Find work in Canada.

326,378 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
Senior Security Engineer - Cloud Security
PagerDuty
Toronto, ON
Full-time
Partner closely with our AppSec and GRC teams - aligning platform controls with secure-development needs and translating hardening, identity, and encryption work into audit and compliance…
Added 11 mins ago
RQ00798 and RQ00799 - Senior Software Developer - Full Stack
Amyantek
Toronto, ON · Greater Toronto Area, Canada
Contract
Collaborates with business and technical inter-divisional staff and professional services to deliver and sustain API development and integration solutions through the life cycle and reports…
Added 11 mins ago
General Manager
Blackhawk Talent
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
$100,000 to $150,000 CAD / year
Full-time
We are seeking a highly entrepreneurial General Manager to take ownership of a rapidly growing portfolio of consumer brands across e-commerce and retail channels. This is a hands-on…
Added 11 mins ago
Product Manager
Robert Half
Mississauga, ON
$85,000 to $95,000 CAD / year
Full-time
We are seeking a Product Manager for our client, a growing organization in the industrial electronics and automation space. This is an exciting opportunity for an early-career engineer who…
Added 11 mins ago
Senior Program Manager
ecobee
Toronto, ON
Full-time
The Senior Program Manager leads cross-functional delivery of product development initiatives, including new product introductions, cost reduction, technology integration, and lifecycle…
Added 11 mins ago
Legal Manager
ZenaTech Inc.
Toronto, ON
Full-time
…business applications. Since 2017, the company has leveraged its software development expertise and expanded its drone design and manufacturing capabilities through ZenaDrone to innovate…
Added 11 mins ago
Senior Manager Project Controls
McDermott International, Ltd
Squamish, BC
Full-time
The Senior Manager Project Controls requires an in-depth understanding of Project Controls concepts, theories, principles, and basic knowledge of other related disciplines. The Senior…
Added 11 mins ago
AI Platform Engineering Specialist
TMC Canada
Montreal, QC
Full-time
Our mission is to develop a firmwide Artificial Intelligence (AI) Development Platform that aligns with the firm’sTechnology principles and drives efficiency, consistency, controls,…
Added 11 mins ago
Sales Account Manager
Vancouver Restaurant Supply
Vancouver, BC
Full-time
Role Description The Sales Account Manager is a full-time, on-site, on-road, role based in Vancouver, BC, responsible for managing and growing a portfolio of foodservice and hospitality…
Added 12 mins ago
Superviseur (e) du Support Client / Customer Support Supervisor
Valsoft Corporation
Remote, Canada
Full-time · Remote
Added 12 mins ago
Superviseur (e) du Support Client / Customer Support Supervisor
Valsoft Corporation
Remote, Canada
Full-time · Remote
Added 12 mins ago
Nurse 2 - Ophthalmology
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 12 mins ago
Education Consultant (Education Officer 3)
The Government of Nova Scotia
Halifax, NS
Reporting to the Manager, Program Standards, the Education Consultant provides leadership and direction for the development, implementation and continuous improvement of a portfolio of…
Added 12 mins ago
Technical Product Manager I
Bell
Toronto, ON
Reporting to the Senior Technical Product Manager, the Manager, Roaming (Product and Services) is responsible for the product ownership, development, launch, and lifecycle management of…
Added 12 mins ago
System Technologist, Process Controls
Lactalis
Brampton, ON
…AC drives, operator interfaces, SCADA and plant management software and all plant process networks along with the Instrumentation Supervisor. Work priorities are based on incoming…
Added 26 mins ago
Senior Project Manager - Team Lead
WSP in Canada
Lethbridge, AB
Full-time
WSP is seeking a strategic, client-focused Senior Project Manager – Team Lead to lead and grow a team of design and field professionals.This high-impact leadership role is accountable for…
Added 27 mins ago
Senior Program Manager
Generac Power Systems
Toronto, ON · Canada - Toronto
Full-time
The Senior Program Manager leads cross-functional delivery of product development initiatives, including new product introductions, cost reduction, technology integration, and lifecycle…
Added 27 mins ago
Manager, Financial Crimes Oversight Testing
Royal Bank of Canada
Toronto, ON
Full-time
…effectiveness testing and related working papers, issue identification, development and validation of issue action plans, and aiding in the formulation of the executive…
Added 27 mins ago
Administrative Assistant II - Medical, Arthritis Program Low Back
University Health Network
Toronto, ON
Full-time
…with the team to support the delivery of patient care, the development and delivery of educational materials, webinars, online and onsite training, and be a primary point of contact for the…
Added 27 mins ago
Clinical Electrophysiology Technologist, Cardiac Device/Pacemaker
University Health Network
Toronto, ON
Full-time
Participation with implantation of devices, laser lead extractions and running analyzer hardware/software
Added 27 mins ago
Project Manager, Transportation Infrastructure
Chandos
Calgary, AB
Full-time
Chandos is seeking a Project Manager to lead the successful delivery of complex transportation infrastructure projects throughout Western Canada.
Added 42 mins ago
Finance Supervisor
Sysco Canada Inc.
AB · Alberta, Canada
Full-time
Support and mentor finance associates, providing ongoing training, feedback, and performance evaluations to foster their professional development.
Added 42 mins ago
Tax Manager
Accountor CPA
Calgary, AB
Full-time
We are seeking an experienced Tax Manager to join our growing accounting and tax practice.
Added 42 mins ago
Operations Coordinator
New Market Funds
Vancouver, BC
$75,000 to $85,000 CAD / year
Full-time
New Markets is a multi-fund impact investment fund manager dedicated to creating lasting benefits for communities across Canada. Our mission is to deliver investment opportunities, in the…
Added 42 mins ago
Manager – Business Technology/ Directeur, Système de gestion
Maples Group
Montreal, QC
Full-time
The Manager – Business Technology reports to the Senior Manager – Business Technology and is responsible for a team of business systems analysts that define the business systems strategy…

