Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
Weekend Soccer Instructor/Coach
Pedalheads Bike Camps Inc.
Vancouver, BC
$20 to $22.5 CAD / hour
Temporary
…life of a child. Pedalheads also offers a generous bursary program and give back program through annual social giving, and we are continuously working on meaningful ways to make communities…
Added 11 mins ago
Senior Law Clerk - Corporate Services
Gowling WLG
Hamilton, ON · Kitchener, ON · Ottawa, ON · Toronto, ON
$78,000 to $88,000 CAD / year
Full-time
Aptitude to coach, train and mentor junior associates, law clerks and students.
Added 11 mins ago
Manager, Social Media
Gowling WLG
Toronto, ON
Full-time
…directly managing and mentoring a small team. As both player and coach, you will combine leadership with hands-on execution to maximise engagement, resonance, and market…
Added 24 mins ago
Human Resources Generalist / Conseiller(ère) en ressources humaines
Robco Inc.
Montreal, QC
Full-time
Coach leaders on effective communication, conflict resolution, and handling sensitive employee situations
Added 26 mins ago
Assistant Director of Resident Care (Temporary Full Time for 3 years)
Yee Hong Centre For Geriatric Care
Mississauga, ON
Full-time
Ability to build, manage and coach an effective, engaged, and high functioning team
Added 41 mins ago
Heavy Equipment Technician - Shop (On-Highway)
Wajax
Grande Prairie, AB
Full-time
Experience with on-highway truck/coach maintenance and repair are assets
Added 41 mins ago
Bilingual Wireless Retail Manager - Bathurst
OSL Retail Services Inc
Bathurst, NB
Other
…locations are operating efficiently and expertly. You’ll be a coach who can inspire a team, have a passion for sales and a knowledgeable expert delivering amazing customer…
Added 56 mins ago
Wellness Coach & Personal Trainer ID #1629
YMCA of Simcoe/Muskoka
Midland, ON
Join our team at the Midland YMCA Simcoe/ Muskoka. The Wellness Coach & Personal Trainer is responsible for ensuring a safe environment and delivering quality, values based programming and…
Added 56 mins ago
Senior Human Resources Business Partner
Alcohol and Gaming Commission of Ontario
Toronto, ON
…design, overall compensation, employee and labour relations, employment standards, talent acquisition, performance management, succession planning, and workforce strategy, you’ll help…
Added 2 hours ago
Manager, Customer Experience Trainee
TD
Toronto, ON
Full-time
…within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be…
Added 2 hours ago
Lead Solutions Architect, Enterprise Technology Services
Manulife
Toronto, ON
Full-time
Mentor and coach architects and engineers; contribute to IT operating model, cost reduction, and workforce transformation initiatives.
Added 2 hours ago
Retail Shift Leader
Canna Cabana
Selkirk, MB
Part-time
Take the initiative: recruit, coach, and train top talent in an emerging new industry to ensure your team educates and informs their customers.
Added 3 hours ago
IT Senior Analyst, Power BI Development – Enterprise Analytics
Saputo Inc.
Mississauga, ON
Full-time
Coach and support business users on Power BI usage, self‑service analytics, and best practices
Added 3 hours ago
IT Senior Analyst, Power BI Development – Enterprise Analytics
Saputo Inc.
Montreal, QC
Full-time
Coach and support business users on Power BI usage, self‑service analytics, and best practices
Added 3 hours ago
Service Manager
Manufacturing Job Site
Alberton, PE
Full-time
Successfully communicate job expectations, monitor job results and coach employees to achieve optimal results
Added 4 hours ago
Senior Manager, Talent Acquisition
Lifemark Health Group
Montreal, QC
Full-time
Lead, coach, mentor and engage a team of Talent Acquisition professionals, fostering a high-performing, inclusive and collaborative environment.
Added 4 hours ago
Instructor - Saskatchewan Collaborative Bachelor of Science in Nursing (SCBScN)
Saskatchewan Polytechnic Alumni
Regina, SK · Greater Regina Metropolitan Area
Full-time
Master’s degree (applicants with a bachelor’s degree must be enrolled and actively participating in a Master’s program; completion within three years is a condition of employment) with at…
Added 5 hours ago
Vans: Supervisor - Crossiron Mills
VF Corporation
AB
$19.5 to $27.72 CAD / hour
Full-time
…abets-in-class customer experience. You will lead by example, coach and develop associates, and ensure operational excellence across customer engagement, merchandising, and store standards.…
Added 5 hours ago
Human Resources Advisor
EFW Radiology
Calgary, AB
Full-time
…relations, performance management, organizational policies and employment practices, accommodations, and return-to-work planning. The role promotes consistent and timely HR practices,…
Added 5 hours ago
Vans: Supervisor - Crossiron Mills
Vans
AB
$19.5 to $27.72 CAD / hour
Full-time
…abets-in-class customer experience. You will lead by example, coach and develop associates, and ensure operational excellence across customer engagement, merchandising, and store standards.…
Added 5 hours ago
Food Service Supervisor (LMIA/PNP Available)
Hirez Manpower Solutions Inc.
Quebec, QC
Full-time
🔹 Train, coach, and support new and existing staff
Added 5 hours ago
STEM Coach - Surrey and Coquitlam (Kids Afterschool Program)
Zebra Robotics
Surrey, BC
Part-time
We're looking for an energetic, engaging coach to teach hands-on STEM projects to students in Grades 1–12. Our coaches are the heart of our program - if you love working with kids and want…
Added 6 hours ago
Stem coach
Zebra Robotics
Surrey, BC
Part-time
We're looking for an energetic, engaging coach to teach hands-on STEM projects to students in Grades 1–12. Our coaches are the heart of our program - if you love working with kids and want…
Added 6 hours ago
BODY REPAIR TECHNICIAN, LICENSED
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
Full-time
RSP Matching program – Birchwood will match up to $5,000 of your regular earnings after 1 year of employment
Added 6 hours ago
2600002549 - Qualify Lead Healthy Aging
Lakeridge Health
Oshawa, ON
Internship
…Lead (Healthy Aging) will work closely with the Healthy Aging Program Directors (including Lakeridge Gardens), Medical Director, Healthy Aging leadership team, and staff to integrate…

