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Added 22 mins ago
NL
Logistics Coordinator / Team Lead - Coordonnateur / Coordonnatrice de la logistique - Chef d'équipe
NUAGE Logistics Inc.
Vaudreuil-Dorion, QC
- Full-time
We are looking for an experienced Logistics Coordinator Team Lead for our Saint-Lazare office. As a Logistics Coordinator, you will play a pivotal role in ensuring smooth and efficient…
Added 22 mins ago
J
Appeals Coordinator
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Appeals Coordinator based in Canada.
Added 52 mins ago
AG
Executive Assistant / Receptionist Coordinator
Artitalia Group Inc.
Montréal-Est, QC
- Full-time
As the Executive Assistant & Reception Coordinator, you will be the face of Artitalia Group and the administrative backbone of our executive office. You will be responsible for creating an…
Added 1 hour ago
PH
Social Worker
Provincial Health Services Authority
Kamloops, BC
- Full-time
The Social Worker reports operationally to the Manager or the Patient Care Coordinator and for discipline/practice reports to the BCMHSUS Practice Consultant Social Work/Professional…
Added 1 hour ago
PH
Concurrent Disorders Counsellor, Minimum and Medium Security Units FPS
Provincial Health Services Authority
Port Coquitlam, BC
- Part-time
…offenders. Under the day-to-day supervision of the Clinical Coordinator and direction of the Director Rehabilitation Services the Concurrent Disorders Counsellor, Maximum and Multi-Level…
Added 3 hours ago
C&
Client Coordinator and Quality Control Associate
C & V Income Tax Services
London, ON
- Internship
This role blends client-facing responsibilities with essential document management tasks. As the Client Coordinator, you will represent C & V Income Tax Services, serving as the first point…
Added 6 hours ago
SP
Project Coordinator/Senior Project Coordinator (Edmonton)
Synergy Projects Ltd.
AB · Edmonton, AB
- Full-time
Part of SGC’s Commercial Buildings division, Synergy Projects Ltd. (SPL) is an Alberta-based, full-service construction firm specializing in general construction, design-build, and…
Added 6 hours ago
C&
Finance Associate
C & V Income Tax Services
London, ON
- Internship
As an E-File Coordinator you will transmit completed tax returns to Canada Revenue Agencies, be able to identify E-File errors and learn to correct them and retransmit the tax returns. A…
Added 6 hours ago
V
Coordonnateur de projet
VINCI
Vancouver, BC
- Full-time
The Project Coordinator supports the implementation of projects by coordinating activities, monitoring work and communicating with stakeholders. He/she contributes to the respect of…
Added 7 hours ago
NC
Receptionist (Maternity Leave Replacement)
Newfoundland Capital Corporation Limited
Montreal, QC
- Full-time
Experience: 2+ years of experience as a receptionist or in a client service role. Experience with corporate travel booking is a strong asset.
Added 7 hours ago
BC
Project Coordinator, Lean Construction - Corporate
Bird Construction
AB · Edmonton
- Full-time
The Coordinator plays a key role in organizing resources, coordinating communications, maintaining tools and documentation, and supporting the successful execution of collaborative delivery…
Added 8 hours ago
G
Coordinator, Facilities & Tenant Relations
GoodWork.ca
Toronto, ON
- Full-time
Position: Coordinator, Facilities & Tenant Relations
Added 8 hours ago
SC
Customer Relations Coordinator
Savaria Corporation
Laval, QC
- $45,000 to $55,000 CAD / year
The Customer Relations Coordinator is responsible for managing client inquiries, overseeing store lead coordination, and ensuring timely follow-up and conversion opportunities. This role…
Added 9 hours ago
KW
Sea Export Coordinator
Kintetsu World Express Inc.
Winnipeg, MB
- Full-time
We are seeking a Sea Freight Export Coordinator to support the day-to-day operations and ongoing success of our Sea Freight Export division. In this role, you will help ensure the efficient…
Added 9 hours ago
Toronto Showroom - Expression of Interest
CullenUS
Toronto, ON
Client Advisor: host one-on-one consultations in person and online. Guide clients through design and customisation, prepare quotes and look after aftercare. Full-time and part-time roles…
Added 9 hours ago
AI
Business Development Coordinator - Crosstown Chrysler
AutoCanada Inc.
Edmonton, AB
- $40,000 to $60,000 CAD / year
As a BDC Service Representative in our bustling dealership, you will be the first point of contact for many of our valued customers, playing a crucial role in delivering exceptional…
Added 9 hours ago
CC
Christmas Share Intake Worker
Chilliwack Community Services
Chilliwack, BC
- Up to $24.34 CAD / hour
Experience completing client intake, administrative processing, or community-based client service.
Added 9 hours ago
FS
Dispatch / Customer Service Coordinator
Frontier Supply Chain Solutions
Toronto, ON
- $18.5 to $21.5 CAD / hour
We are looking for a detail-oriented Customer Service Specialist to join our team at our North York location. In this role, you’ll be the primary point of contact for clients, ensuring…
Added 9 hours ago
PH
Customer Care Coordinator
ParaMed Home Health Care
Kitchener, ON
- Part-time
…and field staff. Responsible for providing superior customer service skills as they match clients in need of care to appropriate field…
Added 9 hours ago
B
Tenant Services Coordinator
BGIS
Toronto, ON
- Full-time
The Tenant Services Coordinator supports BGIS clients by coordinating the delivery of small-scale maintenance projects, workspace changes, design services and office services. They…
Added 9 hours ago
VH
RN/RPN - Child & Family Program (Toronto Central)
VHA Home HealthCare
Toronto, ON · Etobicoke, ON
- Full-time
Inform the nursing supervisor of any client activities, relevant concerns, or changes in the client’s condition or care plan, and submit appropriate documentation to the case coordinator.
Added 9 hours ago
E
Sport Event Management - Account Coordinator
EventConnect
London, ON
- Other
At EventConnect our clients are the focus of our team every day. As an Account Coordinator, you will contribute to the day-to-day tasks and workflows alongside the Operations and Account…
Added 10 hours ago
SM
GOAPRDJP000001039 – Administrative Assistant – Intermediate
S M Software Solutions Inc
Calgary, AB
- Internship
Client: Government of Alberta - GOAPRDJP000001039
Added 10 hours ago
SM
GOAPRDJP000001039 – Administrative Assistant – Intermediate
S M Software Solutions Inc
Calgary, AB
- Internship
Client: Government of Alberta - GOAPRDJP000001039
Added 10 hours ago
SM
GOAPRDJP000001040 – Administrative Assistant – Intermediate
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
Client: Government of Alberta - GOAPRDJP000001040

