Jobs in Canada

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Added 7 days ago
SH
Nurse Educator, Clinical Resource Team - Time Limited Temporary Full Time
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
Experience with simulation technology and simulation-based learning principles;
Added 7 days ago
SH
Registered Nurse (RN) - CSSU - TPT
Southlake Health Community
Newmarket, ON · Southlake Health
- Part-time
…health care team. All nurses make a commitment to lifelong…
Added 7 days ago
SH
Registered Nurse (RN) - CSSU - TFT
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
…health care team. All nurses make a commitment to lifelong…
Added 7 days ago
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Territory Manager - Peripheral Intervention (GTA)
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- Full-time
Digital Fluency, Learning Agility & Organizational Savvy
Added 7 days ago
SI
Sales Associate-Print&Services
Staples Inc.
Guelph, ON
- Part-time
…the store by utilizing our selling model within the store and learning all our products and services to offer informed…
Added 7 days ago
UO
Human Resources Manager
University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
…employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and…
Added 7 days ago
UO
Postdoctoral Research Fellow
University of British Columbia
Vancouver, BC · VCH | Vancouver General Hospital - Research Pavilion (VGHRP)
- Full-time
Starting salary will be commensurate with experience, in the range of $70,000 - $80,000 per year plus benefits.
Added 7 days ago
UO
Postdoctoral Research Fellow-1
University of British Columbia
Vancouver, BC · UBCV | MacIsaac Health Building (GWHB)
- Full-time
As one of the world’s leading universities, the University of British Columbia creates an exceptional learning environment that fosters global citizenship, advances a civil and sustainable…
Added 7 days ago
Specialist, Investments - Tangerine
Scotiabank
Toronto, ON
Leveraging a growth mindset, embracing learning and continuous improvement
Added 7 days ago
Financial Advisor - Vernon, BC
Scotiabank
Vernon, BC
…and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At Scotiabank – you can make an impact. You help make the futures of…
Added 7 days ago
Data Scientist
Scotiabank
Toronto, ON
Design and apply statistical, machine learning, and exploratory analytical techniques to identify drivers of client satisfaction, friction points in the client journey, and opportunities to…
Added 7 days ago
Senior Financial Advisor Trainee - Whitehorse, Yukon, Territory
Scotiabank
Whitehorse, YT
…and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At Scotiabank – you can make an impact. You help make the futures of…
Added 7 days ago
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Yard Attendant - Minnedosa Home Centre
Co-op
Minnedosa, MB
- Full-time
Class 5 Driver's License required
Added 7 days ago
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Accounting Technician, Reconciliations
Co-op
Saskatoon, SK
- Full-time
…have a high school diploma and one year of relevant accounting experience will also be…
Added 7 days ago
SS
Associate Director of Care RN - Temp Full Time
Sienna Senior Living
Toronto, ON · Etobicoke, ON
- Full-time
Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
Added 7 days ago
SS
Executive Chef
Sienna Senior Living
Tillsonburg, ON
- Full-time
Must hold a degree or diploma in culinary arts, complemented by a certification in food safety
Added 7 days ago
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Food Store Manager
Federated Co-operatives Limited
Flin Flon, MB
- Full-time
Must possess strong interpersonal and communication skills
Added 7 days ago
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Applied Machine Learning Scientist I
TD
Toronto, ON · Montreal, QC
- Full-time
Practical experience developing or evaluating machine learning or Generative AI solutions through professional work, internships, research, or substantial academic or personal projects.
Added 7 days ago
AE
New or Recent Graduate Human Resources Professional
Agnico Eagle Mines Limited
Kirkland Lake, ON
- Full-time
…over 60 years. We value you – your unique set of skills and experience. We value your willingness to build those skills and make a meaningful contribution to our company. And, we value your…
Added 7 days ago
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Financial Planner
TD
Brampton, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 7 days ago
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AVP, Financial Crimes Risk Management, Data Management, Canada
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 7 days ago
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Financial Planner
TD
Brampton, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 7 days ago
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Personal Banker Trainee
TD
Goderich, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 7 days ago
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Senior Audit Group Manager, Wealth (1245)
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 7 days ago
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Manager, Customer Experience Trainee
TD
Calgary, AB
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…

