Jobs in Canada

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Added 9 mins ago
Shift Supervisor
The Salvation Army Canada and Bermuda Territory
Victoria, BC · View Royal, BC
Full-time
Act as a Team Lead/Working Supervisor for Store Associates only in the absence of the Store Manager.
Added 9 mins ago
Assistant Manager - Highway #10 & Bovaird, Brampton, ON
Scotiabank
Brampton, ON
As the Assistant Manager, you will lead and oversee the overall success of the Retail Sales and Customer Service teams in a Canadian Bank branch. You will work to ensure business…
Added 9 mins ago
Manager, AI Risk & Compliance
Canadian Tire Corporation
Toronto, ON
Full-time
Lead AI risk assessments, risk tiering, and governance approval processes.
Added 9 mins ago
Personal Lines Account Manager, Retail
HUB International
Leamington, ON
Full-time
Lead with Confidence: Manage a personal lines portfolio, providing expert advice and solutions that reflect each client’s unique needs
Added 9 mins ago
Coordonnateur/Coordonnatrice de Magasin de Détail Temps Plein Winners-Place du Royaume
The TJX Companies, Inc.
Saguenay, QC
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 9 mins ago
Account Consultant (Sales & Marketing) - Hamilton
OSL Direct Services
Hamilton, ON
Other
Deliver best in class customer experience as an ambassador of the Bell brand
Added 9 mins ago
Director, Information Technology and Digital Transformation
OSL Retail Services Inc
Mississauga, ON
Other
OSL Retail Services is a technology-enabled sales and retail services organization supporting some of North America’s leading brands. As Director, Information Technology and Digital…
Added 25 mins ago
Supervisor Full Time
Group Compass Ltee
London, ON
Full-time
The hourly wage for this role is $19.50. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering…
Added 25 mins ago
Assistant Manager - BOSS Outlet, Cross Iron Mills
HUGO BOSS Canada, Inc.
Rocky View, AB
Other
1 -2 years of Specialty Retail Management experience.
Added 25 mins ago
Part Time Sales Associate - HUGO Outlet, Cross Iron Mills
HUGO BOSS Canada, Inc.
Rocky View, AB
Part-time · Other
2-3 years of Specialty Retail Management experience
Added 39 mins ago
Senior Accountant
KITS.COM (TSX:KITS)
Vancouver, BC
Full-time
…Canada and the United States. By combining a seamless digital experience with vertically integrated manufacturing and rapid fulfilment, KITS is redefining how people access vision care,…
Added 39 mins ago
Director, Compass Account Management
Compass Group Canada
Mississauga, ON
Full-time
…Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other…
Added 39 mins ago
Licensed Team Lead-Markham, ON-LensCrafters
LensCrafters
Markham, ON
Full-time
…committed to taking care of you, so you can bring the best quality experience to our patients and…
Added 39 mins ago
Merchant, Multicultural (Super Market Division)
Loblaw Companies Limited
Brampton, ON
Full-time
At least one year’s experience as a merchant/buyer, in retail sales, or merchandising.
Added 39 mins ago
Associate Director, Communications (H&A)
Queen's University
Kingston, ON
$94,000 to $123,000 CAD / year
Full-time
…apartment and housing properties, three dining halls, numerous retail foodservice locations on campus, the Donald Gordon Hotel and Conference Centre, University Club and Event Services.…
Added 39 mins ago
Warehouse Manager
Ritchie's Timber Mart
Rothesay, NB
Full-time
Experience: 2+ years of warehouse or logistics management experience, preferably in a big-box retail setting, industrial building supply distribution center, or high-volume lumber yard.
Added 39 mins ago
Store Manager - Smart Centres Calgary Southeast
RCL - Reitmans Canada Ltd/Ltée
Calgary, AB
Full-time
3+ years of team management experience, ideally in fashion retail or equivalent.
Added 39 mins ago
Assistant Store Manager - Smart Centres Vernon
RCL - Reitmans Canada Ltd/Ltée
Vernon, BC
Full-time
2+ years of experience in team management or supervision in a retail or customer-focused environment.
Added 40 mins ago
Seasonal Retail Associate - Stores
Fossil Group
Ottawa, ON
Previous retail or customer service experience preferred.
Added 40 mins ago
Full-Time Floor Manager - Yorkdale
Lisa Gozlan
Toronto, ON · North York, Ontario
Full-time
The Floor Manager plays a critical leadership role in delivering an exceptional luxury retail experience while ensuring the seamless execution of daily boutique operations. As a key member…
Added 54 mins ago
Sales Associate
Ashley Canada
Barrie, ON
Full-time
2+ years of sales experience (retail or commissioned preferred)
Added 54 mins ago
Sales Associate
Ashley Canada
Toronto, ON · Etobicoke, ON
Full-time
2+ years of sales experience (retail or commissioned preferred)
Added 54 mins ago
Sales Associate
Ashley Canada
Ottawa, ON
Full-time
2+ years of sales experience (retail or commissioned preferred)
Added 54 mins ago
Sales Associate
Ashley Canada
Brampton, ON
Full-time
2+ years of sales experience (retail or commissioned preferred)
Added 54 mins ago
Account Director
AIP Connect
Toronto, ON
Full-time
Our client is seeking a senior, hands-on Account Director to lead a new business and bring established-agency discipline to a lean, entrepreneurial team. In-depth retail and foodservice…

