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Added 2 mins ago
P(
Senior Manager, FP&A & Strategic Finance
Phoenix (YC W21)
Toronto, ON
- $140,000 to $160,000 CAD / year
- Full-time
Lead the annual budgeting process and own departmental budgets alongside their leads
Added 2 mins ago
P(
Senior Manager, Accounting
Phoenix (YC W21)
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
…own the month-end close across our multi-entity structure, lead our controls framework and audit readiness, and drive the accounting workstreams of our upcoming ERP implementation. As our…
Added 2 mins ago
KT
Account Executive – B2B Technology Solutions
KSPACE TECHNOLOGIES HQ
Remote, Canada
- $45,000 to $55,000 CAD / year
- Full-time
- Remote
Deliver persuasive solution presentations, product demonstrations, and commercial proposals.
Added 2 mins ago
GF
Credit Manager
GM Financial
Toronto, ON
- Full-time
As Credit Manager, you will lead credit decisioning and team development by evaluating complex dealer credit requests and making sound lending decisions within established authority and…
Added 3 mins ago
U-
Expert Legal Consultant
Unica - Beneva
Toronto, ON · Mississauga, ON
- Full-time
Oversee the approval of new insurance product offerings across the enterprise.
Added 3 mins ago
MI
Inside Sales Representative
Marketing Impact Limited
Concord, ON
- Full-time
Identify new business opportunities through outbound prospecting, inbound inquiries and lead follow-up.
Added 3 mins ago
MI
Procurement Manager
Marketing Impact Limited
Concord, ON
- Full-time
This is a senior role with broad influence and a small direct team. You will lead strategic supplier decisions while staying close to negotiations, inventory, purchasing and day-to-day…
Added 18 mins ago
RE
DER Specialist
Rodan Energy Solutions Inc.
Mississauga, ON
- Full-time
Location: Mississauga, ON (hybrid, 3 days in office)
Added 18 mins ago
T
Senior Manager, Engineering
TD
Toronto, ON
- Full-time
Lead a team of engineers to design, engineer, and coordinate execution of IAM related components for new service delivery, platform enablement & enhancements, and cloud migrations on our…
Added 18 mins ago
T
Manager, Customer Experience
TD
Regina, SK
- Part-time
· Lead the team to monitor workflows, prioritize tasks and assign duties while resolving and improving operational issues
Added 18 mins ago
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Financial Planner - Central Canada - Manitoba/Saskatchewan/Alberta
CIBC
AB · Regina, SK · Calgary, AB
- Full-time
Product Knowledge and Support – Provide subject matter expertise of industry, economic and market impact on the business, legislation, competitors, regulators, trends, etc. typically…
Added 18 mins ago
CA
Automotive Product Specialist
Capital Automotive Group
Winnipeg, MB · Ford Winnipeg
- Full-time
Requirements: Must hold and maintain a valid driver's license with a safe driving record
Added 18 mins ago
B
Expert Legal Consultant
Beneva
Toronto, ON · Mississauga, ON
- Full-time
Oversee the approval of new insurance product offerings across the enterprise.
Added 18 mins ago
BB
Digital Retail Specialist I
Best Buy Canada
Newmarket, ON
- Full-time
Lead initiatives to improve discoverability and conversion through SEO, content placement, and merchandising tactics.
Added 32 mins ago
MC
Production Supervisor, Blend and Fill / Superviseur(e) de production, Formulation et Remplissage
Merck Canada
Charlottetown, PE
- Internship
Must be available on-call up to 12 hours per day, 7 days per week for emergency situations
Added 32 mins ago
MF
Producer - Augmented Games
Moment Factory
Montreal, QC
- Full-time
Your role truly begins once agreements are signed. Your mission is to lead operations for the Augmented Games (AG) unit, encompassing the delivery and integration of new multi-year…
Added 32 mins ago
F
New Business Development
Field24
Toronto, ON
- Contract
Strong New Business Development and business development skills, including prospecting, lead qualification, and pipeline management.
Added 32 mins ago
A
Principal Product Manager, Industry Extensions for Autodesk Assistant
Autodesk
Toronto, ON
- Full-time
…Construction, and Owner (AECO), Media and Entertainment, and Product Design and Manufacturing with cutting-edge Agentic technologies, seamlessly integrating them into products such as…
Added 32 mins ago
KB
Appliance /Flooring Associate
Kent Building Supplies
Atholville, NB
- Part-time
Ability to workdays/evening/weekends (rotating shifts)
Added 32 mins ago
KB
Project Sales Associate
Kent Building Supplies
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
- Full-time
Drive sales through engagement of customers, suggestive selling, and sharing product knowledge
Added 32 mins ago
KB
Flooring Associate
Kent Building Supplies
Saint John, NB
- Part-time
Ability to workdays/evening/weekends (rotating shifts)
Added 32 mins ago
A
Principal Product Manager, Industry Extensions for Autodesk Assistant
Autodesk
Toronto, ON
- Full-time
…Construction, and Owner (AECO), Media and Entertainment, and Product Design and Manufacturing with cutting-edge Agentic technologies, seamlessly integrating them into products such as…
Added 32 mins ago
KB
Plumbing Associate
Kent Building Supplies
Saint John, NB
- Part-time
Ability to workdays/evening/weekends (rotating shifts)
Added 32 mins ago
KB
Flow Crew Associate
Kent Building Supplies
Saint John, NB
- Part-time
Must have a means of transportation
Added 32 mins ago
DH
Continuous Improvement Manager
Dessert Holdings
London, ON
- Full-time
We are seeking a Continuous Improvement Manager in London, Ontario. This leader will develop and lead plant continuous improvement strategy, drive adoption and sustainment of the Dessert…

