Find work in Canada.

609,883 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
Manager, Family Philanthropy
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Stellarton, NS
The Manager, Family Philanthropy provides strategic and operational leadership across the family’s philanthropic foundations, awards programs, stakeholder partnerships and related…
Added 5 mins ago
SE
Outside Services Sales Representative (OSSR)
Schneider Electric
Ottawa, ON · ON · UNAVAILABLE, Ontario
- Full-time
Works closely with Inside Service Sales Representatives and the BU account manager to maximize business opportunities.
Added 5 mins ago
BC
Segment Interface Manager
Bechtel Corporation
Toronto, ON
- Full-time
Support the Program Interface Manager in providing technical analytics and progress & performance reporting to executive and senior stakeholders.
Added 5 mins ago
B
Estate Planning Consultant
BMO
Saskatoon, SK
- Full-time
Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
Added 5 mins ago
MI
Intergovernmental Affairs Major Projects Coordinator
Musqueam Indian Band
Vancouver, BC
- Full-time
Briefing materials for the Manager, Chief and Council, Committees of Council, working groups, and senior management. This material may include researching issues and ensuring prepared…
Added 5 mins ago
G
Business Development Manager
Grantek
Burlington, ON
- Full-time
…off their careers at Grantek and have grown into successful senior team members who are integral to our client's manufacturing…
Added 5 mins ago
TD
Head of Performance Marketing
Tiller Digital
Calgary, AB
- Full-time
Added 5 mins ago
A
Regional Marketing Manager- Edmonton Store Support Centre Office
AutoCanada
AB · Edmonton, AB
- Other
We're looking for a Regional Marketing Manager who enjoys building relationships, thinking strategically, and bringing great ideas to life. You'll understand each store's business…
Added 20 mins ago
CO
Admin Assistant City Manager’s Office
City of Delta
Vancouver, BC · City Hall, British Columbia
- Full-time
The City of Delta has an exciting opportunity for a Regular Full-Time Admin Assistant in the City Manager’s Office. We are seeking an enthusiastic, highly organized and resourceful…
Added 20 mins ago
Project Manager - Water / Waste Water
Kiewit
Calgary, AB · Burnaby, BC
Kiewit is seeking an experienced Project Manager with a water and waste water experience to lead the delivery of a major infrastructure projects in Western Canada. Project Managers at…
Added 20 mins ago
Senior Manager - Professional Relations
Sun Pharmaceutical Industries Ltd
Brampton, ON
The Senior Manager, Professional Relations – Oncology is a key member of the commercial team and will be responsible for helping to build the Oncology brands among dermatologists, Mohs…
Added 20 mins ago
SS
Executive Chef
Sienna Senior Living
Tillsonburg, ON
- Full-time
At Sienna Senior Living, our commitment to enhancing the daily lives of our residents extends far beyond clinical care. Integral to this mission are our dedicated leaders and their teams…
Added 20 mins ago
SS
Hospitality Manager
Sienna Senior Living
Barrie, ON
- Full-time
We are seeking an exceptional leader for the role of Hospitality Manager. Reporting to the Senior General Manager, this position is responsible for shaping the resident experience through a…
Added 20 mins ago
T
AVP, Financial Crimes Risk Management, Data Management, Canada
TD
Toronto, ON
- Full-time
Present findings, highlight de-risking opportunities and identify risk mitigation and program enhancement opportunities to FCRM colleagues, stakeholders, and senior management
Added 20 mins ago
T
Senior Audit Group Manager, Wealth (1245)
TD
Toronto, ON
- Full-time
…identifying issues and opportunities and recommending action to senior…
Added 20 mins ago
T
Manager, Customer Experience Trainee
TD
Calgary, AB
- Full-time
…experience? If so, then apply with us today for the position of Manager Customer Experience Trainee and offer your expertise in creating meaningful and memorable customer…
Added 35 mins ago
D
Practice Leader, Management support and expertise support
Desjardins
Montreal, QC · Quebec, QC · Complexe Desjardins Montréal
- Full-time
As practice leader, you support your unit’s manager by providing subject matter expertise to practitioners. You coordinate and mentor a group of highly experienced professionals and assist…
Added 35 mins ago
B
Senior Analyst Data Analytics
BMO
Toronto, ON · FCP
- Full-time
As a Senior Analyst, Data Analytics, you'll play a key role in advancing investigative and detection capabilities within a highly visible team focused on protecting the organization and its…
Added 35 mins ago
B
Mortgage Specialist
BMO
Barrie, ON
- Full-time
Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.
Added 35 mins ago
OV
Restaurant Supervisor | Part-Time | Tribute Communities Centre
Oak View Group
Oshawa, ON
- $20 to $22 CAD / hour
- Part-time
…Communities Centre while working alongside the venue's Hospitality Manager. While working in this fast-paced environment, this position will ensure a high standard of products and services…
Added 35 mins ago
GH
Property Manager
Global Hospitality, Inc.
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
The Property Manager is responsible for overseeing and coordinating all activities including, but not limited to, staff, renting, administration, housekeeping, tenant events, and in-suite…
Added 35 mins ago
BT
Senior Tax Manager
Baker Tilly Canada
North Bay, ON
- Full-time
We are looking for a Senior Tax Manager to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll…
Added 35 mins ago
QM
Manager, Compensation & Benefits
Quantum Management Services Ltd.
Toronto, ON
- $125,000 to $135,000 CAD / year
- Full-time
Our client is seeking an experienced Manager, Compensation & Benefits to lead the administration and optimization of compensation and benefits programs. Reporting to a senior HR leader,…
Added 36 mins ago
B
Team Lead, Finance Effectiveness & Transformation
BDO
Toronto, ON
- Full-time
…milestones, and budget-to-actual performance while providing the Manager with timely visibility into risks, issues, dependencies, decisions, and potential scope…
Added 36 mins ago
B
Corporate Accountant I
BCAA
Burnaby, BC · *Head Office
- Full-time
…internal controls, and engage in other projects assigned by the Senior Manager, Controller & Manager, Corporate…

