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Added 15 mins ago
Superviseur (e) du Support Client / Customer Support Supervisor
Progitek / Dentitek
Quebec, QC
Full-time
En tant que membre de l’écosystème Valsoft, Progitek opère avec une vision de propriété à long terme axée sur l’excellence opérationnelle, une croissance durable et le succès client.
Added 15 mins ago
Customer Relations & Comment Management Program Manager
HDR
Toronto, ON
Full-time
Participate in proposal development and client presentations.
Added 15 mins ago
Customer Relations & Comment Management Program Manager
HDR
Vancouver, BC
Full-time
Participate in proposal development and client presentations.
Added 15 mins ago
Customer Relations & Comment Management Program Manager
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Full-time
Participate in proposal development and client presentations.
Added 15 mins ago
Customer Relations & Comment Management Program Manager
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Added 15 mins ago
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Added 16 mins ago
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Bilingual (EN/FR) Claims Examiner
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$45,000 to $50,000 CAD / year
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Added 31 mins ago
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$85,000 to $100,000 CAD / year
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Manager, Business Application Management

London, ON, Canada
Toronto, ON, Canada

Pay: $96,900 - $136,800 CAD
Job type: Full-time
Apply by: Oct 12, 2026
Posting language: English
Posted: Sep 29, 2026

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Applications open in a new tab.

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Enterprise Enabling Functions

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Manager, Business Application Management

Transform the Employee Experience Through Technology

Are you passionate about leveraging technology to simplify work, improve experiences, and drive meaningful business outcomes? Do you thrive at the intersection of people, process, and technology? If so, we have an exciting opportunity to lead a talented team responsible for one of the most critical technology ecosystems in the organization.

As Manager, Business Application Management, you will lead a team of Business Application Analysts responsible for supporting and enhancing our HR Technology landscape, with a primary focus on Workday. This is more than a technology leadership role. It is an opportunity to shape how thousands of employees interact with HR services, influence strategic transformation initiatives, and deliver solutions that improve the colleague experience from hire to retire.

You will collaborate with business leaders, technology partners, vendors, and product teams to ensure our HR platforms are stable, innovative, secure, and positioned to meet the evolving needs of the organization. As a people leader, you will coach, develop, and inspire a high-performing team while fostering a culture of continuous improvement, innovation, and delivery excellence.

What You'll Do

Lead and develop a team of Business Application Analysts responsible for supporting and evolving our HR Technology ecosystem.
Drive the strategic roadmap and day-to-day management of Workday and related HR technologies.
Partner with HR, Payroll, Total Rewards, Talent, Employee Experience, and Technology stakeholders to identify opportunities for improvement and innovation.
Balance operational excellence with strategic transformation initiatives, ensuring systems remain stable while delivering meaningful enhancements.
Prioritize and manage a diverse portfolio of enhancements, projects, regulatory updates, and continuous improvement initiatives.
Champion employee-centric design and help create intuitive, efficient, and scalable HR experiences.
Build strong relationships with business partners and vendors to influence outcomes and maximize solution value.
Foster a culture of continuous learning, accountability, collaboration, and innovation across your team.
Monitor industry trends and emerging capabilities in HR technology, AI, automation, and digital employee experience.

What We're Looking For

Proven leadership experience managing technical, business systems, or application support teams.
Experience supporting, implementing, or enhancing Workday solutions across HCM, Payroll, Benefits, Time Tracking, Absence, Compensation, Talent, or related modules.
Strong understanding of HR processes and the role technology plays in enabling exceptional employee experiences.
Demonstrated ability to build trusted partnerships and influence stakeholders across business and technology teams.
Experience leading both operational support and strategic transformation initiatives.
Strong analytical, problem-solving, prioritization, and decision-making skills.
Exceptional communication and relationship management capabilities.
Passion for coaching and developing talent while fostering an inclusive and engaged team environment.

Why Join Us?

This is an opportunity to make a real impact.

You'll lead a team at the center of our HR technology transformation, helping shape the tools and experiences used by employees every day. You'll have the opportunity to influence strategy, drive innovation, and solve meaningful challenges while working alongside talented professionals who are passionate about using technology to improve how people work.

If you're energized by leading people, modernizing HR technology, and delivering solutions that make a difference, we'd love to hear from you.

Make your mark. Lead with impact. Transform the future of HR technology.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Lead and develop a team of Business Application Analysts to support and evolve the HR technology ecosystem, with a primary focus on Workday. Partner with cross-functional stakeholders to drive strategic transformation initiatives while ensuring operational stability and continuous improvement.

Requirements

Requires proven leadership experience in managing technical or business systems teams and deep expertise in Workday modules such as HCM, Payroll, and Benefits. Candidates must demonstrate strong analytical, communication, and stakeholder management skills to influence business outcomes.

Skills

Workday
HR Technology
Team Leadership
Strategic Planning
Project Management
Stakeholder Management
Payroll
Benefits Administration
Talent Management
Process Improvement
Change Management
Analytical Skills
Problem Solving
Communication
Relationship Management
Coaching

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Workday
HCM
Payroll
Benefits
Time Tracking
Absence Management
Compensation
Talent Management
HR Technology
Strategic Roadmap
Operational Excellence
Digital Employee Experience
AI
Automation
Stakeholder Engagement
Vendor Management
Continuous Improvement
Financial Services
Banking

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