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Added 1 min ago
M
Analyst - Commercial Mortgage Credit
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Bachelor’s degree in finance, Business, Economics, Real Estate, or a related field.
Added 1 min ago
Industrial Systems Program & Performance Lead
Amrize
Edmonton, AB · AB · Calgary, AB
Partner with operational stakeholders to evaluate existing workflows, gather business requirements, and identify modernization and automation opportunities.
Added 1 min ago
Service Officer, Client Service
Scotiabank
Montreal, QC
Participates as an active partner, and initiates changes by working with stakeholders and business lines to resolve issues, remove roadblocks, reduce costs and improve services.
Added 1 min ago
OM
Director, Inventory Management
Ontario Medical Supply
Mississauga, ON
- Full-time
Act as the senior inventory partner to Purchasing, Warehousing, Logistics, Sales, Finance, Customer Service, Quality, IT and business-line leaders.
Added 31 mins ago
Partner Marketing Manager (Hybrid)
OpenTable
Toronto, ON
OpenTable is looking for a Partner Marketing Manager to turn strategic partnerships into repeatable, measurable growth for our restaurant business. Reporting to the Senior Director,…
Added 32 mins ago
TA
Regional Vice President, Eastern Canada
Thorek/Scott and Partners
ON · Ontario, Canada
- Full-time
The Regional VP will serve as a senior, highly visible partner to advisors throughout the region, with accountability for driving net organic asset growth, recruiting and successfully…
Added 32 mins ago
IS
Frontend Developer
Iris Software Inc.
Toronto, ON
- Contract
…fast, far-reaching digital transformations and achieve their business goals. As a strategic partner to Fortune 500 and other top companies in financial services and many other industries,…
Added 46 mins ago
T
Client Service Associate, Financial Planning
TD
Montreal, QC
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 46 mins ago
T
Senior Regional Manager, Financial Planning
TD
Barrie, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 46 mins ago
CG
Associate, Wealth Advisor
Canaccord Genuity Group Inc.
Vancouver, BC
- Full-time
High performance. Our team wants to be the very best in Canada. We are looking to significantly grow our business over the next 10 years, offering a meaningful opportunity to grow…
Added 1 hour ago
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Manager, Data Analytics and Reporting
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
…scorecards that translate intricate data into clear action. You will partner closely with leaders in Trade & Distribution, Commercial Operations, Finance, Supply Chain, Market Access, and…
Added 1 hour ago
M
Front-End Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Collaborate with designers, architects, and product teams: Partner across disciplines in an agile delivery model to identify pain points and accelerate delivery of new business value.
Added 1 hour ago
M
AVP, Enterprise Digital Capabilities
Manulife
Toronto, ON
- Full-time
This is an enablement role, not ownership of individual market or segment experiences. The AVP will partner closely with Digital Storefront and segment digital leaders to understand their…
Added 1 hour ago
HI
Personal Lines Account Executive
HUB International
Winnipeg, MB
- Full-time
When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world…
Added 1 hour ago
Manager, Performance Enablement - Global HR
Scotiabank
Toronto, ON
…is a global position and function that will collaborate with business and HR stakeholders to align organizational initiatives that serve to build diverse, high-performing…
Added 1 hour ago
IC
Sales Director
ifinance Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
As our Sales Director, you will lead a national team of Business Development Managers, driving revenue growth, partner acquisition, and sales excellence across Canada. This is not a role…
Added 1 hour ago
IS
Technical Lead -ML Ops / AI Platform
Iris Software Inc.
Toronto, ON
- Contract
…fast, far-reaching digital transformations and achieve their business goals. A strategic partner to Fortune 500 and other top companies in financial services and many other industries, Iris…
Added 1 hour ago
BI
Insurance Broker (Sales)
Billyard Insurance Group Inc.
Oakville, ON
- Full-time
High school diploma or equivalent (post-secondary in business or finance an asset).
Added 1 hour ago
WC
Country Manager, Canada, Advanced Diagnostics
Waters Corporation
Canada
- Other
Partner with Marketing, Applications, Commercial Operations, Finance, and Customer Support teams to maximize customer value and business performance.
Added 1 hour ago
IF
Sales Director
Iceberg Finance Group
Toronto, ON
- Full-time
As our Sales Director, you will lead a national team of Business Development Managers, driving revenue growth, partner acquisition, and sales excellence across Canada. This is not a role…
Added 1 hour ago
MI
Senior Associate, Regulatory Reporting (Form PF / CPO-PQR)
MUFG Investor Services
Toronto, ON
- Full-time
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1…
Added 1 hour ago
HP
Property and Evidence Supervisor
Hamilton Police Service
Hamilton, ON
- $105,577 to $124,202 CAD / year
- Full-time
Our vision to be a trusted partner in delivering public safety is what motivates our members each and every day. Hamilton Police Service is an innovative Police Service dedicated to working…
Added 1 hour ago
Director of Service (Contact Centre)
Metergy Solutions
Toronto, ON
Partner with Billing, Operations, IT, Finance, Legal and P&O to resolve systemic service issues, improve processes and reduce customer friction.
Added 1 hour ago
T
KYC Specialist
TD
Toronto, ON
- Full-time
Partner with Technology, Data and business teams to define requirements and support the delivery of sustainable solutions.
Added 1 hour ago
T
Manager, LTC Workforce Strategy & BOT Fulfillment
TD
Toronto, ON
- Full-time
$96,900 - $136,800 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance.

