Jobs in Canada

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Added 11 mins ago
IC
CRM & Sales Enablement, Lead
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
…initiatives, drive cross-functional collaboration, and engage senior leadership to align CRM capabilities with business objectives. You will be accountable for managing intake and…
Added 11 mins ago
FO
Senior Finance Manager, Programs
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
Working as part of the Corporate, Finance Team, reporting to the Senior Director of Corporate Services and Finance, the Senior Finance Manager will play a key role in all financial aspects…
Added 11 mins ago
Talent Acquisition Specialist
DarkVision
North Vancouver, BC
…partner directly with our Head of People & Culture and our Senior Technical Recruiter to design and run our hiring campaigns, advise on talent strategy, and deliver against an ambitious…
Added 11 mins ago
W
Lead, Global People Analytics
WSP
Montreal, QC
- Full-time
Demonstrated ability to advise senior stakeholders, facilitate complex requirements discussions, and align multiple stakeholder groups around a clearly defined business need and solution.
Added 11 mins ago
Field Area Manager - Eastern Canada Service Operations
ENERCON
Moncton, NB · Montreal, QC · New Richmond, QC · Saint-Ferdinand, QC · Sainte-Marguerite-Marie, QC · Saint-Rémi, QC · Eastern Kings, PE · Point Tupper, NS · Halifax, NS · Stellarton, NS · Truro, NS · Bible Hill, NS · Sydney, NS · Windsor, ON · Saint John, NB · Saint-Patrice-de-Sherrington, QC · QC · Québec, QC · St-Rémi, Queb
As the senior operational leader for the region, the Field Area Manager oversees multiple service locations, drives operational and financial performance, supports workforce planning, and…
Added 11 mins ago
Power Platform Technical Lead
Dentons
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Edmonton, AB · Calgary, AB
…capabilities to improve legal and business services. This is a senior individual-contributor role with no direct reports. The successful candidate will lead through solution architecture,…
Added 11 mins ago
AI
Department Manager Contract Sales
Allmar Inc.
Ottawa, ON · Kanata, ON
- $90,000 to $120,000 CAD / year
- Contract
…capabilities and supporting organizational objectives. As the senior escalation point for complex project, contractual, technical, operational, and customer-related matters, the position…
Added 11 mins ago
B
Supply Chain Agent
Bombardier
Dorval, QC
- Full-time
Lead, develop and execute the commodity strategy and provide to senior management project and negotiation statuses.
Added 11 mins ago
AF
Regional Sales Enablement Centre Manager
Armstrong Fluid Technology
Toronto, ON
- Full-time
Ability to communicate effectively with senior leadership, employees, customers, channel partners, and other stakeholders.
Added 11 mins ago
TC
AI -Senior Mobile Engineering Specialist
Tata Consultancy Services
Montreal, QC
- $100,000 to $120,000 CAD / year
- Full-time
Good Years of experience in mobile device management, working at senior engineer level
Added 11 mins ago
TH
Senior Financial Analyst, Hardlines
The Home Depot
Canada
- Full-time
As a Senior Financial Analyst, you are the key person influencing decision for key business leaders through financial data and insights, and serve as the main point of contact to provide…
Added 26 mins ago
IW
Property Superintendent, South
Iconic Wineries of British Columbia
Oliver, BC
- Full-time
…is ideal for an experienced construction superintendent or senior facilities professional who combines strong construction expertise with a proactive approach to facility…
Added 26 mins ago
Senior System Development Engineer
Pembina Pipeline Corporation
Calgary, AB
Pembina’s Calgary Office is actively hiring 2 Senior Engineers for the System Development team. Reporting to the Supervisor of System Development, the team is a core part of Pembina’s…
Added 26 mins ago
Senior Indigenous Partnerships & Project Advisor
GHD Group Pty Ltd
Waterloo, ON
GHD is seeking a Senior Indigenous Partnerships & Project Advisor to join our Strategic Communications, Engagement and Communities team in Ontario.
Added 26 mins ago
C
Android Senior Developer - OTT Team (French Services) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
- Full-time
Added 26 mins ago
NF
Operational Readiness Manager
New Flyer
Winnipeg, MB
- Full-time
Provide accurate, concise status reporting and recommendations to senior leadership, including decisions required, unresolved exposure, and recovery status for NPI launches and customer…
Added 26 mins ago
I
Technical Scrum Master
INFOYA
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
Work Arrangement: Hybrid (2 days in office per week)
Added 26 mins ago
P
Data Management and Strategy, Senior Associate
PwC
Toronto, ON
- Full-time
As a Data Management and Strategy Senior Associate, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational…
Added 26 mins ago
GJ
Chef(fe), Développement des affaires - Business Development Manager
Groupe JAMP Pharma
Boucherville, QC
- Full-time
Added 26 mins ago
OT
Project Manager, MEP
Ontario Transit Group
Toronto, ON
- Full-time
Reporting: Provide regular project status updates, financial reports, and performance metrics to senior management and stakeholders.
Added 26 mins ago
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Intermediate Designer - Distribution
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Toronto, ON
- Full-time
Apply client, industry, and regulatory standards to project designs with guidance from Senior Engineers.
Added 26 mins ago
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Senior Engineer - Distribution
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Toronto, ON
- Full-time
Added 26 mins ago
BC
Principal Engineer – Underground Mining
BBA Consultants
Thunder Bay, ON
- Full-time
As our mining and metals activities continue to grow, we’re seeking a senior mining engineer to join our outstanding Mining and Geology team. You’ll have the opportunity to work on a wide…
Added 26 mins ago
D
Senior Consultant - SAP Tax and Revenue Management (TRM) - R8dius
Deloitte
Saint John, NB
- Full-time
As an SAP Tax and Revenue Management (TRM) Senior Consultant, you will combine your SAP functional expertise with a client-focused approach to design and deliver solutions that support…
Added 26 mins ago
D
Senior Consultant - SAP Tax and Revenue Management (TRM) - R8dius
Deloitte
Toronto, ON
- Full-time
As an SAP Tax and Revenue Management (TRM) Senior Consultant, you will combine your SAP functional expertise with a client-focused approach to design and deliver solutions that support…