Manager, Customer Experience

Brampton, ON, Canada

Pay: $59,500 - $84,000 CAD
Job type: Part-time
Apply by: Oct 13, 2026
Experience: · Undergraduate degree and/or over 3 years of relevant work experience
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Work Location:

Brampton, Ontario, Canada

Hours:

18.75

Line of Business:

Personal & Commercial Banking

Pay Details:

$59,500 - $84,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Is it fun for you to connect with people from different walks of life and make lasting connections? Do you thrive in providing dynamic leadership to ensure seamless and impactful customer experience? If so, then apply with us today for the position of Manager Customer Experience and offer your expertise in creating meaningful and memorable customer experiences.

In this role, you would:

· Mentor a team by showcasing exceptional experiences in every customer interaction and achieving operational excellence, and personal development objectives.

· Meet customer demands and compliance requirements by maintaining employee scheduling and ensuring all policies, procedures and guidelines of conduct are followed

· Collaborate with One TD partners to help all customers in a way that suit their needs best

· Support the frontline staff in resolving complaints as per customer problem resolution guidelines; encourage senior team members to act as a point of escalation and take personal ownership as required

· Coach the team on advice-giving and customer conversation strategies and tactics to improve and promote a legendary customer experience

· Lead the team to monitor workflows, prioritize tasks and assign duties while resolving and improving operational issues

· Administer complex daily branch administrative duties

· Maintain customer facing areas of the branch as per premises, marketing, and regulatory guidelines

· Lead a high performing team by providing ongoing performance feedback and ensuring their performance management activities are undertaken and completed

· Help build a fair, positive and equitable environment by promoting team effectiveness, maintaining a positive attitude and improving knowledge of emerging industry trends and programs constantly

Job Requirements:

· Undergraduate degree and/or over 3 years of relevant work experience

· Sound knowledge of processes management, business and operational functions including banking solutions and concepts

· Proficiency in software tools including MS Office, and internet application

· Tactful and diplomatic communicator able to exchange ideas and information with customers, partners and management in a concise and logical way

· A go-getter with strong organizational, planning and time management skills

· A dynamic leader with strong influential skills to work expertly with customers and employees in a fast-paced work environment

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Apply About employer

More about this job

Responsibilities

The Manager, Customer Experience is responsible for leading and mentoring a frontline team to deliver exceptional customer service and achieve operational excellence. They oversee daily branch administrative duties, manage employee scheduling, and ensure compliance with all bank policies and regulatory guidelines.

Requirements

Candidates must possess an undergraduate degree and/or over 3 years of relevant work experience in banking or operational management. Strong leadership, communication, and organizational skills are required to effectively manage teams and resolve customer issues in a fast-paced environment.

Skills

Customer experience
Team leadership
Process management
Operational excellence
Performance management
Banking solutions
Conflict resolution
Coaching
Communication
Organizational skills
Time management
MS Office
Strategic planning
Regulatory compliance
Relationship management

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Management
Operations
Compliance
Performance Management
Mentoring
Financial Services
Branch Administration
MS Office
Process Management
Leadership
Conflict Resolution
Strategic Coaching
Regulatory Guidelines
Relationship Building
Operational Excellence
Workflow Monitoring
Time Management
Planning

Report this job