Find work in Canada.

322,024 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 24 mins ago
AC
Senior Analyst Enterprise Performance
Alimentation Couche-Tard
Laval, QC
- Internship
As Senior Analyst Enterprise Performance, you will provide critical financial analysis and reporting support for enterprise-wide planning, forecasting, and performance management processes.…
Added 24 mins ago
P
Canada Technology Consulting - Business Platform Transformation Senior Director
Protiviti
Toronto, ON · Vancouver, BC
- Full-time
The Technology Consulting Practice is seeking a Senior Director to join our growing team and lead client transformation across the Quote to Cash ecosystem, including Configure, Price, Quote…
Added 24 mins ago
C
Senior Mainframe Applications Developer
Citi
Mississauga, ON
- Full-time
As a Senior Mainframe Applications Developer, you will build, test, and support critical mainframe applications using COBOL, JCL, and CICS, directly shaping how Citi's technology platforms…
Added 39 mins ago
PC
Senior Associate -Cyber Security Forward Deployed(Bilingual FR/EN)
Pwc Canada
Toronto, ON · Calgary, AB · Ottawa, ON · Vancouver, BC
- Full-time
As a Senior Associate – Cyber Security Forward Deployed you are a multi-faceted technologist. You lean heavily into using AI, are comfortable working in a client’s environment, writing…
Added 54 mins ago
LI
VP of Engineering
Lasso Informatics
Montreal, QC
- Full-time
A senior leadership seat with ownership of the development group and a direct line to the CTO and executive team.
Added 54 mins ago
R
Senior Dynamics 365 SCM Consultant
Resonaite
Toronto, ON · Etobicoke, ON
- $90 to $95 CAD / hour
- Contract
Demonstrated experience as a Supply Chain Functional Lead, Business Lead, Workstream Lead, or senior functional consultant on a major ERP implementation or transformation.
Added 1 hour ago
JE
Project Administrative Assistant
JRS Engineering
Burnaby, BC
- Full-time
Provide direct administrative support to senior technical staff
Added 1 hour ago
CH
Head of Grade 11, Senior School
Crofton House School
Vancouver, BC
- Full-time
…the school. These individuals will be seen as leaders in the Senior School and, in that capacity, demonstrate a willingness to ‘step up’ when leadership is…
Added 1 hour ago
M
Senior Advisor, Strategy, Planning & Partnerships
Metrolinx
Toronto, ON · Greater Toronto Area, Canada
- $93,798 to $127,484 USD / year
- Full-time
The Strategy, Planning and Partnerships team is seeking one permanent, and one 18-month contract Senior Advisor who will be responsible for developing proactive insights and undertaking…
Added 1 hour ago
PC
Senior Associate -Cyber Security Forward Deployed(Bilingual FR/EN)
PwC Canada
Ottawa, ON
- Full-time
As a Senior Associate – Cyber Security Forward Deployed you are a multi-faceted technologist. You lean heavily into using AI, are comfortable working in a client’s environment, writing…
Added 1 hour ago
CH
Teacher
Crofton House School
Vancouver, BC · Greater Vancouver, BC
- $69,541 to $123,242 CAD / year
- Full-time
…the school. These individuals will be seen as leaders in the Senior School and, in that capacity, demonstrate a willingness to ‘step up’ when leadership is…
Added 1 hour ago
GO
Senior Accountant
Gauer Olsen
Victoria, BC
- Full-time
Added 2 hours ago
Social Impact Specialist
Range
Toronto, ON
…Impact to support our largest partnerships and interact with Senior and Executive leadership across the…
Added 2 hours ago
J
Director, Sales Enablement
Jobber
Remote, Canada
- Full-time
- Remote
Strong stakeholder management with director-level and senior partners across Product, Marketing, and Sales leadership, and the ability to influence roadmap and go-to-market timing rather…
Added 2 hours ago
NF
Senior Sales Coordinator
Northbridge Financial
Mississauga, ON
- Full-time
What is it like to be a Senior Sales Coordinator at Federated Insurance
Added 2 hours ago
AC
Senior Manager, Financial Information and Control
Alimentation Couche-Tard
Laval, QC
- Full-time
…a key role in the company. The main responsibilities of the senior manager within this group are as…
Added 2 hours ago
R
Senior BDR, Inbound
RestoReach
Canada
- Full-time
Added 2 hours ago
T
Full Stack .NET Developer
Techso
Montreal, QC
- Full-time
Techso is looking for a Senior Full Stack .NET Developer to help design and develop digital solutions used by our clients across Canada.
Added 2 hours ago
R
Social Impact Specialist
Range
Toronto, ON
- $60,000 to $75,000 CAD / year
- Full-time
…Impact to support our largest partnerships and interact with Senior and Executive leadership across the…
Added 2 hours ago
T
Full Stack Java Developer
Techso
Montreal, QC
- Full-time
Techso is looking for a Senior Full Stack Java Developer to help design and develop digital solutions used by leading clients in Montreal and internationally.
Added 2 hours ago
P
Senior Associate-Financial Crime and AML
PwC
Toronto, ON · Montreal, QC
- Full-time
As a Senior Associate-Financial Crime and AML, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 2 hours ago
P
Manager -Financial Crime and AML
PwC
Toronto, ON · Montreal, QC
- Full-time
Demonstrated experience in client-facing advisory work, including managing senior stakeholders, navigating ambiguity and presenting defensible recommendations
Added 2 hours ago
P
May 2027 - Deals Financial Crimes Technology Non-CPA - Summer Intern - Toronto
PwC
Toronto, ON
- Full-time
Communicating cogently when writing, speaking, and/or presenting to senior management, client personnel, client in-house and outside legal counsel, compliance personnel, investigators,…
Added 3 hours ago
C
Sr. Financial Advisor - CIRO-ID (Urban)
CIBC
Burnaby, BC · Vancouver, BC · Richmond, BC
- Full-time
…financial plans and providing exceptional client service. As a Senior Financial Advisor in the Imperial Service Team, you’ll expertly deliver on CIBC’s Imperial Service approach, taking…
Added 3 hours ago
Senior Platform Engineer, AI & Fabrics
BMO
Toronto, ON · FCP
…AI safe, governed, and scalable. We are seeking experienced Senior Engineers to help build and operate the core infrastructure that governs how AI runs at BMO: the AI Gateway, Policy…

