Jobs in Canada

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Added 5 mins ago
IC
CX Strategy & Enablement, Analyst
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
…feedback, insights, CRM, reporting, sales enablement and program operations to help strengthen how Interac understands, serves and engages its…
Added 5 mins ago
FO
Senior Finance Manager, Programs
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
Leads a small team of finance and accounting professionals and manages Programs Finance Operations, including accounts payable, financial accounting journals, and loans and grants…
Added 5 mins ago
GE
Adjoint(e) administratif(ve) / Commis principal(e) aux opérations
GFL Environmental Inc.
Longueuil, QC
- Full-time
Titre du Poste : Adjoint(e) administratif(ve) / Commis principal(e) aux opérations
Added 5 mins ago
Collections Advisor
Scotiabank
Hamilton, ON
Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet…
Added 5 mins ago
MD
Lobby Lead Worker - State Prog Admin, Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 5 mins ago
AS
Payroll Specialist
AgileGrid Solutions
Canada
- Full-time
Jetson Home is seeking an experienced Payroll Specialist to manage payroll operations across Canada and the United States as part of our Accounting & Finance team. In this highly visible…
Added 5 mins ago
TD
Senior Financial Reporting Analyst
Tetra Digital Group
Toronto, ON
- $100,000 to $125,000 CAD / year
- Full-time
You’ll report to our Head of Finance and partner closely with operations, treasury, compliance, engineering, and our external auditors.
Added 20 mins ago
C
Office Clerks (Sales Audit, Temporary) - Red Deer - Central Alberta Co-op
Co-op
Red Deer, AB
- Full-time
…to support our administration team with essential financial operations. If you're skilled at managing competing priorities with efficiency and have excellent communication skills, we’d be…
Added 20 mins ago
A
Total Rewards Coordinator
ATCO
Calgary, AB
- Full-time
In the spirit of reconciliation, we acknowledge the traditional territories and homelands on which many of our ATCO operations and facilities are located. We honour and respect the diverse…
Added 20 mins ago
P
Data Management and Strategy, Senior Associate
PwC
Toronto, ON
- Full-time
…governance, quality control, and data integration to support business…
Added 20 mins ago
BR
Crew Supervisor
Brad Ryan - Wright Canada Holdings LTD
Prince George, BC · Williams Lake, BC · Quesnel, BC · BC · CAN - Field - BC
- Full-time
Must have valid First-Aid and CPR cards.
Added 20 mins ago
S
Senior Internal Auditor - Accounting and Operations
Solmax
Longueuil, QC
- Full-time
This hybrid position is based near the Longueuil Metro station and requires 3 days per week on site
Added 20 mins ago
KM
Investor Relations & Business Development Analyst
K92 Mining Inc.
Vancouver, BC
- Full-time
…capitalization of approximately C$7 billion. Since restarting operations in 2017, K92 has rapidly transformed Kainantu into one of the fastest-growing, lowest-cost gold operations globally,…
Added 20 mins ago
A
Payroll & HR Operations Specialist
Arlo
Vancouver, BC
- Full-time
You will own payroll and support HR operations across our growing clinic network. Approximately half your time will focus on payroll for clinicians, hourly clinic staff, and salaried…
Added 20 mins ago
SC
Analyste d'Affaires Finance (Senior)
SII Canada
Montreal, QC
- Full-time
Connaissance approfondie des produits des marchés de capitaux, notamment des opérations de financement garanties, des produits
Added 20 mins ago
FO
Gestionnaire Principal(e) des Finances, Programmes
Federation of Canadian Municipalities
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
Leads a small team of finance and accounting professionals and manages Programs Finance Operations, including accounts payable, financial accounting journals, and loans and grants…
Added 20 mins ago
MH
Billing & Client Support Coordinator
McGovern Hurley LLP
Toronto, ON
- Full-time
This role is required to be on-site five (5) days per week at our North York office, with overtime during peak periods (January to June) and month-end
Added 20 mins ago
RH
Senior Accountant
Robert Half
Coquitlam, BC
- $85,000 to $95,000 CAD / year
- Full-time
We are seeking a Senior Financial Accountant to join a growing and dynamic organization. Reporting directly to the Divisional Controller, this is a hands-on role for a finance professional…
Added 20 mins ago
FN
Assistant Vice President, Sales - Commercial Financing
First National Financial LP
Vancouver, BC
- Full-time
Must have minimum of 5 years of experience working on CMHC underwriting, CMHC applications/submissions, and CMHC funding/post-approval requests
Added 20 mins ago
CG
Financial Analyst
Compass Group Canada
Toronto, ON · Etobicoke, ON
- Full-time
Answer queries and support Operations Management and Senior leadership
Added 20 mins ago
TG
Managing Director, Digital Finance
TMX Group
Toronto, ON
- Full-time
…accountable for leading the strategic transformation of Finance operations across systems, data, reporting, business processes, and artificial intelligence. In this business leadership…
Added 34 mins ago
L
Financial Service Representative - LendDirect Office 1501
LendDirect
Toronto, ON
- Full-time
~ Hypatia P., Store Operations Recruiter - Canada
Added 34 mins ago
SC
Specialist, Deposit Support
Sunrise Credit Union
Canada
- Full-time
…cheque cashing procedures, vault and combination controls, ATM operations, branch treasury functions, and branch opening and closing…
Added 34 mins ago
SC
Project Manager (Term 12-18 months)
Sunrise Credit Union
Canada
- Full-time
Acts as project manager for any assigned corporate/operations projects.
Added 34 mins ago
SC
Specialist, Systems Support
Sunrise Credit Union
Canada
- Full-time

