Find work in Canada.

322,838 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 27 mins ago
Quality Control Coordinator - AOTHR
Aecon
Kawartha Lakes, ON · Barrie, ON · Toronto, ON
Integrity. We lead by example, with humility and courage.
Added 42 mins ago
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
…Nguyen and Basile Tessier-Cloutier, the clinician-scientists who lead the program, the incumbent is responsible for the scientific and operational management of the program’s portfolio of…
Added 42 mins ago
Procurement Site Associate VAI - Toronto
2025 Sanofi Device Innovation Challenge
Toronto, ON
Full-time
Engage with technical lead specifiers from Operations, MSAT and Engineering.
Added 58 mins ago
Director of Health, Mental Health & Addictions
Metis Nation Saskatchewan
SK
Full-time
…across MN–S; ensure fiscal accountability; oversee effective operations; identify funding needs for projects and programs; conduct research and analysis; develop strategies to secure…
Added 1 hour ago
Quality Control Inspector (Level II)
DCM Group Inc.
Fort McMurray, AB
Contract
Reporting to the Quality Control Lead, the successful candidate will be responsible for performing inspections and verification activities across welding, piping, structural steel, pressure…
Added 1 hour ago
Designer, Development (Service)
Husky Technologies
Bolton, ON
Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 hour ago
Regional Sourcing Manager (Electronics Lane)
Husky Technologies
Bolton, ON
Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 hour ago
Internal Auditor (Business Control & IT)
Husky Technologies
Bolton, ON
Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 hour ago
Field Marketing Specialist – North America
Feathery
Toronto, ON
Full-time
At the center of it all is Robin, our AI operations assistant. Robin scans client documents, configures and deploys workflows, assists users in their day-to-day work, takes notes during…
Added 1 hour ago
Administrative Assistant
University of Ottawa
Ottawa, ON
Full-time
Reporting to the Lead Project and Administration Officer, the incumbent assists with and performs a variety of tasks to support the administrative operations of a the Office of the Chief…
Added 1 hour ago
Operations Support Coordinator, Wastewater System Performance
Halton Region
Oakville, ON
If you are looking for a role where you can lead a team towards the delivery of municipal infrastructure projects for the residents of Halton, we want to hear from you. Over the next 10…
Added 1 hour ago
Engineer
Toronto Hydro
Toronto, ON
Lead and support key Intelligent Grid Initiatives by leading technical discussions, scoping projects, and managing overall project progress
Added 2 hours ago
Cybersecurity Analyst
Creyos
Toronto, ON
$80,000 to $100,000 CAD / year
Full-time
This is an in-person role located at our Toronto office.
Added 2 hours ago
Senior AI Engineer (Permanent)
CoreFactor Inc.
ON · Downtown Toronto (Underground city), Ontario
Full-time
This position is hybrid and will require the successful incumbent to go into the office four (4) times per week.
Added 2 hours ago
Senior AI Engineer (Permanent)
CoreFactor
Toronto, ON · Greater Toronto Area, Canada
Full-time
This position is hybrid and will require the successful incumbent to go into the office four (4) times per week.
Added 2 hours ago
Project Manager – Residential & Commercial Construction
K’awat’si Economic Development Corporation (KEDC)
Port Hardy, BC
$80,000 to $90,000 CAD / year
Full-time
· Participate in final inspection of the project along with the QAQC / Operations department and work with the project team to correct any remaining deficiencies.
Added 2 hours ago
IT Operations Lead
K’awat’si Economic Development Corporation (KEDC)
Port Hardy, BC
$66,000 to $75,000 CAD / year
Full-time
· Lead and oversee daily IT operations, including service desk activities, ticket triage, work allocation, prioritization, escalation, and timely resolution of support requests.
Added 2 hours ago
Manager, Capital Planning & Projects
K’awat’si Economic Development Corporation (KEDC)
Port Hardy, BC
$81,000 to $120,000 CAD / year
Full-time
To lead the planning, coordination, and delivery of capital projects, infrastructure improvements, renovations, and other major organizational and client projects. The Manager, Capital…
Added 3 hours ago
Senior Event Planner
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
Full-time
This is a hybrid role with a minimum of 2-days working in our corporate office in Toronto, Waterloo or Montreal. This is subject to change.
Added 3 hours ago
Field Marketing Specialist – North America
Feathery
Remote, Canada
Full-time · Remote
At the center of it all is Robin, our AI operations assistant. Robin scans client documents, configures and deploys workflows, assists users in their day-to-day work, takes notes during…
Added 3 hours ago
Mac Cosmetics Assistant Store Manager
Estée Lauder Companies
Richmond, BC
Full-time
…success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 4 hours ago
Sr Anlst, Procurement
Vale
Canada
Full-time
Vale's Toronto office, nestled in the heart of Canada's largest city, serves as a pivotal hub for the company's operations. This office is central to Vale’s finance, strategic planning,…
Added 4 hours ago
ASSISTANT MANAGER - CALL IT SPRING - MAYFAIR
The Aldo Group Inc / Le Groupe Aldo Inc.
Victoria, BC
…and a key player in creating an amazing store experience. You lead by example, inspire your team to hit sales goals, and make every customer feel their best walking out the…
Added 4 hours ago
Production Lead Engineer - PL#31151
Peter Lucas
Toronto, ON
Full-time
Lead underground production planning and scheduling to support safe, efficient, and sustainable mining operations
Added 4 hours ago
Controller
Magenta Capital Corporation
Toronto, ON · Ottawa, ON · Perth, ON
$100,000 to $120,000 CAD / year
Full-time
…compensation package and hybrid work environment (3-days in…