Manager, Customer Experience

Sudbury, ON, Canada

$57,100 - $80,600 CAD · Part-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $57,100 - $80,600 CAD
Job type: Part-time
Apply by: Oct 18, 2026
Experience: · Undergraduate degree and/or over 3 years of relevant work experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Sudbury, Ontario, Canada

Hours:

18.75

Line of Business:

Personal & Commercial Banking

Pay Details:

$57,100 - $80,600 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Is it fun for you to connect with people from different walks of life and make lasting connections? Do you thrive in providing dynamic leadership to ensure seamless and impactful customer experience? If so, then apply with us today for the position of Manager Customer Experience and offer your expertise in creating meaningful and memorable customer experiences.

In this role, you would:

· Mentor a team by showcasing exceptional experiences in every customer interaction and achieving operational excellence, and personal development objectives.

· Meet customer demands and compliance requirements by maintaining employee scheduling and ensuring all policies, procedures and guidelines of conduct are followed

· Collaborate with One TD partners to help all customers in a way that suit their needs best

· Support the frontline staff in resolving complaints as per customer problem resolution guidelines; encourage senior team members to act as a point of escalation and take personal ownership as required

· Coach the team on advice-giving and customer conversation strategies and tactics to improve and promote a legendary customer experience

· Lead the team to monitor workflows, prioritize tasks and assign duties while resolving and improving operational issues

· Administer complex daily branch administrative duties

· Maintain customer facing areas of the branch as per premises, marketing, and regulatory guidelines

· Lead a high performing team by providing ongoing performance feedback and ensuring their performance management activities are undertaken and completed

· Help build a fair, positive and equitable environment by promoting team effectiveness, maintaining a positive attitude and improving knowledge of emerging industry trends and programs constantly

Job Requirements:

· Undergraduate degree and/or over 3 years of relevant work experience

· Sound knowledge of processes management, business and operational functions including banking solutions and concepts

· Proficiency in software tools including MS Office, and internet application

· Tactful and diplomatic communicator able to exchange ideas and information with customers, partners and management in a concise and logical way

· A go-getter with strong organizational, planning and time management skills

· A dynamic leader with strong influential skills to work expertly with customers and employees in a fast-paced work environment

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Apply About employer

More about this job

Responsibilities

The Manager, Customer Experience is responsible for leading a team to deliver exceptional customer service while ensuring operational excellence and compliance. They will coach staff, resolve complex customer issues, and manage daily branch administrative duties to foster a positive and productive environment.

Requirements

Candidates must possess an undergraduate degree or at least 3 years of relevant work experience in banking or operations. Strong leadership, communication, and organizational skills are required to manage workflows and influence team performance in a fast-paced environment.

Skills

Customer experience
Team leadership
Process management
Operational excellence
Performance management
Banking solutions
Conflict resolution
Coaching
Time management
Organizational skills
Communication
Diplomacy
MS Office
Regulatory compliance

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Management
Operations
Leadership
Performance Management
Compliance
Mentoring
Process Management
MS Office
Financial Services
Branch Administration
Customer Service
Team Development
Operational Excellence
Problem Resolution
Regulatory Guidelines
Workflow Monitoring
Strategic Coaching
Professional Development

Report this job