Find work in Canada.

324,954 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 mins ago
PRODUCER
Gonez Media
Toronto, ON
Full-time
At GMI, we champion innovation, authenticity, and creativity. Our team is collaborative, ambitious, and deeply committed to elevating voices and stories that reflect the real Canada.
Added 13 mins ago
Service Automation Technician
Epiroc
Saskatoon, SK
Full-time
…support each other’s abilities to offer solutions. Together, we lead the way to make mining and construction more…
Added 13 mins ago
Veterinarian, General Practice - Alta Vista Animal Hospital
VCA Animal Hospitals
Ottawa, ON
Full-time
…Veterinary Centre. Supported by a close-knit family of 160 team members and 30 collaborative doctors, you’ll have access to advanced diagnostic tools, dedicated technical support, and…
Added 13 mins ago
Client Care Coordinator, Medical Oncology, Central Victoria Veterinary Hospital
VCA Animal Hospitals
Victoria, BC
Full-time
Central Victoria Veterinary Hospital is welcoming a Medical Oncology Coordinator to join our Medical Oncology team.
Added 13 mins ago
(CAN) Gérant du service à la clientèle
Walmart Canada
Sainte-Agathe-des-Monts, QC
Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 13 mins ago
Customer Service Manager - FULL TIME
Walmart Canada
Amherst, NS
$15 CAD / hour
Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 13 mins ago
Senior Electrical Engineer, Power Systems
EAMEC CANADA INC.
Calgary, AB
Full-time
We are seeking a highly skilled and motivated Senior Electrical Engineer to join our team. In this role, you will lead electrical system reliability projects for the energy industry,…
Added 13 mins ago
Overnight Lead Department Manager
Walmart Canada
Whitchurch-Stouffville, ON
Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 13 mins ago
Contrôleur Financier / Financial Controller
Scalian
Montreal, QC
Full-time
Lead the annual budget and rolling forecast processes, ensuring robust assumptions, timely submissions, and clear identification of risks and opportunities.
Added 13 mins ago
(CAN) Front End Assistant Manager
Walmart Canada
Longueuil, QC
Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 14 mins ago
Regional Lead - East & West
EnVision Consultants Ltd.
Pickering, ON · Hamilton, ON
Full-time
Regional Lead – West, based out of our Stoney Creek office, serving the Hamilton, Niagara, and surrounding markets; and,
Added 14 mins ago
Account Manager
Barricades and Signs
Rocky View No 44, AB · Rocky View County, AB
Full-time
As a member of the sales team, the Account Manager will be responsible for outside sales, business development, and account management with a focus on growing sales through existing clients…
Added 14 mins ago
Senior Digital Marketing Manager
Church & Dwight Co., Inc.
Mississauga, ON
Full-time
Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and…
Added 14 mins ago
Finance Manager, Supply Chain Operations
Church & Dwight Co., Inc.
Mississauga, ON
Full-time
As a trusted advisor to Supply Chain leadership and Operations Finance teams, you will lead financial reporting processes, develop analytical tools and capabilities, and provide actionable…
Added 14 mins ago
Sterility Assurance Lead - Day shift (Monday to Friday 8:00-17:30)
Baxter International Inc.
Mississauga, ON
Full-time
The Quality function values both working together as a team and independently. We draw energy from working in a plant or an office where there are opportunities to collaborate. As the…
Added 14 mins ago
Senior Manager, Forecasting
AstraZeneca
Mississauga, ON · Canada - Mississauga
Full-time
…Insights - Oncology Business Excellence organization, an inclusive team that partners with the US Oncology commercial organization to drive strategic decisions by providing objective,…
Added 14 mins ago
Senior Programmer/Database Administrator - Initiatives/Opportunities
Fanshawe Toronto@ILAC
London, ON
Full-time
Accountable for programmer compliance in documenting activity, changes, and tasks in application life cycle management tools (ie. Team Foundation Server)
Added 14 mins ago
Senior Registered Electrical Engineer - Nuclear Power
Black & Veatch Family of Companies
Markham, ON
…ensuring project teams delegate appropriate tasks to lower level team members to develop depth of project execution staff. Reviews lower level engineering work or assignments. Is…
Added 14 mins ago
Supervisor, Warehouse
DSV
Bolton, ON
PRIMARY INTERACTIONS: The primary interaction will be working with the management team, Team Lead, Inventory Controller and Warehouse Operator.
Added 14 mins ago
Advertising Sales Consultant
Acadia Broadcasting
Halifax, NS
Full-time
Acadia Broadcasting is looking for a Advertising Consultant to join our Halifax team and represent our local brands: Country 103.5, Surge 105 and Your Halifax Now.
Added 14 mins ago
Enterprise Account Executive
HP
Mississauga, ON
Full-time
You will lead the development and execution of account strategies, working closely with internal teams, and the full pod team to ensure clients receive the best possible service and support…
Added 14 mins ago
General Production
Jeld-Wen Inc.
Woodbridge, ON
JELD-WEN is currently seeking a General Production to join our growing team.
Added 14 mins ago
RevOps Manager
Appear
Toronto, ON
Full-time
<li>Design and maintain account and lead segmentation models that reflect our multiple GTM motions, ensuring each segment is routed and worked correctly.</li>
Added 29 mins ago
Architecte de solutions PLM/PLM Solution Architect
Capgemini
Montreal, QC
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies…
Added 29 mins ago
Lead Data Engineer
Capgemini
Toronto, ON
The role involves leading and managing a team of data engineers, defining and executing the data engineering strategy, and ensuring the effective delivery of data solutions. They provide…

