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Added 11 mins ago
AC
Regional Service Agent
Allstate Canada
AB · Edmonton, AB
- Full-time
Our team is growing, and we are actively looking to hire Regional Service Agent! Reporting to the Manager, Regional Service, you will be responsible to answer service and billing inquiries…
Added 11 mins ago
CL
Customer Processing Representative (Bilingual)
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Montreal, QC
- Full-time
Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered…
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AC
Paralegal - Corporate Secretary - Temporary
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Dorval, QC
- Full-time
Reporting to the Specialist, Governance and Assistant Secretary, the Corporate Paralegal is responsible for maintaining the corporate records of Air Canada and its subsidiaries, corporate…
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- Full-time
Reporting to the Engineering manager, Mining group, the Project Engineer directs the technical execution phase of complex engineering projects. They serve as central technical authority,…
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A
Civil/Environmental Engineer
AECOM
Burnaby, BC
- $75,000 to $1,050,000 CAD / year
- Full-time
Providing leadership and project manager expertise in support of ongoing remediation and waste management projects, including the review of work scopes and client deliverables
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Instructional Designer
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Toronto, ON
Provide ongoing project support to the Senior Manager, including reporting on project status, milestones, and potential risks.
Added 26 mins ago
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Propelis
Toronto, ON
- $30 to $40 CAD / hour
- Full-time
Experience working in a matrixed, client-embedded environment as a project manager and trusted partner.
Added 26 mins ago
T
Quality Engineer I
TD
Toronto, ON
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 26 mins ago
S&
Branded Retail Account Manager
SGS & Co
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- $30 to $40 CAD / hour
- Full-time
Experience working in a matrixed, client-embedded environment as a project manager and trusted partner.
Added 26 mins ago
M
Branded Retail Account Manager
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Toronto, ON
- $30 to $40 CAD / hour
- Full-time
Experience working in a matrixed, client-embedded environment as a project manager and trusted partner.
Added 26 mins ago
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President & CEO
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ON · Ontario, Canada
- Full-time
Our client is a respected Canadian wine business with a longstanding heritage, established market presence and a commitment to quality, innovation and sustainable growth.
Added 26 mins ago
B
Senior Manager, Credit Risk Learning
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- Full-time
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S
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Scotiabank
Toronto, ON
- Full-time
Serve as the primary reporting, insights, and communication channel coordinator for GTB NFR activities. For each risk domain, the Senior Manager coordinates the collection, synthesis,…
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V|
Ingénieur(e) de projets / Project Engineer
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Montreal, QC
- Full-time
Reporting to the Engineering manager, Mining group, the Project Engineer directs the technical execution phase of complex engineering projects. They serve as central technical authority,…
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Toronto, ON
- Full-time
The Senior Manager, Business Advisory acts as a strategic advisor to the Director Product, Platform & Proposition, Tangerine Business and leadership team, providing small business,…
Added 26 mins ago
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Manager, Quantitative Strategies & Analytics
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- Full-time
The Manager provides analytical expertise to deliver data-driven insights, modernize and automate processes, and build purpose-built quantitative tools that enhance the investment process…
Added 26 mins ago
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Manager, Product Owner
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- Full-time
Reporting to the Senior Manager, Real Estate Secured Lending (RESL), this role manages the delivery capabilities in the Mortgage Technology environment against the Real Estate Secured…
Added 26 mins ago
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Gestionnaire de projet SAP
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Drummondville, QC
- Full-time
CGI is looking for an SAP Project Manager to lead the takeover and continued delivery of an SAP S/4HANA Cloud Public Edition project. In this role, you will drive integrated, predictable…
Added 26 mins ago
ST
Program Assistant
Skilled Trades Ontario / Métiers spécialisés Ontario
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Reporting to: Director, Apprenticeship Training, Curriculum, Standards and Examination
Added 26 mins ago
RH
Accounting Manager
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Markham, ON
- $40 to $50 CAD / hour
- Contract
Our client, a well-established organization in distribution industry, is seeking a hands-on Accounting Manager to oversee the full accounting function and provide financial leadership to…
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Ottawa, ON
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Receive all client waste – both bulk liquids/solids and containerized.
Added 26 mins ago
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Calgary, AB · AB · Lethbridge, AB · Abbotsford, BC · Burnaby, BC · Chilliwack, BC · Fort St. John, BC · Kamloops, BC · Kelowna, BC · Prince George, BC · Quesnel, BC · Vancouver, BC · Vanderhoof, BC · Vernon, BC · Victoria, BC · Fredericton, NB · Moncton, NB · Saint John, NB · St. John's, NL · Halifax, NS · Hamilton, ON · Kingston, ON · London, ON · North Bay, ON · Oakville, ON · Ottawa, ON · Parry Sound, ON · Sault Ste. Marie, ON · St. Catharines, ON · Sudbury, ON · Toronto, ON · Vaughan, ON · Waterloo, ON · Windsor, ON · ON · Boisbriand, QC · Brossard, QC · Joliette, QC · Laval, QC · Mont-Royal, QC · Montreal, QC · Quebec, QC · Regina, SK · Edmonton, Alberta · Kanata, Ontario · Mount Royal, Quebec · Saint-Laurent, Quebec
- Full-time
Support compliance manager in data analysis to identify compliance trends and potential non-compliance.
Added 56 mins ago
DT
Project Manager
dp Technologies Group
Winnipeg, MB
- Full-time
Position Summary: Reporting to the Engineering Manager, the Project Manager is responsible for planning, coordinating, and managing projects from initiation through completion, including…

