Find work in Canada.

595,614 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 39 mins ago
OH
Manager, Revenue Growth Management
Organika Health Products
Vancouver, BC
- Full-time
You will be an objective thought partner to Sales - not a gatekeeper and not a back-office analyst. You will turn complex data into clear choices, equip customer teams for stronger…
Added 39 mins ago
HI
Commercial Insurance Advisor
HUB International
Victoria, BC
- Full-time
…Renewals, Proposals, Endorsements, In-House Policies, Invoicing, Finance Contracts, Customer…
Added 3 hours ago
SQ
Senior Consultant, Strategy, Sunlife Health
Sunlife Québec
Montreal, QC
- Full-time
Sunlife Health brings together the scale of a mature group benefits business with the pace and innovation of digital health. The Sunlife Health Strategy team focuses on the questions that…
Added 3 hours ago
T
Customer Experience Associate-1
TD
Mississauga, ON
- Part-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 3 hours ago
C
Senior Consultant, Content & Editorial, Advice & Education
CIBC
Toronto, ON
- Full-time
As a Senior Consultant, Content & Editorial on the Advice & Education team within CIBC Personal and Business Banking’s Savings, Investing and Advice product team, you'll lead the…
Added 4 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 4 hours ago
T
Customer Experience Associate-1
TD
Mississauga, ON
- Part-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 4 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 4 hours ago
EF
Assistant Branch Manager (Willoughby Branch)
Envision Financial
Langley (District), BC · Langley, BC
- $64,400 to $82,500 CAD / year
- Full-time
Annual Business Plan: Participates in the development and achievement of the annual business plan. Ensures team goals and targets are achieved; ensures employees receive the training and…
Added 4 hours ago
C
Senior Manager, Complex Accounting-EN
CAE
Montreal, QC
- Full-time
Be a strategic business partner and advisor on accounting related issues to management and different finance teams, including: business units, merger and acquisition, tax, treasury,…
Added 4 hours ago
Sr Mgr Perf & Prod Marketing
Rogers Communications
Toronto, ON
…the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs,…
Added 4 hours ago
Marketing Manager
Rogers Communications
Toronto, ON · Montreal, QC
Collaborate closely with cross-functional teams including Finance, Sales, Brand, Digital, Analytics, Acquisition team and Customer Base Management partners to support overall prepaid…
Added 4 hours ago
Dir. Sportsnet Marketing
Rogers Communications
Toronto, ON
…the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs,…
Added 4 hours ago
DR
Vice President, Sales
DMC Recruitment Group
Steinbach, MB
- Full-time
…and extensive project support. This breadth has allowed the business to become a trusted partner throughout the entire building and renovation…
Added 4 hours ago
DR
Vice President, Operations
DMC Recruitment Group
Steinbach, MB
- Full-time
…and extensive project support. This breadth has allowed the business to become a trusted partner throughout the entire building and renovation…
Added 5 hours ago
Assistant Branch Manager (Willoughby Branch)
First West
Langley (District), BC · Langley, BC
Annual Business Plan: Participates in the development and achievement of the annual business plan. Ensures team goals and targets are achieved; ensures employees receive the training and…
Added 6 hours ago
PD
Director, DeNovo Development & Onboarding
Passion Dental Group
Toronto, ON
- Full-time
…& Culture, Recruitment, Clinical Leadership, IT, Marketing, Finance and more, you’ll ensure every new clinic is ready to open its doors with the right people, processes, systems and support…
Added 6 hours ago
SL
Senior Consultant, Strategy, Sunlife Health
Sun Life
Calgary, AB · Vancouver, BC · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Sunlife Health brings together the scale of a mature group benefits business with the pace and innovation of digital health. The Sunlife Health Strategy team focuses on the questions that…
Added 6 hours ago
SL
Senior Consultant, Strategy, Sunlife Health
Sun Life
Calgary, AB · Vancouver, BC · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Sunlife Health brings together the scale of a mature group benefits business with the pace and innovation of digital health. The Sunlife Health Strategy team focuses on the questions that…
Added 6 hours ago
VC
Senior Relationship Manager - Group Benefits
Victor Canada
Mississauga, ON
- Full-time
The Relationship Manager executes sales goals by maintaining a large book of business that includes complex employer and advisor networks and high-yield association accounts. You will work…
Added 7 hours ago
1
Account Director
15Rock
Toronto, ON
- Full-time
You understand how companies create value: margins, working capital, growth and M&A. You can hold that conversation with a CFO or a deal partner.
Added 7 hours ago
S
Account Executive, Enterprise (Restaurants)
Solink
Remote, Canada
- $240,000 to $300,000 CAD / year
- Full-time
- Remote
Act as a trusted advisor and strategic partner to customers by understanding their business, pain points, executive priorities, and long-term growth plans.
Added 7 hours ago
R&
Director, Governance, Risk & Compliance (GRC)
Robertson & Company Ltd.
Toronto, ON
- Full-time
High Visibility with Leadership: You will be responsible for translating complex risks into executive-level reporting, heatmaps, and KRI dashboards for the CISO and guide business decisions.
Added 7 hours ago
KD
Premier directeur/Première directrice, Intelligence d’affaires et rapports | Senior Manager, Business Intelligence & Reporting
Keurig Dr Pepper
Mississauga, ON · Montreal, QC
- Full-time
Baccalauréat en administration des affaires, analyse de données, finance ou dans un domaine connexe
Added 7 hours ago
A
Personal Banking Advisor - Carstairs
ATB
Carstairs, AB
- Full-time
Post-secondary degree/diploma in finance, business administration, or relevant work experience.