Manager, Customer Experience Trainee

Calgary, AB, Canada

$59,500 - $84,000 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $59,500 - $84,000 CAD
Job type: Full-time
Apply by: Nov 29, 2026
Experience: · Undergraduate degree and/or over 3 years of relevant work experience
Posting language: English
Posted: Nov 6, 2026

Original job description

Work Location:

Calgary, Alberta, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$59,500 - $84,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Is it fun for you to connect with people from different walks of life and make lasting connections? Do you thrive in providing dynamic leadership to ensure seamless and impactful customer experience? If so, then apply with us today for the position of Manager Customer Experience Trainee and offer your expertise in creating meaningful and memorable customer experiences.

In this role, you would:

· Mentor a team by showcasing exceptional experiences in every customer interaction and achieving operational excellence, and personal development objectives.

· Meet customer demands and compliance requirements by maintaining employee scheduling and ensuring all policies, procedures and guidelines of conduct are followed

· Collaborate with One TD partners to help all customers in a way that suit their needs best

· Support the frontline staff in resolving complaints as per customer problem resolution guidelines; encourage senior team members to act as a point of escalation and take personal ownership as required

· Coach the team on advice-giving and customer conversation strategies and tactics to improve and promote a legendary customer experience

· Lead the team to monitor workflows, prioritize tasks and assign duties while resolving and improving operational issues

· Administer complex daily branch administrative duties

· Maintain customer facing areas of the branch as per premises, marketing, and regulatory guidelines

· Lead a high performing team by providing ongoing performance feedback and ensuring their performance management activities are undertaken and completed

· Help build a fair, positive and equitable environment by promoting team effectiveness, maintaining a positive attitude and improving knowledge of emerging industry trends and programs constantly

Job Requirements:

· Undergraduate degree and/or over 3 years of relevant work experience

· Sound knowledge of processes management, business and operational functions including banking solutions and concepts

· Proficiency in software tools including MS Office, and internet application

· Tactful and diplomatic communicator able to exchange ideas and information with customers, partners and management in a concise and logical way

· A go-getter with strong organizational, planning and time management skills

· A dynamic leader with strong influential skills to work expertly with customers and employees in a fast-paced work environment

Trainee Mobility
This opportunity includes a mobility clause that requires a candidate to be mobile within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be determined by your progress in the training program and our ability to avail an appropriate opportunity. This may involve a transfer and geographic relocation to another TD location within your assigned region. It is our understanding that you are mobile to any location in this region. You are also aware that your geographic mobility is a condition of this employment.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Apply About employer

More about this job

Responsibilities

The Manager, Customer Experience Trainee will mentor frontline staff to ensure operational excellence and deliver exceptional customer service. They are responsible for managing branch workflows, performance feedback, and ensuring compliance with all banking policies and procedures.

Requirements

Candidates must possess an undergraduate degree or at least 3 years of relevant work experience in business or operational functions. Strong leadership, communication, and organizational skills are required to manage teams and resolve complex customer issues in a fast-paced environment.

Skills

Customer experience
Leadership
Process management
Operational excellence
Performance management
Coaching
Banking solutions
Communication
Organizational skills
Time management
Problem resolution
Strategic planning
Team mentorship
Regulatory compliance
MS Office

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Service
Management
Operations
Leadership
Performance Management
Compliance
Mentorship
Financial Services
Branch Operations
Process Management
MS Office
Strategic Coaching
Operational Excellence
Customer Relations
Team Leadership
Workflow Management
Regulatory Guidelines
Business Development
Professional Development

Report this job