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Added 3 mins ago
FINANCE MANAGER/CONTROLLER
Twin Valley Co-op Ltd
Birtle, MB
Full-time
As Finance Manager/Controller, you are a strategic partner to the General Manager and Senior Leadership Team. This role is a key leadership position functioning as the senior finance leader…
Added 3 mins ago
Product Manager, Salesforce Platform
Salesforce
Toronto, ON
Full-time
We're looking for an experienced Product Manager to join our Salesforce Platform Center of Excellence team. In this role, you'll help keep our internal Salesforce instances secure,…
Added 19 mins ago
Senior Advisor, Community Relations (Trois-Rivières)
VIA HFR - VIA TGF Inc
Canada
Relevant to the Manager, Community Relations based in Quebec, the Senior Advisor, Community Relations is responsible for managing relationships with stakeholders across Trois-Rivières and…
Added 19 mins ago
Senior Manager, Portfolio & Product Optimization, Global Transaction Banking (12-Month Contract)
Scotiabank
Toronto, ON
Senior Manager, Portfolio & Product Optimization is responsible for driving the strategic direction, planning and optimization of the Global Transaction Banking (GTB) cash management…
Added 19 mins ago
Web Engineering Manager & Digital Products Architect
Accenture
Toronto, ON
Full-time
A Senior Engineering Manager and Web Architect who shapes the technical direction of complex digital products while leading teams and owning delivery outcomes. You connect web architecture…
Added 19 mins ago
Bilingual Commercial Credit Advisor, Commercial Credit Adjudication
RBC
Montreal, QC
Full-time
…including increases at renewal, reviewing and establishing Borrower Risk Rating ensuring credit structures mitigate credit risks. You will adjudicate transaction requests and approve policy…
Added 19 mins ago
Manager AML Risk Analytics
RBC
Toronto, ON
Full-time
The Manager, AML Risk Analytics is an execution-focused role positioned at the intersection of advanced data analytics and investigative intelligence within our financial crime prevention…
Added 19 mins ago
Senior Manager, AML Risk Analytics
RBC
Toronto, ON
Full-time
The Senior manager, AML Risk Analytics is a transformational role that bridges risk strategy, transaction monitoring, and investigative operations, ensuring effective financial crime…
Added 19 mins ago
Senior Project Manager
RBC
Toronto, ON
Full-time
As a Senior Project Manager within the TEO Transformation Office, you will be responsible for managing the end-end execution of transformation projects across TEO. You will play a key role…
Added 19 mins ago
Senior Relationship Manager, Commercial Financial Services
RBC
Montreal, QC · Brossard, QC
Full-time
…industry, whose specialized approach aligns sales, products, risk policy, and market strategies to deliver solutions specific for individual needs. This is a senior role in which your…
Added 34 mins ago
Assistant Manager: Ski Patrol - Hourly
Whistler Blackcomb
Whistler, BC
Temporary
The Assistant Manager for Ski Patrol is a managerial position tasked with being responsible for leading multiple patrollers for the day-to-day operations on the mountain. This role will…
Added 34 mins ago
IPD – ELECTRICAL PROJECT MANAGER – KELOWNA
Westcana Electric Inc.
Kelowna, BC
Full-time
Westcana Electric Inc. is seeking a qualified and experienced Electrical Project Manager – Integrated Project Delivery (IPD) to join our team in Kelowna.
Added 34 mins ago
Senior Procurement Analyst
Hays
Toronto, ON
$80,000 to $83,000 CAD / year
Full-time
Reporting to the Manager, Strategic Procurement, the Senior Analyst, Procurement (Heavy Mobile Mining Equipment) will be responsible for developing and executing sourcing strategies for…
Added 34 mins ago
Senior Governance & Control Analyst (Developer)
TD
Saint John, NB · Toronto, ON · Burlington, ON · Markham, ON · Montreal, QC · Halifax, NS
Full-time
…the organization by driving strong governance, oversight, and risk management practices. Within G&C, the Strategy & Transformation team drives transformation by shaping strategy, delivering…
Added 1 hour ago
Gestionnaire principal·e, Opérations Qualité / Senior Manager, Quality Operations
Jubilant HollisterStier CMO
Montreal, QC
Full-time
The Senior Manager, Quality Operations provides strategic and operational leadership for Quality Assurance activities supporting manufacturing operations. This role ensures strong QA…
Added 1 hour ago
National Accounts Director
OPENLANE
Brampton, ON
$100,000 to $125,000 CAD / year
Full-time
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Added 1 hour ago
Electrical Engineer III
Tundra Technical Solutions
North Vancouver, BC
Full-time
Under the direction of the Manager, Electrical Systems, or their delegate, the Electrical Systems Engineer participates in all phases of new construction design projects including…
Added 1 hour ago
Senior Manager, Major Projects Advisory
KPMG
ON · Toronto, Ontario
Full-time
As a Senior Manager within KPMG’s Major Projects Advisory team, you will support the delivery of high-quality services to top-tier public and private sector clients including government…
Added 1 hour ago
Manager SOC - Cyber Security
KPMG
ON · Toronto, Ontario
Full-time
…professional to join our growing Cyber Security Services team as Senior Consultant KPMG’s leading cyber security practice provides a comprehensive suite of cyber security services, from…
Added 1 hour ago
Nursing Coordinator
Renfrew Victoria Hospital
Renfrew, ON
Part-time
Responds to client/family/visitor issues to problem solve & deescalate; But escalates to Senior Management or the appropriate unit manager as required
Added 1 hour ago
Nurse Coordinator
Renfrew Victoria Hospital
Renfrew, ON
Part-time
Responds to client/family/visitor issues to problem solve & deescalate; But escalates to Senior Management or the appropriate unit manager as required
Added 1 hour ago
Senior Manager, Contact Center - Escalations
Walmart Canada
Mississauga, ON
Full-time
We’re looking for a Senior Manager, Customer Escalations to lead a highly visible function within Walmart Canada’s Customer Care team, bringing together customer advocacy, people…
Added 1 hour ago
VP, IT Operations
Pet Valu
Markham, ON
Full-time
The target leadership team includes the Director, Cybersecurity & GRC; Senior Manager, Infrastructure & Platform Operations; Senior Manager, Retail Technology Operations; and Senior…
Added 1 hour ago
Sr. Business Systems Analyst, TD Securities
TD
Toronto, ON
Full-time
We are looking for a Senior Business Systems Analyst to support the delivery and evolution of Credit Risk Systems used by TD Securities. You will translate complex business, risk, data, and…
Added 1 hour ago
Senior IT Developer- Java, Springboot
TD
Toronto, ON
Full-time
The Mass and Core Payment Technology Team is looking for a Senior IT Developer to contribute to the applications build from scratch as well as maintain them.

