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Added 2 mins ago
SR
Class 1 Driver
Sunbelt Rentals, Inc.
Saint John, NB
- Full-time
Related experience may include: Long Haul Driver, Heavy Haul Driver, Lowboy Driver, Equipment Driver, Equipment Operator, Owner-Operator, Delivery Driver
Added 16 mins ago
VB
Assistant Controller (18-Month Contract)
Vaco by Highspring
Toronto, ON
- $155,000 to $175,000 CAD / year
- Contract
Process owner for consolidation, external financial reporting and disclosure key SOx controls, including ensuring receipt of all management sub certifications.
Added 16 mins ago
W
Technical Procurement
Webuild
Toronto, ON
- Full-time
Prepare supply chain and procurement plans required as part of owner submissions
Added 18 mins ago
D
Product Owner, Product management
Desjardins
Montreal, QC
- Full-time
As Product Owner, Product management, you will represent the voice of the client in projects and be responsible for the member/client experience. You will consistently prepare a range of…
Added 18 mins ago
C
Relationship Manager, Commercial Banking
CIBC
Grande Prairie, AB
- Full-time
You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
Added 18 mins ago
CB
Estimator - Intermediate/Senior (CB)
Clark Builders
Edmonton, AB
- Full-time
Lead review meetings with owner, architect, and engineer related to Preconstruction phase.
Added 18 mins ago
License Owner, Toronto
Stranger Soccer
Toronto, ON
Stranger Soccer is expanding globally and is looking for a License Owner to launch and grow Stranger Soccer in Toronto.
Added 32 mins ago
NF
Sales Representative - White Oaks Mall
Neo Financial
London, ON
- $20 CAD / hour
- Contract
…Regardless of role, every team member is expected to think like an owner and make decisions that move the business…
Added 32 mins ago
F
Credit Investment Analyst
Float
Remote, Canada
- $70,000 to $85,000 CAD / year
- Full-time
- Remote
At Float, everyone is an owner, bringing their unique perspective to our team and product. Your voice is important, and we take having a culture based on feedback seriously. We openly share…
Added 32 mins ago
AI Product Management Coach
Capco
Toronto, ON
Coach and enable client teams to develop strong AI product management and Product Owner capabilities.
Added 46 mins ago
AT
5 Ton Delivery Driver
Armour Transportation Systems
Dartmouth, NS
- Full-time
Career Advancement – We offer opportunities to grow within the company and become an owner operator down the line.
Added 46 mins ago
W
Planner
Webuild
Toronto, ON
- Full-time
…drives indirect costs, cash flow, resource planning and the owner's evaluation of the bid, so this role sits at the centre of the tender…
Added 46 mins ago
SS
License Owner, Toronto
Stranger Soccer
Toronto, ON
- Full-time
Stranger Soccer is expanding globally and is looking for a License Owner to launch and grow Stranger Soccer in Toronto.
Added 46 mins ago
IG
Instrumentation & Controls Engineer
Insight Global
Regina, SK · Greater Regina Metropolitan Area
- Contract
Reporting to the Lead I&C Engineer, this individual will act as part of the owner's engineering team, providing technical oversight of engineering, design, automation, and instrumentation…
Added 46 mins ago
BS
Tire and Wheel Engineer
Bartech Staffing
Mississauga, ON
- $80,000 to $100,000 CAD / year
- Contract
Serve as the technical owner for Tire & Wheel equipment and automation.
Added 46 mins ago
RH
Accounting Technician
Robert Half
AB · Edmonton, AB
- $65,000 to $72,000 CAD / year
- Full-time
Prepare Compilation and Notice to Reader engagements for a diverse portfolio of owner-managed and private company clients
Added 46 mins ago
RH
Staff Accountant
Robert Half
Burlington, ON
- $65,000 to $75,000 CAD / year
- Full-time
The successful candidate will work directly with small to mid-sized businesses, owner-managed companies, and individuals, gaining exposure to corporate accounting, year-end engagements, and…
Added 46 mins ago
W
Proposal Coordinator (RFQ)
Webuild
Toronto, ON
- Full-time
…final submission is clear, polished and fully responsive to the owner's…
Added 46 mins ago
W
Indirect Costs Estimator
Webuild
Toronto, ON
- Full-time
Coordinate design management, third-party review, and owner/consortium interface costs
Added 46 mins ago
D|
Senior Accountant
Distinct | North America
St. Catharines, ON
- $80,000 to $100,000 CAD / year
- Full-time
This opportunity is with an established CPA firm in St. Catharines, working across a varied portfolio of privately held businesses, owner managed companies and not-for-profit organizations.
Added 46 mins ago
CR
Director of Finance
Clarity Recruitment
Toronto, ON · Greater Toronto Area, Canada
- $170,000 to $195,000 CAD / year
- Full-time
Experience reporting into an institutional owner
Added 46 mins ago
D|
Senior Accountant
Distinct | North America
Kitchener, ON
- $80,000 to $95,000 CAD / year
- Full-time
You’ll join an established CPA firm in Kitchener, working across owner-managed businesses, privately held companies and not-for-profit organizations. The work is deliberately broad, so you…
Added 46 mins ago
D|
Senior Accountant
Distinct | North America
Hamilton, ON
- $85,000 to $105,000 CAD / year
- Full-time
You’ll get a broad public accounting role across privately held and owner-managed businesses, rather than spending the year doing the same type of engagement for the same type of client.
Added 46 mins ago
D|
Tax Manager
Distinct | North America
Concord, ON
- $115,000 to $140,000 CAD / year
- Full-time
This opportunity is with an established CPA firm in Concord, working with privately held businesses, owner-managed companies, individuals and trusts across both tax compliance and planning.
Added 48 mins ago
Heat Service Technician
Stephenson's Rental Services
Mississauga, ON
Follow the appropriate checklists and service procedures including reading and referring to owner’s manuals and schematics when servicing equipment.

