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Added 22 mins ago
YC
CUPE 2331 Temporary Specialized Educational Intervenor - Area North and South
York Catholic District School Board
Aurora, ON
- Temporary
…Article 8.01e of the CUPE 2331 Collective Agreement, upon the Manager of Human Resources becoming aware of the return to work of the permanent employee, supply employees placed into long…
Added 22 mins ago
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(CAN) Asset Protection Associate
Walmart
Pickering, ON
- Part-time
…to Store Leadership. For internal investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations…
Added 22 mins ago
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(CAN) Asset Protection Associate
Walmart
Toronto, ON
- Part-time
…to Store Leadership. For internal investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations…
Added 22 mins ago
MI
Product Manager 7+years of experience
Maarut Inc
Toronto, ON
- Contract
Prioritize reusable platform capabilities and service onboarding based on user value, enterprise value, readiness, risk, and delivery capacity.
Added 37 mins ago
Team Lead (Halifax Airport)
Commissionaires Nova Scotia
Goffs, NS
Commissionaires Nova Scotia (CNS) is the province’s leading provider of security, safety, training, and identification services. Winner of the Halifax Chamber of Commerce Not-For-Profit of…
Added 52 mins ago
PC
Information Technology Audit Manager (Bilingual FR/EN)
PwC Canada
Montreal, QC
- Full-time
A career in our External Audit Third Party Trust Services practice, within Risk Assurance, will enable you to assist clients in optimising control activities, organisational strategy, and…
Added 52 mins ago
AI
Mechanical Design Engineer
Aversan Inc.
Cambridge, ON
- $76,000 to $105,000 CAD / year
- Full-time
Liaise with customers, in-house technical staff, and vendors for technical information and specifications
Added 52 mins ago
B
Senior Manager, SecOps
BDO
Vancouver, BC · Kitchener, ON · London, ON · Oakville, ON · Ottawa, ON · Toronto, ON
- Full-time
The Senior Manager, SecOps is responsible for leading BDO's security operations function, including cybersecurity monitoring, threat detection, incident response, and operational security…
Added 52 mins ago
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Senior Manager, SecOps
BDO
Calgary, AB · AB · Halifax, NS
- Full-time
The Senior Manager, SecOps is responsible for leading BDO's security operations function, including cybersecurity monitoring, threat detection, incident response, and operational security…
Added 52 mins ago
IF
Bilingual (FR-EN) Manager, Security Platforms and Resilience, Security Operations Centre
Intact FC
Ottawa, ON · Toronto, ON · Laval, QC · Montreal, QC · Saint-Hyacinthe, QC
- Full-time
We’re looking for a Manager of Security Platforms and Resilience for our Security Operations Centre, supported by artificial intelligence, to lead a strategic team at the heart of the…
Added 52 mins ago
Sr Project Manager
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Working with internal security, risk and compliance to ensure the necessary assessments are created, reviewed, and monitored and proactively addressed in a timely fashion.
Added 52 mins ago
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Employee Services Rep
Enbridge
Edmonton, AB · Toronto, ON
- Full-time
…promoting self-service and providing support with personal information updates, banking details, time entry, benefits and pension elections, and manager self-service…
Added 1 hour ago
PI
Project Coordinator
Pinchin in Canada
Victoria, BC
- Full-time
Depending on the assignment, clients may require Government security screening, criminal record verification, or periodic drug and alcohol testing. Depending on the requirements of the…
Added 1 hour ago
OI
Senior Organizational Change Manager
OXARO Inc.
Ottawa, ON
- Full-time
Facilitate workshops, consultations, and information sessions to support role clarity and new ways of working.
Added 1 hour ago
P
Information Technology Audit Manager (Bilingual FR/EN)
PwC
Montreal, QC
- Full-time
A career in our External Audit Third Party Trust Services practice, within Risk Assurance, will enable you to assist clients in optimising control activities, organisational strategy, and…
Added 1 hour ago
P
Cyber Generalist, Manager
PwC
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- Full-time
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Added 1 hour ago
Coordinator, Facilities Planning Projects / Coordonnateur, Projets de planification installations
MSC Mediterranean Shipping Company SA
Montreal, QC
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Added 1 hour ago
T
Software Engineer II
TD
Toronto, ON
- Full-time
Architect and deliver scalable applications and services, ensuring performance, security, and maintainability.
Added 1 hour ago
NC
Manager, Military Integration and Coordination
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Ottawa, ON
- Full-time
Reporting to the Director, ATS Standards, the Manager, Military Integration and Coordination is NAV CANADA’s national lead for civil-military airspace integration, shaping the strategic…
Added 1 hour ago
T
Security Agent
Techo-Bloc
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- Part-time
Act proactively to detect, monitor, and report any potential security threats - dangerous situations, suspicious behavior, or other concerns - promptly notifying the Security Manager;
Added 1 hour ago
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Senior Manager – Systems Assurance
SYSTRA
Toronto, ON
- Full-time
Evaluate engineering evidence, Verification & Validation outputs, testing and commissioning information and technical decisions to confirm that they support the assurance case. Identify and…
Added 1 hour ago
Small Business Manager
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Surrey, Brit
The Small Business Manager will independently manage a portfolio of between 200-400 business members in the region that have deposit and lending requirements under the guidance and coaching…
Added 2 hours ago
Data Center Asset Management, Specialist
Bell
Regina, SK
…advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private…
Added 2 hours ago
B&
Industrial Cybersecurity Senior Consultant 1
Black & Veatch
Markham, ON
- Full-time
In this role, you will assess clients’ security posture, develop recommendations to enhance their programs and technologies, and implement recommendations outlined in master plans.This is a…
Added 2 hours ago
OC
MANAGER OF ENTERPRISE STRATEGY AND DATA MGT
Ontario College of Teachers
Toronto, ON
- $145,252 to $158,721 CAD / year
- Full-time
Manager, Enterprise Strategy and Data Management