Manager, Customer Experience Trainee

Calgary, AB, Canada

$59,500 - $84,000 CAD · Full-time

Apply on td.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $59,500 - $84,000 CAD
Job type: Full-time
Apply by: Nov 29, 2026
Experience: · Undergraduate degree and/or over 3 years of relevant work experience
Posting language: English
Posted: Nov 6, 2026

Original job description

Work Location:

Calgary, Alberta, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$59,500 - $84,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Is it fun for you to connect with people from different walks of life and make lasting connections? Do you thrive in providing dynamic leadership to ensure seamless and impactful customer experience? If so, then apply with us today for the position of Manager Customer Experience Trainee and offer your expertise in creating meaningful and memorable customer experiences.

In this role, you would:

· Mentor a team by showcasing exceptional experiences in every customer interaction and achieving operational excellence, and personal development objectives.

· Meet customer demands and compliance requirements by maintaining employee scheduling and ensuring all policies, procedures and guidelines of conduct are followed

· Collaborate with One TD partners to help all customers in a way that suit their needs best

· Support the frontline staff in resolving complaints as per customer problem resolution guidelines; encourage senior team members to act as a point of escalation and take personal ownership as required

· Coach the team on advice-giving and customer conversation strategies and tactics to improve and promote a legendary customer experience

· Lead the team to monitor workflows, prioritize tasks and assign duties while resolving and improving operational issues

· Administer complex daily branch administrative duties

· Maintain customer facing areas of the branch as per premises, marketing, and regulatory guidelines

· Lead a high performing team by providing ongoing performance feedback and ensuring their performance management activities are undertaken and completed

· Help build a fair, positive and equitable environment by promoting team effectiveness, maintaining a positive attitude and improving knowledge of emerging industry trends and programs constantly

Job Requirements:

· Undergraduate degree and/or over 3 years of relevant work experience

· Sound knowledge of processes management, business and operational functions including banking solutions and concepts

· Proficiency in software tools including MS Office, and internet application

· Tactful and diplomatic communicator able to exchange ideas and information with customers, partners and management in a concise and logical way

· A go-getter with strong organizational, planning and time management skills

· A dynamic leader with strong influential skills to work expertly with customers and employees in a fast-paced work environment

Trainee Mobility
This opportunity includes a mobility clause that requires a candidate to be mobile within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be determined by your progress in the training program and our ability to avail an appropriate opportunity. This may involve a transfer and geographic relocation to another TD location within your assigned region. It is our understanding that you are mobile to any location in this region. You are also aware that your geographic mobility is a condition of this employment.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Apply on td.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Manager, Customer Experience Trainee will mentor frontline staff to ensure operational excellence and deliver exceptional customer service. They are responsible for managing branch workflows, performance feedback, and ensuring compliance with all banking policies and procedures.

Requirements

Candidates must possess an undergraduate degree or at least 3 years of relevant work experience in business or operational functions. Strong leadership, communication, and organizational skills are required to manage teams and resolve complex customer issues in a fast-paced environment.

Skills

Customer experience
Leadership
Process management
Operational excellence
Performance management
Coaching
Banking solutions
Communication
Organizational skills
Time management
Problem resolution
Strategic planning
Team mentorship
Regulatory compliance
MS Office

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Service
Management
Operations
Leadership
Performance Management
Compliance
Mentorship
Financial Services
Branch Operations
Process Management
MS Office
Strategic Coaching
Operational Excellence
Customer Relations
Team Leadership
Workflow Management
Regulatory Guidelines
Business Development
Professional Development

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Work requirements

Jobs in Canada