Manager, Customer Experience Trainee - Montreal Ouest

Dollard-Des Ormeaux, QC, Canada

59 500 $ / $59,500 - 84 000 $ / $84,000 CAD · Full-time

Apply on td.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: 59 500 $ / $59,500 - 84 000 $ / $84,000 CAD
Job type: Full-time
Apply by: Dec 28, 2026
Experience: · Undergraduate degree and/or over 3 years of relevant work experience
Posting language: English
Posted: Nov 10, 2026

Original job description

Work Location:

Dollard-des-Ormeaux, Quebec, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

59 500 $ / $59,500 - 84 000 $ / $84,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Is it fun for you to connect with people from different walks of life and make lasting connections? Do you thrive in providing dynamic leadership to ensure seamless and impactful customer experience? If so, then apply with us today for the position of Manager Customer Experience Trainee and offer your expertise in creating meaningful and memorable customer experiences.

In this role, you would:

· Mentor a team by showcasing exceptional experiences in every customer interaction and achieving operational excellence, and personal development objectives.

· Meet customer demands and compliance requirements by maintaining employee scheduling and ensuring all policies, procedures and guidelines of conduct are followed

· Collaborate with One TD partners to help all customers in a way that suit their needs best

· Support the frontline staff in resolving complaints as per customer problem resolution guidelines; encourage senior team members to act as a point of escalation and take personal ownership as required

· Coach the team on advice-giving and customer conversation strategies and tactics to improve and promote a legendary customer experience

· Lead the team to monitor workflows, prioritize tasks and assign duties while resolving and improving operational issues

· Administer complex daily branch administrative duties

· Maintain customer facing areas of the branch as per premises, marketing, and regulatory guidelines

· Lead a high performing team by providing ongoing performance feedback and ensuring their performance management activities are undertaken and completed

· Help build a fair, positive and equitable environment by promoting team effectiveness, maintaining a positive attitude and improving knowledge of emerging industry trends and programs constantly

Job Requirements:

· Undergraduate degree and/or over 3 years of relevant work experience

· Sound knowledge of processes management, business and operational functions including banking solutions and concepts

· Proficiency in software tools including MS Office, and internet application

· Tactful and diplomatic communicator able to exchange ideas and information with customers, partners and management in a concise and logical way

· A go-getter with strong organizational, planning and time management skills

· A dynamic leader with strong influential skills to work expertly with customers and employees in a fast-paced work environment

Trainee Mobility
This opportunity includes a mobility clause that requires a candidate to be mobile within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be determined by your progress in the training program and our ability to avail an appropriate opportunity. This may involve a transfer and geographic relocation to another TD location within your assigned region. It is our understanding that you are mobile to any location in this region. You are also aware that your geographic mobility is a condition of this employment.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec des employés ou des collègues qui ont besoin de services et de soutien dans une langue autre que le français.

Apply on td.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Manager, Customer Experience Trainee will mentor frontline staff to achieve operational excellence and deliver exceptional customer service. They are responsible for managing daily branch administrative duties, monitoring workflows, and providing ongoing performance feedback to the team.

Requirements

Candidates must possess an undergraduate degree or over 3 years of relevant work experience in business or operational functions. Strong leadership, communication, and organizational skills are required, along with proficiency in MS Office and banking software.

Skills

Customer experience
Leadership
Mentoring
Operational excellence
Performance management
Banking solutions
Process management
Communication
Time management
Organizational skills
Problem resolution
Coaching
Workflow monitoring
Administrative duties
Regulatory compliance

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Leadership
Mentoring
Operational Excellence
Performance Management
Process Management
Compliance
Scheduling
Workflow
Administrative
MS Office
Financial Services
Relationship Management
Branch Operations
Coaching
Problem Resolution
Strategic Planning
Time Management
Influential Skills

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Work requirements

Jobs in Canada