Manager, Network Service Delivery

London, ON, Canada
Mississauga, ON, Canada
Toronto, ON, Canada

$96,900 - $136,800 CAD · Full-time

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Job details

Pay: $96,900 - $136,800 CAD
Job type: Full-time
Apply by: Nov 12, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Manager, Network Service Delivery plays a critical leadership role in ensuring the reliability, security, and continuous evolution of the network services that enable TD's retail, campus, and colleague experience across Canada and the United States. This leader is accountable for delivering highly available, scalable, and customer-centric network services that support business growth, operational excellence, and a seamless user experience.

As the steward of Retail and Campus Network Services, this role drives service performance, operational resilience, and lifecycle modernization across LAN, WAN, SD-WAN, routing, and switching technologies. Through proactive planning, data-driven decision making, and a culture of continuous improvement, the Manager ensures network services remain secure, stable, and aligned with evolving business needs.

The successful candidate brings together strong people leadership, stakeholder influence, and technical expertise to build trusted partnerships across Network Engineering, Network Architecture, Wi-Fi & Network Access Control (NAC), Employee Enablement, and business teams. By aligning technology investments, operational priorities, and service outcomes, this leader enables the organization to deliver exceptional customer and colleague experiences while advancing TD's strategic objectives.

KEY ACCOUNTABILITIES

Retail & Campus Network Service Delivery

Manage service delivery team of engineers for enterprise campus and retail network services.
Drives a culture of automation and operational excellence, leveraging Infrastructure-as-Code and process automation principles to improve consistency, efficiency, resiliency, and service delivery outcomes across the network estate
Accountable for financial planning, budget management, vendor spend oversight, and continuous identification of opportunities to improve operational efficiency and reduce total cost of ownership.
Support retail & campus openings, relocations, renovations, and network infrastructure refresh initiatives.
Partner with Network Engineering teams to ensure standards, architectures, and technology roadmaps are operationally supportable.
Lead lifecycle planning activities for network hardware/software initiatives.
Drive continuous improvement initiatives that improve service quality, operational efficiency, and customer satisfaction.
Develop and maintain service delivery governance processes and operational standards.

