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Added 10 mins ago
Senior Manager, Customer Marketing
Give and Go Prepared Foods
Toronto, ON · Etobicoke, ON
$120,000 to $170,000 CAD / year
Full-time
Drive disciplined project execution by establishing clear priorities, ensuring accountability, and delivering strategic initiatives and business reviews on time.
Added 10 mins ago
Project Manager with Banking Domain
Themesoft Inc.
Toronto, ON
Contract
We are looking for a Technical Project Manager with experience managing technology projects within the Core Banking domain. The candidate will lead cross-functional teams, manage project…
Added 10 mins ago
Account Manager
Accuenergy Inc.
Toronto, ON · Greater Toronto Area, Canada
Full-time
Account portfolio ownership - the human owner of an assigned book of accounts. Accountable for retention, satisfaction, share of wallet, and the strategic relationship at each account.
Added 10 mins ago
Engagement Specialist
City of North Vancouver
North Vancouver, BC
Full-time
…partners and interest holders in shaping and realizing the City’s strategic and annual plans, as well as ongoing initiatives to build trust and improve the quality and reach of public…
Added 10 mins ago
Account Director
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Toronto, ON
Full-time
…addition to our team will be someone who can independently run initiatives, and support in the brand’s annual planning. They will take a leadership role on the day-to-day management of the…
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Senior Art & Design Career Manager - EA SPORTS™ UFC
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Group Product Manager
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Toronto, ON
Full-time
…and remain competitive in the marketplace. As a Group Product Manager, you’ll manage and monitor key business metrics to exceed industry growth. Lead all Pricing and Revenue enhancement…
Added 11 mins ago
Senior Project Manager- (Payments/ Banking)
BMO
Toronto, ON · BMOPLACE
Full-time
Provides strategic input into business decisions as a trusted advisor.
Added 11 mins ago
Business Development Manager
BMO
Edmonton, AB · Calgary, AB
Full-time
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Added 11 mins ago
Manager Health Services - Acute Care
Winnipeg Regional Health Authority
Carman, MB
Reporting to the Director Health Services - Acute Care, the Manager Health Services is responsible for providing leadership within their assigned area of responsibility, this may include…
Added 11 mins ago
Education Consultant (Education Officer 3)
The Government of Nova Scotia
Halifax, NS
Reporting to the Manager, Program Standards, the Education Consultant provides leadership and direction for the development, implementation and continuous improvement of a portfolio of…
Added 11 mins ago
Policy Analyst
Government of Alberta
AB
…economic analysis and data to develop strategies and deliver initiatives that support job-creating investment in…
Added 11 mins ago
Technical Product Manager I
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Toronto, ON
…will lead the delivery of new service capabilities, support strategic technology evolution initiatives, and enhance the overall roaming customer experience, operational effectiveness, and…
Added 25 mins ago
Senior Project Manager - Team Lead
WSP in Canada
Lethbridge, AB
Full-time
WSP is seeking a strategic, client-focused Senior Project Manager – Team Lead to lead and grow a team of design and field professionals.This high-impact leadership role is accountable for…
Added 27 mins ago
Operations Strategy, Sr Manager
RTX
Longueuil, QC
Full-time
This unique positioning places you at the heart of the organization. You will serve as the "strategic thread" that builds and extends our strategic global operations plans integrating…
Added 27 mins ago
Senior Program Manager
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Toronto, ON · Canada - Toronto
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Added 27 mins ago
Financial Analyst
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Toronto, ON · Plant - East York, Canada
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…financial insight to the business and recommendations to support strategic key initiatives. This role will lead the monthly close activities and support the business with cost improvement…
Added 27 mins ago
Manager IT Audit
Royal Bank of Canada
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Contribute to the design, implementation, and execution of strategic initiatives; with a focus on enhancing continuous assurance and risk monitoring program through the use of…
Added 27 mins ago
Manager, Financial Crimes Oversight Testing
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Participate in strategic discussions to drive efficiency / productivity through testing initiatives
Added 27 mins ago
Social Media & Student Engagement Coordinator
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$20 to $22 CAD / hour
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This role goes beyond content creation, you’ll play a key part in driving engagement, increasing revenue through strategic marketing campaigns, and managing our e-commerce platform. You’ll…
Added 41 mins ago
Manager, Financing Solutions
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…continue to expand our presence, we are looking for several Manager, Financing Solutions professionals to support our growing client base and strengthen our market…
Added 41 mins ago
Operations Coordinator
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Vancouver, BC
$75,000 to $85,000 CAD / year
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…operations of the New Markets platform. Reporting to the Senior Manager, Operations & Impact, you will help strengthen operational systems, improve workflows, and coordinate key…
Added 41 mins ago
Executive Director of Policy and Legislation
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Added 41 mins ago
Human Resources Information System Analyst
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Montreal, QC
Contract
Profiles to avoid: HR admin, payroll analyst, or purely strategic/BA backgrounds