Manager, Customer Experience

Sudbury, ON, Canada

$57,100 - $80,600 CAD · Part-time

Apply About employer

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Job details

Pay: $57,100 - $80,600 CAD
Job type: Part-time
Apply by: Oct 18, 2026
Experience: · Undergraduate degree and/or over 3 years of relevant work experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Sudbury, Ontario, Canada

Hours:

18.75

Line of Business:

Personal & Commercial Banking

Pay Details:

$57,100 - $80,600 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Is it fun for you to connect with people from different walks of life and make lasting connections? Do you thrive in providing dynamic leadership to ensure seamless and impactful customer experience? If so, then apply with us today for the position of Manager Customer Experience and offer your expertise in creating meaningful and memorable customer experiences.

In this role, you would:

· Mentor a team by showcasing exceptional experiences in every customer interaction and achieving operational excellence, and personal development objectives.

· Meet customer demands and compliance requirements by maintaining employee scheduling and ensuring all policies, procedures and guidelines of conduct are followed

· Collaborate with One TD partners to help all customers in a way that suit their needs best

· Support the frontline staff in resolving complaints as per customer problem resolution guidelines; encourage senior team members to act as a point of escalation and take personal ownership as required

· Coach the team on advice-giving and customer conversation strategies and tactics to improve and promote a legendary customer experience

· Lead the team to monitor workflows, prioritize tasks and assign duties while resolving and improving operational issues

· Administer complex daily branch administrative duties

· Maintain customer facing areas of the branch as per premises, marketing, and regulatory guidelines

· Lead a high performing team by providing ongoing performance feedback and ensuring their performance management activities are undertaken and completed

· Help build a fair, positive and equitable environment by promoting team effectiveness, maintaining a positive attitude and improving knowledge of emerging industry trends and programs constantly

Job Requirements:

· Undergraduate degree and/or over 3 years of relevant work experience

· Sound knowledge of processes management, business and operational functions including banking solutions and concepts

· Proficiency in software tools including MS Office, and internet application

· Tactful and diplomatic communicator able to exchange ideas and information with customers, partners and management in a concise and logical way

· A go-getter with strong organizational, planning and time management skills

· A dynamic leader with strong influential skills to work expertly with customers and employees in a fast-paced work environment

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Apply About employer

More about this job

Responsibilities

The Manager, Customer Experience is responsible for leading a team to deliver exceptional customer service while ensuring operational excellence and compliance. They will coach staff, resolve complex customer issues, and manage daily branch administrative duties to foster a positive and productive environment.

Requirements

Candidates must possess an undergraduate degree or at least 3 years of relevant work experience in banking or operations. Strong leadership, communication, and organizational skills are required to manage workflows and influence team performance in a fast-paced environment.

Skills

Customer experience
Team leadership
Process management
Operational excellence
Performance management
Banking solutions
Conflict resolution
Coaching
Time management
Organizational skills
Communication
Diplomacy
MS Office
Regulatory compliance

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Management
Operations
Leadership
Performance Management
Compliance
Mentoring
Process Management
MS Office
Financial Services
Branch Administration
Customer Service
Team Development
Operational Excellence
Problem Resolution
Regulatory Guidelines
Workflow Monitoring
Strategic Coaching
Professional Development

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