Network Operations Partnership & Major Incident Leadership

Partner with Network Operations to ensure efficient handoff of projects from service delivery to Ops,
Serve as the L3 escalation leader for Priority 1 and Priority 2 network incidents.
Lead cross-functional resolution efforts and executive communications during major outages.
Drive post-incident reviews, corrective actions, and problem management initiatives to improve service stability.

Leadership & People Management

Leads high-performing team through self-awareness, empathy, active listening, and the ability to positively influence outcomes across diverse stakeholder groups.
Establish clear goals, priorities, and performance expectations.
Manage workforce planning, talent development, and succession planning.
Foster a culture of accountability, collaboration, customer focus, and continuous improvement.

Stakeholder Management & Communication

Serve as the primary point of contact for network service delivery stakeholders.
Communicate service performance, risks, and strategic initiatives to leadership.
Partner with technology and business teams to align network services with organizational priorities.
Represent Network Service Delivery in governance, operational, and planning forums.

Lifecycle Management & Continuous Improvement

Lead lifecycle planning for network infrastructure, carrier services, and technical debt reduction.
Drive service improvements through automation, standardization, and process optimization.
Ensure documentation, support models, and operational procedures remain current.
Support audit, compliance, risk, and resiliency initiatives.

EDUCATION & EXPERIENCE

Bachelor's degree or equivalent experience in Information Technology, Computer Science, Engineering, or Telecommunications.
8+ years of experience supporting enterprise network services and infrastructure.
3+ years of leadership experience direct management of teams.
Experience supporting large-scale retail, campus, branch, or distributed enterprise environments.
Strong knowledge of LAN, WAN, SD-WAN, routing, switching, carrier services, network observability, and ITSM processes.
Experience managing SLAs, KPIs, service governance, vendors, and service providers.
Strong communication, analytical, and stakeholder management skills.
Experience leading major incident response and service restoration efforts.

Preferred Qualifications

Experience in financial services, retail, or other highly distributed enterprise environments.
Experience with Aruba, Arista, or Cisco networking technologies.
Experience with SD-WAN platforms and ServiceNow.
Experience with observability platforms such as ThousandEyes, NetBrain, or Splunk.
Familiarity with network automation and infrastructure management tools.
ITIL Foundation, CCNA, CCNP Enterprise, PMP, or equivalent certifications.

Technical Competencies

Enterprise LAN, WAN, and SD-WAN service delivery
Routing and switching technologies
BGP, OSPF, QoS, TCP/IP, DNS, and DHCP
Carrier and circuit service management
Network observability and performance monitoring
Major incident, problem, and change management
Service delivery governance and KPI management
Vendor and supplier management
Lifecycle planning and continuous improvement

Success Measures

Success in this role will be measured by:

Business Alignment of Network Services
Team Leadership & Talent Development
Financial Stewardship & Cost Optimization
Service Delivery Performance
Service Ownership & Governance Effectiveness
Major Incident Leadership & Resolution Outcomes
Lifecycle & Modernization Delivery
Stakeholder Satisfaction & Partnership
Continuous Service Maturity

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Manager, Network Service Delivery leads a team of engineers to ensure the reliability, security, and scalability of retail and campus network services. This role oversees operational excellence, financial planning, and major incident resolution while fostering partnerships across technical and business teams.

Requirements

Candidates must possess a bachelor's degree in a relevant field and at least 8 years of experience in enterprise network services. Additionally, 3 years of direct leadership experience and strong technical proficiency in LAN, WAN, and SD-WAN technologies are required.

Skills

Network Service Delivery
People Leadership
Stakeholder Management
LAN
WAN
SD-WAN
Routing
Switching
Infrastructure-as-Code
Budget Management
Incident Management
Service Governance
Lifecycle Planning
Automation
Network Observability
ITSM

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Network Service Delivery
LAN
WAN
SD-WAN
Routing
Switching
Infrastructure-as-Code
BGP
OSPF
QoS
TCP/IP
DNS
DHCP
ITSM
ServiceNow
Aruba
Arista
Cisco
ThousandEyes
NetBrain
Splunk
ITIL
CCNA
CCNP
PMP
Network Observability
Budget Management
Vendor Management
Lifecycle Management
Automation

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