Closed listing

Manager, Customer Experience Trainee

Toronto, ON, Canada

Pay: $59,500 - $84,000 CAD
Job type: Full-time
Closing date: Sep 18, 2026
Experience: Undergraduate degree and/or over 3 years of relevant work experience
Posting language: English
Posted: Sep 14, 2026

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Similar jobs hiring now

Added 1 hour ago
Training Manager
Hydro One Networks Inc · Kleinburg, ON, Canada
Added 10 hours ago
Personal Banking Associate Trainee (North York, Central Toronto) - Current and Future Opportunities
TD · Toronto, ON, Canada
Added 1 day ago
Sales Trainee
Red Bull · Mississauga, ON, Canada
Added 2 days ago
Sales Trainee
Red Bull · Toronto, ON, Canada

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$59,500 - $84,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Is it fun for you to connect with people from different walks of life and make lasting connections? Do you thrive in providing dynamic leadership to ensure seamless and impactful customer experience? If so, then apply with us today for the position of Manager Customer Experience and offer your expertise in creating meaningful and memorable customer experiences.

In this role, you would:

Mentor a team by showcasing exceptional experiences in every customer interaction and achieving operational excellence, and personal development objectives.
Meet customer demands and compliance requirements by maintaining employee scheduling and ensuring all policies, procedures and guidelines of conduct are followed
Collaborate with One TD partners to help all customers in a way that suit their needs best
Support the frontline staff in resolving complaints as per customer problem resolution guidelines; encourage senior team members to act as a point of escalation and take personal ownership as required
Coach the team on advice-giving and customer conversation strategies and tactics to improve and promote a legendary customer experience
Lead the team to monitor workflows, prioritize tasks and assign duties while resolving and improving operational issues
Administer complex daily branch administrative duties
Maintain customer facing areas of the branch as per premises, marketing, and regulatory guidelines
Lead a high performing team by providing ongoing performance feedback and ensuring their performance management activities are undertaken and completed
Help build a fair, positive and equitable environment by promoting team effectiveness, maintaining a positive attitude and improving knowledge of emerging industry trends and programs constantly

Job Requirements:

Undergraduate degree and/or over 3 years of relevant work experience
Sound knowledge of processes management, business and operational functions including banking solutions and concepts
Proficiency in software tools including MS Office, and internet application
Tactful and diplomatic communicator able to exchange ideas and information with customers, partners and management in a concise and logical way
A go-getter with strong organizational, planning and time management skills
A dynamic leader with strong influential skills to work expertly with customers and employees in a fast-paced work environment

Trainee Mobility

This opportunity includes a mobility clause that requires a candidate to be mobile within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be determined by your progress in the training program and our ability to avail an appropriate opportunity. This may involve a transfer and geographic relocation to another TD location within your assigned region. It is our understanding that you are mobile to any location in this region. You are also aware that your geographic mobility is a condition of this employment.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

About employer

More about this job

Responsibilities

The manager will lead and mentor a frontline team to deliver exceptional customer experiences while ensuring operational excellence and compliance. They are responsible for monitoring workflows, resolving customer complaints, and providing ongoing performance feedback to staff.

Requirements

Candidates must possess an undergraduate degree or over 3 years of relevant work experience. Proficiency in MS Office and strong knowledge of banking processes and operational functions are required.

Skills

Customer experience
Leadership
Process management
Operational excellence
Performance management
Banking solutions
Communication
Organizational skills
Planning
Time management
Influential skills
Mentoring
Problem resolution
Advice-giving
MS Office

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Leadership
Operations Management
Performance Management
Financial Services
Branch Administration
Compliance
Mentoring
Process Management
MS Office
Relationship Management
Strategic Planning
Team Development
Operational Excellence
Banking Solutions
Customer Service
Professional Development
Regulatory Guidelines
Workflow Monitoring

Report this job