Find work in Canada.

325,200 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
Store Manager - Designate - Swords
Halfords
City of Saint John, New Brunswick
…management team, assisting local stores within your area. You’ll lead in-store teams with encouragement and motivation, leveraging your leadership experience while receiving top-notch…
Added 2 mins ago
Deputy Manager - Designate - Carrickmines
Halfords
City of Saint John, New Brunswick
…management team across local stores in your area. You will lead in-store teams through encouragement and motivation while receiving comprehensive training to prepare for your permanent role…
Added 16 mins ago
Customer Support Services Supervisor - RRP Program
General Dynamics Land Systems–Canada
London, ON
Full-time
Manages Customer expectations, evaluates, and determines requirements
Added 16 mins ago
Chief Financial Officer (CFO) Strategic Business Executive
Grey Eagle Resort & Casino
Calgary, AB
Full-time
Minimum 10 years progressive financial leadership experience.
Added 16 mins ago
Sr. Specialist, Digital Operations (12 month contract)
The Home Depot Canada
Toronto, ON
Full-time
As a member of the Media team, this candidate will report directly to the Lead, Digital Operations & Automation
Added 16 mins ago
SPÉCIALISTE PRINCIPAL, EXPLOITATION NUMÉRIQUE – CAN
The Home Depot Canada
Toronto, ON
Full-time
As a member of the Media team, this candidate will report directly to the Lead, Digital Operations & Automation
Added 16 mins ago
Auto Sales Consultant - Volkswagen
The Jim Pattison Auto Group
Surrey, BC
…entire vehicle purchase journey, while delivering a premium customer experience aligned with the Volkswagen…
Added 46 mins ago
Manager, Technical Program Management
CNN
Ottawa, ON · Kanata, ON
Full-time
CNN Digital is seeking an experienced Manager, Technical Program Management to lead program management for our Revenue & Growth vertical. This role is responsible for managing a team of…
Added 46 mins ago
People Operations Manager (Bilingual French/English)
Discuss
Canada
Full-time
…two companies named a Leader in the Forrester Wave Q1 2026 Experience Research Platforms Report. Discuss has earned top rankings by G2 for Best Results, Customer Relationships, Usability,…
Added 46 mins ago
Campus Director
MSM Unify
Vancouver, BC
Full-time
…accountable for regulatory compliance, academic delivery, student experience, and campus performance. The role serves as College's primary institutional contact with the Private Training…
Added 46 mins ago
Principal Analyst, Power Markets – Long-Term Forecasting - 26150DD
Enverus
Calgary, AB
Full-time
Independently lead a 45-minute call with a hedge fund PM debating whether to short an IPP based on your view of the next capacity auction.
Added 1 hour ago
Digital Marketing Coordinator
w2Foresight
MB · Back, MB
Full-time
Experience with database marketing, email marketing, lead nurturing and marketing automation. The ideal candidate will have exposure to marketing automation platforms
Added 1 hour ago
Guest Experience Lead | Woodgrove Nanaimo (open availablity a must )
lululemon
BC · British Columbia, Canada
Full-time
The Guest Experience Lead is responsible for ensuring all guests (i.e., customers) receive a quality in-store experience. They do this by overseeing or providing technical product education…
Added 1 hour ago
Recruitment Coordinator
Stepwest
Vancouver, BC
Full-time
Experience using CRM platforms such as HubSpot or similar customer relationship management systems
Added 2 hours ago
Retail Manager - North Bay
The Beer Store
North Bay, ON
Full-time
…our Retail Stores, Distribution Centres, Draught Services, Customer Experience Centre, and our Corporate Office, we form one large team that is passionate about the beer business. The Beer…
Added 2 hours ago
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Saskatoon, SK
Full-time
…also take charge of the procurement process with the end user/customer and lastly watch our equipment perform as designed once installed and the project is complete. I also love the growth…
Added 2 hours ago
Technical Sales Intern- Mississauga
Captiveaire - Region 114 Western PA
Mississauga, ON
Volunteer
…operational in the field. This internship was a truly unique experience, as from the first day you have a real impact on the customers you serve. Your success is directly tied to the…
Added 2 hours ago
Executive Chef
Marriott International
Toronto, ON
Full-time
Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions.…
Added 2 hours ago
Aviation Security Specialist
ASP Incorporated
Mississauga, ON
Full-time
A.S.P. Incorporated has provided security and customer service solutions for over 20 years to Canadian clients. We employ over 2000 employees and are a subsidiary of ICTS EUROPE, which is…
Added 2 hours ago
Head of Legal & Compliance
Mecka
Richmond Hill, ON
$150,000 to $175,000 CAD / year
Full-time
Internal governance: Create usable policies for data access, vendor handling, employee access, customer data, deployment data, and audit readiness.
Added 3 hours ago
Gestionnaire de comptes clés, Unité d’affaires Animaux de compagnie – Santé animale / Key Account Manager, Companion Animal Business Unit - Animal Health
Merck
Hamilton, ON · Barrie, ON · Kingston, ON · London, ON · Toronto, ON · Kirkland, QC · Pointe-Claire, QC · Montreal, QC · Sherbrooke, QC · Penticton, BC · Edmonton, AB · Calgary, AB
Full-time
Expérience solide en marketing et/ou en vente de produits de santé animale, ou expérience équivalente en gestion de comptes clés, formation, développement de stratégies ou mise en œuvre…
Added 3 hours ago
Co-Foreman
Mount Valley Foundation Services
Sherwood Park, AB
Full-time
…side‑by‑side with an experienced Foreman, you’ll learn how to lead crews, manage daily jobsite operations, and uphold our standards for quality, safety, and customer satisfaction. With…
Added 3 hours ago
Solutions Delivery Manager
Trackunit
London, ON
Full-time
You’ll partner with Commercial, Sales Engineering, Customer Success, Professional Services, IoT Services, Product, and Engineering. These relationships give you the opportunity to connect…
Added 3 hours ago
Sales Executive
Roomnexa Technologies
Field, ON
Full-time
Coordinate with onboarding and customer success to ensure post-sale continuity and timely go-live.
Added 3 hours ago
Active Living Manager - 14 month contract
COGIR Real Estate
Burlington, ON
Full-time
…our residents? Does motivating a team and delivering superior customer service excite you? Do you have experience and passion for inspiring and motivating adults to lead a life of…