Manager, Customer Experience

Regina, SK, Canada

$57,100 - $80,600 CAD · Part-time

Apply on td.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $57,100 - $80,600 CAD
Job type: Part-time
Apply by: Nov 29, 2026
Experience: · Undergraduate degree and/or over 3 years of relevant work experience
Posting language: English
Posted: Nov 10, 2026

Original job description

Work Location:

Regina, Saskatchewan, Canada

Hours:

18.75

Line of Business:

Personal & Commercial Banking

Pay Details:

$57,100 - $80,600 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Is it fun for you to connect with people from different walks of life and make lasting connections? Do you thrive in providing dynamic leadership to ensure seamless and impactful customer experience? If so, then apply with us today for the position of Manager Customer Experience and offer your expertise in creating meaningful and memorable customer experiences.

In this role, you would:

· Mentor a team by showcasing exceptional experiences in every customer interaction and achieving operational excellence, and personal development objectives.

· Meet customer demands and compliance requirements by maintaining employee scheduling and ensuring all policies, procedures and guidelines of conduct are followed

· Collaborate with One TD partners to help all customers in a way that suit their needs best

· Support the frontline staff in resolving complaints as per customer problem resolution guidelines; encourage senior team members to act as a point of escalation and take personal ownership as required

· Coach the team on advice-giving and customer conversation strategies and tactics to improve and promote a legendary customer experience

· Lead the team to monitor workflows, prioritize tasks and assign duties while resolving and improving operational issues

· Administer complex daily branch administrative duties

· Maintain customer facing areas of the branch as per premises, marketing, and regulatory guidelines

· Lead a high performing team by providing ongoing performance feedback and ensuring their performance management activities are undertaken and completed

· Help build a fair, positive and equitable environment by promoting team effectiveness, maintaining a positive attitude and improving knowledge of emerging industry trends and programs constantly

Job Requirements:

· Undergraduate degree and/or over 3 years of relevant work experience

· Sound knowledge of processes management, business and operational functions including banking solutions and concepts

· Proficiency in software tools including MS Office, and internet application

· Tactful and diplomatic communicator able to exchange ideas and information with customers, partners and management in a concise and logical way

· A go-getter with strong organizational, planning and time management skills

· A dynamic leader with strong influential skills to work expertly with customers and employees in a fast-paced work environment

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Apply on td.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Manager, Customer Experience is responsible for leading a frontline team to deliver exceptional customer service while ensuring operational excellence and compliance. They will coach staff on advice-giving strategies, resolve complex customer complaints, and manage daily branch administrative duties.

Requirements

Candidates must possess an undergraduate degree or at least 3 years of relevant work experience in banking or operations. Strong leadership, organizational, and communication skills are required to manage workflows and influence team performance in a fast-paced environment.

Skills

Customer experience
Team leadership
Performance management
Operational excellence
Banking solutions
Process management
Coaching
Conflict resolution
Time management
Organizational skills
Communication
MS Office
Strategic planning
Regulatory compliance

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Team Management
Performance Feedback
Operational Management
Compliance
Branch Administration
Mentoring
Customer Service
MS Office
Process Management
Leadership
Relationship Management
Banking Solutions
Regulatory Guidelines
Workflow Monitoring
Strategic Coaching

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Work requirements

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