Manager, Customer Experience II

Yorkton, SK, Canada

$57,100 - $80,600 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $57,100 - $80,600 CAD
Job type: Full-time
Apply by: Nov 29, 2026
Experience: · Undergraduate degree and/or over 3 years of relevant work experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Work Location:

Yorkton, Saskatchewan, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$57,100 - $80,600 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Is it fun for you to connect with people from different walks of life and make lasting connections? Do you thrive in providing dynamic leadership to ensure seamless and impactful customer experience? If so, then apply with us today for the position of Manager Customer Experience and offer your expertise in creating meaningful and memorable customer experiences.

In this role, you would:

· Mentor a team by showcasing exceptional experiences in every customer interaction and achieving operational excellence, and personal development objectives.

· Meet customer demands and compliance requirements by maintaining employee scheduling and ensuring all policies, procedures and guidelines of conduct are followed

· Collaborate with One TD partners to help all customers in a way that suit their needs best

· Support the frontline staff in resolving complaints as per customer problem resolution guidelines; encourage senior team members to act as a point of escalation and take personal ownership as required

· Coach the team on advice-giving and customer conversation strategies and tactics to improve and promote a legendary customer experience

· Lead the team to monitor workflows, prioritize tasks and assign duties while resolving and improving operational issues

· Administer complex daily branch administrative duties

· Maintain customer facing areas of the branch as per premises, marketing, and regulatory guidelines

· Lead a high performing team by providing ongoing performance feedback and ensuring their performance management activities are undertaken and completed

· Help build a fair, positive and equitable environment by promoting team effectiveness, maintaining a positive attitude and improving knowledge of emerging industry trends and programs constantly

Job Requirements:

· Undergraduate degree and/or over 3 years of relevant work experience

· Sound knowledge of processes management, business and operational functions including banking solutions and concepts

· Proficiency in software tools including MS Office, and internet application

· Tactful and diplomatic communicator able to exchange ideas and information with customers, partners and management in a concise and logical way

· A go-getter with strong organizational, planning and time management skills

· A dynamic leader with strong influential skills to work expertly with customers and employees in a fast-paced work environment

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Apply About employer

More about this job

Responsibilities

The Manager, Customer Experience II is responsible for mentoring a team to achieve operational excellence and delivering exceptional customer service. They will oversee daily branch administrative duties, manage staff scheduling, and resolve customer complaints while ensuring compliance with bank policies.

Requirements

Candidates must possess an undergraduate degree and/or over 3 years of relevant work experience in banking or operational functions. Strong leadership, communication, and organizational skills are required to manage a team in a fast-paced environment.

Skills

Customer experience
Team leadership
Operational excellence
Performance management
Banking solutions
Process management
Staff scheduling
Conflict resolution
Coaching
Communication
Organizational skills
Time management
MS Office
Strategic planning

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Service
Management
Leadership
Operations
Financial Services
Performance Feedback
Compliance
Branch Administration
Mentoring
MS Office
Process Management
Customer Relations
Banking Solutions
Staff Development
Workflow Monitoring
Strategic Coaching
Regulatory Guidelines
Personal Banking
Commercial Banking

Report this job