Manager, Customer Experience

Brampton, ON, Canada

Pay: $59,500 - $84,000 CAD
Job type: Part-time
Apply by: Oct 13, 2026
Experience: · Undergraduate degree and/or over 3 years of relevant work experience
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Work Location:

Brampton, Ontario, Canada

Hours:

18.75

Line of Business:

Personal & Commercial Banking

Pay Details:

$59,500 - $84,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Is it fun for you to connect with people from different walks of life and make lasting connections? Do you thrive in providing dynamic leadership to ensure seamless and impactful customer experience? If so, then apply with us today for the position of Manager Customer Experience and offer your expertise in creating meaningful and memorable customer experiences.

In this role, you would:

· Mentor a team by showcasing exceptional experiences in every customer interaction and achieving operational excellence, and personal development objectives.

· Meet customer demands and compliance requirements by maintaining employee scheduling and ensuring all policies, procedures and guidelines of conduct are followed

· Collaborate with One TD partners to help all customers in a way that suit their needs best

· Support the frontline staff in resolving complaints as per customer problem resolution guidelines; encourage senior team members to act as a point of escalation and take personal ownership as required

· Coach the team on advice-giving and customer conversation strategies and tactics to improve and promote a legendary customer experience

· Lead the team to monitor workflows, prioritize tasks and assign duties while resolving and improving operational issues

· Administer complex daily branch administrative duties

· Maintain customer facing areas of the branch as per premises, marketing, and regulatory guidelines

· Lead a high performing team by providing ongoing performance feedback and ensuring their performance management activities are undertaken and completed

· Help build a fair, positive and equitable environment by promoting team effectiveness, maintaining a positive attitude and improving knowledge of emerging industry trends and programs constantly

Job Requirements:

· Undergraduate degree and/or over 3 years of relevant work experience

· Sound knowledge of processes management, business and operational functions including banking solutions and concepts

· Proficiency in software tools including MS Office, and internet application

· Tactful and diplomatic communicator able to exchange ideas and information with customers, partners and management in a concise and logical way

· A go-getter with strong organizational, planning and time management skills

· A dynamic leader with strong influential skills to work expertly with customers and employees in a fast-paced work environment

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Apply About employer

More about this job

Responsibilities

The Manager, Customer Experience is responsible for leading and mentoring a frontline team to deliver exceptional customer service and achieve operational excellence. They oversee daily branch administrative duties, manage employee scheduling, and ensure compliance with all bank policies and regulatory guidelines.

Requirements

Candidates must possess an undergraduate degree and/or over 3 years of relevant work experience in banking or operational management. Strong leadership, communication, and organizational skills are required to effectively manage teams and resolve customer issues in a fast-paced environment.

Skills

Customer experience
Team leadership
Process management
Operational excellence
Performance management
Banking solutions
Conflict resolution
Coaching
Communication
Organizational skills
Time management
MS Office
Strategic planning
Regulatory compliance
Relationship management

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Management
Operations
Compliance
Performance Management
Mentoring
Financial Services
Branch Administration
MS Office
Process Management
Leadership
Conflict Resolution
Strategic Coaching
Regulatory Guidelines
Relationship Building
Operational Excellence
Workflow Monitoring
Time Management
Planning

Report this job