Manager, Customer Experience Trainee - Montreal Ouest

Dollard-Des Ormeaux, QC, Canada

59 500 $ / $59,500 - 84 000 $ / $84,000 CAD · Full-time

Apply on td.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: 59 500 $ / $59,500 - 84 000 $ / $84,000 CAD
Job type: Full-time
Apply by: Dec 28, 2026
Experience: · Undergraduate degree and/or over 3 years of relevant work experience
Posting language: English
Posted: Nov 10, 2026

Original job description

Work Location:

Dollard-des-Ormeaux, Quebec, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

59 500 $ / $59,500 - 84 000 $ / $84,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Is it fun for you to connect with people from different walks of life and make lasting connections? Do you thrive in providing dynamic leadership to ensure seamless and impactful customer experience? If so, then apply with us today for the position of Manager Customer Experience Trainee and offer your expertise in creating meaningful and memorable customer experiences.

In this role, you would:

· Mentor a team by showcasing exceptional experiences in every customer interaction and achieving operational excellence, and personal development objectives.

· Meet customer demands and compliance requirements by maintaining employee scheduling and ensuring all policies, procedures and guidelines of conduct are followed

· Collaborate with One TD partners to help all customers in a way that suit their needs best

· Support the frontline staff in resolving complaints as per customer problem resolution guidelines; encourage senior team members to act as a point of escalation and take personal ownership as required

· Coach the team on advice-giving and customer conversation strategies and tactics to improve and promote a legendary customer experience

· Lead the team to monitor workflows, prioritize tasks and assign duties while resolving and improving operational issues

· Administer complex daily branch administrative duties

· Maintain customer facing areas of the branch as per premises, marketing, and regulatory guidelines

· Lead a high performing team by providing ongoing performance feedback and ensuring their performance management activities are undertaken and completed

· Help build a fair, positive and equitable environment by promoting team effectiveness, maintaining a positive attitude and improving knowledge of emerging industry trends and programs constantly

Job Requirements:

· Undergraduate degree and/or over 3 years of relevant work experience

· Sound knowledge of processes management, business and operational functions including banking solutions and concepts

· Proficiency in software tools including MS Office, and internet application

· Tactful and diplomatic communicator able to exchange ideas and information with customers, partners and management in a concise and logical way

· A go-getter with strong organizational, planning and time management skills

· A dynamic leader with strong influential skills to work expertly with customers and employees in a fast-paced work environment

Trainee Mobility
This opportunity includes a mobility clause that requires a candidate to be mobile within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be determined by your progress in the training program and our ability to avail an appropriate opportunity. This may involve a transfer and geographic relocation to another TD location within your assigned region. It is our understanding that you are mobile to any location in this region. You are also aware that your geographic mobility is a condition of this employment.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec des employés ou des collègues qui ont besoin de services et de soutien dans une langue autre que le français.

Apply on td.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Manager, Customer Experience Trainee will mentor frontline staff to achieve operational excellence and deliver exceptional customer service. They are responsible for managing daily branch administrative duties, monitoring workflows, and providing ongoing performance feedback to the team.

Requirements

Candidates must possess an undergraduate degree or over 3 years of relevant work experience in business or operational functions. Strong leadership, communication, and organizational skills are required, along with proficiency in MS Office and banking software.

Skills

Customer experience
Leadership
Mentoring
Operational excellence
Performance management
Banking solutions
Process management
Communication
Time management
Organizational skills
Problem resolution
Coaching
Workflow monitoring
Administrative duties
Regulatory compliance

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Leadership
Mentoring
Operational Excellence
Performance Management
Process Management
Compliance
Scheduling
Workflow
Administrative
MS Office
Financial Services
Relationship Management
Branch Operations
Coaching
Problem Resolution
Strategic Planning
Time Management
Influential Skills

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Work requirements

Jobs in Canada