Manager, Leadership Capability Development

Toronto, ON, Canada

Pay: $96,900 - $136,800 CAD
Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

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Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line Of Business:

TD General

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

Branch Banking Delivery Excellence (BBDE) is committed to regaining leadership in customer experience through ease, value and trusted advice and for colleagues and customers by rejuvenating a focus on simplifying and enhancing the branch experience.

Job Description

Our Colleague Capabilities and Enablement team is embarking on a significant transformational change and investment, evolving our Learning ecosystem and colleague experience journey for Canadian Retail Banking, This new and exciting program, Branch Banking Academy, focuses on instilling a culture of learning, inspiring and motivating colleagues by connecting learning to career growth, addressing operational barriers and ensuring colleagues can be "customer ready" faster and more confident to deliver exceptional experiences.

Reporting to the SM, Career Growth and Development, the Manager, Leadership Capability will play an essential role in designing the career ecosystems with predictive pathways to develop both skills and careers via Branch Banking Academy. Responsible for the design and execution of onboarding and continuous learning for all people manager roles with a focus on certification and assessment, and the build of operations training curriculum for all roles in branch banking.

Key Responsibilities

The general accountabilities of this role include but are not limited to the following:

Lead formal learning and development programs

Demonstrate curiosity in understanding learning theories while applying tangible and tactical operational experience rooted in business realities
Acts as Pod Lead for ideation and development of training programs for People Manager (BM, ABM, MCE and DVP) roles
Collaborate with product journey teams to develop topical and targeted training to support Branch Banking colleagues
Lead SME engagement through end-to-end development of training programs and engage key stakeholders
Support achievement of key milestones and delivery timelines in partnership with Learning and Development partners, project managers and external vendors
Act as SME for Dry Runs and Train the Trainer Sessions to support facilitation team
Oversee established key milestones, timing/sequencing, risk assessment & change management plan for learning and development workstream, in partnership with learning project managers and vendors
Ability to develop innovative, engaging, and impactful learning experiences using a variety of modalities including presentations (supporting virtual instruction led training), role plays, observational coaching, job aids, video, and infographic

Qualifications & Experience:

Excellent stakeholder management skills, with a collaborative approach to cross-functional partnership
Data-driven mindset with experience using metrics and insights to improve programs and outcomes.
Exceptional storytelling and presentation skills across all levels including Senior Executive audiences
Driven to win with a history of making an impact and delivering superior results in both the short and long term
Analytical thinker with an ability to identify and execute on optimization/innovation opportunities
Ability to connect strategy to effective execution, implementation, and evaluation of initiatives to ensure effective completion
Ability to act decisively while working collaboratively and building impactful relationships across teams and functions
Strong organizational awareness with an ability to influence outside of a direct reporting relationship by balancing viewpoints of various stakeholders

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec Only):

Sans Objet

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More about this job

Responsibilities

Lead the design and delivery of onboarding, certification, assessment, and continuous learning programs for branch banking people managers, while developing operations training curricula for branch roles. Partner with subject matter experts, learning teams, project managers, and vendors to deliver engaging learning experiences, manage milestones and risks, and support training facilitation.

Requirements

The role calls for strong stakeholder management, cross-functional collaboration, data-driven program improvement, and excellent storytelling and presentation skills, including with senior executives. Candidates should be analytical, decisive, organized, and able to connect strategy to execution while influencing stakeholders and identifying opportunities to optimize learning initiatives.

Skills

Learning And Development Program Design
Leadership Development
Training Curriculum Development
Stakeholder Management
Cross-Functional Collaboration
Metrics And Insights Analysis
Storytelling And Presentation
Analytical Thinking
Change Management
Risk Assessment
Project And Timeline Management
Facilitation
Instructional Design
Organizational Awareness
Influencing Without Direct Authority

Benefits

Health And Well-Being Benefits
Savings And Retirement Programs
Paid Time Off
Banking Benefits And Discounts
Career Development
Reward And Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Branch Banking
Branch Banking Academy
Colleague Capabilities
Learning Ecosystem
Career Pathways
Leadership Capability
People Manager Development
Onboarding
Continuous Learning
Certification
Assessment
Operations Training
Learning And Development
Training Curriculum
Subject Matter Experts
Train The Trainer
Dry Runs
Virtual Instructor-Led Training
Role Plays
Observational Coaching
Job Aids
Video
Infographics
Change Management
Risk Assessment
Stakeholder Engagement
Program Evaluation
Customer Experience
Canadian Retail Banking

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