Manager, Customer Experience Trainee

Toronto, ON, Canada

Pay: $59,500 - $84,000 CAD
Job type: Full-time
Apply by: Sep 27, 2026
Experience: Undergraduate degree and/or over 3 years of relevant work experience
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$59,500 - $84,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Is it fun for you to connect with people from different walks of life and make lasting connections? Do you thrive in providing dynamic leadership to ensure seamless and impactful customer experience? If so, then apply with us today for the position of Manager Customer Experience and offer your expertise in creating meaningful and memorable customer experiences.

In this role, you would:

Mentor a team by showcasing exceptional experiences in every customer interaction and achieving operational excellence, and personal development objectives.
Meet customer demands and compliance requirements by maintaining employee scheduling and ensuring all policies, procedures and guidelines of conduct are followed
Collaborate with One TD partners to help all customers in a way that suit their needs best
Support the frontline staff in resolving complaints as per customer problem resolution guidelines; encourage senior team members to act as a point of escalation and take personal ownership as required
Coach the team on advice-giving and customer conversation strategies and tactics to improve and promote a legendary customer experience
Lead the team to monitor workflows, prioritize tasks and assign duties while resolving and improving operational issues
Administer complex daily branch administrative duties
Maintain customer facing areas of the branch as per premises, marketing, and regulatory guidelines
Lead a high performing team by providing ongoing performance feedback and ensuring their performance management activities are undertaken and completed
Help build a fair, positive and equitable environment by promoting team effectiveness, maintaining a positive attitude and improving knowledge of emerging industry trends and programs constantly

Job Requirements:

Undergraduate degree and/or over 3 years of relevant work experience
Sound knowledge of processes management, business and operational functions including banking solutions and concepts
Proficiency in software tools including MS Office, and internet application
Tactful and diplomatic communicator able to exchange ideas and information with customers, partners and management in a concise and logical way
A go-getter with strong organizational, planning and time management skills
A dynamic leader with strong influential skills to work expertly with customers and employees in a fast-paced work environment

Trainee Mobility

This opportunity includes a mobility clause that requires a candidate to be mobile within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be determined by your progress in the training program and our ability to avail an appropriate opportunity. This may involve a transfer and geographic relocation to another TD location within your assigned region. It is our understanding that you are mobile to any location in this region. You are also aware that your geographic mobility is a condition of this employment.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Apply About employer

More about this job

Responsibilities

The manager will lead a team to provide exceptional customer experiences while ensuring operational excellence and compliance with bank policies. They are responsible for coaching staff, resolving customer complaints, and managing daily branch administrative duties.

Requirements

Candidates must possess an undergraduate degree and/or over 3 years of relevant work experience in banking or operations. Strong leadership, communication, and organizational skills are required, along with proficiency in MS Office.

Skills

Customer experience
Leadership
Process management
Operational excellence
Performance management
Banking solutions
Communication
Organizational skills
Planning
Time management
Influential skills
Mentoring
Problem resolution
Advice-giving
MS Office

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Leadership
Operations Management
Performance Management
Financial Services
Branch Administration
Compliance
Mentoring
MS Office
Relationship Management
Operational Excellence
Staff Scheduling
Problem Resolution
Professional Development
Banking Solutions
Strategic Planning
Time Management
Communication
Diplomacy

Report this job