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Added 58 mins ago
RB
Manager, Operations II
Royal Bank of Canada
Toronto, ON
- Full-time
As Manager, Futures Operations, you will lead a team supporting time-sensitive, complex, exception-based, and highly specialized futures operations within Wealth Management Canada. You will…
Added 1 hour ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 1 hour ago
HN
SMS & IOSA Lead
Hospitality Newfoundland and Labrador
St. John's, NL
- Full-time
Promote proactive reporting, hazard identification, risk management, and continuous improvement.
Added 1 hour ago
K
Manager, Technology Strategy & Digital Transformation
KPMG
Vancouver, BC
- Full-time
Our Technology Strategy & Digital Transformation team is looking for a Manager to help organizations align technology investments with business priorities. The successful candidate will…
Added 2 hours ago
RD
Manager, Operations II
RBC Dominion Securities
Toronto, ON
- Full-time
As Manager, Futures Operations, you will lead a team supporting time-sensitive, complex, exception-based, and highly specialized futures operations within Wealth Management Canada. You will…
Added 2 hours ago
OW
Oliver Wyman- Private Capital/Industrials- Engagement Manager
Oliver Wyman Group
Toronto, ON
- Other
…throughout the deal transaction lifecycle: from opportunity identification through due diligence and post-transaction value realization. At Oliver Wyman, we take a multi-specialist approach…
Added 4 hours ago
Quality Assurance Manager - Scarborough
BelPak
Toronto, ON
BelPak is seeking an experienced, proactive, and results-driven Quality Assurance Manager to lead the Quality Assurance and Food Safety programs at our Thornmount facility. The Thornmount…
Added 4 hours ago
W
Manager, Project Controls
Worley
Markham, ON
- Full-time
As a Project Controls Manager, you will lead the development and execution of project controls strategies for complex nuclear projects. You will provide oversight across cost control,…
Added 4 hours ago
V
Spec, Procurement
Vale
Canada
- Full-time
This is a permanent position reporting to the Manager, Supply Chain Governance, Controls and Inventory Strategy. The Specialist will play a key role within Vale Base Metals' Procurement and…
Added 4 hours ago
PC
Indirect Tax, Recovery Data Analytics
PwC Canada
Vancouver, BC
- Full-time
Our team helps our clients optimize cash flow and reduce risk by managing challenges related to indirect taxes. You’ll support our clients with all aspects of indirect taxation related to…
Added 4 hours ago
HI
CAN – IT – Bus Systems Analyst III
HRbrain Inc.
Toronto, ON
- Full-time
…part in the scoping and estimating of project efforts, risks identification and mitigation measures recommendation, communicating activity status and supplying prompt notification and…
Added 6 hours ago
TF
Manager Safety-1st Shift-RVI-Hanceville
Tyson Foods
Hanceville, BC
- Full-time
…and driving continuous improvement initiatives that reduce risk, prevent injuries, and promote sustainable workplace practices. The Safety Manager serves as a trusted advisor to plant…
Added 6 hours ago
AC
AVP IT Delivery
Aviva Canada
Markham, ON
- Full-time
Risk Management: Lead initiatives that strengthen risk identification, escalation, mitigation, and control adherence across IT and Operations. Partner with Risk, Compliance, and Audit teams…
Added 6 hours ago
OW
Oliver Wyman- Private Capital/Industrials- Engagement Manager
Oliver Wyman
Toronto, ON
- Full-time
…throughout the deal transaction lifecycle: from opportunity identification through due diligence and post-transaction value realization. At Oliver Wyman, we take a multi-specialist approach…
Added 6 hours ago
A
Director, Treasury & Business Intelligence
Avana
Regina, SK
- Full-time
…investment analysis, business intelligence, and related financial risk activities. As the senior leader of the function, the Director establishes strategy and standards, approves…
Added 6 hours ago
N
Sr Specialist, Maintenance & Reliability
Nutrien
Calgary, AB
- Full-time
Reporting to the Director, Maintenance & Reliability, the Sr. Manager, Maintenance & Reliability will bring a continuous improvement mindset, with experience applying Lean and Six Sigma…
Added 6 hours ago
P
Indirect Tax, Recovery Data Analytics
PwC
Calgary, AB · Vancouver, BC · Toronto, ON · Montreal, QC
- Full-time
Our team helps our clients optimize cash flow and reduce risk by managing challenges related to indirect taxes. You’ll support our clients with all aspects of indirect taxation related to…
Added 7 hours ago
EL
Medical Director - Oncology
Eli Lilly and Company
ON · Ontario, Canada
- Full-time
…least 50% of the time), determined in collaboration with your manager and based on business…
Added 7 hours ago
AC
Project Manager
ATS Corporation
Cambridge, ON
- Full-time
Develop and Implement Risk Mitigation Plan(s)
Added 7 hours ago
AVP IT Delivery
Aviva
Markham, ON
Risk Management: Lead initiatives that strengthen risk identification, escalation, mitigation, and control adherence across IT and Operations. Partner with Risk, Compliance, and Audit teams…
Added 7 hours ago
EB
Bilingual Fraud Analyst - Cards
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
En tant qu’expert-conseil en matière de prévention de la fraude, le titulaire contribue à l’identification et à la réduction des risques criminels grâce à une approche rigoureuse,…
Added 7 hours ago
WI
Advisor, HSE
WSP in Canada
AB · Edmonton, AB
- Full-time
…partner with operational leaders and project teams to anticipate risk, strengthen project planning and implement practical solutions that protect our people while supporting successful…
Added 7 hours ago
AC
Manager, Hub Operations
Air Canada
Toronto, ON
- Full-time
The Manager, Hub Operations reports to the Director, Hub Operations and is accountable for the Day of Operations at the Toronto (YYZ) Cargo Hub, with additional pre-planning oversight for…
Added 8 hours ago
O
Lead Revenue Operations Analyst
OpenText
Waterloo, ON
- Full-time
…adding value to the business. This position reports to the Manager, Revenue Operations, and will be responsible for supporting revenue forecasting, bookings analysis, planning, and…
Added 8 hours ago
FC
Team Lead
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Sherwood Park, AB
- Full-time
…guidance and coaching, and work closely with the Care-First Manager to promote consistent and effective claims…

