CAD / hour
- Full-time
Remain accountable to the Service Manager and Shop Foreman for all work performed
Added 24 mins ago
CC
Leadership Development Program (British Columbia)
Chick-fil-A Corporate Support Center
BC · British Columbia, Canada
- Full-time
…two different positions: Grand Opening Supervisor and Interim…
Added 24 mins ago
WC
Manager
West Coast Expeditions - Kayak Tours BC
Kyuquot, BC
- Full-time
Role Description The Manager is a full-time, on-site role based in Kyuquot, BC, responsible for overseeing day-to-day operations of the Wilderness Retreat and sea kayaking programs. This…
Added 24 mins ago
N
Customer Service Representative
Nutrien
Falher, AB
- Full-time
Under the direction of the Branch Manager and/or Assistant Manager, monitors accounts receivable, accounts payable, and credit limits

Manager, Advice Center Performance Strategy

Toronto, ON, Canada

$94,000 - $132,700 CAD · Full-time

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Job details

Pay: $94,000 - $132,700 CAD
Job type: Full-time
Apply by: Nov 16, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

Line of Business:

Business Management, Strategy & Support

Pay Details:

$94,000 - $132,700 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

KEY ACCOUNTABILITIES

CUSTOMER

Contribute to the strategic direction of the business management function and play a key role in the development and implementation of strategies in support of the overall business strategy
Plan, lead / manage and/or oversee a diverse set of work activities requiring alignment across multiple areas
Lead / manage the integrated implementation of policies / processes / procedures / changes in across multiple functional areas
Provide direction and/or input to complex, wide ranging enterprise or cross-function / business projects/initiatives as a subject matter expert and where necessary participates in identifying, designing and testing solutions and supporting the implementation
Facilitate key discussions and provides thought leadership to executive audience (output is roadmap and/or strategic plan/ deliverables/frameworks/ short to long term goals etc.)
Lead partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management
Work effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing and aligning others as needed

SHAREHOLDER

Adhere to enterprise frameworks and methodologies that relate to business management activities for own area
Actively manage relationships with corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements
Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank
Assess / identify key issues and escalate to appropriate levels and relevant stakeholders where required
Maintain a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite
Ensure business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets).
Participate in cross-functional / enterprise initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations
Lead relevant governance meetings or committees and related deliverables / outcomes
Lead / facilitate and/or implement action/remediation plans to address performance/risk/governance issues

EMPLOYEE / TEAM

Provides thought leadership and/or industry knowledge for own area of expertise
Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency
Work effectively as a team, supporting other members of the team in achieving business objectives and providing client services
Participate in knowledge transfer within the team and business units

BREADTH & DEPTH

Work autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others
Provide seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members
Scope of role may have enterprise impact
Focus on short to medium - term issues (e.g. 6-12 months)
Undertake and complete a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
Oversee and/or independently perform tasks from end to end
Generally reports to a Senior Manager or executive role

Who We Are:

As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.

TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and refreshingly simple for more than four million customers who count on us.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Ce poste n’exige pas la maîtrise d’une langue autre que le français.

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More about this job

Responsibilities

The manager will contribute to the strategic direction of the business management function and lead the implementation of policies and processes across multiple functional areas. They are responsible for managing relationships with control functions, ensuring regulatory compliance, and providing thought leadership to executive audiences.

Requirements

The role requires seasoned specialized knowledge in business management and the ability to work autonomously on complex, cross-functional projects. Candidates must demonstrate strong leadership skills, the ability to influence stakeholders, and a deep understanding of industry trends and risk management frameworks.

Skills

Strategic planning
Business management
Performance strategy
Risk management
Governance
Stakeholder management
Project management
Financial controls
Regulatory compliance
Thought leadership
Operational efficiency
Data analysis
Process improvement
Change management
Business strategy

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Business Management
Strategy
Performance Strategy
Risk Management
Governance
Financial Controls
Regulatory Requirements
Stakeholder Management
Operational Efficiency
Project Management
Change Management
Strategic Planning
Banking
Insurance
Leadership
Compliance
Process Improvement
Business Strategy
Cross-functional Collaboration
Subject Matter Expert

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