Manager, Models & AI Governance

Toronto, ON, Canada

$96,900 - $136,800 CAD · Full-time

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Job details

Pay: $96,900 - $136,800 CAD
Job type: Full-time
Apply by: Oct 13, 2026
Experience: 5+ years relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

TD General

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The accountabilities of the role include, but are not limited to the following,

AI Governance & Responsible AI

Lead first-line governance activities supporting the identification, assessment, registration, monitoring, and ongoing oversight of Artificial Intelligence (AI), Generative AI (GenAI), Machine Learning (ML), and model-enabled initiatives.
Partner with business, technology, legal, privacy, compliance, and risk stakeholders to ensure AI solutions are designed, implemented, and operated in accordance with enterprise AI governance standards and regulatory expectations.
Review AI use cases and associated risk artifacts to identify potential risks relating to fairness, explainability, transparency, accountability, data usage, model performance, and appropriate human oversight.
Maintain governance inventories and reporting for AI and model-enabled capabilities, supporting regulatory, audit, attestation, and management reporting requirements.
Provide subject matter expertise and effective challenge on AI governance requirements, risk mitigation approaches, and control design throughout the initiative lifecycle.
Monitor emerging AI governance requirements, regulatory developments, and enterprise standards, assessing impacts and supporting implementation within NACO.
Support the development, implementation, and continuous enhancement of AI governance frameworks, procedures, training materials, and governance routines.