Manager, Issues Management (Corporate Operational Risk Management) (5660)

Toronto, ON, Canada

$96,900 - $136,800 CAD · Full-time

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Job details

Pay: $96,900 - $136,800 CAD
Job type: Full-time
Apply by: Nov 17, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Risk Management

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

Operational Risk Management ("ORM") is accountable for the design and implementation of TDBG's Operational Risk Management Framework that sets out the Bank's governance, policies, processes and practices for the identification, assessment, reporting, mitigation and control of operational risk. Within this context, C-ORM acts as an independent risk management function responsible for ensuring the Bank has an effective operational risk management program to manage risk within the Bank's risk appetite.

Key Accountabilities:

Reporting to the Senior Manager, Issues Management, this role leads the design and continuous improvement of the Enterprise Issues Management program, including its Standards, Procedure, monitoring and reporting. The role provides program oversight to support consistent application across the Enterprise, alignment with regulatory expectations and ongoing program effectiveness. This role suits a strong relationship builder who thinks strategically and combines data analysis with sound judgment.

Key accountabilities include:

CUSTOMER

Act as a subject matter expert for the Enterprise Issues Management program and assist stakeholders with understanding and applying the Issues Management Standards, Procedure and requirements consistently across the Enterprise.
Develop communications and engage stakeholders to support consistent understanding and adoption of Issues Management requirements across the Enterprise.
Recommend and implement corrective actions and enhancements to improve efficiency, processes and procedures, as needed.
Respond to audit requests and lead remediation plan activities for Issues Management audit and regulatory issues, where applicable. Coordinate evidence and track progress to support closure within committed timelines.

SHAREHOLDER

Analyze quantitative and qualitative Enterprise Issues Management data to identify trends, recurring themes, systemic drivers and remediation concerns. Assess the risk implications and develop evidence-based conclusions and recommendations for senior management.
Draft clear, concise reporting commentary that explains changes in issue data, remediation progress and emerging concerns, and provides meaningful insights for senior management.
Assess and monitor Issues Management program effectiveness using accurate, complete and timely data, reporting and analysis.
Monitor changes in regulatory expectations and industry practices. Recommend improvements to Issues Management governance and program effectiveness.
Ensure business operations meet applicable internal and external requirements, including segregation of duties.
Promote a culture of risk management and control, supported by effective processes aligned with the Bank’s risk appetite.

EMPLOYEE / TEAM

Lead cross-functional program initiatives including coordinating priorities, dependencies and deliverables, and building stakeholder agreement to meet timelines.
Share Issues Management expertise and develop practical guidance to build team and stakeholder capability.
Promote automation and reporting improvements that reduce manual work, strengthen data quality and improve access to useful risk information.
Share knowledge and skills with the team, communicate concerns promptly and build effective working relationships across functions.
Support strategic and day-to-day operational risk management deliverables, as needed.
Stay informed about operational risk concepts, trends, regulatory developments and industry standards.
Support a positive work environment that encourages innovation, creativity, teamwork and high-quality results.

BREADTH & DEPTH

Risk management or financial reporting experience is preferred.
Strong analytical and problem-solving skills, with the ability to identify trends in issue data and develop strategic recommendations.
Proficiency in Excel, PowerPoint and Word is required.
Experience building Power BI reports is an asset.
Ability to think strategically, constructively challenge assumptions and influence team members, executives and partners.
Strong written and verbal communication skills, including the ability to explain complex information clearly and draft accurate, insightful reporting commentary for senior management.
Strong organizational and time management skills, with attention to detail and the ability to meet tight deadlines and obtain timely stakeholder input.
Self-motivated, willing to challenge existing practices and able to remain effective under pressure.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

This role leads the design and continuous improvement of the Enterprise Issues Management program, ensuring alignment with regulatory expectations and program effectiveness. The manager will analyze quantitative and qualitative data to identify trends and provide strategic insights to senior management.

Requirements

The position requires strong analytical and problem-solving skills, with proficiency in Microsoft Office tools and experience in risk management or financial reporting. Candidates must demonstrate the ability to think strategically, communicate complex information clearly, and build effective relationships across the enterprise.

Skills

Risk management
Issues management
Data analysis
Strategic thinking
Communication
Regulatory compliance
Reporting
Stakeholder engagement
Excel
PowerPoint
Word
Power BI
Problem-solving
Organizational skills
Time management

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Operational Risk Management
Issues Management
Governance
Compliance
Data Analysis
Regulatory Expectations
Risk Appetite
Reporting
Stakeholder Management
Excel
PowerPoint
Word
Power BI
Financial Reporting
Strategic Planning
Risk Mitigation
Audit
Remediation
Enterprise Risk
Process Improvement

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