Manager, Issues Management (Corporate Operational Risk Management) (5660)

Toronto, ON, Canada

$96,900 - $136,800 CAD · Full-time

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Job details

Pay: $96,900 - $136,800 CAD
Job type: Full-time
Apply by: Nov 17, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Risk Management

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

Operational Risk Management ("ORM") is accountable for the design and implementation of TDBG's Operational Risk Management Framework that sets out the Bank's governance, policies, processes and practices for the identification, assessment, reporting, mitigation and control of operational risk. Within this context, C-ORM acts as an independent risk management function responsible for ensuring the Bank has an effective operational risk management program to manage risk within the Bank's risk appetite.

Key Accountabilities:

Reporting to the Senior Manager, Issues Management, this role leads the design and continuous improvement of the Enterprise Issues Management program, including its Standards, Procedure, monitoring and reporting. The role provides program oversight to support consistent application across the Enterprise, alignment with regulatory expectations and ongoing program effectiveness. This role suits a strong relationship builder who thinks strategically and combines data analysis with sound judgment.

Key accountabilities include:

CUSTOMER

Act as a subject matter expert for the Enterprise Issues Management program and assist stakeholders with understanding and applying the Issues Management Standards, Procedure and requirements consistently across the Enterprise.
Develop communications and engage stakeholders to support consistent understanding and adoption of Issues Management requirements across the Enterprise.
Recommend and implement corrective actions and enhancements to improve efficiency, processes and procedures, as needed.
Respond to audit requests and lead remediation plan activities for Issues Management audit and regulatory issues, where applicable. Coordinate evidence and track progress to support closure within committed timelines.

SHAREHOLDER

Analyze quantitative and qualitative Enterprise Issues Management data to identify trends, recurring themes, systemic drivers and remediation concerns. Assess the risk implications and develop evidence-based conclusions and recommendations for senior management.
Draft clear, concise reporting commentary that explains changes in issue data, remediation progress and emerging concerns, and provides meaningful insights for senior management.
Assess and monitor Issues Management program effectiveness using accurate, complete and timely data, reporting and analysis.
Monitor changes in regulatory expectations and industry practices. Recommend improvements to Issues Management governance and program effectiveness.
Ensure business operations meet applicable internal and external requirements, including segregation of duties.
Promote a culture of risk management and control, supported by effective processes aligned with the Bank’s risk appetite.

EMPLOYEE / TEAM

Lead cross-functional program initiatives including coordinating priorities, dependencies and deliverables, and building stakeholder agreement to meet timelines.
Share Issues Management expertise and develop practical guidance to build team and stakeholder capability.
Promote automation and reporting improvements that reduce manual work, strengthen data quality and improve access to useful risk information.
Share knowledge and skills with the team, communicate concerns promptly and build effective working relationships across functions.
Support strategic and day-to-day operational risk management deliverables, as needed.
Stay informed about operational risk concepts, trends, regulatory developments and industry standards.
Support a positive work environment that encourages innovation, creativity, teamwork and high-quality results.

BREADTH & DEPTH

Risk management or financial reporting experience is preferred.
Strong analytical and problem-solving skills, with the ability to identify trends in issue data and develop strategic recommendations.
Proficiency in Excel, PowerPoint and Word is required.
Experience building Power BI reports is an asset.
Ability to think strategically, constructively challenge assumptions and influence team members, executives and partners.
Strong written and verbal communication skills, including the ability to explain complex information clearly and draft accurate, insightful reporting commentary for senior management.
Strong organizational and time management skills, with attention to detail and the ability to meet tight deadlines and obtain timely stakeholder input.
Self-motivated, willing to challenge existing practices and able to remain effective under pressure.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

This role leads the design and continuous improvement of the Enterprise Issues Management program, ensuring alignment with regulatory expectations and program effectiveness. The manager will analyze quantitative and qualitative data to identify trends and provide strategic insights to senior management.

Requirements

The position requires strong analytical and problem-solving skills, with proficiency in Microsoft Office tools and experience in risk management or financial reporting. Candidates must demonstrate the ability to think strategically, communicate complex information clearly, and build effective relationships across the enterprise.

Skills

Risk management
Issues management
Data analysis
Strategic thinking
Communication
Regulatory compliance
Reporting
Stakeholder engagement
Excel
PowerPoint
Word
Power BI
Problem-solving
Organizational skills
Time management

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Operational Risk Management
Issues Management
Governance
Compliance
Data Analysis
Regulatory Expectations
Risk Appetite
Reporting
Stakeholder Management
Excel
PowerPoint
Word
Power BI
Financial Reporting
Strategic Planning
Risk Mitigation
Audit
Remediation
Enterprise Risk
Process Improvement

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