CUSTOMER

Accountable for oversight and monitoring activities for initiative/change to identify and register new AI/ML initiatives and assess model risk within the North American Customer Operations (NACO) Business Segments

Lead the integrated implementation of policies / processes / procedures / changes in across multiple functional areas in response to regulatory changes, business governance or identified business risks
Work with stakeholders in reviewing risk artifacts (i.e. CRAs, PIAs, DIAs), identifying model risks and providing advice on mitigation strategies and ultimately securing control partner approvals prior to target launch date
Document and obtain control partner approvals on model risk artifacts (i.e. MDRs, MCDRs, COMO Questionnaires, FBC Questionnaires) and associated risk artifacts for audit readiness
Maintain an up-to-date model inventory for NACO and act as the business coordinator for ongoing attestation and model monitoring activities
Build and manage reporting on issues/risks/impediments to ensure remediation takes place in a timely manner
Oversee and manage risk reporting dashboards and interface regularly with senior and executive management in identifying keys risks for the business in delivery of initiative and model activities
Establish and follow escalation protocols to raise issues and managing exception processes to appropriate levels and relevant stakeholders where required
Facilitate trainings to new and existing COE members on 1A Model & AI Risk Governance mandate and activities involved in risk mitigation
Ensure NACO initiative and model deliveries are aligned with regulatory standards for change risk governance
Lead or oversee a diverse set of work activities requiring alignment across multiple areas including 1A, 1B and 2A with a focus on regulatory requirements and risk mitigation

SHAREHOLDER

Contribute to the strategic direction of the business governance function and play a key role in the development and implementation of strategies in support of the overall business strategy

Provide direction and/or input on complex, wide ranging enterprise or cross-function / business projects/initiatives as a subject matter expert and, where necessary, participate in identifying, designing and testing solutions and supporting implementation
Identify issues requiring research or analysis, determine solutions directly or in consultation with relevant functional / business heads, and provide meaningful direction
Work effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing and aligning others as needed, including control functions and business partners
Maintain a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite
Support the business in balancing innovation and risk while enabling safe, responsible, and compliant adoption of AI capabilities.
Represent NACO in enterprise working groups, governance forums, and discussions related to AI, Generative AI, model governance, and emerging technology risk.

EMPLOYEE / TEAM

Foster an environment / culture that encourages productivity, innovation,

process improvement, teamwork and a high level of professionalism

Co-ordinate necessary resources to ensure completion by deadlines
Prioritize and manage own workload in order to deliver quality results and meet timelines
Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency
Establish effective relationships across multiple business and technology partners, program and project managers
Participate in knowledge transfer within the team and business units
Facilitate awareness sessions and training on AI governance requirements, responsible AI practices, model risk expectations, and regulatory obligations.
Promote a culture of responsible innovation by providing practical guidance on AI adoption, governance, and risk management.

EXPERIENCE & EDUCATION

Undergraduate degree

5+ years relevant experience

Strong knowledge of NACO is required

Previous Change/Model Risk Management experience is an asset

Experience supporting AI/ML or Generative AI implementations.

Familiarity with Enterprise AI Governance, Model Risk Management frameworks, and regulatory expectations related to AI.

Experience preparing governance documentation, risk assessments, and executive reporting.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Lead first-line governance activities for AI, Generative AI, and machine learning initiatives to ensure compliance with enterprise standards and regulatory requirements. Oversee model risk artifacts, maintain governance inventories, and provide subject matter expertise to business stakeholders regarding risk mitigation and control design.

Requirements

Requires an undergraduate degree and at least 5 years of relevant experience in model risk management or AI governance. Strong knowledge of North American Customer Operations (NACO) and experience with AI/ML implementations are essential.

Skills

AI Governance
Responsible AI
Machine Learning
Generative AI
Model Risk Management
Regulatory Compliance
Risk Assessment
Data Governance
Stakeholder Management
Audit Readiness
Policy Implementation
Reporting
Project Management
Strategic Planning
Change Management

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

AI Governance
Responsible AI
Machine Learning
Generative AI
Model Risk Management
Regulatory Compliance
Risk Assessment
Data Usage
Explainability
Transparency
Audit
NACO
Risk Reporting
Control Design
Governance Frameworks
Change Management
Financial Services
Banking
Strategic Direction
Stakeholder Engagement

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