Manager, Leadership Capability Development

Toronto, ON, Canada

Pay: $96,900 - $136,800 CAD
Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line Of Business:

TD General

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

Branch Banking Delivery Excellence (BBDE) is committed to regaining leadership in customer experience through ease, value and trusted advice and for colleagues and customers by rejuvenating a focus on simplifying and enhancing the branch experience.

Job Description

Our Colleague Capabilities and Enablement team is embarking on a significant transformational change and investment, evolving our Learning ecosystem and colleague experience journey for Canadian Retail Banking, This new and exciting program, Branch Banking Academy, focuses on instilling a culture of learning, inspiring and motivating colleagues by connecting learning to career growth, addressing operational barriers and ensuring colleagues can be "customer ready" faster and more confident to deliver exceptional experiences.

Reporting to the SM, Career Growth and Development, the Manager, Leadership Capability will play an essential role in designing the career ecosystems with predictive pathways to develop both skills and careers via Branch Banking Academy. Responsible for the design and execution of onboarding and continuous learning for all people manager roles with a focus on certification and assessment, and the build of operations training curriculum for all roles in branch banking.

Key Responsibilities

The general accountabilities of this role include but are not limited to the following:

Lead formal learning and development programs

Demonstrate curiosity in understanding learning theories while applying tangible and tactical operational experience rooted in business realities
Acts as Pod Lead for ideation and development of training programs for People Manager (BM, ABM, MCE and DVP) roles
Collaborate with product journey teams to develop topical and targeted training to support Branch Banking colleagues
Lead SME engagement through end-to-end development of training programs and engage key stakeholders
Support achievement of key milestones and delivery timelines in partnership with Learning and Development partners, project managers and external vendors
Act as SME for Dry Runs and Train the Trainer Sessions to support facilitation team
Oversee established key milestones, timing/sequencing, risk assessment & change management plan for learning and development workstream, in partnership with learning project managers and vendors
Ability to develop innovative, engaging, and impactful learning experiences using a variety of modalities including presentations (supporting virtual instruction led training), role plays, observational coaching, job aids, video, and infographic

Qualifications & Experience:

Excellent stakeholder management skills, with a collaborative approach to cross-functional partnership
Data-driven mindset with experience using metrics and insights to improve programs and outcomes.
Exceptional storytelling and presentation skills across all levels including Senior Executive audiences
Driven to win with a history of making an impact and delivering superior results in both the short and long term
Analytical thinker with an ability to identify and execute on optimization/innovation opportunities
Ability to connect strategy to effective execution, implementation, and evaluation of initiatives to ensure effective completion
Ability to act decisively while working collaboratively and building impactful relationships across teams and functions
Strong organizational awareness with an ability to influence outside of a direct reporting relationship by balancing viewpoints of various stakeholders

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec Only):

Sans Objet

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More about this job

Responsibilities

Lead the design and delivery of onboarding, certification, assessment, and continuous learning programs for branch banking people managers, while developing operations training curricula for branch roles. Partner with subject matter experts, learning teams, project managers, and vendors to deliver engaging learning experiences, manage milestones and risks, and support training facilitation.

Requirements

The role calls for strong stakeholder management, cross-functional collaboration, data-driven program improvement, and excellent storytelling and presentation skills, including with senior executives. Candidates should be analytical, decisive, organized, and able to connect strategy to execution while influencing stakeholders and identifying opportunities to optimize learning initiatives.

Skills

Learning And Development Program Design
Leadership Development
Training Curriculum Development
Stakeholder Management
Cross-Functional Collaboration
Metrics And Insights Analysis
Storytelling And Presentation
Analytical Thinking
Change Management
Risk Assessment
Project And Timeline Management
Facilitation
Instructional Design
Organizational Awareness
Influencing Without Direct Authority

Benefits

Health And Well-Being Benefits
Savings And Retirement Programs
Paid Time Off
Banking Benefits And Discounts
Career Development
Reward And Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Branch Banking
Branch Banking Academy
Colleague Capabilities
Learning Ecosystem
Career Pathways
Leadership Capability
People Manager Development
Onboarding
Continuous Learning
Certification
Assessment
Operations Training
Learning And Development
Training Curriculum
Subject Matter Experts
Train The Trainer
Dry Runs
Virtual Instructor-Led Training
Role Plays
Observational Coaching
Job Aids
Video
Infographics
Change Management
Risk Assessment
Stakeholder Engagement
Program Evaluation
Customer Experience
Canadian Retail Banking

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