Manager, Customer Experience

Brampton, ON, Canada

Pay: $59,500 - $84,000 CAD
Job type: Part-time
Apply by: Oct 13, 2026
Experience: · Undergraduate degree and/or over 3 years of relevant work experience
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Work Location:

Brampton, Ontario, Canada

Hours:

18.75

Line of Business:

Personal & Commercial Banking

Pay Details:

$59,500 - $84,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Is it fun for you to connect with people from different walks of life and make lasting connections? Do you thrive in providing dynamic leadership to ensure seamless and impactful customer experience? If so, then apply with us today for the position of Manager Customer Experience and offer your expertise in creating meaningful and memorable customer experiences.

In this role, you would:

· Mentor a team by showcasing exceptional experiences in every customer interaction and achieving operational excellence, and personal development objectives.

· Meet customer demands and compliance requirements by maintaining employee scheduling and ensuring all policies, procedures and guidelines of conduct are followed

· Collaborate with One TD partners to help all customers in a way that suit their needs best

· Support the frontline staff in resolving complaints as per customer problem resolution guidelines; encourage senior team members to act as a point of escalation and take personal ownership as required

· Coach the team on advice-giving and customer conversation strategies and tactics to improve and promote a legendary customer experience

· Lead the team to monitor workflows, prioritize tasks and assign duties while resolving and improving operational issues

· Administer complex daily branch administrative duties

· Maintain customer facing areas of the branch as per premises, marketing, and regulatory guidelines

· Lead a high performing team by providing ongoing performance feedback and ensuring their performance management activities are undertaken and completed

· Help build a fair, positive and equitable environment by promoting team effectiveness, maintaining a positive attitude and improving knowledge of emerging industry trends and programs constantly

Job Requirements:

· Undergraduate degree and/or over 3 years of relevant work experience

· Sound knowledge of processes management, business and operational functions including banking solutions and concepts

· Proficiency in software tools including MS Office, and internet application

· Tactful and diplomatic communicator able to exchange ideas and information with customers, partners and management in a concise and logical way

· A go-getter with strong organizational, planning and time management skills

· A dynamic leader with strong influential skills to work expertly with customers and employees in a fast-paced work environment

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Apply About employer

More about this job

Responsibilities

The Manager, Customer Experience is responsible for leading and mentoring a frontline team to deliver exceptional customer service and achieve operational excellence. They oversee daily branch administrative duties, manage employee scheduling, and ensure compliance with all bank policies and regulatory guidelines.

Requirements

Candidates must possess an undergraduate degree and/or over 3 years of relevant work experience in banking or operational management. Strong leadership, communication, and organizational skills are required to effectively manage teams and resolve customer issues in a fast-paced environment.

Skills

Customer experience
Team leadership
Process management
Operational excellence
Performance management
Banking solutions
Conflict resolution
Coaching
Communication
Organizational skills
Time management
MS Office
Strategic planning
Regulatory compliance
Relationship management

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Management
Operations
Compliance
Performance Management
Mentoring
Financial Services
Branch Administration
MS Office
Process Management
Leadership
Conflict Resolution
Strategic Coaching
Regulatory Guidelines
Relationship Building
Operational Excellence
Workflow Monitoring
Time Management
Planning

Report this job