Manager, LTC Workforce Strategy & BOT Fulfillment

Toronto, ON, Canada

$96,900 - $136,800 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance. · Full-time

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Job details

Pay: $96,900 - $136,800 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance.
Job type: Full-time
Apply by: Oct 30, 2026
Experience: 7+ years relevant experience
Posting language: English
Posted: Oct 26, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$96,900 - $136,800 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The

manager translates approved demand into hiring, onboarding, governance, and delivery outcomes, coordinating business stakeholders, hiring managers, HR, vendors, procurement, and TD India leadership to support LTC growth.

The role oversees demand, BOT fulfillment, workforce planning, reporting, governance, and operational readiness.

KEY ACCOUNTABILITIES:

GCC Workforce Fulfillment

Manage fulfillment from approved demand through onboarding.
Partner with Cognizant and internal teams to remove delivery blockers.
Track targets, identify gaps, and implement corrective actions.

Demand Intake & Governance

Coordinate demand reviews, prioritization, and GCC suitability.
Advance approved requests through governance and funding.
Maintain dashboards and report pipeline health, risks, and performance.

Executive Reporting & Business Operations

Prepare executive updates, forecasts, dashboards, and business reviews.
Track hiring against business-case commitments.
Convert performance data into workforce insights and recommendations.

Stakeholder & Vendor Management

Serve as the contact for business stakeholders and hiring managers.
Coordinate HR, procurement, risk, legal, onboarding, and vendor teams.
Lead performance reviews, track actions, and escalate risks with solutions.

GCC Program Support

Support LTC operating-model expansion and BOT-to- GCC transition readiness.
Contribute to workforce, annual, capability, and transition planning.
Maintain program documentation, governance materials, and procedures.

EXPERIENCE & EDUCATION

Undergraduate degree or Technical Certificate
Graduate degree, preferred
7+ years relevant experience
Vendor Management
5-7 years in Program management, workforce planning preferred

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The manager oversees workforce fulfillment, demand intake, and governance to support LTC growth and BOT-to-GCC transitions. They are responsible for preparing executive reports, managing vendor relationships, and ensuring operational readiness across business units.

Requirements

Candidates must possess an undergraduate degree or technical certificate, with a graduate degree preferred. The role requires 7+ years of relevant experience, including 5-7 years in program management and workforce planning.

Skills

Workforce planning
Program management
Vendor management
Governance
Demand management
Operational readiness
Data analysis
Stakeholder management
Reporting
Strategic planning
Business operations
Risk management
Procurement
Onboarding
Performance management

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Workforce Strategy
BOT Fulfillment
GCC
Governance
Demand Intake
Program Management
Vendor Management
Operational Readiness
Workforce Planning
Business Operations
Reporting
Stakeholder Management
Procurement
Risk Management
Financial Services
Banking
Performance Data
Transition Planning
Capability Planning
Dashboarding

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