Manager, Leadership Capability Development

London, ON, Canada
Toronto, ON, Canada
Ottawa, ON, Canada

Pay: $96,900 - $136,800 CAD
Job type: Full-time
Apply by: Oct 12, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

TD General

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

Branch Banking Delivery Excellence (BBDE) is committed to regaining leadership in customer experience through ease, value and trusted advice and for colleagues and customers by rejuvenating a focus on simplifying and enhancing the branch experience.

Job Description
Our Colleague Capabilities and Enablement team is embarking on a significant transformational change and investment, evolving our Learning ecosystem and colleague experience journey for Canadian Retail Banking, This new and exciting program, Branch Banking Academy, focuses on instilling a culture of learning, inspiring and motivating colleagues by connecting learning to career growth, addressing operational barriers and ensuring colleagues can be "customer ready" faster and more confident to deliver exceptional experiences.

Reporting to the SM, Career Growth and Development, the Manager, Leadership Capability will play an essential role in designing the career ecosystems with predictive pathways to develop both skills and careers via Branch Banking Academy. Responsible for the design and execution of onboarding and continuous learning for all people manager roles with a focus on certification and assessment, and the build of operations training curriculum for all roles in branch banking.

Key Responsibilities

The general accountabilities of this role include but are not limited to the following:

Lead formal learning and development programs

Demonstrate curiosity in understanding learning theories while applying tangible and tactical operational experience rooted in business realities
Acts as Pod Lead for ideation and development of training programs for People Manager (BM, ABM, MCE and DVP) roles
Collaborate with product journey teams to develop topical and targeted training to support Branch Banking colleagues
Lead SME engagement through end-to-end development of training programs and engage key stakeholders
Support achievement of key milestones and delivery timelines in partnership with Learning and Development partners, project managers and external vendors
Act as SME for Dry Runs and Train the Trainer Sessions to support facilitation team
Oversee established key milestones, timing/sequencing, risk assessment & change management plan for learning and development workstream, in partnership with learning project managers and vendors
Ability to develop innovative, engaging, and impactful learning experiences using a variety of modalities including presentations (supporting virtual instruction led training), role plays, observational coaching, job aids, video, and infographic

Qualifications & Experience:

Excellent stakeholder management skills, with a collaborative approach to cross-functional partnership
Data-driven mindset with experience using metrics and insights to improve programs and outcomes.
Exceptional storytelling and presentation skills across all levels including Senior Executive audiences
Driven to win with a history of making an impact and delivering superior results in both the short and long term
Analytical thinker with an ability to identify and execute on optimization/innovation opportunities
Ability to connect strategy to effective execution, implementation, and evaluation of initiatives to ensure effective completion
Ability to act decisively while working collaboratively and building impactful relationships across teams and functions
Strong organizational awareness with an ability to influence outside of a direct reporting relationship by balancing viewpoints of various stakeholders

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Manager, Leadership Capability Development will design and execute onboarding and continuous learning programs for people managers within the Branch Banking Academy. This role involves leading SME engagement, developing training curriculum, and managing key milestones for the learning and development workstream.

Requirements

Candidates must possess excellent stakeholder management skills and a data-driven mindset to improve learning outcomes. The role requires the ability to connect strategy to execution and demonstrate exceptional storytelling and presentation skills for senior executive audiences.

Skills

Stakeholder management
Learning and development
Instructional design
Project management
Change management
Data analysis
Storytelling
Presentation skills
Leadership development
Curriculum design
Operational training
Coaching
Strategic execution
Risk assessment
Cross-functional collaboration

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Leadership Capability Development
Branch Banking Academy
Learning Ecosystem
Onboarding
Continuous Learning
People Manager
Training Curriculum
SME Engagement
Change Management
Risk Assessment
Instructional Design
Virtual Instruction
Observational Coaching
Stakeholder Management
Data-driven
Retail Banking
Project Management
Strategic Execution
Performance Metrics
Organizational Awareness

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